"WEBVTTKind: captionsLanguage: enyou're listening to the Apple Insider podcast welcome to this your Apple Insider podcast I'm your host Victor and joining me is the wisdom of William Gallagher not the rest of me just the wisdom so it's a very small appearance this week yeah we will take what we can get okay yes we will now I I want to go ahead and remind everyone at the outset that that first of all we love your feedback please go ahead and email Victor appleinsider.com or William apppp insider.com find us on Twitter we enjoy hearing from you also I need to remind you that the Apple battery replacement program that was priced at $29 is coming to a close if you have a device and your battery is suffering if your battery is weak if your battery could possibly used to be replaced you ought to go ahead and take advantage of that before December 31st actually I just realized can I throw in there because we talked about this before because you and I both had iPhone 6 is and went through the battery thing if you don't realize that your battery is slow you just you think your phone's getting slow anyway you can go to settings battery battery health and it will actually tell you oh this needs replacing so you can look at it there but really if it's slow at all this is your time to do it yes and it's not a difficult process right it's a sort of thing that takes about you know two hours at a busy Apple Store go in you drop you you make your appointment you go in you drop it off come back 2 hours fresh battery yes when I did this uh it was at Peak of this so it took 3 hours that time slightly unusual and in that time uh Tesla across the street tried to sell me a car like I had a chance they were unsuccessful in that effort weren't they yeah a little bit but they gave me a gorgeous test ride and I was very clear that it wasn't going to happen uh I might have said just cuz you didn't have one in the right color but you know I was Valiant effort my friend ex now qualcom we've talked about qualcom before oh yeah Qualcomm say that they are on the doorstep of resolving their legal troubles with apple their legal battles they are they are nearly at resolution now what happened here is that Steve mop told cnbc's Jim Kramer that that they talk as companies that the situation is consistent with quote the fourth quarter of the game not the first quarter and they've always sort of talked that the second half of this year and into next is when they really would be on the doorstep of finding the solution and they don't see anything different than that they figure they're still on track uh they he he also suggested that Qualcomm would love to work with apple particularly on 5G equipped iPhones you can view this a couple of ways you can view this as them wanting to get this resolved because they're paying a lot of money to lawyers you can view this as wanting to get this resolved they tried to settle earlier so they wouldn't have to have a judgment of any kind and and that didn't quite work out in their favor because they weren't allowed to have the settlement and they uh they ended up being required to license their their patented technology and the recurring theme Here is the accusation that Qualcomm abused its market dominance to make chip buyers sign unfair patent deals so already that's that's kind of being upset now Qualcomm they make a bunch of stuff they make Wireless chips they make uh they make the the modems for these cell phones they're the owners of the technology for CDMA technology which is why the has been a big deal for them and why Apple still uses them for the Sprint and Verizon handsets where they're using Intel everywhere else this this is the pressure has been on them because Apple's been directing its manufacturers to with old royalty payments so there's a lot of money involved 7 billion up in the air potentially just in terms of those royalty payments right and so this has to come to close and and no one wants this hanging out very long and and we saw with the Samsung trial that as soon as that as that was ongoing and as soon as it was wrapped Apple C them as a supplier and it was simply about resolving that issue and Qualcomm is hoping that the same is true here but that that licensing of the patented technology opens the door for Apple to use from suppliers like Intel and mediatech who could license from Qualcomm and Qualcomm doesn't want to lose their their dominance here because that's been one of the big cash cows I'm following that I'm just I don't know why they're saying now that it's almost resolved I imagine Apple hasn't said yes they're right it's almost resolved Apple doesn't say a whole lot though especially not in the middle of litigation good point yeah right I mean you don't classically if you're in the middle of litigation you don't go out and talk about the litigation although Steve Molen is saying we think we're at the end of it we think we're nearly resolved is is amicable it's also not letting on a whole lot the only thing that he could be doing going on Kramer like that is trying to keep their stock price afloat and that's speculation on my part I have no knowledge it's just that the the idea is if you're going out and telling people things are Rosy and coming to a close that the uncertainty is almost over isn't that what you're trying to do yes that makes sense I guess okay I'm just curious to see what happens next I suppose I often am when we talk about qualcom but it will seems to take a slightly different turn than I'm expecting um perhaps this will be a nice turn and it'll all be happily resolved you know they they make good parts let's let's be as a consumer I have Wi-Fi products that have their chipset in the Wi-Fi products and they work brilliantly they are among the top performing products that I have for Wi-Fi gear and and you know I've reviewed a fear amount of stuff right M so I I would hate for them to get into a downward spiral Spiral right you know one one of the worst things that could happen is for them to be in in a bad position because this puts a big cloud over them and then they no longer Supply the modems and then they no longer Supply you know it just look at what happened with imagination right they they were making the graphics chip for Apple for the iPhone they no longer do that now they're searching for customers and barely staying afloat yeah I don't think I've even heard of imagination they were the makers yeah so there was there was the GPU that was in the um in in iPhone previously and and they're pretty much you know where are they we don't talk about them anymore well clearly not no okay and you know Qualcomm is is brilliant and large right now and supplies a huge amount of things but this this is I think they're going to come out of this okay I think they come out of this okay I think they come out of this um the you know the the the questionable marks for them are the the ones where they have to license their technology and they have to collect uh royalty payments that are are fair and aren't you know over collecting or double collecting or things like that and that's that's kind of it that's I I think where the pinches on them so maybe they have to find more customers maybe they have to but but you know the truth is they're they're pretty good because they also have the Snapdragon and so their CPUs used in pretty much not entirely but pretty much in most Android phones especially most of the good ones you know you'd much rather have a Snapdragon Android phone than a mediatech and they are the chip suppliers for Android Wear products now they they've been slow about revising that chipset because Android Weare has been a little slow the question is is Android Weare slow because the chipsets two years old or is the chipset two years old because Android Weare has no adoption right good point chicken and egg all of that stuff nature versus nature Andro yes so B he's saying they're fine really they're in a not a great position now it's not a doomsday scenario for them it's not it's not amazing but I think they're going to come out of it okay and sorry we I always ask you too much about qualcom when things want to move on you don't think this is a chance that they'll come out of it in a position weak enough that somebody else will just buy them completely okay I can hear the can open the worms everywhere on that one the number of people that can buy them are rather small well I know I couldn't for example I so I see your point yes with the spare change you found in your couch cushions yeah yeah well I'm saving but you know so so what we know is remember that last time we talked about them that Apple was hiring for wireless engineers in San Diego near their headquarters yeah oh yes yes I remember that okay in the meantime also in this landscape of things Amazon has started making their own arm chip for cloud purposes you know currently Amazon one of their businesses is AWS where they run the cloud for pretty much half the internet yes right when Amazon's Cloud goes down half the internet literally goes offline yes staggeringly so yes yes and it's because they have a giant farm of servers where they can spin up instances on demand and it works great you don't have to maintain your own server Farm as a company it's a awesome deal well they had they they got tired of waiting around for someone to make an arm processor that would be good for servers for them so they've started making their own okay that seems like quite a big step to make it it is it is but you know where where this I was talking with people that I knew about arm in the cloud as as cloud services a couple of years ago and nothing came of it and Amazon must have felt the same way and said nothing came of it and so now now they're doing it and my thought is this is a business line that Qualcomm either should have looked at or did look at and turned down and one reason is if you look at this who are your competitors your competitors are Intel and AMD well those guys are old and slow and haven't gotten around to doing anything with arm useful anyway they missed the boat on mobile now they're missing the boat on cloud the other thing is who else are your customers well Amazon is half the internet what about the other half right you know could you could you sell to Microsoft to run Asher I guess you could uh who else uh isn't Google in third place or something something like that yeah cloud computing so that's kind of of your market and is that a good Market to get into well they've already got Snapdragon they already know how to make it as an octo core or a Deca core or God knows what so they they should be able to do something to spin it up question is have they or will they and and it's a question mark for me I don't I don't see them doing it but I think if they were fast followers they could see that Amazon's taken the first step and that they should go ahead and turn that on and you know sell into to Microsoft sell into Google and potentially sell into Amazon and say look we know we made your own ship why not talk to us for the second gen that makes sense they should do that okay and the question is where has been Nvidia and all this why is why is AMD not doing this stuff and the answer is those guys were paying so much attention to Bitcoin mining to crypto mining that they totally neglected their traditional Graphics market and totally neglected their the possibility of doing other things you know they were looking at machine learning and crypto mining and that's cool but you know what if you used the the GPU chips for other things what if you went ahead and made these light fast servers so they they didn't really think about that as a space and now they're suffering for it they they recognized that you know all our profits and stuff well crypto mining's kind of Gone by the wayside because Bitcoin dipped below 3600 bucks the other day um they have a problem I like the fact that these Giants incredibly success for multi-billion dollar companies have the same problem I do of being attracted by like a shiny penny to something new and going off and doing other things it's kind of humanizing well I mean when the money's flowing in days are great right they get all the money rolling in because all the people are buying to build mining Rigs and then that takes it it turns off and they didn't predict it it turn off and they didn't really have a plan for what would happen when it turned off they just kind of expected the money to keep rolling in right I sounds a bit like me although on a rather smaller scale okay so my phone which by the way is now resting on a a key charger yes I had a birthday recently okay H all right I'll get the key charger in a moment because I want to talk about something else here um sure we were talking about servers and the cloud and and you know obviously when Amazon goes down they have incident response they they are on it right the the worst failing that they ever had was when they have to was down for about 6 hours which was catastrophic and I'm sure their hair was on fire for it you know you're you're having Computing problems and have been for some time now and we think we finally diagnosed it right yes I need to fix my iMac we're Bulls down to that not the only problem a little bit more detailed than that right it's your hard drive isn't it yes and yeah I find the iMac that's wrapped around it is the bit I like so yes yes spinning hard drives are are kind of of of a wonder you know we talk about about how any kind of sufficiently advanced technology is is basically the equivalent of magic MH is the old Isaac asov quote more or less the idea that you could take you know five 10 platters coat them with