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There's a site called Plug Tech, which promises premium refurbished electronics. But they've gone viral for something that I don't think is necessarily a good thing.

That's because of a statement made by one of their representatives. The phones are fully functional, we did clean and sanitize them. And after that...

Wait, wait, wait, wait, wait, hold on, hold, pause, pause, pause, pause. Did they just say that they clean and sanitize by taking a toothbrush and wiping off the bottom of 40 phones at once?

We're eating good tonight (laughs). We can see they've got iPhones, Androids, Macs, iPads. I mean all the stuff that you would sort of expect.

This unusual method of cleaning and sanitizing electronics has sparked concern among many. The use of a toothbrush to wipe down multiple phones at once raises questions about the effectiveness and safety of this approach.

WEBVTTKind: captionsLanguage: en- There's a site called Plug Tech,which promises premiumrefurbished electronics,but they've gone viral for somethingthat I don't think isnecessarily a good thing.- That the phones are fully functional,we did clean and sanitize them.And after that,- Wait, wait, wait,wait, wait, hold on, hold,pause, pause, pause, pause.Did they just say that they cleanand sanitize by taking a toothbrushand wiping off the bottomof 40 phones at once?We eating good tonight (laughs).We can see they've gotiPhones, Androids, Macs, iPads.I mean all the stuff thatyou would sort of expect."Discover the thrill of surpriseand fantastic valuewith Plug mystery boxes.Your ultimate source forcertified pre-owned techat unbeatable discounts."My dudes, are you puttingMacBooks and iPhonesin mystery boxes?Did you just create Austin Evans bait?So the $100 mystery box contains an iPad,AirPods, iPhone, or Apple Watch,all of which are $99 or more in value.So they're saying that byspending a hundred dollars,you're gonna get between ahundred and $150 worth of value.Dude, there's zero shot here,that they have 1400 reviews,all of which are five star, like bro.So let me see here, so let'sjust pick an iPhone 11, sure.The condition is Eco-friendly.What the (whips) is that?That's not a condition Plug Tech.Eco-friendly, is that mean bad?'Cause I think what you'retrying to say is bad,but you misspelled bad as Eco-friendly.So brand new, which Idon't think they sell that,excellent, is like new.Makes sense.Good, will have one totwo visible scratchesand Eco-friendly."This condition phone willhave visible scratchesand maybe some dents,a case will cover up the imperfections".It's like I'm dead inside,but this shirt covers up my feelings.So with that, my friends,let me press the order buttonand we're gonna take a closer look to see,is Plug Tech the hottestthing since sliced bread,or am I gonna be eating nothing but toastas they've taken all my moneyand I've gotten some mediocreelectronics in return?Only one way to find out.And so my friends, we havea surprisingly small box,full of tech from Plug Tech.I am low key excitedfor this video in a waythat I have not been in a while.Look, since we recordedthe ordering scene,we ordered all this stuff.Not only have they been sendingme lots and lots of emails,but I've been watchingmore of their shortsand I can't quite put my finger on it,but they're almost kind of like, charming?All right, so we have a bunch of boxes.Okay.They're not labeled, they're just,well I think this is gonna be a laptop.But everything else, Ihave absolutely no ideawhich one is which.So we purchased every singlemystery box from Plug Tech.So all of these items couldbe quite literally anything.Plug Tech box number one is an iPad.Okay, well I think that that'sfrom the iPad mystery box.I could figured that one out on my own.Mom, aren't you proud?So on the back it looks pretty decent.And on the front it also looks,well, there's a kind ofdeepish scratch right here,but relatively clean I would say.I'm curious with, especiallywith the mystery boxes,on what kind of condition we're getting.Because my assumption is thatthey only build mystery boxesof stuff that's like alittle bit lower quality.You know, there's just stuffyou're trying to get rid of,but this actually looks quite nice.Can you tell me what the listing saidmy iPad mystery box could have contained?- Yes.So it could have been either a 9.7 inch,- Which I got.- Or a 10.2 inchiPad sixth gen.- Oh, gotcha, okay,so basically you could have got the,older iPad or the newer iPad.Okay.So it has been actually wiped.So we know that that's ready to go.This screen is in good shape.I'm not seeing any dead pixels,but sort of a small scratch,very good condition.So I'm gonna set that up in a minute,but let me just see whatelse we've got in herebecause it's, it comes with headphones?Oh, it does come with headphones.It did say that in the listing, didn't it?