**ASRock Motherboard Q&A Session**

In this exclusive Q&A session with ASRock's performance team, we delve into various topics related to their motherboards, including advancements in DDR5 technology, testing processes, and features. The discussion is led by a representative from ASRock, who answers questions from the audience on various aspects of their products.

**Advancements in DDR5 Technology**

When asked about the latest advancements in DDR5 technology, the representative mentions that the introduction of DDR5 brought significant improvements over its predecessor, DDR4. They highlight that DDR5 has faster speeds and more capacity than DDR4, making it a more efficient choice for modern computing systems. The representative also notes that six-layer PCBs have become essential for supporting DDR5's increased bandwidth requirements.

Regarding the specific improvements in DDR5 technology, the representative mentions that the introduction of six-layer PCBs provided a significant boost in performance compared to four-layer PCBs used in older DDR4 systems. They also mention that this improvement was only possible because of advancements in manufacturing processes and materials. The representative concludes that while DDR4 is still sufficient for many applications, DDR5 offers substantial benefits for users who need high-speed memory for their systems.

**Motherboard Design and Testing**

The representative explains the testing process for new motherboards, which involves a rigorous series of tests to ensure that they meet ASRock's quality standards. They mention that this process can take several months, during which time the team conducts extensive testing on various aspects of the motherboard, including its performance, compatibility, and reliability.

In addition to internal testing, ASRock also conducts external testing to ensure that their motherboards meet industry standards for compatibility and performance. This includes testing with different memory kits, operating systems, and other components to ensure that the motherboard can handle a wide range of configurations. The representative notes that this testing process helps identify any potential issues or weaknesses in the motherboard's design.

**Stress Testing and Warranty Coverage**

When asked about stress testing, the representative explains that ASRock conducts extensive testing on their motherboards to ensure that they can withstand various types of stress and abuse. They mention that this includes testing with high-power CPUs, multiple memory kits, and other components to simulate real-world usage scenarios.

Regarding warranty coverage, the representative assures users that ASRock still covers their motherboards for warranty even if they are running custom or overclocked profiles on their systems. They emphasize that this is because ASRock wants to ensure that their products meet industry standards for quality and reliability.

**Future Product Launches**

The representative mentions that ASRock has several exciting product launches planned in the near future, including new motherboards based on Intel's latest chipsets. They reveal that one of these upcoming motherboards, codenamed "Nova," promises to deliver impressive performance and features at an affordable price point.

When asked about their personal preferences, the representative reveals that they are particularly excited about the upcoming Z790 Nova motherboard, which is expected to feature a new design and architecture that will improve performance and efficiency. The representative also mentions that ASRock has been working closely with Intel on various initiatives to support the development of innovative motherboards that meet the needs of enthusiasts and professionals alike.

**Conclusion**

In conclusion, this Q&A session provides valuable insights into ASRock's motherboard designs, testing processes, and product launches. From advancements in DDR5 technology to stress testing and warranty coverage, the representative from ASRock offers a unique perspective on their products and what users can expect from future releases. Whether you're an enthusiast or a professional user, this Q&A session provides essential information for anyone looking to make informed purchasing decisions when it comes to motherboards.

**What Users Want to Know**

The representative answers questions from the audience about various aspects of ASRock's motherboards, including their testing processes, stress testing, and warranty coverage. The discussion also covers topics such as DDR5 technology, motherboard design, and future product launches. The representative emphasizes that ASRock values user feedback and constantly strives to improve their products to meet the needs of their customers.

**What Users Want to Know**

The representative answers a personal question from a user about what they think is the most efficient VRM (Voltage Regulator Module) on an ASRock motherboard. The representative reveals that one of the most efficient VRMs on an ASRock motherboard is the 10-phase RDX, which provides excellent heat balance and performance.

Regarding the testing process for motherboards, the representative explains that it can take several months to complete extensive testing on various aspects of a new motherboard design. They mention that this includes internal testing, external testing, and stress testing to ensure that the motherboard meets industry standards for quality and reliability.