take them as glass platters coat them with Magnetic material and then have 10 arms flying back and forth across these platters with an air Gap the width of a human hair yes and you're going to trust all of your data to this you're going to trust your livelihood to this isn't that isn't that amazing and absurd at the same time yeah I'll go along with that I mean the previously I trusted it all to paper and one copy of it all so that was a bit flimsy too yeah but but arms flying across spinning platters with an air gap of of the width of human hair and it's all of your livelihood and all of your data and it's I mean it's it's absurd it's a mechanical Marvel and it's absurd and they fail so the question is what do you do when you have a failure any chance you got the answer because at the M I was having a lovely time and now I'm getting really worried and slightly weepy about all this yes okay well so the thing is is that when you have a failure how do you respond because that's really what matters the these kinds of things are inevitable when you have the the hard drive head flying at the Gap air gap of a human hair it's going to crash at some point especially in a mobile device but although we've mostly G to SSD there but in your iMac you know a bump on the table actually has an impact on the hard drive there's a video online in YouTube of a fellow shouting at a hard drive and you can see the data errors take place just from the vibration of his shouts okay because that's that it well the hard drive head bumps into the platter right okay causes a data error it's it's inevitable and and all of this comes down to how you respond in the event of an incident the you know if you're doing a company if you're at a company and you're you're you know a five person startup or a 30 person or 100 person or or even you know 2,000 how you respond in incidents is how you recover and it requires complex coordination between operations and software development teams getting alerts immediately is critical when an incident occurs and that's why there's Ops geni by atlassian Ops geni empowers Devon Ops teams to plan for service disruptions and stay in control during incidents gives teams the power to respond quickly and efficiently at unplanned issues helps to notify the right people through a smart combination of scheduling and escalation paths that take into account things like time zones and holidays allows for deep flexibility in how when and where alerts are deployed supported by over 200 Integrations like jira Amazon Cloud watch data dog New Relic and more and it tracks all activity and provides useful insights to improve future incident responses with Ops gen your next incident doesn't stand a chance visit Ops gen.com to sign up to get a free company account and add up to five team members that's Ops geni.com never miss critical alert again with Ops Genie now you mentioned that you're a charging your phone in a new way yes so first of all happy birthday to you thank you that's 21 yes tell us what you bought yourself uh myself wait a minute I'm not sure you know how birthdays work or are you just unop well that depends if you're if you're lonely birthday is work by buying yourself a present so tell me what you got okay well I did buy myself a home pod that was me but uh I was given an anchor key is it you pronounce it key the qi charger Key charger g g charger which is on my desk now and if I do this there is my phone it should have made a bleep but I've got it un stun haven't I so of course it didn't make a sound uh yes and it just sits there and charges away I'm must I was asking you about advice for it because uh the first time I tried it uh I actually found my Apple case going really hot and I don't know why that was since the couple of days since it hasn't but then also do I leave it on charge all the time um there's so many possib this is really a third world problem here but do I leave it charging all day first world problem first world first world problem okay I was more empathetic than you but you were accurate yes okay so the heat right he heat is energy yeah yes and so when you are charging you are putting energy into the thing and if there is energy that it can't use to store the battery where where does that energy go okay my hand it dissipates as heat okay and so you are are supplying power and and this is true of of lots of different sort of electrical situations but but if you're applying power and you've got more going in and it can't use it it has to go somewhere it's not just doesn't it's not lost it has to go somewhere so it dissipates as heat and when you're charging with your pad your case got hot because the battery inside your phone got hot okay I don't understand why that would happen the first time I tried it and not second you were F in different rooms you were fast first time the second time you're you you weren't necessarily fast charging or it was in different rooms and the temperatures ambient temperatures were different all kinds of variables here but there's a charge controller inside the iPhone and the charge controller Reg Ates how quick or how slow the battery charges it tries to level the cells it tries to basically protect the battery right and so that's why you'll see this the case itself wasn't getting hot it was that the battery was getting hot and you're experiencing that dissipating through the case the other thing that you mentioned was do you leave it on the charger all the time yes that's what I've been wondering because the charg is on my desk I'm at my desk most of the day I I like the idea of always knowing my phone is you know you know charged when I get up to leave but is it going to damage my battery forever yes okay so what does one do about this here's what happens is that when you're at 100% you're not actually at 100% you are rapidly fluctuating between 99 and 100 because as you use your phone it is discharging some of the battery right oh yes of course you're you know if it's on and it is it's running your Wi-Fi radio it's running your cellular radio it's receiving and polling for email it's doing all these things that it does and that uses battery yes yes okay so it is draining itself down to do those functions at the same time as you are charging it so it is rapidly charging and discharging it and that imposes some wear on the battery okay okay so if you want to avoid those rapid charge discharge Cycles when it's reached full capacity take it off the charger okay let it you know slowly casually barely as it's in it sort of in Rec a mode cuz you're not interacting with it let it run down a few perc you'll still have a few you know you'll be down a few perc but you should be good right okay but it's on 74% now I'm going to do that there it is and it's charging away okay but I will now totally forget about it unless somebody phones me or something won't look until it's 100% that's going to worry me okay I I understand that that's going to worry but but this is the you know if you want your battery to last and last and last and last there are things you can do like don't charge it overnight because overnight it's doing that charge discharge thing the other thing you can do is don't necessarily always charge it up to 100 if you charge it up to 70 let's say then it will last longer well in one sense but uh although I I'm very pleased with the battery it won't be there when you need it during the course of the day but this is the compromise is Battery Technology is not perfect okay we have yet to attain the perfect battery it is it is a a chemical composition they electrical properties and they wear out and you can prolong their life by doing things like not charging overnight and like only charging to 70 for you know regular use when you know you'll be near a charger later and then charging to 100 when you absolutely need it for the full day and won't be near a charger at all kind of thing okay it's it's about these compromises and adjusting your habits for the compromises that make sense for you now if you're fine with your battery health being 70% at the end of 2 years well um I think it's been worse than that before so okay yes but you know if that's if that's the case if you're okay with that because you know that you're getting a new phone in a year anyway and that two years doesn't matter to you then by all means carry on and do as you do right that does seem a bit irresponsible in a way but okay yes I see the logic again it's interesting the combination of uh technical issues and and Human Nature my inability to concentrate on the fact that I need to take it off my uh possible desire to change earlier than I really need it's uh the complex interplay here you know it is it is and you know these are things that you have to decide for yourself I can't advise you on but all I can tell you is is that wireless charging as convenient as it is is the compromise that it can tend to wear out your battery faster than using wired charging okay but because of that leaving on having it cycling between 999 and 100 but oh oh you said about that happening overnight uh and unthinkingly I was assuming the fact that I charge overnight on a wired thing if I continue doing that wired then I'm fine if it's if I do it on this charger overnight no no if you do it overnight wired you're bad too okay less bad though are there degrees of Badness to which I should be attaining probably same amount of naess okay right I've long given up on good so you know it's important to be clear where we stand okay there uh there is a great benefit to waking up to a fully charged phone I get it but if if your phone is in do not disturb and you don't have a whole lot you know doing you should have battery in the morning it'd be interesting to see how that actually works out go ahead and and check on that and see how you do right and if it doesn't work out then I'm stuffed for the day so accept the compromise but you're not entirely stuffed you have Chargers during the day like you said you leave it on your desk yes but I am I mean tomorrow I'm not at my desk for example and say I feel yeah I feel as it is your idea you should do this science experiment and and report back to me and I'll just trust you completely on the results well so what I have done is I I have when I travel I use a different phone that has USBC fast charging and I will charge it to 70 and go with it knowing that I've got a fast charger and within 15 minutes I can be up around you know 50 or 60% of battery anyway W okay yes um there are some advantages to using the USBC fast charging yes I see that uh I see a disadvantage as well you know I presume you're using an Android phone there as said these are all compromises and I have yet to acquire a phone that has the USBC the lightning capability okay there are all compromises in place it's a sad world isn't it it's it's a desperately sad life we need with all these devices is that even when we beat these compromises even when we beat these limitations in the future in this glorious future in the Great Wide Open when all of our battery troubles are solved there will still be other compromises okay right why don't we just give up and go back to paper and Pen be done with it get on with everything else uh no okay well thank you for considering that I had to fill out a passport form recently and because I use text expander uh I I I write the letters XM and it just Springs out into my email address like a lot of people use text expander but I actually wrote in the form in the little boxes xem and just for a moment wondered why it wasn't that's a new form actually but let's you know let's put that behind me well but but here's the thing is that forms are kind of antiquated too right you go online and I downloaded my passport renewal form and which I need to send off by the way and it's a PDF and you now have to take this PDF and try and fill out the PDF this is so Antiquated there are you here's a PDF go and try and fill out the PDF in your browser oh come on that's give me a break what what year is it that I can't fill out a web form and have it populate your lousy PDF if you really needed to kind of thing this is nuts yes I couldn't uh could I agree more yes but only just it's very difficult broadly speaking only barely so let's let's I want to talk another minute we got we're running out of time here because I know you have to go um Google F Google has this has this service in America called project fi it was called project fi as of yesterday it's now googley which means a it's no longer a project it's now something Google tend to support longterm which is good as opposed to uh Google Fiber which now has been relegated to being just a small program at or access that they're not expanding anymore so Google fi is their wireless internet access and cell phone service it's a mvno which is a mobile virtual Network operator basically what they do is they license spectrum they license to be able to use the towers from Sprint and T-Mobile which is convenient especially since Sprint and T-Mobile are trying to merge and what they were doing is they required you to use a Google Nexus phone or a Google pixel phone and when you used a a project 5 SIM card they would rapidly switch between Sprint and T-Mobile cell towers seamlessly as needed to keep calls going so if you were in a weak T-Mobile area they'd switch over to Sprint and vice versa and you were required to use their phone for that purpose and for that functionality and also to activate the Sim you could not activate the SIM without doing it in that phone they have decided by changing it to Google F and not a project to support compatible Android phones and iPhone in Beta