- Yes, it's supposed to comewith London Urbanista wireless headphones.- So these are headphones that exist.I'm gonna guess that theseare probably like $10,$20 headphones, but whatever.It's nice that those are included.- I mean they claim $50 value.- Well you know what?That's fine.We also have a actual, is this a,oh it's a Plug, wow, wait, hold on.This is actually a Plug Tech branded USB-C.They clearly must be arelatively large companyto be able to actually like custom designor at least custom like silkscreen chargers and whatnot.So we've got our iPad set up,and if I hop into theAbout page, we do seethat it is a sixth generation iPad.What's not nice is the factthat it's in great condition,but sixth gen means it came out in 2019?- 18.- 2018.So the problem here isthat while this is currentlyfully supported on iPad OS 17,how many more years ofupdates it's gonna getwith two gigs RAM in an AppleA10, eh, remains to be seen.So before we go too in depth on that,let me actually try our London headphonesand we can give the iPad a proper go.London noise canceling, our Urbanistas,which actually I'll saythe case feels nice,it's gonna get scuffed up really fast,but it's kinda like thatsoft touch material.It is USB-C, and we got some,wait, is that the Squarespace logo?That's the Squarespace logo.Oh god, are the headphonesdead outta the box?The headphones are dead outta the box.My dudes.So update it has beenalmost 20 minutes of waitingfor these headphones to chargeand they still do not doanything besides blink at me.I've tried restarting the iPad,I've tried to check on other devices,they just aren't showing up.- If you look on Amazon,you can get the exact onesthat you're holding rightnow for $17 on Amazon.- So lemme get this straight.We spent $200 on this mystery box.We got an iPad, which accordingto Plug Tech is worth 180,but realistically is worth more like 130.We got a pair of $50 headphonesaccording to Plug Tech,which are really worth $17 on amazon.com,and a fast charger, which is worth anotherlike 10 bucks or something.I would still save like 50 bucksby not buying the mystery box.This is not a super promising start,but we have lots of other mystery boxes,which I'm sure will be much, much better.In box number two, we have,a, oh god, no, no, not...(Alex laughing)What is this box?Okay, so lemme try to figure this out.So I've got another pairof the exact same $17 London headphones.I've got a USB-C to Lighting fast charger,which is exactly what came with the iPad,and I've got a Pop Socket.What? Is this the $50 mystery box?Oh god, this is the $50mystery box, isn't it?I am part of the hashtag plugfam.Yes, that's all I got in this box,'cause I'll tell you, I'm looking at 17,27, $30 worth of value, tops,if I actually wanted thisstuff, which I don't.- It doesnot explicitly match upwith any of the mystery boxes that we got.For reference, the $50 mystery box- Yeah.- Includes at leasta Beats, AirPods, ApplePencil, Magic Mouse or head-- Oh.- Wait, it says headphones.Is that?- This is headphones.- That's so- This is a $50 mystery box.Oh god.You know all that stuff I said about,oh, I'm feeling good about Plug Tech?Yeah (censored) that.That's not, oh god.Go to box number three (sniggers).A phone, okay, well hold on,hold on, hold on, hold on.We got a phone.Now what other boxes couldhave given me a phone?Let's see.- Multipleboxes can give you a phone.- Well that's great.I have yet another Pop Socket,they're a really big fanof these Pop Sockets.Let's see, it is a Galaxy S20.That's the worst one that could have comein the Samsung box I think, right?'Cause I think it could have been a Z Flipor an S21 or the S20.Quality wise, it'sactually kind of (censored) up, wow.So at first glance it looks fine,but if you look here in the center,there's a bunch of little like marks.Now at first it lookslike dirt or something,but I don't think it is.I think there's a bunchof little scratches.What looks to me, is that this is a phonethat got like some dirt in the case.I dunno if you've ever done this before,but if you had like alittle dirt in your case,kinda like rubs it in likesome sand or whatever.So I can feel that all thoselittle marks are permanent.That being said, it's fine.And if I can give them any props here,this is the best colorwayof a Samsung phonethat they may have ever done.The S20 and the violetor lilac or whateverand the gold camera, likescreen looks to be very dirty.So clearly