Kitchen Nightmares: A Family Affair

The kitchen was abuzz with activity as Keon and his team scrambled to keep up with the demanding pace of dinner service. The restaurant, Kingson Cafe, had been a staple of the community for decades, but it seemed like every day was a fight to maintain its reputation. Chef Ramsey's arrival was met with a mixture of emotions - some excitement, others anxiety.

Keon, the son of the cafe's owner, took charge of the kitchen, his leadership skills on full display as he worked to stabilize the chaotic environment. His commitment to the menu and its customers was evident in every dish that left the kitchen, and Chef Ramsey was impressed with the progress they had made. But despite their efforts, the cafe still struggled with issues of quality control and consistency.

One of the major concerns was the inconsistent portion sizes, which were often insufficient for the customers' expectations. Keon's father, the owner, was aware of this issue but seemed reluctant to make any changes. Chef Ramsey encouraged him to take a step back and let Keon run the kitchen, trusting that he would make the right decisions. This gave Keon the opportunity to showcase his skills and lead the team towards success.

As dinner service progressed, it became clear that there was more to the cafe's struggles than just cooking techniques. The staff seemed overworked and underappreciated, with some employees displaying a lack of enthusiasm for their roles. Chef Ramsey took this as an opportunity to remind everyone of the importance of teamwork and communication in the kitchen.

One particular server, K7, stood out for his dedication to the customers. Despite the chaos in the kitchen, he remained calm and composed, ensuring that every guest received excellent service. His leadership skills were on full display as he worked with Chef Ramsey to ensure that orders were fulfilled promptly and efficiently.

Meanwhile, outside the kitchen, a family drama was unfolding. Keon's mother, Yaa, had encouraged him to step back from the restaurant in order to focus on his education. This decision had caused tension within the family, with some members feeling that Yaa was abandoning her son and others seeing it as an opportunity for Keon to pursue his passions.

As dinner service drew to a close, Chef Ramsey gathered the team to discuss their progress. He praised Keon's leadership skills and encouraged him to continue working towards excellence in the kitchen. But he also made it clear that the family's dynamics still needed to be addressed. The future of Kingson Cafe was uncertain, but one thing was certain - the team had come together to overcome their challenges.

In a surprising twist, Chef Ramsey revealed that he would be returning to Kingson Cafe soon. His presence was met with mixed emotions, with some staff members looking forward to his guidance and others anxious about what this might mean for their roles within the restaurant. But one thing was clear - the family's relationship with Chef Ramsey had the potential to change everything.

As the evening drew to a close, Keon reflected on the day's events. He had taken a risk by stepping up into the kitchen, but it had paid off in unexpected ways. The future of Kingson Cafe looked bright, and he was determined to see his vision through. But as he looked out at the staff, he knew that there were still many challenges ahead. Would they be able to overcome their differences and work together towards a common goal? Only time would tell.

Chef Ramsey's parting words left Keon with a lot to think about. He had been given an ultimatum - to commit fully to his role as leader of the kitchen or step back from the restaurant altogether. This decision would change the course of his life forever, but he was determined to make it work. The future of Kingson Cafe hung in the balance, and only time would tell if Keon had what it took to lead his team to success.

As the staff began to file out of the kitchen, Chef Ramsey remained behind, speaking with Yaa about her decision to step back from the restaurant. Their conversation was emotional, with both parties expressing their concerns and fears for the future. But despite their differences, they shared a common goal - to see Kingson Cafe succeed.

The family's relationship had always been complex, but now it seemed like there was more at stake than ever before. Would Keon be able to navigate this treacherous landscape and emerge victorious? Only time would tell. For now, the future of Kingson Cafe remained uncertain, but one thing was clear - the journey ahead would be filled with challenges and surprises.

"WEBVTTKind: captionsLanguage: entonight on Kitchen Nightmares jef Ramsey is in Pasadena California to help a struggling Jamaican restaurant that is disgusting crap it's an insult of Jamaica proud owner Dr Yuna Morris runs her restaurant with an iron fist I'm coming in because I don't like what's going on micromanaging every detail this cannot be like this are you working on this get it out now on top of that her practices are completely bizarre you're running a hospital kitchen full of bags and she listens to No One not even her son I've been telling you since day one Jamaican food cannot be cooked fresh every day Jeff Ramsey is in for a battle let me finish let me finish my sentence first that might be impossible to win I would walk into your hospital and attempt to tell you your job I am telling you Gordon tries to give the doctor a prescription for success I here to help you you know you don't understand what I'm going to do but you might just be too stubborn to accept it you in denial I'm not in denial tonight on Kitchen Nightmares Pasadena California home to the Kingston Cafe an authentic Jamaican restaurant owned by Dr Yuna Morris who not only is a practicing radiologist but is a three-time Olympian all my life I was able to accomplish the things I really wanted to do and so I started the restaurant because I really enjoy cooking and there were no other Jamaican restaurant around one in the grill Jam steak medium rare you know my son is a manager but we don't necessarily see things eye to eye k please be quiet I'm talking she doesn't really listen to my suggestions and I've gotten to a point where I can't deal with this everything has to be cooked to order that's you can't you can't cook everything to order impossible not here she micromanages she's focusing on small details like tablecloths being an inch off it's not even see one side over there is long and D but the biggest focus should be why don't we have any more customers I still see dust is all of these have to change see you have to set standard if you don't set standard how you expect something to run well these KNE and Fs are unacceptable and I don't like how some of these look you see sorry Dr Morris like everyone gets a bit nervous when she's around even myself dad they need their food now there are four people out there haven't even gotten their second yet lots of cooks come in and out they're there for one day then you never see them again remember the salt is one of the most important thing not everybody can cook Jamaican food we can sell this I don't like how it tastes at all it's kind of hard for someone to expect you to do a job and then they keep stepping in and not allowing you to do it Mom Mom you got to you got to let them work that's not going to when she's in the kitchen it slows things down this cannot be like this the planting is hanging over the edges it creates a conflict when getting plates out and then we have to deal with the customers who are not happy sorry about the weight it's cold the restaurant drowning and we're all going down with it we don't get no customers be lucky if you get five tables in all day oh I know it's bad isn't it if it doesn't change soon it's it's going to die I cannot sleep because I have so much debt and my money from my retirement has almost dried up K convinced me that g Ramsey would help the restaurant something has to be done Chef ramse is my last resort after a phone call early this morning Chef Ramsey decides to make a detour before heading to the restaurant now Isa I'm all right good to see you Dr Morris's son keone has requested a meeting and Chef Ramsey has obliged how's it going um difficult times ready for sure probably doing about 30% of what we were doing with the summer wow what's the number one problem Con in the restaurant what is it I would say my mother's management ready well she's very much a micromanager and likes to roll with the iron fist if I Implement something she would get angry and she would want to implement her version of way of doing things oh dear that's mixed messages and more importantly how confusing for not just the customers but for the team exactly like you have to realize like she came from Jamaica essentially by herself she's a physician in Radiology okay fantastic um she's been to the Olympics Olympics yes that is one disciplined woman right so she's tough yeah absolutely how tough on a scale of 1 to 10 five oh jeez yeah my mom what she says goes and it definitely does have it strain on business it looks like a a residence I would have driven right by it hey Mom that's too small that is too small you can't set let's go let's go that's too small can I take over in here I'm fine I'm fine hello how are you good nice to see you just fun recognize there's a restaurant out there looks like a house on the outside doesn't look like