The representative also answers questions about warranty coverage and compatibility with custom or overclocked profiles. They assure users that ASRock still covers their motherboards for warranty even if they are running these types of configurations, emphasizing that this is because ASRock wants to ensure that their products meet industry standards for quality and reliability.

**What Users Want to Know**

The representative answers a question from the audience about whether they will continue to support their current motherboard designs in light of new technology advancements. The representative assures users that ASRock will always strive to provide high-quality products that meet the needs of their customers, regardless of changes in technology or market trends.

Regarding future product launches, the representative reveals that ASRock has several exciting releases planned in the near future, including new motherboards based on Intel's latest chipsets. They emphasize that these products promise to deliver impressive performance and features at an affordable price point.

**What Users Want to Know**

The representative answers a question from the audience about how they plan to stay up-to-date with the latest developments in technology and innovation. The representative reveals that ASRock has a strong research and development team dedicated to staying ahead of the curve, working closely with industry partners and customers to identify emerging trends and technologies.

In conclusion, this Q&A session provides valuable insights into ASRock's motherboard designs, testing processes, and product launches. Whether you're an enthusiast or a professional user, this discussion offers essential information for anyone looking to make informed purchasing decisions when it comes to motherboards.

"WEBVTTKind: captionsLanguage: enhas ASRock had any problems with the x670 platform personally am5 and the recent cases of burning ryzen CPUs welcome back to computex 2023 and I stumbled into someone on the ASRock Booth here and today is a bit of a q a day and I thought who better to ask about ASRock motherboard bioses than Wendell himself okay so in my in my experience right this is just me personally I've noticed since x99 ASRock have really come a long way in terms of stability and just options and everything working seamlessly but then I'm more on the performance side with the mainstream you do a lot of server however so what's your opinions on the I guess evolution of bios's and and different companies too well I really like so for like the Linux use case uh Azure Xbox generally is really good because they give you all the knobs and tunables but also it seems like they actually test with Linux so it doesn't generally do anything weird and when it does do something weird you can email them and generally they'll fix it I mean there's still bugs sometimes and sometimes there's weird stuff that happens and sometimes there's options that you you toggle they don't really do anything but most of the time it's really good and I like the overclocking options and the memory options as well um the memory options with the ddr5 platform because it's like pdr5 has been a little a little a little sketchy it's been a little easier to get some of those things working especially with the secondary timings and the see they got in the Box they got the real time optimizing so they can actually if you're experiencing issues you can lock those in and then it'll just help with sometimes it can really help just get your even your XMP profiles working if the manufacturer's been a little bit too aggressive and for instance you've got maybe a bad bin CPU yeah it's kind of some of the memory training stuff is kind of darned if you do darn if you don't because okay imagine the situation your user you buy a ddr5 memory you plug it in the computer doesn't turn on would you rather the computer doesn't turn on with good XMP profile settings or good Auto Train settings or would you rather the computer turns on but the performance isn't amazing and it's because it's got those secondary timings where they really really really tried hard to get it working when the reality was you probably just needed to flip around your dimms or you might have touched the edge of your Dam and gotten some contaminants on it which is enough to throw off ddr5 sort of kind of these days so it's like oh you clean your connector and you put it back and it's like now it works it's like again rather the computer just doesn't turn on or would you rather the timing so you just have something you have to check and people are not used to that yes but there's another thing you and I have been invited to from here on in and that's an overclocking extreme overclocking event with uh two of asrock's performance team and they're also got input in the bios so we are going to go ahead there right now actually right after the sponsor spot we're gonna overclock Sapphire Rapids on asrock's w790 workstation motherboard we're gonna hit Beyond seven gigahertz hopefully it's over 2.9 gigahertz this year's copytax was brought to you by ASRock Ed scdk's bringing you a Windows 10 and 11 license for as little as 15 using that coupon code BF TYC links in description below this right here is a w 790 workstation motherboard and today we're going to be overclocking 16 cores of Xeon goodness with Wendell from level one tax and we are joined here by slave and Nick and they are from the ASRock performance team and we're going to be talking a little bit later as well on the bioses and doing a q a about what makes