Support now now in iPhone they don't allow you to switch between Networks you're just using T-Mobile basically and that's fine what I was doing when I used this was I activated it in my Google phone my Android phone and then put the Sim in the iPhone and it worked you were just on T-Mobile but you couldn't set it up or manage the account or do any of those things from the iPhone because they were a desktop web browser layout or the the project fi app which is only available on the Nexus or pixel what they they've done is they've gone ahead and created the IOS app that allows you to manage all your account and activate your sim and so you can go ahead and do that now uh 5S SE and and newer are supported 5C and iPhone 5 are not and that's that goes back to the 32-bit 64-bit app thing really I have gone ahead and signed up for the project F Sim I did it using the IOS app and we'll be talking about that on Apple insider.com soon excellent their deal is that they they allow you to roam internationally for the same prices as you do at home use your data internationally same prices as at home they are $10 a gigabyte of data up until 6 gig after which it's all free and throttled a little bit but they have family plans in there where if you open up more lines they limit the maximum amount so it's an interesting thing to look at I I need to decide if I'm going to do that or not the problem is that T-Mobile service has been so lousy I've been waiting for them to implement 5G because for 5G they're said to get it all better right yes it's always going to be better with the next G but okay when they redo all of their towers that's the chance to make the coverage work oh that makes sense okay right I was being unnecessarily saky there I'm sorry T-Mobile uh but you may not ever need them you may stick with googi or whatever it's called well I I mean that's that's what they're doing I I'm I'm not on their plan currently Al I have signed up a phone for it I uh I I think that that googley because they're using T-Mobile's Towers will benefit from T-Mobile upgrading like that okay so ring tide everybody wins that's what it is all right um another thing we need to talk about here is that Drive Savers data recovery firm has sold a passcode lockout recovery service for for customers basically the the they're they're claiming that they have 100 su% success rate with iPhones regardless of passcode length and and that you can uh use it to unlock passcode locked iPhones now obviously that won't help you if you have an iCloud locked iPhone but if it's just a passcode locked one then they can get in now hang on I'm not clear the distinction there uh okay passcode is the the numerical digit or password that you have at the beginning of your iPhone to unlock to get to the home screen yes iCloud lock is if you have your device enabled with find my iPhone and you lose it then you can lock the device and it requires your iCloud username and password or email password to get in and then be able to unlock the device and so what happens is there are people who steal devices and if you you don't iCloud lock them through find my iPhone then they basically have a free device right okay um I have a friend whose wife was in in Barcelona and she was on a call and the phone was stolen out of her hand while she was on the call and I advised my friend to lock the phone and he did and he put an emergency message on the screen saying please text me if you want to return the phone well they texted him but they fished him they sent him a text that said hi we've located your phone we need the uh Apple ID to to verify it's yours and he gave them the password which unlocked the phone and now they're free phone okay well points to them for chuta I suppose but ouch okay right that's an expensive text exchange yes and he wasn't even concerned about the cost of the phone he said you know what forget I was going to upgrade her phone anyway he just wanted to make sure that the data was Secure yeah absolutely oops yes yeah well lesson learned so in that event reset all your passwords and turn on two Factor on everything yes that is that is the lesson um and two Factor Via SMS is terrible because it puts your two Factor key right back in the hands of the people that stole the phone yes so that's the comment on that um iPad SMART connector andar Andrew arara our one and only wrote about this and basically what he's saying is that so the SMART connector that was on the original iPad Pros was in one position the SMART connector on the new iPad Pros has moved yes and that this is brain dead agree or disagree uh I heard the rumors that it was going to move and people were saying this was a terrible idea and then it moved and I thought well this is typical Apple every says something but I couldn't see the difference um I don't I no actually I do have a SMART connector on my original iPad but I've I can't remember the last time I tried connecting it so uh what's the difference really well so there were very few accessories there there were a bunch promised originally as the idea was this was going to be awesome but pretty much apple made a few things for it and Logitech made a couple of things for it oh yes I used the Logitech creation uh keyboard case for a while it was like adding a a sailboat to your iPad it's huge yes right and so well but the benefit was that that the keyboard had a battery in it that could also charge the iPad right right which was a neat idea but it didn't really go anywhere Apple didn't make any accessories for it Beyond this and third Pary certainly didn't well by by moving the connector they've just rendered all of the Logitech stuff that was released Obsolete and they've created the very real fear that Apple could move it again rendering whatever else anyone makes now obsolete so basically they've crippled this port okay for everybody but themselves uh but they also aren't doing a whole lot with it or not yet so what's it for I mean basically if if the biggest issue that we heard was third parties weren't really happy with the Pogo pin implementation and Pogo pins are are basically spring-loaded pins so that they push themselves to make contact UM that design Remains the Same same but by moving the port and not addressing those complaints no one's going to use this which is a big waste because it was an interesting idea yes I like the sound of it when it came out I'm surprised I hadn't realized that I hadn't used it um yeah okay that seems unfortunate it is it really is you know and then this is something that Apple does right Apple invents a port and with the exception of lightning or 30 pin it never really takes off and they've done this they did this a number of times they did this with the pro speakers that used a funky Port that uh was only on the G4 Cube years ago and the iMac they did this with ADC Apple display connector they used to use their own port for ethernet years and years and years ago back in the Dark Ages they did this before manyi they moved to mini display port on the laptops they had um a a weird display connector for a while so they invented their own connectors and with the exception of lightning and and uh 30 pin pretty much no one picks up on it and this is another example of them doing something not telling anyone what's it for and crippling it by moving it around and by not addressing the complaints of the people that are have to work with it so really all they're doing is compressing the life cycle of a port creating it uh using it and killing it but just a lot faster than normal so points for efficiency in a weird way I got nothing else I don't know what they could possibly do it's it's just it's bizarre it's really bizarre because you know there are very smart people who are working on this very they they had to pitch this it had to get approved it had to get approved all the way up the management chain right yes and they had to talk about all the potential that they could use this thing for and that totally hasn't worked and yet it continued onto the new one in a new place which suggests they went through all the same discussions again I think yeah yeah right um I I would hope then that there just there a there an episode we're missing there's something we don't know yet um that will make it work but we had Ken kend on here talking about creative selection and how how there was a very evolutionary process for things toiv die at Apple that things had to be challenged and stand on their own how has this stood well again only presumably by something we don't know except this is the second generation of it not uh doing something or at least so far so I don't no h well that's all the time I have this week that's all the time you have this week let's get you out of here where can people find you on the internet I'm on Twitter as uh W Gallagher and you can also EMA me email me as William appleinsider.com I'm V marks on Twitter thank you so much for joining us we will be back next week send William your email send me your email we will address your questions we are thinking about how to make this more interactive we like you guys we will see you back next weekyou're listening to the Apple Insider podcast welcome to this your Apple Insider podcast I'm your host Victor and joining me is the wisdom of William Gallagher not the rest of me just the wisdom so it's a very small appearance this week yeah we will take what we can get okay yes we will now I I want to go ahead and remind everyone at the outset that that first of all we love your feedback please go ahead and email Victor appleinsider.com or William apppp insider.com find us on Twitter we enjoy hearing from you also I need to remind you that the Apple battery replacement program that was priced at $29 is coming to a close if you have a device and your battery is suffering if your battery is weak if your battery could possibly used to be replaced you ought to go ahead and take advantage of that before December 31st actually I just realized can I throw in there because we talked about this before because you and I both had iPhone 6 is and went through the battery thing if you don't realize that your battery is slow you just you think your phone's getting slow anyway you can go to settings battery battery health and it will actually tell you oh this needs replacing so you can look at it there but really if it's slow at all this is your time to do it yes and it's not a difficult process right it's a sort of thing that takes about you know two hours at a busy Apple Store go in you drop you you make your appointment you go in you drop it off come back 2 hours fresh battery yes when I did this uh it was at Peak of this so it took 3 hours that time slightly unusual and in that time uh Tesla across the street tried to sell me a car like I had a chance they were unsuccessful in that effort weren't they yeah a little bit but they gave me a gorgeous test ride and I was very clear that it wasn't going to happen uh I might have said just cuz you didn't have one in the right color but you know I was Valiant effort my friend ex now qualcom we've talked about qualcom before oh yeah Qualcomm say that they are on the doorstep of resolving their legal troubles with apple their legal battles they are they are nearly at resolution now what happened here is that Steve mop told cnbc's Jim Kramer that that they talk as companies that the situation is consistent with quote the fourth quarter of the game not the first quarter and they've always sort of talked that the second half of this year and into next is when they really would be on the doorstep of finding the solution and they don't see anything different than that they figure they're still on track uh they he he also suggested that Qualcomm would love to work with apple particularly on 5G equipped iPhones you can view this a couple of ways you can view this as them wanting to get this resolved because they're paying a lot of money to lawyers you can view this as wanting to get this resolved they tried to settle earlier so they wouldn't have to have a judgment of any kind and and that didn't quite work out in their favor because they weren't allowed to have the settlement and they uh they ended up being required to license their their patented technology and the recurring theme Here is the accusation that Qualcomm abused its market dominance to make chip buyers sign unfair patent deals so already that's that's kind of being upset now Qualcomm they make a bunch of stuff they make Wireless chips they make uh they make the the modems for these cell phones they're the owners of the technology for CDMA technology which is why the has been a big deal for them and why Apple still uses them for the Sprint and Verizon handsets where they're using Intel everywhere else this this is the pressure has been on them because Apple's been directing its manufacturers to with old royalty payments so there's a lot of money involved 7 billion up in the air potentially just in terms of those royalty payments right and so this has to come to close and and no one wants this hanging out very long and and we saw with the Samsung trial that as soon as that as that was ongoing and as soon as it was wrapped Apple C them as a supplier and it was simply about resolving that issue and Qualcomm is hoping that the same is true here but that that licensing of the patented technology opens the door for Apple to use from suppliers like Intel and mediatech who could license from Qualcomm and Qualcomm doesn't want to lose their their dominance here because that's been one of the big cash cows I'm following that I'm just I don't know why they're saying now that it's almost resolved I imagine Apple hasn't