not sanitized and cleaned well'cause it is absolutely filthy,but I'm not seeing anyreal scratches on it.So I've just finishedsetting up the deviceand I was actually wrong.This is not a Galaxy S20, it's an S21.Even though they look almost the same,I should remember thatbecause I used to use thatand then I forgot, huh.Anyway, okay, so apologies Plug Tech.This is not the worstphone I could have got.It's the second worst,but hey, that's something.It is a 128 gig phone.The only other thing is it's got a lotof AT&T bloatware on it.And it also has askedme on several occasionsto insert my AT&T SIM card.I unfortunately don't have a SIM card'cause mine's on eSIM,so I can't actually testto see if it's unlocked right now.I would hope that it is.You probably could find a way of doing it.That would be the only concern I've got.Let's actually make sureeverything works fine.- Also,like how they advertise free- That speaker soundsa little weird to me.Like it almost seems likeit's been like a littlelike clapped out.All right, I'm gonna takea 64 megapixel selfie.Is everyone ready?Ah, ah!No, no, no!There we go, that's better,I like that one much more.All right, let's see here.Cameras seem to be fine.How much did I pay forthe Samsung mystery box?We'll start there.- So this is actuallythe most expensive mysterybox they sell, for $300.- This was 300?I forgot that this was $300.- Yeah.- Okay.- This was $300- And I could have got Z Flip out of it,which would've made me feelmuch better, but I didn't.- Yeah, youcould have gotten up toan S22, which would've beenactually quite a good dealfor that.- An S22 is worth morethan 300 bucks, yeah,the fact that you couldbuy this exact same phonewith a warranty from eBay foralmost two thirds the pricethat we paid and we couldhave gotten a worse phone,I mean I like my little PopSocket, don't get me wrong.And I love this colorway, but big yikes.Let me take a break from mystery boxes.Let me go for an itemthat I do know what it is,which is this large box right here.Inside we have, our 12 inch.Okay, it's scratched righton the freaking Apple logo.(Alex laughing)This is our 12 inch MacBook.It's not terrible. So ifyou look at the Apple logo,the first thing Iimmediately see is just this,scratch right across the middle.The rest of it's actuallynot too bad on the outside.On the bottom it does have some scratches,but that's kind of normalfor the bottom of a laptop.Now I will say I am a littlepartial to this 12 inch.This is, to this day, one ofthe thinnest and nicest lookingand feeling laptops ever made.They brought out the 12inch MacBook in 2015,9 years ago, they broughta laptop this thinand have not made something smaller since.But it's a little guy with a couple,I'd say three major flaws.First of which is the keyboard.Let me demonstrate for you thebutterfly keyboard in action.(keyboard clicking)I actually didn't hatethe butterfly keyboard,but it was prone to failure.And there's very little key travel.Flaw number two, thishas a single USB-C port.That's it.There's a single USB-C port and technicallyon the other side youhave a headphone jack.That is all.The biggest flaw with this MacBook,and the one that really keepsit from being useful today,is the processor.These used Intel Core M CPUs.Now Intel had a longhistory of working togetherreally well with Apple, beforeApple Silicon and stuff.And they actually designedthis custom for the MacBook.Now I'm actually curious tosee when I fired it up, I...(MacBook startup tone)There we go, it's coming up.I'm curious to see whatthe spec of this one is.We got ourselves a USB-C to C cable.And a very chunky power brick,which is always, you know what?It's mostly hollow though, whichdoesn't make me feel great.So they gave us a sleeve.Lovely, Plug Tech, cool, 14 inch.(Austin laughs)Wait, wait, wait.Lemme put this in here.This is, okay, first of all,it's like a cheapy kind oflike basic neoprene sleeve.But like you put your12 inch MacBook in here,you zip it up, (laughs)it, yeah, you know what?The MacBook smelled delightful.This smells like theinside of a Nike factory.(MacBook rattling)So let's see what we're working with.So it is currently running Mac OS Monterey.So that's Mac OS 12, so that'stwo generations behind.Oh boy, yeah, okay, so it'sa 2016 model, which is fine.306 cycles.So that is a pretty well used battery,but that should stillhold a decent charge.It's just slow.Like here, I'm gonna load up the channel.I'm gonna show you how slow this can be.We're gonna keep loading YouTube.There we go.Okay, it's coming.Not terrible.- Thisvideo is sponsored by Acronis.- And the speakers are actually not bad.This one's tough.How much did I pay formy gold 2016 MacBook?