a restaurant very homey uh where are we going going to the main dining room room right it's a strange entrance hello Dr Morris how are you I'm really blessed seeing you I'm sorry I didn't catch your name my name is Yuna but everybody has called me Dr Morris wow okay Doctor good to see you what's that in there that's CH gold excellent who made that the chef under the supervision of me wow and are you always in the kitchen or I I do everything just to make sure everything runs okay right lose the head chef that would be me young man nice to meet you and first name is Daniel the menu was designed by oh you do the menu yes good to meet you all can't wait to taste it thank you and here the lunch menu thank you very much and your Ser will be it with you thank you wow bizarre menu it's like something out of an office fining cabinet hi there how you doing very than you how are you I'm very well thank you I'm Matthew great accent thank you how long have you been here almost 2 years I met Dr un Dr Morris can be a little overbearing sometimes it's just the way she wants everything to be perfect why do we have to call a doctor uh that's just she's Dr Morris but even in a restaurant yes the doctor's office is next door what literally next door literally next door what a headache oh believe me I think she's really taking on too much I personally think she's slowly but surely running your into an early grave we have salad that needs to take out now it's it doesn't matter it needs to be taken out we're taking it right now so I'll go for the Jamaican patties one veg and one beef MH got to got to got to have the hot flashes okay so which is your jerk chicken right that's our sign dish yes looks like you're having some hot flushes you right yeah it's hot in here is it yeah plus it's wearing this get up as well I mean I feel like I'm at funeral sometimes when I come to work wow wow wow wow wow wow famous joke Chicken marid in secret jerk sauce what's the secret behind her uh the owner of the restaurant makes the sauce really the owner pretty much does everything I'm not even sure the cooks even make the sauce seriously the chef doesn't even know the secret behind the sauce no uh La I just spotted mind you $20 that can't be right well it must be a phenomenal oxtail at $20 yeah it's good let's have that as well okay excellent now stop sweating and relax okay let's see what we got guys two J bacon patties uh one beef one vegie jerk chicken and one oxtail okay let's go you guys we need to get the Jamaican patties first please yes Dr Morris everything's soulless it's it's lacking charm and it's like eating inside of a an office block not good tell them let's go they they're going they can't go any faster do we have the jerk sauce Hing out right now dad yes Dr Morris we need the the next plate are you working on this yes Dr Morris okay beef patty y with a little little bit of M jerk sauce there and this is the veggy Patty okay I'll leave you to enjoy those thank you absolutely gross that sauce is Dreadful the pce is raw soggy pile of dough they would kidnap me if I serve that in Jamaica right now how are the patties and sauce is Dreadful I don't like it myself it's like a gloop the sad news about the Pate the past is undercooked it's hideous hideous let me get rid of these for you and this one is the jerk chicken hot flashes is that the same sauce yes take that way please D take this way got it thank you look at my rice it looks like a silicon impant perfectly formed guys do not put any more jerk sauce on his plate he hates it oo nasty not an ounce of seasoning there cold how's our signature dish Bland as cold chicken disgusting over cooked rice and when was that chicken cooked I can tell to be honest with you go and ask doctor this is dry as hell we do thank you when was the chicken made Dr for what you didn't like it no he said Dry you know why J chicken is dry and jamaer it's supposed to be dry he doesn't eat Jamaican food every day I eat it every day so I don't know what he knows of jerk chicken this is our oxtail student limma beans cartilage everywhere what a mess $20 how was the oil sadly nothing's been trimmed so it's full of fat Bland and the temperature I mean everything across the board here was sort of barely lukewarm okay let me get rid of that for you what an embarrassment it sucks man like I I've made points about this like everything they said you've already said before huh yeah I'm just glad that I was right know the right side exactly okay doctor I would like a word with you I'm not afraid of Chef Ramsey I'd like to talk to you and K even if he had horns I wouldn't be afraid of him okay I'm I'm embarrassed I walk in a dying room that felt cold and just flat when the food arrived soulless everything was horrendous barely lukew dry and tasteless it's an insult to Jamaica the patties the actual pastry on the side was raw as for the jerk Source disgusting I'm going to say this um from the get-go I always felt that everything should be fresh cooked order you in the morning could you be quiet he's talking okay let's move on shall we I've got bigger issues honestly hot flashes isn't that a system of menopause you can not necessarily not necessarily depends on how you perceive it forget the strange name that Dreadful Jerk Chicken dry just a minute let me set you straight most Jerk Chicken in Jamaica are dry in Jamaica as a matter of fact I let me finish I feel that the jerk chicken that we do are more moist than the one they do in Jamaica now let me tell you something also let me finish let me finish my sentence first mostly dry I can accept dry and edible I can't I'm ready for an argument cuz I am not going to sit here and kiss your ass for trying to tell me that is a Jamaican jerk chicken tell you're trying to leure me no no no I'm not trying to Le I would walk into your hospital and ATT to tell you your job I am telling you I don't know what kind of herb from Jamaica you've been smoking but that is disgusting crap Jeff Ramsey came to this Jamaican restaurant hoping to find food rich in flavor but instead it was Bland as not surprisingly he had a heated discussion with the owner most Jerk Chicken in Jamaica are dry let me tell you something also let me finish let me finish my sentence first that is disgusting crap still with a bad taste in his mouth Chef Ramsey returns to Kingston Cafe to see how it operates in a dinner service where does the food um serve from the window it's right there that's the window there you kidding me try to work with what we got Jesus Christ exactly stuffed jerk coconut R shrimp as the first orders come into the kitchen okay let's go you guys let's go Kingston Cafe's complimentary salads get sent out to the diners folks your first course comes with every meal it's difficult to he out glass this salad I ordered is it going to be like similar to this it's going to be a little similar it is can I change my order sure what the is that in the martini glass the salad salad Daniel yes who put the salad in a martini glass is there a doctor in the house how many glasses there's Tre in the corner there that they take oh my God you are kidding me Jesus Christ who's doing all this oh my good god um Garden if you continue like that Jesus Christ actually going to appear I hope so cuz I think that's what's needed right now dressing a salad takes seconds tell me what's wrong with that it get soggy and it's nasty turn around and tell the owner it's soggy and it's nasty it doesn't mean that it's really bad because he's never seen something like this before I want you dress in the salad in a bowl okay okay even though he was just planning on observing Chef Ramsey can't control himself and institutes his first change we got fresh salads dressed to order and in a bowl well done excellent but Dr Morris make sure it is warm is still the woman in charge can we give a better piece of chicken I don't like a micromanaging whenever and wherever possible is that warm tastes like hard this is not Jamaican there's no taste can I have another piece of chicken I don't like this you don't like this okay they didn't like this who that two old people right here if they're not Jamaican they're not going to like it Dr Morris doesn't really like to hear a lot of complaints about the food she does what she knows and wants to do what is that there chicken breast Daniel yes when was that cooked that was cooked yesterday Jesus Christ doctor yes I can't believe we're doing this that was cooked last night it looks like it's your ass tongue okay makes me feel validated I guess that the points that I've been making for months are the points that he's making now do you have a dog at home don't feed them that ke just come over here okay now ke is really getting me very upset suppose I punch him out because let me finish right wrong let me finish ke all he did ke please be quiet first of all he want us to cook everything fresh why can't you do that you can't yes you can Jamaican food cannot be cooked fresh every day do you understand that Mom we finish this later what is that there oh my God you are kidding me bags everywhere Christ almighty oh please what's that in the microwave Christ and when was that c 4 days ago when I first worked here I was like oh no really bags come on what's the addiction to bags is it a medical thing like donating blood in bags or everything we got is like in bags where do you want to put it then if you're now going to tell me that Rice stays better in a bag