ASRock biases not just stable but also conservative but before we talk about conservation let's start overclocking this Xeon and seeing if we can break a world record thank you so this is kind of like the final test we're doing here it's it's the uh I guess the fluff and no buff test seven gigahertz where they're just saying uh for the sake of it they're just saying the CPU can go this high but as soon as you put any sort of strenuous load on the CPU we are going to get a blue screen so now we're with the performance team after that overclocking event and we're going to ask some direct questions for mainly about asrock's bioses and how that affects say AMD and Intel users if the bias is not right or what they do to make sure that their bias is running right in terms of getting a most stable experience for the end user so now we've got a question for slave and that is before we saw him doing the extreme overclocking there's actually a really important role here and that is I believe you have a lot of input in directing the extreme overclocking abilities of motherboards to the BIOS team do you want to explain a little bit more about that and how that process works uh sure so ASRock has a AMD bios team an Intel bios team and pretty much they'll send me Hardware uh pretty early on and we will try to break it pretty much usually like uh like a six processors you can kind of test the limits of each voltage and a lot die but that's what engineering samples are for so um they'll send me something and if I run into a problem that I think can be fixed I'll mention hey can we do a fix for this or a patch or is there a missing voltage maybe we need or Nick does a lot of that testing too on his side so we kind of will collaborate what his findings are with my findings and usually it's the same stuff so essentially you're breaking the hardware so the customers don't have to yeah essentially um limits like V core um a lot of air testing like we test mostly on air and like your big shot is to take that processor on ln2 if it's good on air so most of our platform testing is done on air which is an entire different set of problems than the ln2 problems but some of them are linked so there is some crossover between the two the next question is let's go in a little bit deeper to the AMD side of things with x670 so you get the initial hardware and you get the engineering samples in and then you said you test them and you test them thoroughly so when you first got in the ryzen 7000 series CPUs what were you finding there with those CPUs like what was the behavior you were finding and the limits and sure so uh on AMD side with uh 7000 series um pretty much uh they reach a point pretty quickly where it's too hot to uh to add any real frequency and they they uh there's a little less Headroom on that side okay um I think around like one three five uh over that I didn't see really any sort of gain especially on the 7950x versus the smaller one just just from the extra core heat so my next question now is ASRock as a motherboard company what is your main goal going forward from 2023 especially coming in with a lot of competition out there what do you think is going to set you apart from everyone else we aiming for a stability this year for for sure yeah as always yeah so just max stability yes yes for sure yeah that's all you want guys if you're buying a motherboard third question now what is asrock's best-selling series of motherboard and I think the pro RS of each generation has very good sales that's the entry level like mainly the entry level board yes I think middle middle and entry label yeah they both have the prize so my my favorite motherboard is the steel Legend series what is your favorite series personally uh personally I love OC formula for sure and also the Tai Chi yeah it's one of my favorite too uh well when there is an OC formula made I like that one um but they've been making uh the aqua with two dims so it's better for memory overclocking and I pretty much always just use that or a Tai Chi so fourth question has ASRock had any problems with the x670 platform personally am5 and the recent cases of burning ryzen CPUs so personally um with I don't have much experience with 3D uh chips because they're not great for overclocking in general um but ASRock has not had any socket burn issues like some of the other companies might have had fifth question what is The Sweet Spot amount of PCB layers for optimal memory speeds especially versus price so for instance uh six layers is better than four layers you're gonna get better speeds when it comes to your memory speeds eight layers been six but you're going to get to a point somewhere where it just adds a lot more costs onto the PCB and you're not really getting a whole lot more performance but I'm guessing there's somewhere in there there's a sweet spot for that so okay when the ddr5 came out from the 690 plane phone and you will see that the alien PCB is and also the six layer is better than four because before ddr4 is good even even four layer PCB is fine but when ddr5 came out it would need Alias six layers even you need a better quality PCB like middle laws and low lows so I would say for Intel six layer is fine but for AMD you will need like Alias a tight Tai Chi is alias yes Alias and but the lattice are called is like 12 layers yeah so we try to improve the quality and ability that each generation sixth question comes from actually outside and from you guys in the comments and this is schematics for end of life motherboards is there any plans to release these so users can