said yes they're right it's almost resolved Apple doesn't say a whole lot though especially not in the middle of litigation good point yeah right I mean you don't classically if you're in the middle of litigation you don't go out and talk about the litigation although Steve Molen is saying we think we're at the end of it we think we're nearly resolved is is amicable it's also not letting on a whole lot the only thing that he could be doing going on Kramer like that is trying to keep their stock price afloat and that's speculation on my part I have no knowledge it's just that the the idea is if you're going out and telling people things are Rosy and coming to a close that the uncertainty is almost over isn't that what you're trying to do yes that makes sense I guess okay I'm just curious to see what happens next I suppose I often am when we talk about qualcom but it will seems to take a slightly different turn than I'm expecting um perhaps this will be a nice turn and it'll all be happily resolved you know they they make good parts let's let's be as a consumer I have Wi-Fi products that have their chipset in the Wi-Fi products and they work brilliantly they are among the top performing products that I have for Wi-Fi gear and and you know I've reviewed a fear amount of stuff right M so I I would hate for them to get into a downward spiral Spiral right you know one one of the worst things that could happen is for them to be in in a bad position because this puts a big cloud over them and then they no longer Supply the modems and then they no longer Supply you know it just look at what happened with imagination right they they were making the graphics chip for Apple for the iPhone they no longer do that now they're searching for customers and barely staying afloat yeah I don't think I've even heard of imagination they were the makers yeah so there was there was the GPU that was in the um in in iPhone previously and and they're pretty much you know where are they we don't talk about them anymore well clearly not no okay and you know Qualcomm is is brilliant and large right now and supplies a huge amount of things but this this is I think they're going to come out of this okay I think they come out of this okay I think they come out of this um the you know the the the questionable marks for them are the the ones where they have to license their technology and they have to collect uh royalty payments that are are fair and aren't you know over collecting or double collecting or things like that and that's that's kind of it that's I I think where the pinches on them so maybe they have to find more customers maybe they have to but but you know the truth is they're they're pretty good because they also have the Snapdragon and so their CPUs used in pretty much not entirely but pretty much in most Android phones especially most of the good ones you know you'd much rather have a Snapdragon Android phone than a mediatech and they are the chip suppliers for Android Wear products now they they've been slow about revising that chipset because Android Weare has been a little slow the question is is Android Weare slow because the chipsets two years old or is the chipset two years old because Android Weare has no adoption right good point chicken and egg all of that stuff nature versus nature Andro yes so B he's saying they're fine really they're in a not a great position now it's not a doomsday scenario for them it's not it's not amazing but I think they're going to come out of it okay and sorry we I always ask you too much about qualcom when things want to move on you don't think this is a chance that they'll come out of it in a position weak enough that somebody else will just buy them completely okay I can hear the can open the worms everywhere on that one the number of people that can buy them are rather small well I know I couldn't for example I so I see your point yes with the spare change you found in your couch cushions yeah yeah well I'm saving but you know so so what we know is remember that last time we talked about them that Apple was hiring for wireless engineers in San Diego near their headquarters yeah oh yes yes I remember that okay in the meantime also in this landscape of things Amazon has started making their own arm chip for cloud purposes you know currently Amazon one of their businesses is AWS where they run the cloud for pretty much half the internet yes right when Amazon's Cloud goes down half the internet literally goes offline yes staggeringly so yes yes and it's because they have a giant farm of servers where they can spin up instances on demand and it works great you don't have to maintain your own server Farm as a company it's a awesome deal well they had they they got tired of waiting around for someone to make an arm processor that would be good for servers for them so they've started making their own okay that seems like quite a big step to make it it is it is but you know where where this I was talking with people that I knew about arm in the cloud as as cloud services a couple of years ago and nothing came of it and Amazon must have felt the same way and said nothing came of it and so now now they're doing it and my thought is this is a business line that Qualcomm either should have looked at or did look at and turned down and one reason is if you look at this who are your competitors your competitors are Intel and AMD well those guys are old and slow and haven't gotten around to doing anything with arm useful anyway they missed the boat on mobile now they're missing the boat on cloud the other thing is who else are your customers well Amazon is half the internet what about the other half right you know could you could you sell to Microsoft to run Asher I guess you could uh who else uh isn't Google in third place or something something like that yeah cloud computing so that's kind of of your market and is that a good Market to get into well they've already got Snapdragon they already know how to make it as an octo core or a Deca core or God knows what so they they should be able to do something to spin it up question is have they or will they and and it's a question mark for me I don't I don't see them doing it but I think if they were fast followers they could see that Amazon's taken the first step and that they should go ahead and turn that on and you know sell into to Microsoft sell into Google and potentially sell into Amazon and say look we know we made your own ship why not talk to us for the second gen that makes sense they should do that okay and the question is where has been Nvidia and all this why is why is AMD not doing this stuff and the answer is those guys were paying so much attention to Bitcoin mining to crypto mining that they totally neglected their traditional Graphics market and totally neglected their the possibility of doing other things you know they were looking at machine learning and crypto mining and that's cool but you know what if you used the the GPU chips for other things what if you went ahead and made these light fast servers so they they didn't really think about that as a space and now they're suffering for it they they recognized that you know all our profits and stuff well crypto mining's kind of Gone by the wayside because Bitcoin dipped below 3600 bucks the other day um they have a problem I like the fact that these Giants incredibly success for multi-billion dollar companies have the same problem I do of being attracted by like a shiny penny to something new and going off and doing other things it's kind of humanizing well I mean when the money's flowing in days are great right they get all the money rolling in because all the people are buying to build mining Rigs and then that takes it it turns off and they didn't predict it it turn off and they didn't really have a plan for what would happen when it turned off they just kind of expected the money to keep rolling in right I sounds a bit like me although on a rather smaller scale okay so my phone which by the way is now resting on a a key charger yes I had a birthday recently okay H all right I'll get the key charger in a moment because I want to talk about something else here um sure we were talking about servers and the cloud and and you know obviously when Amazon goes down they have incident response they they are on it right the the worst failing that they ever had was when they have to was down for about 6 hours which was catastrophic and I'm sure their hair was on fire for it you know you're you're having Computing problems and have been for some time now and we think we finally diagnosed it right yes I need to fix my iMac we're Bulls down to that not the only problem a little bit more detailed than that right it's your hard drive isn't it yes and yeah I find the iMac that's wrapped around it is the bit I like so yes yes spinning hard drives are are kind of of of a wonder you know we talk about about how any kind of sufficiently advanced technology is is basically the equivalent of magic MH is the old Isaac asov quote more or less the idea that you could take you know five 10 platters coat them with take them as glass platters coat them with Magnetic material and then have 10 arms flying back and forth across these platters with an air Gap the width of a human hair yes and you're going to trust all of your data to this you're going to trust your livelihood to this isn't that isn't that amazing and absurd at the same time yeah I'll go along with that I mean the previously I trusted it all to paper and one copy of it all so that was a bit flimsy too yeah but but arms flying across spinning platters with an air gap of of the width of human hair and it's all of your livelihood and all of your data and it's I mean it's it's absurd it's a mechanical Marvel and it's absurd and they fail so the question is what do you do when you have a failure any chance you got the answer because at the M I was having a lovely time and now I'm getting really worried and slightly weepy about all this yes okay well so the thing is is that when you have a failure how do you respond because that's really what matters the these kinds of things are inevitable when you have the the hard drive head flying at the Gap air gap of a human hair it's going to crash at some point especially in a mobile device but although we've mostly G to SSD there but in your iMac you know a bump on the table actually has an impact on the hard drive there's a video online in YouTube of a fellow shouting at a hard drive and you can see the data errors take place just from the vibration of his shouts okay because that's that it well the hard drive head bumps into the platter right okay causes a data error it's it's inevitable and and all of this comes down to how you respond in the event of an incident the you know if you're doing a company if you're at a company and you're you're you know a five person startup or a 30 person or 100 person or or even you know 2,000 how you respond in incidents is how you recover and it requires complex coordination between operations and software development teams getting alerts immediately is critical when an incident occurs and that's why there's Ops geni by atlassian Ops geni empowers Devon Ops teams to plan for service disruptions and stay in control during incidents gives teams the power to respond quickly and efficiently at unplanned issues helps to notify the right people through a smart combination of scheduling and escalation paths that take into account things like time zones and holidays allows for deep flexibility in how when and where alerts are deployed supported by over 200 Integrations like jira Amazon Cloud watch data dog New Relic and more and it tracks all activity and provides useful insights to improve future incident responses with Ops gen your next incident doesn't stand a chance visit Ops gen.com to sign up to get a free company account and add up to five team members that's Ops geni.com never miss critical alert again with Ops Genie now you mentioned that you're a charging your phone in a new way yes so first of all happy birthday to you thank you that's 21 yes tell us what you bought yourself uh myself wait a minute I'm not sure you know how birthdays work or are you just unop well that depends if you're if you're lonely birthday is work by buying yourself a present so tell me what you got okay well I did buy myself a home pod that was me but uh I was given an anchor key is it you pronounce it key the qi charger Key charger g g charger which is on my desk now and if I do this there is my phone it should have made a bleep but I've got it un stun haven't I so of course it didn't make a sound uh yes and it just sits there and charges away I'm must I was asking you about advice for it because uh the first time I tried it uh I actually found my Apple case going really hot and I don't know why that was since the couple of days since it hasn't but then also do I leave it on charge all the time um there's so many possib this is really a third world problem here but do I leave it charging all day first world problem first world first world problem okay I was more empathetic than you but you were accurate yes okay so the heat right he heat is energy yeah yes and so when you are charging you are putting energy into the thing and if there is energy that it can't use to store the battery where where does that energy go okay my hand it dissipates as heat okay and so you are are supplying power and and this is true of of lots of different sort of electrical situations but but if you're applying power and you've got more going in and it can't use it it has to go somewhere it's not just doesn't it's not lost it has to go somewhere