inside the steamer Madam I'm really sorry but you've lost the plot I don't like when you disrespect me so if you can tell me where you think I've disrespected you you told me that I was crazy upstairs I'll tell you why the practices and how you're running a restaurant is packed with stupidity I didn't say that you are demented didn't say anything like that at all you you specifically say like this that's what you say to me you hear let me finish if I say that to you how would you feel I'm not a delicate flowers going to take everything you say personally but let me tell you something the practices are ludicrous can I just show you something ready no answer just just feel that it's frozen it couldn't be well okay okay it should not be frozen well it is frozen no no don't tell me okay another sh no I've got to finish my sentence frozen solid disgusting overcooked chicken you're resisting it that's fine no no I'm trying to say it should not be frozen if they did it yesterday I understand okay but I've just told you it is right now you're running a hospital kitchen full of bags that I'm out of here he may say I'm crazy but certain things he says about you making food I disagree with him I'm not crazy I think the doctor needs a doctor who put the salad in a martini glass after a very revealing dinner service you're running a hospital kitchen full of bags Chef Ramsey knows that Kingston Cafe will never overcome its problems unless Dr Morris realizes she is causing the sickness not the Cure so mission number one this morning is a quick visit to the doctor's office located right next door to the restaurant good morning oh good morning do you mind if I come here in come on in when Chef Ramsey came to my office I was surprised because I did not expect him to come back okay you're so smart but you're unaware of the dramatic change that's needed to reposition this business why are you so stubborn I'm not stubborn the practices you thought were correct last night are backwards you're in denial well um I'm not in denial because I I'm not in denial I'm not here to fight you I'm here to help you okay just help me understand where you are financially what have you put into that rest in the last 3 years probably over $300,000 you know I just been using my credit card I borrowed money to just to maintain the restaurant so how much longer can you continue along these lines probably a month but that doesn't mean I'm going to quit well you may not have a choice does your team does your son does your management understand my okay my son doesn't tell you the honest truth my son is only telling you what he thinks you want to hear I appreciate you tell he doesn't tell you that he's not dependable and doesn't show up really no he doesn't you don't understand well I won't understand unless you tell me you know you don't understand what I'm going to you ask him to do anything he argues if I say a he argues about B do you know how I'm hurt that I have my kids who I have sacrificed my life for and they don't follow through on things that they need to do and I have to be doing everything this is a huge amount of pressure on one pair of shoulders isn't K worried about you in terms of I don't think he does I think the servers worry about me more than my son does and you know what hurts me is because my mom died when I was 10 and I didn't have a mom when I grew up and I just grew up and be determined to be some somebody when I grew up and you are and you did it and you accomplished it former Olympian radiologist doctor come on don't let the negativity in the restaurant destroy your self-esteem no wonder you're agitated no wonder you're deeply concerned the pressure on your shoulders is ridiculous and you've done everything before this restaurant right in your life you've got every right to continue without self-esteem and you're not going to be dragged down by that restaurant this may be the first time in your life doctor that you need help and I'm here to do that for you okay I appreciate that let's not Clash I'm here to help okay okay I appreciate that good I'm sorry I appreciate your honesty don't be sorry come on come here come here come on I really feel that I can trust him now and that really means a lot to me cuz I'm I'm not used to asking for help y's in pain she's desperate and she's got so much riding on her shoulders the big question for me is how committed is her son to helping his mom Cy yeah I'm going to get straight to the point what do you want out of this restaurant and how much are you committed to helping it turn around if you would have met me when the restaurant first opened it would have been a completely different vibe in what way I mean like I was really passionate about this thing I really was I was like look Mom this is a viable business and I pushed so hard for it and I wanted her to see that I was right but she doesn't want to approach the business in a way that'll make it work you seem to be in competition with your mother it's it's the nature of our relationship are you aware of the financial mess that your mother's in she won't tell me this place is days away from closing she has horrendous credit card bills right her retirement is in Jeopardy and let me tell you something the most important lady in my life is my mother right and what she's done for me has been extraordinary hasn't your mom done more than you could ever imagine absolutely and that's coming from a lady that had no Mom so drop the bravado and focus on your family because if this restaurant goes down you're going down with it got it all right thank you he's definitely right and I know that she needs help love my mother to death and I'm not leaving you know her to handle this by herself after important breakthrough conversations with Yuna and keone oh my gosh Chef Ramsey looks to energize the restaurant and improve the quality of the food so tonight's dinner service will feature a barbecue on the patio with keone at the helm that's what we going be wearing later don't dirty it all right and everyone in the neighborhood lifting their windows up wow where's that smell coming from by running a delicious barbecue outside Chef Ramsey wants youa to realize the merits of serving Jamaican food that is not only completely fresh but rich in flavor so the restaurant's running in the restaurant and the barbecue is taking place on the patio any questions no Chef Okay jump in have a little taste wow that looks amazing it smells good out here the chicken is good that means a lot coming from you it is I like the chicken it's different but it was good I would give him a B+ but I'm worried because people come in like the other one also so you don't want to change too much okay you excited yeah very much good let's go cuz Ro went half an hour as the doors open for dinner customers are offered the regular menu in the dining room or the special barbecue menu served on the patio at any time you can just go up and start serving yourself roasted corn with chili lime butter the colors and the smells everything was vibrate and exciting that looks so good it's pretty phenomenal it's a really good idea though while keone oversees the barbecue which is already generating excitement I need shrimp they're defrosting right now head chef Daniel and the kitchen staff are on fortunately stuck in their same old habits what in the is that cups and bags cups and bags I thought the only thing that went in bags were bodies I hate those bags gross so where's the fresh rice for tonight we're using the same rice that we made yesterday hell I'm extremely frustrated I wanted to make fresh beans and rice today it was not the decision Dr Morris wanted to make we got no fresh rice on there okay and apparently doctor's orders are use the old rice in bag I'm sorry hope they get our food out soon in spite of the frequent use of the microwave guys it's been 20 minutes on an order of Rudy shrimp we're just waiting for it the kitchen struggles to get food out to their customers I could have grown a beard by the time they bring my meal in the dining room the the atmosphere was a little like down where the food kept taking so long people just weren't generally happy whereas when I poked my head outside to the patio people were laughing they were having fun it was almost like two different restaurants tonight that is it that was really good really good chicken J great newes look how popular Barbe becoming right and that smell M nice makes you feel like you're back in Jamaica huh from Jamaica to depressing after what seemed like an eternity customers in the dining room are finally receiving their food but it doesn't appear to be worth the wait the fish is really dry I think it may be overcooked overcooked okay I'll let them know right now what's wrong with that they said it's too dry and over just G out Daniel what she just wants to try something else Jesus recommend the barbecue we got a stunning piece of salmon out there cooked perfectly Go Get It Now quickly okay dry and overcooked is that still the is that the Frozen stuff yes that's the Frozen stuff there's rubber here she's absolutely right thoroughly frustrated Chef Ramsey jumps into action and puts together an entree of barbecue salmon let's hope she enjoys can't believe we're serving barbecue food in the dying room there we are Chef Ramsey plated it for you oh my God so there you are thank you you're welcome oh my God that's so good excuse me how is that great is it great the barbecue oh my God