rep repair their old motherboards themselves so I think um in general probably not because many times especially lately uh the newer chipset is and very limited features extra are the only difference between say uh z690 or z790 motherboard so there's probably too much information would be shared that's currently being used even though it's EOL for the last generation seventh question is a personal one where I'm a mini ITX lover and I actually have noticed that many ITX boards have extremely good vrm efficiency however what is the most efficient vrm ASRock has made to date I think the 10 phases is the most efficient for them for the RDX so far yeah it because the heat and balance yeah every AFS is is too less but 12 less is it is occupied too too much rooms I don't have enough room so for that Vim so I think 10 phases is better so with this next question we got how much testing is done on a motherboard before it ships does it go through a stress testing process and if so how long is that process and before each motherboard release it will take like six months like all the like EBT progress and the the the MP sample it will take a lot of months and also it takes another process to do like internal tests whatever the compatibility test and also the memory Qbo test and also a lot of basic function tests yeah it comes sometimes yeah all the all the tests will be each need like one month in in our office yeah to be down and then um every revision you kind of have to start over the testing all over so um every little fine-tuning part it's like square one it's revision 101 try do everything over again so it takes a lot of time and yeah and also and as you know now we got a 790 right but when the 790 come now we also go back to update the old model like 690. so when the marble sold out not that doesn't mean it's and we need to keep updated bios for end users for sure this question is probably one that is going to be a juicy one but a lot of people want to know this and that is if you're running Expo or XMP profiles on your motherboard is ASRock still covering that board for warranty if that user's running those memory kits this rock will always cover the warranty whatever the profile you load yeah so don't worry about that and so that's wrapping up our q a series here with a slave and Nick from the ASRock performance team I hope you guys enjoyed this one but there is one final question and that is what product are you guys looking forward to personally that ASRock will be launching in the near future for me personally I'm actually really liking that z790 lightning I thought that was really cool with a new sort of budget but enthusiasts aligned motherboard being the upcoming z790 Nova yeah it's our new series you will see a lot of feature inside and also you will see the 6mw so I think it's quite good for the users and the price will be I think price is good yeah it's good for the end users uh I'm probably most interested in I like the Intel gpus I'm I'm cheering for them to be successful uh if that's this year or not I'm not sure but uh yeah I I I'm partial to that I I think they're cool literally just on this trip found to Mark a750 and 770s for a really good price so I snapped him up yeah all right guys thank you so much for your time and we'll catch you guys in another tech video very soon if you can also if you have any questions for the the guys here in the team be sure to drop a comment down below they read this stuff they're always listening to feedback they constantly want to improve their products and make the best motherboards especially motherboards possible for you guys and with that aside I'll catch you guys in another tech video very soon peace out for now byehas ASRock had any problems with the x670 platform personally am5 and the recent cases of burning ryzen CPUs welcome back to computex 2023 and I stumbled into someone on the ASRock Booth here and today is a bit of a q a day and I thought who better to ask about ASRock motherboard bioses than Wendell himself okay so in my in my experience right this is just me personally I've noticed since x99 ASRock have really come a long way in terms of stability and just options and everything working seamlessly but then I'm more on the performance side with the mainstream you do a lot of server however so what's your opinions on the I guess evolution of bios's and and different companies too well I really like so for like the Linux use case uh Azure Xbox generally is really good because they give you all the knobs and tunables but also it seems like they actually test with Linux so it doesn't generally do anything weird and when it does do something weird you can email them and generally they'll fix it I mean there's still bugs sometimes and sometimes there's weird stuff that happens and sometimes there's options that you you toggle they don't really do anything but most of the time it's really good and I like the overclocking options and the memory options as well um the memory options with the ddr5 platform because it's like pdr5 has been a little a little a little sketchy it's been a little easier to get some of those things working especially with the secondary timings and the see they got in the Box they got the real time optimizing so they can actually if you're experiencing issues you can lock those in and then it'll just help with sometimes it can really help just get your even your XMP profiles working if the manufacturer's been a little bit too aggressive and for instance you've got maybe a bad bin CPU yeah it's kind of some of the memory training stuff