Understanding and Completing Apple App Store Subscriptions and In-App Purchases on Your iPhone
If you're asked to provide some extra information while making an app store subscription-based or in-app purchase on your iPhone, there are specific steps you need to follow. First and foremost, make sure you know your Apple ID and password. Additionally, if your payment method is a credit or debit card, you may also need the card number, expiration date, security code, and billing address depending on your region or payment method.
If a transaction doesn't go through while making a purchase, there might be a problem with your payment method. In this case, follow the prompts provided to update your payment information. If you're asked to provide additional payment information, you may need to enter your Apple ID password or authenticate using Face ID, Touch ID, or your iPhone passcode on the manage payment screen. On this screen, you'll find a list of payment methods linked to your Apple ID, and there might be a note in red text next to the payment method that can't be charged. If this is the case, tap the payment method and update your information.
If your payment method is a credit or debit card, you may need to enter the security code or CVV printed on the card once your payment method is updated. Tap "done" after updating your information, then return to the app store or other payment screen to complete your purchase. You can also update your payment and shipping information anytime in settings, and if needed, add a new payment method.
In some countries and regions, you might need to verify your purchase due to local regulations. If this happens, you'll see a notification that will redirect you to your financial institution's website or app. Tap "ok" to continue and follow the prompts, which may include logging in with your account username and password or providing an extra pin or code from your financial institution. Once your information is approved, you can head back to the app store or other payment screen to complete your purchase.
If you still need help, contact Apple support, your financial institution, or your card issuer to learn more about your Apple devices. Additionally, subscribe to the Apple Support YouTube channel or click another video to keep watching.
Updating Your Payment Information in Settings
To update your payment information on your iPhone, go to the settings app and select "Wallet & Apple Pay." Here, you'll find a list of payment methods linked to your Apple ID. If there's a note in red text next to a payment method that can't be charged, tap it to fix it. This will allow you to update your information.
If your payment method is a credit or debit card, you may need to enter the security code or CVV printed on the card once your payment method is updated. Tap "done" after updating your information, then return to the app store or other payment screen to complete your purchase.
Authenticating Your Purchase with Your Financial Institution
In some countries and regions, you might be asked to authenticate your purchase due to local regulations. If this happens, you'll see a notification that will redirect you to your financial institution's website or app. Tap "ok" to continue and follow the prompts, which may include logging in with your account username and password or providing an extra pin or code from your financial institution.
Once your information is approved, you can head back to the app store or other payment screen to complete your purchase. If you still need help, contact Apple support, your financial institution, or your card issuer to learn more about your Apple devices. Additionally, subscribe to the Apple Support YouTube channel or click another video to keep watching.
Additional Resources
If you're having trouble with making an app store subscription-based or in-app purchase on your iPhone, there are additional resources available to help. Contact Apple support for assistance with updating your payment information or authenticating your purchase with your financial institution. You can also reach out to your financial institution or card issuer for more information about your Apple devices.
Furthermore, subscribe to the Apple Support YouTube channel or click another video to keep watching and learning more about how to use your iPhone effectively. By following these steps and resources, you'll be able to complete app store subscriptions and in-app purchases with ease.