**US Customs App Allows for Expedited Re-Entry Process**
When returning to the United States from abroad, travelers are often required to fill out a standard re-entry form and answer several questions about their trip. This process can be time-consuming and tedious, especially when traveling with families or large groups. However, there is an app that aims to streamline this process, allowing for a faster and more efficient re-entry experience.
**The Mobile Passport App**
The Mobile Passport app, developed by Airside Mobile, is designed specifically for US citizens with B1 or B2 passports. The app allows users to scan in their passport information and personal details ahead of time, making it easier to complete the re-entry form on the plane. Once filled out, travelers can save the questionnaire and receive a receipt on their phone, which they can present at participating airports.
**Participating Airports**
The Mobile Passport app is currently available at 15 participating airports across the United States, including Atlanta, O'Hare, Dallas Fort Worth, Denver, Fort Lauderdale, Miami, Minneapolis, New York JFK, Orlando, San Francisco, San Jose, Raleigh-Durham, Tampa, and Washington Dulles. At these airports, travelers can present their receipt to bypass the traditional re-entry line and instead proceed directly through customs in a dedicated mobile passport line.
**Wait Times**
According to US Customs officials at Orlando Airport, the longest wait time for the traditional re-entry line was only five people during peak hours. In contrast, the wait time for the Mobile Passport app line is significantly shorter. When asked about the effectiveness of the app, one official mentioned that it was not marked well in signs and required travelers to ask others for directions.
**The Challenge of Adoption**
While the Mobile Passport app shows promise, its adoption has been limited so far. Many travelers were unaware of its existence and the benefits it offers. In fact, a reviewer reported having to ask for directions to find the mobile passport line, only to discover that it was almost empty during peak hours.
**Comparing Wait Times**
To put the Mobile Passport app into perspective, consider the wait times at some of the busiest airports in the United States. At Orlando International Airport, which is one of the busiest in the country due to its proximity to Disney and other tourist attractions, travelers can expect a wait time of around 84 minutes for re-entry using the traditional line. In contrast, the Mobile Passport app line offers significantly faster service.
**Limitations and Availability**
The Mobile Passport app is currently only available to US citizens with B1 or B2 passports. However, Airside Mobile plans to expand its offerings in the future, allowing more travelers to benefit from this convenient re-entry process.
**Tips for Using the App**
To make the most of the Mobile Passport app, it's essential to familiarize yourself with the process and have all necessary documents ready before flying. Additionally, while the app can save time, it's still crucial to arrive at the airport with plenty of time to spare, as peak hours can still be busy.
**Neil's Thoughts on the App**
The host, Neil, will be putting the Mobile Passport app to the test during his upcoming trip and plans to report back on his experience. He encourages listeners to try out the app for themselves and share their experiences with him on social media.