The Problem with the USB 3 Port on the Cube I7

As I sit here with my Cube I7, I'm trying to explain to my seller on AliExpress and to Cube hopefully they're gonna see this video that there is definitely a problem with the USB 3 port on the Cube I7. My cell is adamant that there's no problems that it works that it's labeled USB3 so therefore it is USB3 runs at USB 3 speeds but it doesn't.

I have plugged in an Extreme USB 3, which is a Sandisk drive and it runs up to around 250 i think the maximum and 200 250 reading almost 200 write rates very fast drive when running at full proper USB 3 speeds. You can see at the moment I have it plugged in but there's a bit of an issue here the light is on continuously and it's not actually opening it. I can't open the drive so running just having a look at the file explorer here it's not coming up it's only C drive remove it plug it in doesn't want to work at this point it's not going to work for me I'm going to have to reboot the system and I'll try unplugging it here at the base perhaps it's an issue with the actual port itself but I think it's software related no it's still the same problem so I'm going to have to reboot the system which I'll just do now and see if that is going to hopefully work.

Meanwhile, what I did just before is I benchmarked that drive in the USB port of the Pipo W3. Now this has a USB 3 port here a full sized one you can see it's just here with the blue and these are the speeds I got so close to what the drive can actually do 224 read and 181 right which is really good now hopefully the Cube is going to work now with us plugged in just have a look no the lights on continuously again so yeah real problem problematic just lots of problems with this drive trying to get it to work sorry with the port try again okay now it's going to work that's good.

I'll do is benchmark it for the purposes of this video I've made this a short test so it's just 100 megabytes reading right so now it's flashing and let's see what kind of speeds I can get so 41 so around 40 this is all I can get out of the drive that's the maximum speed I'm going to get so you can see there's definitely a problem.

"WEBVTTKind: captionsLanguage: enhi it's chris here with the q by seven just gonna explain to my seller on aliexpress and to cube hopefully they're gonna see this video that there is definitely a problem with the usb 3 port on the cube i7 now my cell is adamant that there's no problems that it works that it's labeled usb3 so therefore it is usb3 runs at usb 3 speeds but it doesn't i'll show you what i have plugged in at the moment is an extreme usb 3 this is a sandisk drive and it runs up to around 250 i think the maximum and 200 250 reading almost 200 write rates very fast drive when running at full proper usb 3 speeds and you can see at the moment i have it plugged in but there's a bit of an issue here the light is on continuously and it's not actually opening it i can't open the drive so running just having a look at the file explorer here it's not coming up it's only c drive remove it plug it in doesn't want to work at this point it's not going to work for me i'm going to have to reboot the system and i'll try unplugging it here at the base perhaps it's an issue with the actual port itself but i think it's software related no it's still the same problem so i'm going to have to reboot the system which i'll just do now and see if that is going to hopefully work meanwhile what i did just before is i benchmarked that drive in the usb port of the pipo w3 now this has a usb 3 port here a full sized one you can see it's just here with the blue and these are the speeds i got so close to what the drive can actually do 224 read and 181 right which is really good now hopefully the cube is going to work now with us plugged in just have a look no the lights on continuously again so yeah real problem problematic just lots of problems with this drive trying to get it to work sorry with the port try again okay now it's going to work that's good it's just opened up so what i'll do is benchmark it for the purposes of this video i've made this a short test so it's just 100 megabytes reading right so now it's flashing and let's see what kind of speeds i can get so 41 so around 40 this is all i can get out of the drive that's the maximum speed i'm going to get so you can see there's definitely a problem and using device manager i mean it does list in there it's saying that there's a usb 3 hub by the looks of it but it seems to be running through a usb 2 hub or there's something wrong with the software or a bias update is required in order to fix that so if i remove that drive now and plug this back in the pipo w3 and i will just run a live test to show you that i'm not faking it or anything like that you can see there that's the old score so i'll just try and i'll just test this again you can see it's flashing sorry about the screen reflections it's a bright spring day here so 222 read and it should do about 150 or so right um sorry i'm running that five times so that's getting an average there so 171 so that's that's good that's proper usb 3 speeds and what i expected out of the q by 7 because if you pay that extra price it's more expensive tablet as well and it is advertised having usb 3 but really it doesn't have usb 3 at this point in time look that's usb 2 speeds and you saw that i had to reboot the system to get the port to work which isn't good so there's definitely problems there please address that and to my seller on aliexpress i don't know how how much clearer i can be but yeah there's definitely a problem you can see there please take that into consideration thanks for watching the videohi it's chris here with the q by seven just gonna explain to my seller on aliexpress and to cube hopefully they're gonna see this video that there is definitely a problem with the usb 3 port on the cube i7 now my cell is adamant that there's no problems that it works that it's labeled usb3 so therefore it is usb3 runs at usb 3 speeds but it doesn't i'll show you what i have plugged in at the moment is an extreme usb 3 this is a sandisk drive and it runs up to around 250 i think the maximum and 200 250 reading almost 200 write rates very fast drive when running at full proper usb 3 speeds and you can see at the moment i have it plugged in but there's a bit of an issue here the light is on continuously and it's not actually opening it i can't open the drive so running just having a look at the file explorer here it's not coming up it's only c drive remove it plug it in doesn't want to work at this point it's not going to work for me i'm going to have to reboot the system and i'll try unplugging it here at the base perhaps it's an issue with the actual port itself but i think it's software related no it's still the same problem so i'm going to have to reboot the system which i'll just do now and see if that is going to hopefully work meanwhile what i did just before is i benchmarked that drive in the usb port of the pipo w3 now this has a usb 3 port here a full sized one you can see it's just here with the blue and these are the speeds i got so close to what the drive can actually do 224 read and 181 right which is really good now hopefully the cube is going to work now with us plugged in just have a look no the lights on continuously again so yeah real problem problematic just lots of problems with this drive trying to get it to work sorry with the port try again okay now it's going to work that's good it's just opened up so what i'll do is benchmark it for the purposes of this video i've made this a short test so it's just 100 megabytes reading right so now it's flashing and let's see what kind of speeds i can get so 41 so around 40 this is all i can get out of the drive that's the maximum speed i'm going to get so you can see there's definitely a problem and using device manager i mean it does list in there it's saying that there's a usb 3 hub by the looks of it but it seems to be running through a usb 2 hub or there's something wrong with the software or a bias update is required in order to fix that so if i remove that drive now and plug this back in the pipo w3 and i will just run a live test to show you that i'm not faking it or anything like that you can see there that's the old score so i'll just try and i'll just test this again you can see it's flashing sorry about the screen reflections it's a bright spring day here so 222 read and it should do about 150 or so right um sorry i'm running that five times so that's getting an average there so 171 so that's that's good that's proper usb 3 speeds and what i expected out of the q by 7 because if you pay that extra price it's more expensive tablet as well and it is advertised having usb 3 but really it doesn't have usb 3 at this point in time look that's usb 2 speeds and you saw that i had to reboot the system to get the port to work which isn't good so there's definitely problems there please address that and to my seller on aliexpress i don't know how how much clearer i can be but yeah there's definitely a problem you can see there please take that into consideration thanks for watching the video\n"