- Well, we didpay for the highest quality.So this is the best casescenario, excellent condition,for $310.- Okay, excellent condition,ah, I think I can give it to them.Once you lose the capacity for chargewith this particular battery, it is,I'm not gonna say impossible,but real difficult to replace.Let me actually open this up.It's actually a reallycool design on the inside.There you go, all right.So this is what's inside our MacBook.I'm gonna very carefully do this'cause I don't wanna yank out our cables.You see 1, 2, 3, 4, 5, 6 batteries.Not only are these very,very difficult to take outbecause they're glued,but they're also terraced,which is a technology that Apple gave upbecause it was so expensive,basically there's like differentlittle layers to each cell.It is incredibly complicated.But you can see the entiremotherboard is incredibly small.And keep in mind, this is a computerthat originally came out in 2015.So there's a lot of stuffhere that's very exciting.Excellent condition, I agree,and it's a pretty fair price.It's not really much more expensivethan getting another one of these on eBay.So out the items so far, mystery boxis a little hit or miss,actually buying the itemthat you want, thumbs up.Let's take a trip backto the mystery zone,with this very well packaged item,inside we've got, oh mygod, it's a Pop Socket,and a charger, and a case,and I assume an iPhone.Okay, well they arenothing if not consistent.So this is our iPhone 11 Pro.- We got thisin Eco-friendly condition,what they call Eco-friendly.- What most people call Garbotown, this is Eco-friendly.Okay.Doesn't look terrible.Some scratches around the sidebut not, not nothing crazy.It also has a screen protector on it,which I do think they mentionedthat they were gonna pre-applyone of the screen protectors.- That is correct.Pre-installed screen protector.- This is not bad.The probably the worstscuffing is right herewhere the charge port is.But again, that is all very cosmetic.Nothing that wouldactually cause a problem.And we do have a Plug brandedcase, which is lovely.Boy, they just, they reallywant you to live that Plug life.Alright, so let's see whatwe're working with here.So this is an iPhone 11 Pro.It is on iOS 17.So this is still fully supported.It's a 64 gigabyte phone, which is fine.That was the base model.Let's check the battery,'cause the battery would be the thingthat I'm a little concerned about.93%, that's actually pretty good.'Cause the iPhone 11 Pro came out in,2019?No, 2018, 2020?2019. 2019.What's up?Totally fine, totally fine.Let's try the cameras.I am seeing no reasonwhy this is Eco-friendly.Really, it is not a problem at all.All right Ken, we're now recording in 4Kon the iPhone 11 Pro.Where are your glasses, my dude?- Well, in order to try Apple Vision Pro,I got contacts because we were too latein ordering our lenses.- How much was our iPhone11 Pro starter pack?- $380 for theEco-friendly condition.- What would an iPhone11 Pro in like decentor fair condition run for a 64 gig phoneif I was not buying it from Plug Tech?- It's like around $280.- So I'm paying a hundreddollars more for the accessory.Ah, I don't know if I can trust the factthat this was really worthwhat we paid for it though.I think it's a little hard to justify,but at least it wasn'ta mystery box (laughs).Time for another mystery box.I got a bunch more of these things.I'm sure they're gonnabe filled with nothingbut happy, joyous things,like the feeling you get when you hitthe subscribe button onthe Austin Evans channel.Not quite as good as the feeling you getwhen you hit the ring-a-lingof the ding-a-ling.But you know, you can only ring-a-lingthe ding-a-ling so many timesbefore it loses all meaningand no longer fillsthat hole in your heart.Anyway, (clears throat) inside we have,I have my 75th fast charge kit,and another damn Pop Socket.Oh they're Beats with another, okay my dudes.How many of these, these are all the same.I have so many Lightning to USB-C cablesand 20 watt fast chargers.Okay, so I've got two 20 watt chargers,two USB-C to Lightning cables,another Pop Socket, and a pair of Beats.What are even Beats are these?They're the USB-Cs.Are these Power Beats?Yes, these are Power Beats.- Okay, then that makes us,that's the headphones mystery box.Woo.- Yay.I'll tell you, there's no accessoriesand importantly no fresh tips.- Oh.- So I don't knowif these are used tips or not.- Oh gross.- But I don't haveanother option for them.They look clean.