so it dissipates as heat and when you're charging with your pad your case got hot because the battery inside your phone got hot okay I don't understand why that would happen the first time I tried it and not second you were F in different rooms you were fast first time the second time you're you you weren't necessarily fast charging or it was in different rooms and the temperatures ambient temperatures were different all kinds of variables here but there's a charge controller inside the iPhone and the charge controller Reg Ates how quick or how slow the battery charges it tries to level the cells it tries to basically protect the battery right and so that's why you'll see this the case itself wasn't getting hot it was that the battery was getting hot and you're experiencing that dissipating through the case the other thing that you mentioned was do you leave it on the charger all the time yes that's what I've been wondering because the charg is on my desk I'm at my desk most of the day I I like the idea of always knowing my phone is you know you know charged when I get up to leave but is it going to damage my battery forever yes okay so what does one do about this here's what happens is that when you're at 100% you're not actually at 100% you are rapidly fluctuating between 99 and 100 because as you use your phone it is discharging some of the battery right oh yes of course you're you know if it's on and it is it's running your Wi-Fi radio it's running your cellular radio it's receiving and polling for email it's doing all these things that it does and that uses battery yes yes okay so it is draining itself down to do those functions at the same time as you are charging it so it is rapidly charging and discharging it and that imposes some wear on the battery okay okay so if you want to avoid those rapid charge discharge Cycles when it's reached full capacity take it off the charger okay let it you know slowly casually barely as it's in it sort of in Rec a mode cuz you're not interacting with it let it run down a few perc you'll still have a few you know you'll be down a few perc but you should be good right okay but it's on 74% now I'm going to do that there it is and it's charging away okay but I will now totally forget about it unless somebody phones me or something won't look until it's 100% that's going to worry me okay I I understand that that's going to worry but but this is the you know if you want your battery to last and last and last and last there are things you can do like don't charge it overnight because overnight it's doing that charge discharge thing the other thing you can do is don't necessarily always charge it up to 100 if you charge it up to 70 let's say then it will last longer well in one sense but uh although I I'm very pleased with the battery it won't be there when you need it during the course of the day but this is the compromise is Battery Technology is not perfect okay we have yet to attain the perfect battery it is it is a a chemical composition they electrical properties and they wear out and you can prolong their life by doing things like not charging overnight and like only charging to 70 for you know regular use when you know you'll be near a charger later and then charging to 100 when you absolutely need it for the full day and won't be near a charger at all kind of thing okay it's it's about these compromises and adjusting your habits for the compromises that make sense for you now if you're fine with your battery health being 70% at the end of 2 years well um I think it's been worse than that before so okay yes but you know if that's if that's the case if you're okay with that because you know that you're getting a new phone in a year anyway and that two years doesn't matter to you then by all means carry on and do as you do right that does seem a bit irresponsible in a way but okay yes I see the logic again it's interesting the combination of uh technical issues and and Human Nature my inability to concentrate on the fact that I need to take it off my uh possible desire to change earlier than I really need it's uh the complex interplay here you know it is it is and you know these are things that you have to decide for yourself I can't advise you on but all I can tell you is is that wireless charging as convenient as it is is the compromise that it can tend to wear out your battery faster than using wired charging okay but because of that leaving on having it cycling between 999 and 100 but oh oh you said about that happening overnight uh and unthinkingly I was assuming the fact that I charge overnight on a wired thing if I continue doing that wired then I'm fine if it's if I do it on this charger overnight no no if you do it overnight wired you're bad too okay less bad though are there degrees of Badness to which I should be attaining probably same amount of naess okay right I've long given up on good so you know it's important to be clear where we stand okay there uh there is a great benefit to waking up to a fully charged phone I get it but if if your phone is in do not disturb and you don't have a whole lot you know doing you should have battery in the morning it'd be interesting to see how that actually works out go ahead and and check on that and see how you do right and if it doesn't work out then I'm stuffed for the day so accept the compromise but you're not entirely stuffed you have Chargers during the day like you said you leave it on your desk yes but I am I mean tomorrow I'm not at my desk for example and say I feel yeah I feel as it is your idea you should do this science experiment and and report back to me and I'll just trust you completely on the results well so what I have done is I I have when I travel I use a different phone that has USBC fast charging and I will charge it to 70 and go with it knowing that I've got a fast charger and within 15 minutes I can be up around you know 50 or 60% of battery anyway W okay yes um there are some advantages to using the USBC fast charging yes I see that uh I see a disadvantage as well you know I presume you're using an Android phone there as said these are all compromises and I have yet to acquire a phone that has the USBC the lightning capability okay there are all compromises in place it's a sad world isn't it it's it's a desperately sad life we need with all these devices is that even when we beat these compromises even when we beat these limitations in the future in this glorious future in the Great Wide Open when all of our battery troubles are solved there will still be other compromises okay right why don't we just give up and go back to paper and Pen be done with it get on with everything else uh no okay well thank you for considering that I had to fill out a passport form recently and because I use text expander uh I I I write the letters XM and it just Springs out into my email address like a lot of people use text expander but I actually wrote in the form in the little boxes xem and just for a moment wondered why it wasn't that's a new form actually but let's you know let's put that behind me well but but here's the thing is that forms are kind of antiquated too right you go online and I downloaded my passport renewal form and which I need to send off by the way and it's a PDF and you now have to take this PDF and try and fill out the PDF this is so Antiquated there are you here's a PDF go and try and fill out the PDF in your browser oh come on that's give me a break what what year is it that I can't fill out a web form and have it populate your lousy PDF if you really needed to kind of thing this is nuts yes I couldn't uh could I agree more yes but only just it's very difficult broadly speaking only barely so let's let's I want to talk another minute we got we're running out of time here because I know you have to go um Google F Google has this has this service in America called project fi it was called project fi as of yesterday it's now googley which means a it's no longer a project it's now something Google tend to support longterm which is good as opposed to uh Google Fiber which now has been relegated to being just a small program at or access that they're not expanding anymore so Google fi is their wireless internet access and cell phone service it's a mvno which is a mobile virtual Network operator basically what they do is they license spectrum they license to be able to use the towers from Sprint and T-Mobile which is convenient especially since Sprint and T-Mobile are trying to merge and what they were doing is they required you to use a Google Nexus phone or a Google pixel phone and when you used a a project 5 SIM card they would rapidly switch between Sprint and T-Mobile cell towers seamlessly as needed to keep calls going so if you were in a weak T-Mobile area they'd switch over to Sprint and vice versa and you were required to use their phone for that purpose and for that functionality and also to activate the Sim you could not activate the SIM without doing it in that phone they have decided by changing it to Google F and not a project to support compatible Android phones and iPhone in Beta Support now now in iPhone they don't allow you to switch between Networks you're just using T-Mobile basically and that's fine what I was doing when I used this was I activated it in my Google phone my Android phone and then put the Sim in the iPhone and it worked you were just on T-Mobile but you couldn't set it up or manage the account or do any of those things from the iPhone because they were a desktop web browser layout or the the project fi app which is only available on the Nexus or pixel what they they've done is they've gone ahead and created the IOS app that allows you to manage all your account and activate your sim and so you can go ahead and do that now uh 5S SE and and newer are supported 5C and iPhone 5 are not and that's that goes back to the 32-bit 64-bit app thing really I have gone ahead and signed up for the project F Sim I did it using the IOS app and we'll be talking about that on Apple insider.com soon excellent their deal is that they they allow you to roam internationally for the same prices as you do at home use your data internationally same prices as at home they are $10 a gigabyte of data up until 6 gig after which it's all free and throttled a little bit but they have family plans in there where if you open up more lines they limit the maximum amount so it's an interesting thing to look at I I need to decide if I'm going to do that or not the problem is that T-Mobile service has been so lousy I've been waiting for them to implement 5G because for 5G they're said to get it all better right yes it's always going to be better with the next G but okay when they redo all of their towers that's the chance to make the coverage work oh that makes sense okay right I was being unnecessarily saky there I'm sorry T-Mobile uh but you may not ever need them you may stick with googi or whatever it's called well I I mean that's that's what they're doing I I'm I'm not on their plan currently Al I have signed up a phone for it I uh I I think that that googley because they're using T-Mobile's Towers will benefit from T-Mobile upgrading like that okay so ring tide everybody wins that's what it is all right um another thing we need to talk about here is that Drive Savers data recovery firm has sold a passcode lockout recovery service for for customers basically the the they're they're claiming that they have 100 su% success rate with iPhones regardless of passcode length and and that you can uh use it to unlock passcode locked iPhones now obviously that won't help you if you have an iCloud locked iPhone but if it's just a passcode locked one then they can get in now hang on I'm not clear the distinction there uh okay passcode is the the numerical digit or password that you have at the beginning of your iPhone to unlock to get to the home screen yes iCloud lock is if you have your device enabled with find my iPhone and you lose it then you can lock the device and it requires your iCloud username and password or email password to get in and then be able to unlock the device and so what happens is there are people who steal devices and if you you don't iCloud lock them through find my iPhone then they basically have a free device right okay um I have a friend whose wife was in in Barcelona and she was on a call and the phone was stolen out of her hand while she was on the call and I advised my friend to lock the phone and he did and he put an emergency message on the screen saying please text me if you want to return the phone well they texted him but they fished him they sent him a text that said hi we've located your phone we need the uh Apple ID to to verify it's yours and he gave them the password which unlocked the phone and now they're free phone okay well points to them for chuta I suppose but ouch okay right that's an expensive text exchange yes and he wasn't even concerned about the cost of the phone he said you know what forget I was going to upgrade her phone anyway he just wanted to make sure that the data was Secure yeah absolutely oops yes yeah well lesson learned so in that event reset all your passwords and turn on two Factor on everything yes that is that is the lesson um and two Factor Via SMS is terrible because it puts your two Factor key right back in the hands of the people that stole the phone yes so that's the comment on that um iPad SMART connector andar Andrew arara our one and only wrote about this and basically what he's saying is that so the SMART connector that was on the original iPad Pros was in one position the SMART connector on the new iPad Pros has moved yes and that this is brain dead