next time patio yeah enjoy it yeah thank you you know please the smile yeah it's beautiful fresh barbecue and the vers out here is wonderful it's beautiful I really appreciate it good good good good change is not easy you know but I was really impressed with how many people enjoy the barbecue tonight so I'm willing to allow him to tell me how I can make it better okay tonight was a tale of two restaurants un let's hear from the boss everybody out in the patio were very pleased inside that was different inside everything was bad yeah you're right right we did confirm the barbecue worked clearly tonight we had eat something but we might have to take something away cuz it's been bugging me from the first minute I walked in here hang on a second yeah irritating bloody hell what is it does anybody know could have be what what the is going on oh gosh fed up with the amount of food that is being reheated oh my God you are kidding me Chef Ramsey have to take something away hang on a second yeah is determined to get rid of this damaging practice there's more plastic here than in Beverly Hills say goodbye to your backs looking at all that food first thing that comes to me was dollars Yuna yes I want you to succeed tonight it stops we get rid of the bags we have a simple practice of cooking raw ingredients on the day and serving them trust me if we don't make major changes on relaunching this restaurant we don't stand a hope in hell good night see you in the morning good night thank you Jesus it was kind of hard to take I think it's really going to work out Dr moris but he he wants me to trust him so I'm going to do that with Dr Morris seemingly on board Chef Ramsey and his team spend the next nine overnight hours bringing the Caribbean Spirit into Kingston Cafe good morning good morning morning here this very patio we had a taste of success right y now the idea is to get that success in through there ready yeah y let's go in we go straight through oh my God oh my GOP wow ho little look at that how' you feel this is fantastic Chef Ramsey transformed this entire room into the Caribbean let's start with the carabine blue we removed the artwork from the walls and got that Cabana effect that carabine feel yes oh my God I feel like I'm at the beach you know all I need now is a nice cocktail in my hand and it would be a great day oh my God un if you say oh my God any more times trust me he'll appear it's the first thing you said to me when I arrived good God if you continue like that Jesus Christ actually going to appear oh my God have a look at the tabletops gone is that white linen it's a casual exciting fun inviting dining room we've got some really nice woven steel place mats and beautiful China and look what's on every table yooo J SAU that's brilliant oh I'm so happy I know it oh thank you it's pretty phenomenal I'm completely happy for my mother you know that's the biggest thing along with the new Decor jef Ramsey has replaced the tasteless uninspiring old menu and in its place a tasty Fresh menu that celebrates Caribbean cuisine please take a look at the Kingston Cafe oh my God new dishes that is so beautiful just have a look at the vibrant colors first off yes it's really beautiful more importantly it's fresh a taste of Jamaican platty for everything on there you could wish for in a Jamaican restaurant yeah the patties are phenomenal there a Kingston special barbecue that will be done from outside barbecue chicken Kingfish and a Tamarind marinated skirt steak it's beautiful it looks good right yes so are you going to look good because we're going to have a little fun with these beautiful yes yes look at that and Matt when you swept in Black we won't see it thank you yes yes now hold that pass them along got your names in there this shirt's definitely more casual feel than the white shirt and tie and I really think this has got to go start tasting that fish is perfect yeah it really is this is the best Jamaican food I've ever had this is actually probably the best food full stop I've ever had I love it taste this Chef Ramsey has opened so many avenues for me that I could never ever repay him for his kindness one more little surprise come through when I first arrived driving by I missed the place it wasn't clear enough time to make a statement to Pasadena ready yeah that look at that oh beautiful you can see it from miles away yes that's true okay oh dear it was really exciting seeing a new sign that was so visible and color full thank you really appreciate you so much now there's no way that anybody cannot see the sign let's make this service an amazing service yes okay with Chef Ramsey's Vision complete it's time to relaunch this Pasadena restaurant how are you guys today good welcome to the new and improved Kingston Cafe as you can see we' got the new menus down I'll go with the chick chicken the barbecue we're going to do a taste of Jamaica all right here we go all right you guys we got a tasted Jamaican platter barbecued uh jerk chicken barbecued Tamar skirt steak may I have some chips please only minutes into dinner service M appetizer platter appetizers are leaving the kitchen at a steady Pace tuna aiche and lobster Fitters are going to come it's really good and more importantly customers are thrilled with what they are receiving that is so good isn't it but the real pressure is about to hit getting backed up on ticket Jesus Roy and head chef Daniel is already a little flustered come on guys K13 K13 they already got their food K13 already got their food oh no K13 has already had their food why are we sending food twice who's organizing is it is me I need one person to start taking control I beg you yes what table's going next please that is where P4 so P4 good so let's let's all sing off the same page and we send P4 together yes I was mixing up some orders sending things to the wrong tables and that's that's unexcusable let's do the red snapper I've got that here red snapper okay oh no it's black as hell why it overcooked sorry look at me just tell me why so I can help you let me I so want you to succeed so do I Chef not serving food like that you don't it's relaunch night at the Kingston Cafe and after a promise prising start oh no head chef Daniel has lost his composure Jesus Christ and his standards he black hell things just weren't going the way we thought they would it overcooked and you gave it to the girl to sent all let me redo it that table over there they were seated after us and they've already eaten the food wasn't coming out in time and it made us look bad it was going downhill fast guys I'm sorry about this guys is coming out okay K what about the people been here for an hour mom what can we do just 2 seconds look 2 seconds come here I need someone getting a grip of this now and waking them up because we're going to make ourselves look stupid yeah Dan's got to step up to the plate and you need to get them together a little bit Yeah R them round yeah all right yeah we're sinking and we're falling behind all right Dan please just make sure that anything that you're doing you're doing two up or three up because we're falling fine is your man you're the off the same he yes chef this is what I need you guys start doing get bowls of chips and we're going to start giving them to the table so they can munch on them while they're waiting on the food okay thank you thank you thank you everybody gets chips there's a little chips to hold you over this is really good hey guys there's also a dessert that's floating around okay so make somebody else do it Mom give me the ticket I take in the back and get it done no Mom no do you not knowing what's going on Mom I definitely want my mom to understand I can make this thing work walk around talk to the guests you're more important that way I can't talk to them no you can't Mom I don't want to argue with you you like to argue too much this isn't an argument okay what number is this K7 Mom Mom Mom stand away from this area you can't help Mom not right now I need two seconds with you please the shrimp came back right now got to let him do it got to let ke do it he's trying you know he's showing that level of commitment let him do it smoo the dying room okay 30 seconds bobbing around each little table okay let him do it let him find his voice just want to finish this order right here guys it's going too slow Dad yeah I understand that you can put more shrimp in there than that right no I can't I see dude you can at least fit one more in there this is almost an hour on this ticket there you go Keon's leadership has helped stabilize the kitchen can you work on four beef patties and two jerk Wings allowing customers to finally get a taste of the New Kingston Cafe oh oh that looks so big my go beautiful I need uh another coconut rum shrimp finally I would definitely like a back just for was going we just need to finish this how is everybody doing we love it we're enjoying just that on there good I really appreciate that I guarantee to you it be going to be so much faster and better okay the fact that I have opened up and is committed to keep his menu that's a big thing for me well let me tell you I grew up on patties in Jamaica in Kingston that squash party was absolutely amazing it took me back to my childhood thing really yes thank you guys you great all right guys dinner service is over yeah that was great okay what a night yeah but we had a buzz out there on the patio and a buzz in the dining room right the customers