(Austin sniffs)Smells clean.Oh my god, are these dead too?Bro, how does everything that they sell meend up deader than thefeelings I had in 1997?I think these Power Beats are outfittedwith some one of the Apple,was it H1 or whatever?W1, like it's one of the like chipsthat should help me pair it.Okay, transparency?They sound decent.And noise cancellation.The noise cancellation is not very strong.How much are these, if Ibuy them new right now?- If you buy them brand new,- Yeah.- It's 200 bucks.(Austin laughs)- No.- Okay, so this is a hundred dollar boxof headphone stuff, right?- That is correct.It was basically Beats headphones.They don't specify what kind.- Yeah, yup.- So maybe it couldhave been different Beats.Who knows?- Yup.- Or AirPods.- Okay, I would definitelyhave prefered AirPods.I'll be honest with you.How much could I buy Beats Fit Pro for?'Cause I'm gonna guess,less than a hundred bucks.- Actually- No, really?- Surprisingly- What?- If you get it refurbished from Best Buy,which is excellent condition, whatever,- Yeah.- It's like 110 bucks, so.- So I actually got an okay deal.- Yeah.- And I also gotanother Pop Socket.- I mean itdepends on like, would you callthat excellent condition or-- I would say it's, Iwish I had the ear tips.But here's the thing, technically yes,if you want thesespecific headphones, sure.But you could spend 30 bucksand get headphones thatare pretty much as good.So I have two boxes here.Now we started lookingthrough the listingsof what we purchased.The problem is is that if we gotthe lowest end itemson both of these boxes,they might be the same.So let's just open them upand see if we can figure out what's what.And if I get one morePop Socket, fast charger,or London headphones,I'm gonna be real grumpy.- Okay, but I need a Pop Socket.- Boy do we have- These are not even real.- And there'sanother one on the S21.- Oh my god.- I bet I'm about to hear,I'll open this box andI'll give you another one.3, 2, 1...- Wait, what?What's that look?Are they, are you, are you okay?(all laughing)- Oh my god.Oh my god.(all laughing)That's not a damn mystery box,it just has chargers (laughs).Are these all the same?Are these all Lightning?Lightning one, Lightningtwo, Lightning three.They're all the exact same (laughs).Is this our a hundred dollar mystery box?It's gotta be, right?- No, no.- I don't- So here's the thing,if this is a $50 boxand the other one was a hundred,then that's even worse 'causethat other box was awful.But like-- Dude you, even GotchaGames give you somethingfor free after you- Something different.Alright, this is our last box.Plug Tech you got oneshot to redeem yourself.Oh my god, I don't even.- I'm honestlykind of speechless.- Well, okay, hold on, wait, wait, wait.We have another Pop Socket,but we have an Apple Watchcharger and two mysterious boxes.Now hold on, we mightactually have something here.(boxes rattling)- Okay.- Okay.One of these has gottabe an Apple Watch, right?Oh, it's an Apple Watch.Well, no, no, no, it'sgood though, it's good.- Yeah.- An Apple Watch.Yeah, we did it.Wait, which one?Apple Watch series five.- Oh, that's not bad.- 44 mil.- The other thing I will mention isthat this watch band is fake.Not that I really should be surprised,but it is thin- Ooh!- Compare it to your,- Yeah, yeah.And also has no text on it.So they bought, yeah, you're a fake band,which to be fair looks almost exact same,but it is, feels a little different.That's a good point.So they have a watch,and I'll say that thewatch is in okay shape,but it's got a fair few scratches.Like especially right here.A lot of like sort of hairline scratches.Oh my god, we finally got AirPods.- Yeah, boy.- Hey, yo, what the- So assembled in Vietnam.So these are gonna be newer.They've got Lightning on them.Oh, they're the older school AirPods.AirPods second gen.It actually the onlybox that says anything.- Oh, oh it is second gen.- Excellent condition,AirPods second gen, andthey're dead as well.How is every item I got from a companywho sells nothing but chargers, dead?Why would you not have somecharge on your own stuff?So I'm gonna charge the AirPods,which is, angry as I am,are in excellent condition.Like these are essentially new looking.(Austin sniffs)It smells new, no concerns there.Apple Watch functions, AirPods are fine.But look, do you even care?I think if you've watchedthis video at this point,you know one thing, thesemystery boxes are terrible.Thank you very much for watching.Make sure to subscribe to the channel,and ring-a-ling that ding-a-ling button.And I'm going to go make a mountain pyreof sacrificial chargersto make me feel betterabout the, oh, I gottaremember the Pop Socketsto make me feel better about the decisionsthat I have made today.(boxes clattering)♪ Into the sea ♪♪ Fly like an eagle to the sea. ♪