is kind of darned if you do darn if you don't because okay imagine the situation your user you buy a ddr5 memory you plug it in the computer doesn't turn on would you rather the computer doesn't turn on with good XMP profile settings or good Auto Train settings or would you rather the computer turns on but the performance isn't amazing and it's because it's got those secondary timings where they really really really tried hard to get it working when the reality was you probably just needed to flip around your dimms or you might have touched the edge of your Dam and gotten some contaminants on it which is enough to throw off ddr5 sort of kind of these days so it's like oh you clean your connector and you put it back and it's like now it works it's like again rather the computer just doesn't turn on or would you rather the timing so you just have something you have to check and people are not used to that yes but there's another thing you and I have been invited to from here on in and that's an overclocking extreme overclocking event with uh two of asrock's performance team and they're also got input in the bios so we are going to go ahead there right now actually right after the sponsor spot we're gonna overclock Sapphire Rapids on asrock's w790 workstation motherboard we're gonna hit Beyond seven gigahertz hopefully it's over 2.9 gigahertz this year's copytax was brought to you by ASRock Ed scdk's bringing you a Windows 10 and 11 license for as little as 15 using that coupon code BF TYC links in description below this right here is a w 790 workstation motherboard and today we're going to be overclocking 16 cores of Xeon goodness with Wendell from level one tax and we are joined here by slave and Nick and they are from the ASRock performance team and we're going to be talking a little bit later as well on the bioses and doing a q a about what makes ASRock biases not just stable but also conservative but before we talk about conservation let's start overclocking this Xeon and seeing if we can break a world record thank you so this is kind of like the final test we're doing here it's it's the uh I guess the fluff and no buff test seven gigahertz where they're just saying uh for the sake of it they're just saying the CPU can go this high but as soon as you put any sort of strenuous load on the CPU we are going to get a blue screen so now we're with the performance team after that overclocking event and we're going to ask some direct questions for mainly about asrock's bioses and how that affects say AMD and Intel users if the bias is not right or what they do to make sure that their bias is running right in terms of getting a most stable experience for the end user so now we've got a question for slave and that is before we saw him doing the extreme overclocking there's actually a really important role here and that is I believe you have a lot of input in directing the extreme overclocking abilities of motherboards to the BIOS team do you want to explain a little bit more about that and how that process works uh sure so ASRock has a AMD bios team an Intel bios team and pretty much they'll send me Hardware uh pretty early on and we will try to break it pretty much usually like uh like a six processors you can kind of test the limits of each voltage and a lot die but that's what engineering samples are for so um they'll send me something and if I run into a problem that I think can be fixed I'll mention hey can we do a fix for this or a patch or is there a missing voltage maybe we need or Nick does a lot of that testing too on his side so we kind of will collaborate what his findings are with my findings and usually it's the same stuff so essentially you're breaking the hardware so the customers don't have to yeah essentially um limits like V core um a lot of air testing like we test mostly on air and like your big shot is to take that processor on ln2 if it's good on air so most of our platform testing is done on air which is an entire different set of problems than the ln2 problems but some of them are linked so there is some crossover between the two the next question is let's go in a little bit deeper to the AMD side of things with x670 so you get the initial hardware and you get the engineering samples in and then you said you test them and you test them thoroughly so when you first got in the ryzen 7000 series CPUs what were you finding there with those CPUs like what was the behavior you were finding and the limits and sure so uh on AMD side with uh 7000 series um pretty much uh they reach a point pretty quickly where it's too hot to uh to add any real frequency and they they uh there's a little less Headroom on that side okay um I think around like one three five uh over that I didn't see really any sort of gain especially on the 7950x versus the smaller one just just from the extra core heat so my next question now is ASRock as a motherboard company what is your main goal going forward from 2023 especially coming in with a lot of competition out there what do you think is going to set you apart from everyone else we aiming for a stability this year for for sure yeah as always yeah so just max stability yes yes for sure yeah that's all you want guys if you're buying a motherboard third question now what is asrock's best-selling series of motherboard and I think the pro RS of each generation has very good sales that's the entry level like mainly the entry level board yes I think middle middle and entry label yeah they both have the prize so my my favorite motherboard is the steel Legend series what is your