clearly love the food that's good clearly we did have a problems but there was one person that did step up and helped in a big way to turn things around K thank you yes thank you good job tonight ke really stepped up to the plate I'm so proud of them he did a fantastic job to all of you cook your hearts out and serve with a smile good luck thank you you Chef thank you go oh can I just a little word with you through there yes thank you it's been a gigantic step forward and we are only going to get better now k he proved he's capable oh I know he is very intelligent young man I know but you have a tough decision in front if you're going to make him part of the business then commit to doing that okay either you make him feel like a partner in the business or you let him go you cut the Apron Strings one or the other okay okay your decision okay now there's one more thing do you fancy a race oh you want to run yeah okay come now I'm joking I'm up got hold out God bless you initially I didn't like Chef Ramsey I'm telling you try to let let me finish but now I realize that he has a wonderful heart he's going to be so proud of us when he comes back what a week my goodness me I only hope that this Olympian Dr mother can now add successful restur to a resume why because she deserves it big time let me finish let me finish shortly after Chef Ramsey's departure yauna decided to encourage keone to concentrate on his education and step back from the restaurant you know always love you don't care you and I fight and I you know of course yaa however is more dedicated than ever she is committed to cooking fresh collaborating with her staff and maintaining the standards Chef Ramsey put in place please enjoy it as long as I follow what coach Ramsey explained to me what we need to do it has to look good and it has to taste good the future of Kingson Cafe looks great next time on Kitchen Nightmares a sibling rivalry threatens a legacy that spans four decades every day is a fight Jeff Ramsey must break through the jealousy she shouldn't even be here the anger they can't work together and the resistance you don't give a so we can fix this French restaurant I've been given up before it tears this family apart I can't keep going you better get a grip things don't need to change that's next time on an emotional Kitchen Nightmarestonight on Kitchen Nightmares jef Ramsey is in Pasadena California to help a struggling Jamaican restaurant that is disgusting crap it's an insult of Jamaica proud owner Dr Yuna Morris runs her restaurant with an iron fist I'm coming in because I don't like what's going on micromanaging every detail this cannot be like this are you working on this get it out now on top of that her practices are completely bizarre you're running a hospital kitchen full of bags and she listens to No One not even her son I've been telling you since day one Jamaican food cannot be cooked fresh every day Jeff Ramsey is in for a battle let me finish let me finish my sentence first that might be impossible to win I would walk into your hospital and attempt to tell you your job I am telling you Gordon tries to give the doctor a prescription for success I here to help you you know you don't understand what I'm going to do but you might just be too stubborn to accept it you in denial I'm not in denial tonight on Kitchen Nightmares Pasadena California home to the Kingston Cafe an authentic Jamaican restaurant owned by Dr Yuna Morris who not only is a practicing radiologist but is a three-time Olympian all my life I was able to accomplish the things I really wanted to do and so I started the restaurant because I really enjoy cooking and there were no other Jamaican restaurant around one in the grill Jam steak medium rare you know my son is a manager but we don't necessarily see things eye to eye k please be quiet I'm talking she doesn't really listen to my suggestions and I've gotten to a point where I can't deal with this everything has to be cooked to order that's you can't you can't cook everything to order impossible not here she micromanages she's focusing on small details like tablecloths being an inch off it's not even see one side over there is long and D but the biggest focus should be why don't we have any more customers I still see dust is all of these have to change see you have to set standard if you don't set standard how you expect something to run well these KNE and Fs are unacceptable and I don't like how some of these look you see sorry Dr Morris like everyone gets a bit nervous when she's around even myself dad they need their food now there are four people out there haven't even gotten their second yet lots of cooks come in and out they're there for one day then you never see them again remember the salt is one of the most important thing not everybody can cook Jamaican food we can sell this I don't like how it tastes at all it's kind of hard for someone to expect you to do a job and then they keep stepping in and not allowing you to do it Mom Mom you got to you got to let them work that's not going to when she's in the kitchen it slows things down this cannot be like this the planting is hanging over the edges it creates a conflict when getting plates out and then we have to deal with the customers who are not happy sorry about the weight it's cold the restaurant drowning and we're all going down with it we don't get no customers be lucky if you get five tables in all day oh I know it's bad isn't it if it doesn't change soon it's it's going to die I cannot sleep because I have so much debt and my money from my retirement has almost dried up K convinced me that g Ramsey would help the restaurant something has to be done Chef ramse is my last resort after a phone call early this morning Chef Ramsey decides to make a detour before heading to the restaurant now Isa I'm all right good to see you Dr Morris's son keone has requested a meeting and Chef Ramsey has obliged how's it going um difficult times ready for sure probably doing about 30% of what we were doing with the summer wow what's the number one problem Con in the restaurant what is it I would say my mother's management ready well she's very much a micromanager and likes to roll with the iron fist if I Implement something she would get angry and she would want to implement her version of way of doing things oh dear that's mixed messages and more importantly how confusing for not just the customers but for the team exactly like you have to realize like she came from Jamaica essentially by herself she's a physician in Radiology okay fantastic um she's been to the Olympics Olympics yes that is one disciplined woman right so she's tough yeah absolutely how tough on a scale of 1 to 10 five oh jeez yeah my mom what she says goes and it definitely does have it strain on business it looks like a a residence I would have driven right by it hey Mom that's too small that is too small you can't set let's go let's go that's too small can I take over in here I'm fine I'm fine hello how are you good nice to see you just fun recognize there's a restaurant out there looks like a house on the outside doesn't look like a restaurant very homey uh where are we going going to the main dining room room right it's a strange entrance hello Dr Morris how are you I'm really blessed seeing you I'm sorry I didn't catch your name my name is Yuna but everybody has called me Dr Morris wow okay Doctor good to see you what's that in there that's CH gold excellent who made that the chef under the supervision of me wow and are you always in the kitchen or I I do everything just to make sure everything runs okay right lose the head chef that would be me young man nice to meet you and first name is Daniel the menu was designed by oh you do the menu yes good to meet you all can't wait to taste it thank you and here the lunch menu thank you very much and your Ser will be it with you thank you wow bizarre menu it's like something out of an office fining cabinet hi there how you doing very than you how are you I'm very well thank you I'm Matthew great accent thank you how long have you been here almost 2 years I met Dr un Dr Morris can be a little overbearing sometimes it's just the way she wants everything to be perfect why do we have to call a doctor uh that's just she's Dr Morris but even in a restaurant yes the doctor's office is next door what literally next door literally next door what a headache oh believe me I think she's really taking on too much I personally think she's slowly but surely running your into an early grave we have salad that needs to take out now it's it doesn't matter it needs to be taken out we're taking it right now so I'll go for the Jamaican patties one veg and one beef MH got to got to got to have the hot flashes okay so which is your jerk chicken right that's our sign dish yes looks like you're having some hot flushes you right yeah it's hot in here is it yeah plus it's wearing this get up as well I mean I feel like I'm at funeral sometimes when I come to work wow wow wow wow wow wow famous joke Chicken marid in secret jerk sauce what's the secret behind her uh the owner of the restaurant makes the sauce really the owner pretty much does everything I'm not even sure the cooks even make the sauce seriously the chef doesn't even know the secret behind the sauce no uh La I just spotted mind you $20 that can't be right well it must be a phenomenal oxtail at $20 yeah it's good let's have that as well okay excellent now