agree or disagree uh I heard the rumors that it was going to move and people were saying this was a terrible idea and then it moved and I thought well this is typical Apple every says something but I couldn't see the difference um I don't I no actually I do have a SMART connector on my original iPad but I've I can't remember the last time I tried connecting it so uh what's the difference really well so there were very few accessories there there were a bunch promised originally as the idea was this was going to be awesome but pretty much apple made a few things for it and Logitech made a couple of things for it oh yes I used the Logitech creation uh keyboard case for a while it was like adding a a sailboat to your iPad it's huge yes right and so well but the benefit was that that the keyboard had a battery in it that could also charge the iPad right right which was a neat idea but it didn't really go anywhere Apple didn't make any accessories for it Beyond this and third Pary certainly didn't well by by moving the connector they've just rendered all of the Logitech stuff that was released Obsolete and they've created the very real fear that Apple could move it again rendering whatever else anyone makes now obsolete so basically they've crippled this port okay for everybody but themselves uh but they also aren't doing a whole lot with it or not yet so what's it for I mean basically if if the biggest issue that we heard was third parties weren't really happy with the Pogo pin implementation and Pogo pins are are basically spring-loaded pins so that they push themselves to make contact UM that design Remains the Same same but by moving the port and not addressing those complaints no one's going to use this which is a big waste because it was an interesting idea yes I like the sound of it when it came out I'm surprised I hadn't realized that I hadn't used it um yeah okay that seems unfortunate it is it really is you know and then this is something that Apple does right Apple invents a port and with the exception of lightning or 30 pin it never really takes off and they've done this they did this a number of times they did this with the pro speakers that used a funky Port that uh was only on the G4 Cube years ago and the iMac they did this with ADC Apple display connector they used to use their own port for ethernet years and years and years ago back in the Dark Ages they did this before manyi they moved to mini display port on the laptops they had um a a weird display connector for a while so they invented their own connectors and with the exception of lightning and and uh 30 pin pretty much no one picks up on it and this is another example of them doing something not telling anyone what's it for and crippling it by moving it around and by not addressing the complaints of the people that are have to work with it so really all they're doing is compressing the life cycle of a port creating it uh using it and killing it but just a lot faster than normal so points for efficiency in a weird way I got nothing else I don't know what they could possibly do it's it's just it's bizarre it's really bizarre because you know there are very smart people who are working on this very they they had to pitch this it had to get approved it had to get approved all the way up the management chain right yes and they had to talk about all the potential that they could use this thing for and that totally hasn't worked and yet it continued onto the new one in a new place which suggests they went through all the same discussions again I think yeah yeah right um I I would hope then that there just there a there an episode we're missing there's something we don't know yet um that will make it work but we had Ken kend on here talking about creative selection and how how there was a very evolutionary process for things toiv die at Apple that things had to be challenged and stand on their own how has this stood well again only presumably by something we don't know except this is the second generation of it not uh doing something or at least so far so I don't no h well that's all the time I have this week that's all the time you have this week let's get you out of here where can people find you on the internet I'm on Twitter as uh W Gallagher and you can also EMA me email me as William appleinsider.com I'm V marks on Twitter thank you so much for joining us we will be back next week send William your email send me your email we will address your questions we are thinking about how to make this more interactive we like you guys we will see you back next weekyou're listening to the Apple Insider podcast welcome to this your Apple Insider podcast I'm your host Victor and joining me is the wisdom of William Gallagher not the rest of me just the wisdom so it's a very small appearance this week yeah we will take what we can get okay yes we will now I I want to go ahead and remind everyone at the outset that that first of all we love your feedback please go ahead and email Victor appleinsider.com or William apppp insider.com find us on Twitter we enjoy hearing from you also I need to remind you that the Apple battery replacement program that was priced at $29 is coming to a close if you have a device and your battery is suffering if your battery is weak if your battery could possibly used to be replaced you ought to go ahead and take advantage of that before December 31st actually I just realized can I throw in there because we talked about this before because you and I both had iPhone 6 is and went through the battery thing if you don't realize that your battery is slow you just you think your phone's getting slow anyway you can go to settings battery battery health and it will actually tell you oh this needs replacing so you can look at it there but really if it's slow at all this is your time to do it yes and it's not a difficult process right it's a sort of thing that takes about you know two hours at a busy Apple Store go in you drop you you make your appointment you go in you drop it off come back 2 hours fresh battery yes when I did this uh it was at Peak of this so it took 3 hours that time slightly unusual and in that time uh Tesla across the street tried to sell me a car like I had a chance they were unsuccessful in that effort weren't they yeah a little bit but they gave me a gorgeous test ride and I was very clear that it wasn't going to happen uh I might have said just cuz you didn't have one in the right color but you know I was Valiant effort my friend ex now qualcom we've talked about qualcom before oh yeah Qualcomm say that they are on the doorstep of resolving their legal troubles with apple their legal battles they are they are nearly at resolution now what happened here is that Steve mop told cnbc's Jim Kramer that that they talk as companies that the situation is consistent with quote the fourth quarter of the game not the first quarter and they've always sort of talked that the second half of this year and into next is when they really would be on the doorstep of finding the solution and they don't see anything different than that they figure they're still on track uh they he he also suggested that Qualcomm would love to work with apple particularly on 5G equipped iPhones you can view this a couple of ways you can view this as them wanting to get this resolved because they're paying a lot of money to lawyers you can view this as wanting to get this resolved they tried to settle earlier so they wouldn't have to have a judgment of any kind and and that didn't quite work out in their favor because they weren't allowed to have the settlement and they uh they ended up being required to license their their patented technology and the recurring theme Here is the accusation that Qualcomm abused its market dominance to make chip buyers sign unfair patent deals so already that's that's kind of being upset now Qualcomm they make a bunch of stuff they make Wireless chips they make uh they make the the modems for these cell phones they're the owners of the technology for CDMA technology which is why the has been a big deal for them and why Apple still uses them for the Sprint and Verizon handsets where they're using Intel everywhere else this this is the pressure has been on them because Apple's been directing its manufacturers to with old royalty payments so there's a lot of money involved 7 billion up in the air potentially just in terms of those royalty payments right and so this has to come to close and and no one wants this hanging out very long and and we saw with the Samsung trial that as soon as that as that was ongoing and as soon as it was wrapped Apple C them as a supplier and it was simply about resolving that issue and Qualcomm is hoping that the same is true here but that that licensing of the patented technology opens the door for Apple to use from suppliers like Intel and mediatech who could license from Qualcomm and Qualcomm doesn't want to lose their their dominance here because that's been one of the big cash cows I'm following that I'm just I don't know why they're saying now that it's almost resolved I imagine Apple hasn't said yes they're right it's almost resolved Apple doesn't say a whole lot though especially not in the middle of litigation good point yeah right I mean you don't classically if you're in the middle of litigation you don't go out and talk about the litigation although Steve Molen is saying we think we're at the end of it we think we're nearly resolved is is amicable it's also not letting on a whole lot the only thing that he could be doing going on Kramer like that is trying to keep their stock price afloat and that's speculation on my part I have no knowledge it's just that the the idea is if you're going out and telling people things are Rosy and coming to a close that the uncertainty is almost over isn't that what you're trying to do yes that makes sense I guess okay I'm just curious to see what happens next I suppose I often am when we talk about qualcom but it will seems to take a slightly different turn than I'm expecting um perhaps this will be a nice turn and it'll all be happily resolved you know they they make good parts let's let's be as a consumer I have Wi-Fi products that have their chipset in the Wi-Fi products and they work brilliantly they are among the top performing products that I have for Wi-Fi gear and and you know I've reviewed a fear amount of stuff right M so I I would hate for them to get into a downward spiral Spiral right you know one one of the worst things that could happen is for them to be in in a bad position because this puts a big cloud over them and then they no longer Supply the modems and then they no longer Supply you know it just look at what happened with imagination right they they were making the graphics chip for Apple for the iPhone they no longer do that now they're searching for customers and barely staying afloat yeah I don't think I've even heard of imagination they were the makers yeah so there was there was the GPU that was in the um in in iPhone previously and and they're pretty much you know where are they we don't talk about them anymore well clearly not no okay and you know Qualcomm is is brilliant and large right now and supplies a huge amount of things but this this is I think they're going to come out of this okay I think they come out of this okay I think they come out of this um the you know the the the questionable marks for them are the the ones where they have to license their technology and they have to collect uh royalty payments that are are fair and aren't you know over collecting or double collecting or things like that and that's that's kind of it that's I I think where the pinches on them so maybe they have to find more customers maybe they have to but but you know the truth is they're they're pretty good because they also have the Snapdragon and so their CPUs used in pretty much not entirely but pretty much in most Android phones especially most of the good ones you know you'd much rather have a Snapdragon Android phone than a mediatech and they are the chip suppliers for Android Wear products now they they've been slow about revising that chipset because Android Weare has been a little slow the question is is Android Weare slow because the chipsets two years old or is the chipset two years old because Android Weare has no adoption right good point chicken and egg all of that stuff nature versus nature Andro yes so B he's saying they're fine really they're in a not a great position now it's not a doomsday scenario for them it's not it's not amazing but I think they're going to come out of it okay and sorry we I always ask you too much about qualcom when things want to move on you don't think this is a chance that they'll come out of it in a position weak enough that somebody else will just buy them completely okay I can hear the can open the worms everywhere on that one the number of people that can buy them are rather small well I know I couldn't for example I so I see your point yes with the spare change you found in your couch cushions yeah yeah well I'm saving but you know so so what we know is remember that last time we talked about them that Apple was hiring for wireless engineers in San Diego near their headquarters yeah oh yes yes I remember that okay in the meantime also in this landscape of things Amazon has started making their own arm chip for cloud purposes you know currently Amazon one of their businesses is AWS where they run the cloud for pretty much half the internet yes right when Amazon's Cloud goes down half the internet literally goes offline yes staggeringly so yes yes and it's because they have a giant farm of servers where they can