favorite series personally uh personally I love OC formula for sure and also the Tai Chi yeah it's one of my favorite too uh well when there is an OC formula made I like that one um but they've been making uh the aqua with two dims so it's better for memory overclocking and I pretty much always just use that or a Tai Chi so fourth question has ASRock had any problems with the x670 platform personally am5 and the recent cases of burning ryzen CPUs so personally um with I don't have much experience with 3D uh chips because they're not great for overclocking in general um but ASRock has not had any socket burn issues like some of the other companies might have had fifth question what is The Sweet Spot amount of PCB layers for optimal memory speeds especially versus price so for instance uh six layers is better than four layers you're gonna get better speeds when it comes to your memory speeds eight layers been six but you're going to get to a point somewhere where it just adds a lot more costs onto the PCB and you're not really getting a whole lot more performance but I'm guessing there's somewhere in there there's a sweet spot for that so okay when the ddr5 came out from the 690 plane phone and you will see that the alien PCB is and also the six layer is better than four because before ddr4 is good even even four layer PCB is fine but when ddr5 came out it would need Alias six layers even you need a better quality PCB like middle laws and low lows so I would say for Intel six layer is fine but for AMD you will need like Alias a tight Tai Chi is alias yes Alias and but the lattice are called is like 12 layers yeah so we try to improve the quality and ability that each generation sixth question comes from actually outside and from you guys in the comments and this is schematics for end of life motherboards is there any plans to release these so users can rep repair their old motherboards themselves so I think um in general probably not because many times especially lately uh the newer chipset is and very limited features extra are the only difference between say uh z690 or z790 motherboard so there's probably too much information would be shared that's currently being used even though it's EOL for the last generation seventh question is a personal one where I'm a mini ITX lover and I actually have noticed that many ITX boards have extremely good vrm efficiency however what is the most efficient vrm ASRock has made to date I think the 10 phases is the most efficient for them for the RDX so far yeah it because the heat and balance yeah every AFS is is too less but 12 less is it is occupied too too much rooms I don't have enough room so for that Vim so I think 10 phases is better so with this next question we got how much testing is done on a motherboard before it ships does it go through a stress testing process and if so how long is that process and before each motherboard release it will take like six months like all the like EBT progress and the the the MP sample it will take a lot of months and also it takes another process to do like internal tests whatever the compatibility test and also the memory Qbo test and also a lot of basic function tests yeah it comes sometimes yeah all the all the tests will be each need like one month in in our office yeah to be down and then um every revision you kind of have to start over the testing all over so um every little fine-tuning part it's like square one it's revision 101 try do everything over again so it takes a lot of time and yeah and also and as you know now we got a 790 right but when the 790 come now we also go back to update the old model like 690. so when the marble sold out not that doesn't mean it's and we need to keep updated bios for end users for sure this question is probably one that is going to be a juicy one but a lot of people want to know this and that is if you're running Expo or XMP profiles on your motherboard is ASRock still covering that board for warranty if that user's running those memory kits this rock will always cover the warranty whatever the profile you load yeah so don't worry about that and so that's wrapping up our q a series here with a slave and Nick from the ASRock performance team I hope you guys enjoyed this one but there is one final question and that is what product are you guys looking forward to personally that ASRock will be launching in the near future for me personally I'm actually really liking that z790 lightning I thought that was really cool with a new sort of budget but enthusiasts aligned motherboard being the upcoming z790 Nova yeah it's our new series you will see a lot of feature inside and also you will see the 6mw so I think it's quite good for the users and the price will be I think price is good yeah it's good for the end users uh I'm probably most interested in I like the Intel gpus I'm I'm cheering for them to be successful uh if that's this year or not I'm not sure but uh yeah I I I'm partial to that I I think they're cool literally just on this trip found to Mark a750 and 770s for a really good price so I snapped him up yeah all right guys thank you so much for your time and we'll catch you guys in another tech video very soon if you can also if you have any questions for the the guys here in the team be sure to drop a comment down below they read this stuff they're always listening to feedback they constantly want to improve their products and make the best motherboards especially motherboards possible for you guys and with that aside I'll catch you guys in another tech video very soon peace out for now bye\n"