stop sweating and relax okay let's see what we got guys two J bacon patties uh one beef one vegie jerk chicken and one oxtail okay let's go you guys we need to get the Jamaican patties first please yes Dr Morris everything's soulless it's it's lacking charm and it's like eating inside of a an office block not good tell them let's go they they're going they can't go any faster do we have the jerk sauce Hing out right now dad yes Dr Morris we need the the next plate are you working on this yes Dr Morris okay beef patty y with a little little bit of M jerk sauce there and this is the veggy Patty okay I'll leave you to enjoy those thank you absolutely gross that sauce is Dreadful the pce is raw soggy pile of dough they would kidnap me if I serve that in Jamaica right now how are the patties and sauce is Dreadful I don't like it myself it's like a gloop the sad news about the Pate the past is undercooked it's hideous hideous let me get rid of these for you and this one is the jerk chicken hot flashes is that the same sauce yes take that way please D take this way got it thank you look at my rice it looks like a silicon impant perfectly formed guys do not put any more jerk sauce on his plate he hates it oo nasty not an ounce of seasoning there cold how's our signature dish Bland as cold chicken disgusting over cooked rice and when was that chicken cooked I can tell to be honest with you go and ask doctor this is dry as hell we do thank you when was the chicken made Dr for what you didn't like it no he said Dry you know why J chicken is dry and jamaer it's supposed to be dry he doesn't eat Jamaican food every day I eat it every day so I don't know what he knows of jerk chicken this is our oxtail student limma beans cartilage everywhere what a mess $20 how was the oil sadly nothing's been trimmed so it's full of fat Bland and the temperature I mean everything across the board here was sort of barely lukewarm okay let me get rid of that for you what an embarrassment it sucks man like I I've made points about this like everything they said you've already said before huh yeah I'm just glad that I was right know the right side exactly okay doctor I would like a word with you I'm not afraid of Chef Ramsey I'd like to talk to you and K even if he had horns I wouldn't be afraid of him okay I'm I'm embarrassed I walk in a dying room that felt cold and just flat when the food arrived soulless everything was horrendous barely lukew dry and tasteless it's an insult to Jamaica the patties the actual pastry on the side was raw as for the jerk Source disgusting I'm going to say this um from the get-go I always felt that everything should be fresh cooked order you in the morning could you be quiet he's talking okay let's move on shall we I've got bigger issues honestly hot flashes isn't that a system of menopause you can not necessarily not necessarily depends on how you perceive it forget the strange name that Dreadful Jerk Chicken dry just a minute let me set you straight most Jerk Chicken in Jamaica are dry in Jamaica as a matter of fact I let me finish I feel that the jerk chicken that we do are more moist than the one they do in Jamaica now let me tell you something also let me finish let me finish my sentence first mostly dry I can accept dry and edible I can't I'm ready for an argument cuz I am not going to sit here and kiss your ass for trying to tell me that is a Jamaican jerk chicken tell you're trying to leure me no no no I'm not trying to Le I would walk into your hospital and ATT to tell you your job I am telling you I don't know what kind of herb from Jamaica you've been smoking but that is disgusting crap Jeff Ramsey came to this Jamaican restaurant hoping to find food rich in flavor but instead it was Bland as not surprisingly he had a heated discussion with the owner most Jerk Chicken in Jamaica are dry let me tell you something also let me finish let me finish my sentence first that is disgusting crap still with a bad taste in his mouth Chef Ramsey returns to Kingston Cafe to see how it operates in a dinner service where does the food um serve from the window it's right there that's the window there you kidding me try to work with what we got Jesus Christ exactly stuffed jerk coconut R shrimp as the first orders come into the kitchen okay let's go you guys let's go Kingston Cafe's complimentary salads get sent out to the diners folks your first course comes with every meal it's difficult to he out glass this salad I ordered is it going to be like similar to this it's going to be a little similar it is can I change my order sure what the is that in the martini glass the salad salad Daniel yes who put the salad in a martini glass is there a doctor in the house how many glasses there's Tre in the corner there that they take oh my God you are kidding me Jesus Christ who's doing all this oh my good god um Garden if you continue like that Jesus Christ actually going to appear I hope so cuz I think that's what's needed right now dressing a salad takes seconds tell me what's wrong with that it get soggy and it's nasty turn around and tell the owner it's soggy and it's nasty it doesn't mean that it's really bad because he's never seen something like this before I want you dress in the salad in a bowl okay okay even though he was just planning on observing Chef Ramsey can't control himself and institutes his first change we got fresh salads dressed to order and in a bowl well done excellent but Dr Morris make sure it is warm is still the woman in charge can we give a better piece of chicken I don't like a micromanaging whenever and wherever possible is that warm tastes like hard this is not Jamaican there's no taste can I have another piece of chicken I don't like this you don't like this okay they didn't like this who that two old people right here if they're not Jamaican they're not going to like it Dr Morris doesn't really like to hear a lot of complaints about the food she does what she knows and wants to do what is that there chicken breast Daniel yes when was that cooked that was cooked yesterday Jesus Christ doctor yes I can't believe we're doing this that was cooked last night it looks like it's your ass tongue okay makes me feel validated I guess that the points that I've been making for months are the points that he's making now do you have a dog at home don't feed them that ke just come over here okay now ke is really getting me very upset suppose I punch him out because let me finish right wrong let me finish ke all he did ke please be quiet first of all he want us to cook everything fresh why can't you do that you can't yes you can Jamaican food cannot be cooked fresh every day do you understand that Mom we finish this later what is that there oh my God you are kidding me bags everywhere Christ almighty oh please what's that in the microwave Christ and when was that c 4 days ago when I first worked here I was like oh no really bags come on what's the addiction to bags is it a medical thing like donating blood in bags or everything we got is like in bags where do you want to put it then if you're now going to tell me that Rice stays better in a bag inside the steamer Madam I'm really sorry but you've lost the plot I don't like when you disrespect me so if you can tell me where you think I've disrespected you you told me that I was crazy upstairs I'll tell you why the practices and how you're running a restaurant is packed with stupidity I didn't say that you are demented didn't say anything like that at all you you specifically say like this that's what you say to me you hear let me finish if I say that to you how would you feel I'm not a delicate flowers going to take everything you say personally but let me tell you something the practices are ludicrous can I just show you something ready no answer just just feel that it's frozen it couldn't be well okay okay it should not be frozen well it is frozen no no don't tell me okay another sh no I've got to finish my sentence frozen solid disgusting overcooked chicken you're resisting it that's fine no no I'm trying to say it should not be frozen if they did it yesterday I understand okay but I've just told you it is right now you're running a hospital kitchen full of bags that I'm out of here he may say I'm crazy but certain things he says about you making food I disagree with him I'm not crazy I think the doctor needs a doctor who put the salad in a martini glass after a very revealing dinner service you're running a hospital kitchen full of bags Chef Ramsey knows that Kingston Cafe will never overcome its problems unless Dr Morris realizes she is causing the sickness not the Cure so mission number one this morning is a quick visit to the doctor's office located right next door to the restaurant good morning oh good morning do you mind if I come here in come on in when Chef Ramsey came to my office I was surprised because I did not expect him to come back okay you're so smart but you're unaware of the dramatic change that's needed to reposition this business why are you so stubborn I'm not stubborn the practices you thought were correct last night are backwards you're in denial well um I'm not in denial because I I'm not in denial I'm not here to fight you I'm here to help you okay just help me understand where you are financially what have you put into that rest in the last 3 years probably over $300,000 you know I just been using my credit card I borrowed money to just to maintain the restaurant so how much