spin up instances on demand and it works great you don't have to maintain your own server Farm as a company it's a awesome deal well they had they they got tired of waiting around for someone to make an arm processor that would be good for servers for them so they've started making their own okay that seems like quite a big step to make it it is it is but you know where where this I was talking with people that I knew about arm in the cloud as as cloud services a couple of years ago and nothing came of it and Amazon must have felt the same way and said nothing came of it and so now now they're doing it and my thought is this is a business line that Qualcomm either should have looked at or did look at and turned down and one reason is if you look at this who are your competitors your competitors are Intel and AMD well those guys are old and slow and haven't gotten around to doing anything with arm useful anyway they missed the boat on mobile now they're missing the boat on cloud the other thing is who else are your customers well Amazon is half the internet what about the other half right you know could you could you sell to Microsoft to run Asher I guess you could uh who else uh isn't Google in third place or something something like that yeah cloud computing so that's kind of of your market and is that a good Market to get into well they've already got Snapdragon they already know how to make it as an octo core or a Deca core or God knows what so they they should be able to do something to spin it up question is have they or will they and and it's a question mark for me I don't I don't see them doing it but I think if they were fast followers they could see that Amazon's taken the first step and that they should go ahead and turn that on and you know sell into to Microsoft sell into Google and potentially sell into Amazon and say look we know we made your own ship why not talk to us for the second gen that makes sense they should do that okay and the question is where has been Nvidia and all this why is why is AMD not doing this stuff and the answer is those guys were paying so much attention to Bitcoin mining to crypto mining that they totally neglected their traditional Graphics market and totally neglected their the possibility of doing other things you know they were looking at machine learning and crypto mining and that's cool but you know what if you used the the GPU chips for other things what if you went ahead and made these light fast servers so they they didn't really think about that as a space and now they're suffering for it they they recognized that you know all our profits and stuff well crypto mining's kind of Gone by the wayside because Bitcoin dipped below 3600 bucks the other day um they have a problem I like the fact that these Giants incredibly success for multi-billion dollar companies have the same problem I do of being attracted by like a shiny penny to something new and going off and doing other things it's kind of humanizing well I mean when the money's flowing in days are great right they get all the money rolling in because all the people are buying to build mining Rigs and then that takes it it turns off and they didn't predict it it turn off and they didn't really have a plan for what would happen when it turned off they just kind of expected the money to keep rolling in right I sounds a bit like me although on a rather smaller scale okay so my phone which by the way is now resting on a a key charger yes I had a birthday recently okay H all right I'll get the key charger in a moment because I want to talk about something else here um sure we were talking about servers and the cloud and and you know obviously when Amazon goes down they have incident response they they are on it right the the worst failing that they ever had was when they have to was down for about 6 hours which was catastrophic and I'm sure their hair was on fire for it you know you're you're having Computing problems and have been for some time now and we think we finally diagnosed it right yes I need to fix my iMac we're Bulls down to that not the only problem a little bit more detailed than that right it's your hard drive isn't it yes and yeah I find the iMac that's wrapped around it is the bit I like so yes yes spinning hard drives are are kind of of of a wonder you know we talk about about how any kind of sufficiently advanced technology is is basically the equivalent of magic MH is the old Isaac asov quote more or less the idea that you could take you know five 10 platters coat them with take them as glass platters coat them with Magnetic material and then have 10 arms flying back and forth across these platters with an air Gap the width of a human hair yes and you're going to trust all of your data to this you're going to trust your livelihood to this isn't that isn't that amazing and absurd at the same time yeah I'll go along with that I mean the previously I trusted it all to paper and one copy of it all so that was a bit flimsy too yeah but but arms flying across spinning platters with an air gap of of the width of human hair and it's all of your livelihood and all of your data and it's I mean it's it's absurd it's a mechanical Marvel and it's absurd and they fail so the question is what do you do when you have a failure any chance you got the answer because at the M I was having a lovely time and now I'm getting really worried and slightly weepy about all this yes okay well so the thing is is that when you have a failure how do you respond because that's really what matters the these kinds of things are inevitable when you have the the hard drive head flying at the Gap air gap of a human hair it's going to crash at some point especially in a mobile device but although we've mostly G to SSD there but in your iMac you know a bump on the table actually has an impact on the hard drive there's a video online in YouTube of a fellow shouting at a hard drive and you can see the data errors take place just from the vibration of his shouts okay because that's that it well the hard drive head bumps into the platter right okay causes a data error it's it's inevitable and and all of this comes down to how you respond in the event of an incident the you know if you're doing a company if you're at a company and you're you're you know a five person startup or a 30 person or 100 person or or even you know 2,000 how you respond in incidents is how you recover and it requires complex coordination between operations and software development teams getting alerts immediately is critical when an incident occurs and that's why there's Ops geni by atlassian Ops geni empowers Devon Ops teams to plan for service disruptions and stay in control during incidents gives teams the power to respond quickly and efficiently at unplanned issues helps to notify the right people through a smart combination of scheduling and escalation paths that take into account things like time zones and holidays allows for deep flexibility in how when and where alerts are deployed supported by over 200 Integrations like jira Amazon Cloud watch data dog New Relic and more and it tracks all activity and provides useful insights to improve future incident responses with Ops gen your next incident doesn't stand a chance visit Ops gen.com to sign up to get a free company account and add up to five team members that's Ops geni.com never miss critical alert again with Ops Genie now you mentioned that you're a charging your phone in a new way yes so first of all happy birthday to you thank you that's 21 yes tell us what you bought yourself uh myself wait a minute I'm not sure you know how birthdays work or are you just unop well that depends if you're if you're lonely birthday is work by buying yourself a present so tell me what you got okay well I did buy myself a home pod that was me but uh I was given an anchor key is it you pronounce it key the qi charger Key charger g g charger which is on my desk now and if I do this there is my phone it should have made a bleep but I've got it un stun haven't I so of course it didn't make a sound uh yes and it just sits there and charges away I'm must I was asking you about advice for it because uh the first time I tried it uh I actually found my Apple case going really hot and I don't know why that was since the couple of days since it hasn't but then also do I leave it on charge all the time um there's so many possib this is really a third world problem here but do I leave it charging all day first world problem first world first world problem okay I was more empathetic than you but you were accurate yes okay so the heat right he heat is energy yeah yes and so when you are charging you are putting energy into the thing and if there is energy that it can't use to store the battery where where does that energy go okay my hand it dissipates as heat okay and so you are are supplying power and and this is true of of lots of different sort of electrical situations but but if you're applying power and you've got more going in and it can't use it it has to go somewhere it's not just doesn't it's not lost it has to go somewhere so it dissipates as heat and when you're charging with your pad your case got hot because the battery inside your phone got hot okay I don't understand why that would happen the first time I tried it and not second you were F in different rooms you were fast first time the second time you're you you weren't necessarily fast charging or it was in different rooms and the temperatures ambient temperatures were different all kinds of variables here but there's a charge controller inside the iPhone and the charge controller Reg Ates how quick or how slow the battery charges it tries to level the cells it tries to basically protect the battery right and so that's why you'll see this the case itself wasn't getting hot it was that the battery was getting hot and you're experiencing that dissipating through the case the other thing that you mentioned was do you leave it on the charger all the time yes that's what I've been wondering because the charg is on my desk I'm at my desk most of the day I I like the idea of always knowing my phone is you know you know charged when I get up to leave but is it going to damage my battery forever yes okay so what does one do about this here's what happens is that when you're at 100% you're not actually at 100% you are rapidly fluctuating between 99 and 100 because as you use your phone it is discharging some of the battery right oh yes of course you're you know if it's on and it is it's running your Wi-Fi radio it's running your cellular radio it's receiving and polling for email it's doing all these things that it does and that uses battery yes yes okay so it is draining itself down to do those functions at the same time as you are charging it so it is rapidly charging and discharging it and that imposes some wear on the battery okay okay so if you want to avoid those rapid charge discharge Cycles when it's reached full capacity take it off the charger okay let it you know slowly casually barely as it's in it sort of in Rec a mode cuz you're not interacting with it let it run down a few perc you'll still have a few you know you'll be down a few perc but you should be good right okay but it's on 74% now I'm going to do that there it is and it's charging away okay but I will now totally forget about it unless somebody phones me or something won't look until it's 100% that's going to worry me okay I I understand that that's going to worry but but this is the you know if you want your battery to last and last and last and last there are things you can do like don't charge it overnight because overnight it's doing that charge discharge thing the other thing you can do is don't necessarily always charge it up to 100 if you charge it up to 70 let's say then it will last longer well in one sense but uh although I I'm very pleased with the battery it won't be there when you need it during the course of the day but this is the compromise is Battery Technology is not perfect okay we have yet to attain the perfect battery it is it is a a chemical composition they electrical properties and they wear out and you can prolong their life by doing things like not charging overnight and like only charging to 70 for you know regular use when you know you'll be near a charger later and then charging to 100 when you absolutely need it for the full day and won't be near a charger at all kind of thing okay it's it's about these compromises and adjusting your habits for the compromises that make sense for you now if you're fine with your battery health being 70% at the end of 2 years well um I think it's been worse than that before so okay yes but you know if that's if that's the case if you're okay with that because you know that you're getting a new phone in a year anyway and that two years doesn't matter to you then by all means carry on and do as you do right that does seem a bit irresponsible in a way but okay yes I see the logic again it's interesting the combination of uh technical issues and and Human Nature my inability to concentrate on the fact that I need to take it off my uh possible desire to change earlier than I really need it's uh the complex interplay here you know it is it is and you know these are things that you have to decide for yourself I can't advise you on but all I can tell you is is that wireless charging as convenient as it is is the compromise that it can tend to wear out your battery faster than using wired charging okay but because of that leaving on having it cycling between 999 and 100 but oh oh you said about that happening overnight uh and unthinkingly I was assuming the fact that I charge