longer can you continue along these lines probably a month but that doesn't mean I'm going to quit well you may not have a choice does your team does your son does your management understand my okay my son doesn't tell you the honest truth my son is only telling you what he thinks you want to hear I appreciate you tell he doesn't tell you that he's not dependable and doesn't show up really no he doesn't you don't understand well I won't understand unless you tell me you know you don't understand what I'm going to you ask him to do anything he argues if I say a he argues about B do you know how I'm hurt that I have my kids who I have sacrificed my life for and they don't follow through on things that they need to do and I have to be doing everything this is a huge amount of pressure on one pair of shoulders isn't K worried about you in terms of I don't think he does I think the servers worry about me more than my son does and you know what hurts me is because my mom died when I was 10 and I didn't have a mom when I grew up and I just grew up and be determined to be some somebody when I grew up and you are and you did it and you accomplished it former Olympian radiologist doctor come on don't let the negativity in the restaurant destroy your self-esteem no wonder you're agitated no wonder you're deeply concerned the pressure on your shoulders is ridiculous and you've done everything before this restaurant right in your life you've got every right to continue without self-esteem and you're not going to be dragged down by that restaurant this may be the first time in your life doctor that you need help and I'm here to do that for you okay I appreciate that let's not Clash I'm here to help okay okay I appreciate that good I'm sorry I appreciate your honesty don't be sorry come on come here come here come on I really feel that I can trust him now and that really means a lot to me cuz I'm I'm not used to asking for help y's in pain she's desperate and she's got so much riding on her shoulders the big question for me is how committed is her son to helping his mom Cy yeah I'm going to get straight to the point what do you want out of this restaurant and how much are you committed to helping it turn around if you would have met me when the restaurant first opened it would have been a completely different vibe in what way I mean like I was really passionate about this thing I really was I was like look Mom this is a viable business and I pushed so hard for it and I wanted her to see that I was right but she doesn't want to approach the business in a way that'll make it work you seem to be in competition with your mother it's it's the nature of our relationship are you aware of the financial mess that your mother's in she won't tell me this place is days away from closing she has horrendous credit card bills right her retirement is in Jeopardy and let me tell you something the most important lady in my life is my mother right and what she's done for me has been extraordinary hasn't your mom done more than you could ever imagine absolutely and that's coming from a lady that had no Mom so drop the bravado and focus on your family because if this restaurant goes down you're going down with it got it all right thank you he's definitely right and I know that she needs help love my mother to death and I'm not leaving you know her to handle this by herself after important breakthrough conversations with Yuna and keone oh my gosh Chef Ramsey looks to energize the restaurant and improve the quality of the food so tonight's dinner service will feature a barbecue on the patio with keone at the helm that's what we going be wearing later don't dirty it all right and everyone in the neighborhood lifting their windows up wow where's that smell coming from by running a delicious barbecue outside Chef Ramsey wants youa to realize the merits of serving Jamaican food that is not only completely fresh but rich in flavor so the restaurant's running in the restaurant and the barbecue is taking place on the patio any questions no Chef Okay jump in have a little taste wow that looks amazing it smells good out here the chicken is good that means a lot coming from you it is I like the chicken it's different but it was good I would give him a B+ but I'm worried because people come in like the other one also so you don't want to change too much okay you excited yeah very much good let's go cuz Ro went half an hour as the doors open for dinner customers are offered the regular menu in the dining room or the special barbecue menu served on the patio at any time you can just go up and start serving yourself roasted corn with chili lime butter the colors and the smells everything was vibrate and exciting that looks so good it's pretty phenomenal it's a really good idea though while keone oversees the barbecue which is already generating excitement I need shrimp they're defrosting right now head chef Daniel and the kitchen staff are on fortunately stuck in their same old habits what in the is that cups and bags cups and bags I thought the only thing that went in bags were bodies I hate those bags gross so where's the fresh rice for tonight we're using the same rice that we made yesterday hell I'm extremely frustrated I wanted to make fresh beans and rice today it was not the decision Dr Morris wanted to make we got no fresh rice on there okay and apparently doctor's orders are use the old rice in bag I'm sorry hope they get our food out soon in spite of the frequent use of the microwave guys it's been 20 minutes on an order of Rudy shrimp we're just waiting for it the kitchen struggles to get food out to their customers I could have grown a beard by the time they bring my meal in the dining room the the atmosphere was a little like down where the food kept taking so long people just weren't generally happy whereas when I poked my head outside to the patio people were laughing they were having fun it was almost like two different restaurants tonight that is it that was really good really good chicken J great newes look how popular Barbe becoming right and that smell M nice makes you feel like you're back in Jamaica huh from Jamaica to depressing after what seemed like an eternity customers in the dining room are finally receiving their food but it doesn't appear to be worth the wait the fish is really dry I think it may be overcooked overcooked okay I'll let them know right now what's wrong with that they said it's too dry and over just G out Daniel what she just wants to try something else Jesus recommend the barbecue we got a stunning piece of salmon out there cooked perfectly Go Get It Now quickly okay dry and overcooked is that still the is that the Frozen stuff yes that's the Frozen stuff there's rubber here she's absolutely right thoroughly frustrated Chef Ramsey jumps into action and puts together an entree of barbecue salmon let's hope she enjoys can't believe we're serving barbecue food in the dying room there we are Chef Ramsey plated it for you oh my God so there you are thank you you're welcome oh my God that's so good excuse me how is that great is it great the barbecue oh my God next time patio yeah enjoy it yeah thank you you know please the smile yeah it's beautiful fresh barbecue and the vers out here is wonderful it's beautiful I really appreciate it good good good good change is not easy you know but I was really impressed with how many people enjoy the barbecue tonight so I'm willing to allow him to tell me how I can make it better okay tonight was a tale of two restaurants un let's hear from the boss everybody out in the patio were very pleased inside that was different inside everything was bad yeah you're right right we did confirm the barbecue worked clearly tonight we had eat something but we might have to take something away cuz it's been bugging me from the first minute I walked in here hang on a second yeah irritating bloody hell what is it does anybody know could have be what what the is going on oh gosh fed up with the amount of food that is being reheated oh my God you are kidding me Chef Ramsey have to take something away hang on a second yeah is determined to get rid of this damaging practice there's more plastic here than in Beverly Hills say goodbye to your backs looking at all that food first thing that comes to me was dollars Yuna yes I want you to succeed tonight it stops we get rid of the bags we have a simple practice of cooking raw ingredients on the day and serving them trust me if we don't make major changes on relaunching this restaurant we don't stand a hope in hell good night see you in the morning good night thank you Jesus it was kind of hard to take I think it's really going to work out Dr moris but he he wants me to trust him so I'm going to do that with Dr Morris seemingly on board Chef Ramsey and his team spend the next nine overnight hours bringing the Caribbean Spirit into Kingston Cafe good morning good morning morning here this very patio we had a taste of success right y now the idea is to get that success in through there ready yeah y let's go in we go straight through oh my God oh my GOP wow ho little look at that how' you feel this is fantastic Chef Ramsey transformed this entire room into the Caribbean let's start with the carabine blue we removed the artwork from the walls and got that Cabana effect that carabine feel yes oh my God I feel like I'm at the beach you know all I need now is a nice cocktail in my hand and it would be a great day oh my God un if you say oh my God any more times trust me he'll appear it's the first thing you said to me when I arrived good God if you continue like that Jesus Christ actually going to appear oh my God have a look at the tabletops gone is that white linen it's a casual exciting fun inviting dining room we've got some really nice woven steel place mats and beautiful China and look what's on every table yooo J SAU that's brilliant oh I'm so happy I know it oh thank you it's pretty phenomenal I'm completely happy for my mother you know that's the biggest thing along with the new Decor jef Ramsey has replaced the tasteless uninspiring old menu and in its place a tasty Fresh menu that celebrates Caribbean cuisine please take a look at the Kingston Cafe oh my God new dishes that is so beautiful just have a look at the vibrant colors first off yes it's really beautiful more importantly it's fresh a taste of Jamaican platty for everything on there you could wish for in a Jamaican restaurant yeah the patties are phenomenal there a Kingston special barbecue that will be done from outside barbecue chicken Kingfish and a Tamarind marinated skirt steak it's beautiful it looks good right yes so are you going to look good because we're going to have a little fun with these beautiful yes yes look at that and Matt when you swept in Black we won't see it thank you yes yes now hold that pass them along got your names in there this shirt's definitely more casual feel than the white shirt and tie and I really think this has got to go start tasting that fish is perfect yeah it really is this is the best Jamaican food I've ever had this is actually probably the best food full stop I've ever had I love it taste this Chef Ramsey has opened so many avenues for me that I could never ever repay him for his kindness one more little surprise come through when I first arrived driving by I missed the place it wasn't clear enough time to make a statement to Pasadena ready yeah that look at that oh beautiful you can see it from miles away yes that's true okay oh dear it was really exciting seeing a new sign that was so visible and color full thank you really appreciate you so much now there's no way that anybody cannot see the sign let's make this service an amazing service yes okay with Chef Ramsey's Vision complete it's time to relaunch this Pasadena restaurant how are you guys today good welcome to the new and improved Kingston Cafe as you can see we' got the new menus down I'll go with the chick chicken the barbecue we're going to do a taste of Jamaica all right here we go all right you guys we got a tasted Jamaican platter barbecued uh jerk chicken barbecued Tamar skirt steak may I have some chips please only minutes into dinner service M appetizer platter appetizers are leaving the kitchen at a steady Pace tuna aiche and lobster Fitters are going to come it's really good and more importantly customers are thrilled with what they are receiving that is so good isn't it but the real pressure is about to hit getting backed up on ticket Jesus Roy and head chef Daniel is already a little flustered come on guys K13 K13 they already got their food K13 already got their food oh no K13 has already had their food why are we sending food twice who's organizing is it is me I need one person to start taking control I beg you yes what table's going next please that is where P4 so P4 good so let's let's all sing off the same page and we send P4 together yes I was mixing up some orders sending things to the wrong tables and that's that's unexcusable let's do the red snapper I've got that here red snapper okay oh no it's black as hell why it overcooked sorry look at me just tell me why so I can help you let me I so want you to succeed so do I Chef not serving food like that you don't it's relaunch night at the Kingston Cafe and after a promise prising start oh no head chef Daniel has lost his composure Jesus Christ and his standards he black hell things just weren't going the way we thought they would it overcooked and you gave it to the girl to sent all let me redo it that table over there they were seated after us and they've already eaten the food wasn't coming out in time and it made us look bad it was going downhill fast guys I'm sorry about this guys is coming out okay K what about the people been here for an hour mom what can we do just 2 seconds look 2 seconds come here I need someone getting a grip of this now and waking them up because we're going to make ourselves look stupid yeah Dan's got to step up to the plate and you need to get them together a little bit Yeah R them round yeah all right yeah we're sinking and we're falling behind all right Dan please just make sure that anything that you're doing you're doing two up or three up because we're falling fine is your man you're the off the same he yes chef this is what I need you guys start doing get bowls of chips and we're going to start giving them to the table so they can munch on them while they're waiting on the food okay thank you thank you thank you everybody gets chips there's a little chips to hold you over this is really good hey guys there's also a dessert that's floating around okay so make somebody else do it Mom give me the ticket I take in the back and get it done no Mom no do you not knowing what's going on Mom I definitely want my mom to understand I can make this thing work walk around talk to the guests you're more important that way I can't talk to them no you can't Mom I don't want to argue with you you like to argue too much this isn't an argument okay what number is this K7 Mom Mom Mom stand away from this area you can't help Mom not right now I need two seconds with you please the shrimp came back right now got to let him do it got to let ke do it he's trying you know he's showing that level of commitment let him do it smoo the dying room okay 30 seconds bobbing around each little table okay let him do it let him find his voice just want to finish this order right here guys it's going too slow Dad yeah I understand that you can put more shrimp in there than that right no I can't I see dude you can at least fit one more in there this is almost an hour on this ticket there you go Keon's leadership has helped stabilize the kitchen can you work on four beef patties and two jerk Wings allowing customers to finally get a taste of the New Kingston Cafe oh oh that looks so big my go beautiful I need uh another coconut rum shrimp finally I would definitely like a back just for was going we just need to finish this how is everybody doing we love it we're enjoying just that on there good I really appreciate that I guarantee to you it be going to be so much faster and better okay the fact that I have opened up and is committed to keep his menu that's a big thing for me well let me tell you I grew up on patties in Jamaica in Kingston that squash party was absolutely amazing it took me back to my childhood thing really yes thank you guys you great all right guys dinner service is over yeah that was great okay what a night yeah but we had a buzz out there on the patio and a buzz in the dining room right the customers clearly love the food that's good clearly we did have a problems but there was one person that did step up and helped in a big way to turn things around K thank you yes thank you good job tonight ke really stepped up to the plate I'm so proud of them he did a fantastic job to all of you cook your hearts out and serve with a smile good luck thank you you Chef thank you go oh can I just a little word with you through there yes thank you it's been a gigantic step forward and we are only going to get better now k he proved he's capable oh I know he is very intelligent young man I know but you have a tough decision in front if you're going to make him part of the business then commit to doing that okay either you make him feel like a partner in the business or you let him go you cut the Apron Strings one or the other okay okay your decision okay now there's one more thing do you fancy a race oh you want to run yeah okay come now I'm joking I'm up got hold out God bless you initially I didn't like Chef Ramsey I'm telling you try to let let me finish but now I realize that he has a wonderful heart he's going to be so proud of us when he comes back what a week my goodness me I only hope that this Olympian Dr mother can now add successful restur to a resume why because she deserves it big time let me finish let me finish shortly after Chef Ramsey's departure yauna decided to encourage keone to concentrate on his education and step back from the restaurant you know always love you don't care you and I fight and I you know of course yaa however is more dedicated than ever she is committed to cooking fresh collaborating with her staff and maintaining the standards Chef Ramsey put in place please enjoy it as long as I follow what coach Ramsey explained to me what we need to do it has to look good and it has to taste good the future of Kingson Cafe looks great next time on Kitchen Nightmares a sibling rivalry threatens a legacy that spans four decades every day is a fight Jeff Ramsey must break through the jealousy she shouldn't even be here the anger they can't work together and the resistance you don't give a so we can fix this French restaurant I've been given up before it tears this family apart I can't keep going you better get a grip things don't need to change that's next time on an emotional Kitchen Nightmares\n"