overnight on a wired thing if I continue doing that wired then I'm fine if it's if I do it on this charger overnight no no if you do it overnight wired you're bad too okay less bad though are there degrees of Badness to which I should be attaining probably same amount of naess okay right I've long given up on good so you know it's important to be clear where we stand okay there uh there is a great benefit to waking up to a fully charged phone I get it but if if your phone is in do not disturb and you don't have a whole lot you know doing you should have battery in the morning it'd be interesting to see how that actually works out go ahead and and check on that and see how you do right and if it doesn't work out then I'm stuffed for the day so accept the compromise but you're not entirely stuffed you have Chargers during the day like you said you leave it on your desk yes but I am I mean tomorrow I'm not at my desk for example and say I feel yeah I feel as it is your idea you should do this science experiment and and report back to me and I'll just trust you completely on the results well so what I have done is I I have when I travel I use a different phone that has USBC fast charging and I will charge it to 70 and go with it knowing that I've got a fast charger and within 15 minutes I can be up around you know 50 or 60% of battery anyway W okay yes um there are some advantages to using the USBC fast charging yes I see that uh I see a disadvantage as well you know I presume you're using an Android phone there as said these are all compromises and I have yet to acquire a phone that has the USBC the lightning capability okay there are all compromises in place it's a sad world isn't it it's it's a desperately sad life we need with all these devices is that even when we beat these compromises even when we beat these limitations in the future in this glorious future in the Great Wide Open when all of our battery troubles are solved there will still be other compromises okay right why don't we just give up and go back to paper and Pen be done with it get on with everything else uh no okay well thank you for considering that I had to fill out a passport form recently and because I use text expander uh I I I write the letters XM and it just Springs out into my email address like a lot of people use text expander but I actually wrote in the form in the little boxes xem and just for a moment wondered why it wasn't that's a new form actually but let's you know let's put that behind me well but but here's the thing is that forms are kind of antiquated too right you go online and I downloaded my passport renewal form and which I need to send off by the way and it's a PDF and you now have to take this PDF and try and fill out the PDF this is so Antiquated there are you here's a PDF go and try and fill out the PDF in your browser oh come on that's give me a break what what year is it that I can't fill out a web form and have it populate your lousy PDF if you really needed to kind of thing this is nuts yes I couldn't uh could I agree more yes but only just it's very difficult broadly speaking only barely so let's let's I want to talk another minute we got we're running out of time here because I know you have to go um Google F Google has this has this service in America called project fi it was called project fi as of yesterday it's now googley which means a it's no longer a project it's now something Google tend to support longterm which is good as opposed to uh Google Fiber which now has been relegated to being just a small program at or access that they're not expanding anymore so Google fi is their wireless internet access and cell phone service it's a mvno which is a mobile virtual Network operator basically what they do is they license spectrum they license to be able to use the towers from Sprint and T-Mobile which is convenient especially since Sprint and T-Mobile are trying to merge and what they were doing is they required you to use a Google Nexus phone or a Google pixel phone and when you used a a project 5 SIM card they would rapidly switch between Sprint and T-Mobile cell towers seamlessly as needed to keep calls going so if you were in a weak T-Mobile area they'd switch over to Sprint and vice versa and you were required to use their phone for that purpose and for that functionality and also to activate the Sim you could not activate the SIM without doing it in that phone they have decided by changing it to Google F and not a project to support compatible Android phones and iPhone in Beta Support now now in iPhone they don't allow you to switch between Networks you're just using T-Mobile basically and that's fine what I was doing when I used this was I activated it in my Google phone my Android phone and then put the Sim in the iPhone and it worked you were just on T-Mobile but you couldn't set it up or manage the account or do any of those things from the iPhone because they were a desktop web browser layout or the the project fi app which is only available on the Nexus or pixel what they they've done is they've gone ahead and created the IOS app that allows you to manage all your account and activate your sim and so you can go ahead and do that now uh 5S SE and and newer are supported 5C and iPhone 5 are not and that's that goes back to the 32-bit 64-bit app thing really I have gone ahead and signed up for the project F Sim I did it using the IOS app and we'll be talking about that on Apple insider.com soon excellent their deal is that they they allow you to roam internationally for the same prices as you do at home use your data internationally same prices as at home they are $10 a gigabyte of data up until 6 gig after which it's all free and throttled a little bit but they have family plans in there where if you open up more lines they limit the maximum amount so it's an interesting thing to look at I I need to decide if I'm going to do that or not the problem is that T-Mobile service has been so lousy I've been waiting for them to implement 5G because for 5G they're said to get it all better right yes it's always going to be better with the next G but okay when they redo all of their towers that's the chance to make the coverage work oh that makes sense okay right I was being unnecessarily saky there I'm sorry T-Mobile uh but you may not ever need them you may stick with googi or whatever it's called well I I mean that's that's what they're doing I I'm I'm not on their plan currently Al I have signed up a phone for it I uh I I think that that googley because they're using T-Mobile's Towers will benefit from T-Mobile upgrading like that okay so ring tide everybody wins that's what it is all right um another thing we need to talk about here is that Drive Savers data recovery firm has sold a passcode lockout recovery service for for customers basically the the they're they're claiming that they have 100 su% success rate with iPhones regardless of passcode length and and that you can uh use it to unlock passcode locked iPhones now obviously that won't help you if you have an iCloud locked iPhone but if it's just a passcode locked one then they can get in now hang on I'm not clear the distinction there uh okay passcode is the the numerical digit or password that you have at the beginning of your iPhone to unlock to get to the home screen yes iCloud lock is if you have your device enabled with find my iPhone and you lose it then you can lock the device and it requires your iCloud username and password or email password to get in and then be able to unlock the device and so what happens is there are people who steal devices and if you you don't iCloud lock them through find my iPhone then they basically have a free device right okay um I have a friend whose wife was in in Barcelona and she was on a call and the phone was stolen out of her hand while she was on the call and I advised my friend to lock the phone and he did and he put an emergency message on the screen saying please text me if you want to return the phone well they texted him but they fished him they sent him a text that said hi we've located your phone we need the uh Apple ID to to verify it's yours and he gave them the password which unlocked the phone and now they're free phone okay well points to them for chuta I suppose but ouch okay right that's an expensive text exchange yes and he wasn't even concerned about the cost of the phone he said you know what forget I was going to upgrade her phone anyway he just wanted to make sure that the data was Secure yeah absolutely oops yes yeah well lesson learned so in that event reset all your passwords and turn on two Factor on everything yes that is that is the lesson um and two Factor Via SMS is terrible because it puts your two Factor key right back in the hands of the people that stole the phone yes so that's the comment on that um iPad SMART connector andar Andrew arara our one and only wrote about this and basically what he's saying is that so the SMART connector that was on the original iPad Pros was in one position the SMART connector on the new iPad Pros has moved yes and that this is brain dead agree or disagree uh I heard the rumors that it was going to move and people were saying this was a terrible idea and then it moved and I thought well this is typical Apple every says something but I couldn't see the difference um I don't I no actually I do have a SMART connector on my original iPad but I've I can't remember the last time I tried connecting it so uh what's the difference really well so there were very few accessories there there were a bunch promised originally as the idea was this was going to be awesome but pretty much apple made a few things for it and Logitech made a couple of things for it oh yes I used the Logitech creation uh keyboard case for a while it was like adding a a sailboat to your iPad it's huge yes right and so well but the benefit was that that the keyboard had a battery in it that could also charge the iPad right right which was a neat idea but it didn't really go anywhere Apple didn't make any accessories for it Beyond this and third Pary certainly didn't well by by moving the connector they've just rendered all of the Logitech stuff that was released Obsolete and they've created the very real fear that Apple could move it again rendering whatever else anyone makes now obsolete so basically they've crippled this port okay for everybody but themselves uh but they also aren't doing a whole lot with it or not yet so what's it for I mean basically if if the biggest issue that we heard was third parties weren't really happy with the Pogo pin implementation and Pogo pins are are basically spring-loaded pins so that they push themselves to make contact UM that design Remains the Same same but by moving the port and not addressing those complaints no one's going to use this which is a big waste because it was an interesting idea yes I like the sound of it when it came out I'm surprised I hadn't realized that I hadn't used it um yeah okay that seems unfortunate it is it really is you know and then this is something that Apple does right Apple invents a port and with the exception of lightning or 30 pin it never really takes off and they've done this they did this a number of times they did this with the pro speakers that used a funky Port that uh was only on the G4 Cube years ago and the iMac they did this with ADC Apple display connector they used to use their own port for ethernet years and years and years ago back in the Dark Ages they did this before manyi they moved to mini display port on the laptops they had um a a weird display connector for a while so they invented their own connectors and with the exception of lightning and and uh 30 pin pretty much no one picks up on it and this is another example of them doing something not telling anyone what's it for and crippling it by moving it around and by not addressing the complaints of the people that are have to work with it so really all they're doing is compressing the life cycle of a port creating it uh using it and killing it but just a lot faster than normal so points for efficiency in a weird way I got nothing else I don't know what they could possibly do it's it's just it's bizarre it's really bizarre because you know there are very smart people who are working on this very they they had to pitch this it had to get approved it had to get approved all the way up the management chain right yes and they had to talk about all the potential that they could use this thing for and that totally hasn't worked and yet it continued onto the new one in a new place which suggests they went through all the same discussions again I think yeah yeah right um I I would hope then that there just there a there an episode we're missing there's something we don't know yet um that will make it work but we had Ken kend on here talking about creative selection and how how there was a very evolutionary process for things toiv die at Apple that things had to be challenged and stand on their own how has this stood well again only presumably by something we don't know except this is the second generation of it not uh doing something or at least so far so I don't no h well that's all the time I have this week that's all the time you have this week let's get you out of here where can people find you on the internet I'm on Twitter as uh W Gallagher and you can also EMA me email me as William appleinsider.com I'm V marks on Twitter thank you so much for joining us we will be back next week send William your email send me your email we will address your questions we are thinking about how to make this more interactive we like you guys we will see you back next week\n"