The Power of Teamwork and Passion: A Journey of Transformation at The Brownstone Beast
As we reflect on the incredible transformation of The Brownstone Beast, it's clear that this restaurant is more than just a place to eat - it's a beacon of hope and light in the community. Behind every successful business lies a team of dedicated individuals who have come together to achieve something extraordinary. In the case of The Brownstone Beast, the team has undergone a remarkable journey of transformation, driven by passion, hard work, and commitment.
The story begins with the arrival of Nicole, who has taken on the role of running the kitchen. Her expertise and enthusiasm have been instrumental in elevating the restaurant's menu to new heights. "We're not going to fail," she says, her voice filled with conviction. "We've got this." This mantra has become the driving force behind the team's efforts, as they work together to deliver exceptional dining experiences to their customers.
But it's not just Nicole who has made a significant impact on The Brownstone Beast. Alison, the owner, has also played a crucial role in the restaurant's transformation. Her willingness to listen and adapt has helped to create a more harmonious working environment, where everyone can thrive. "We're just so overwhelmed and blessed by it," she says, her eyes shining with gratitude. "I think the only way to really repay it is just to thrive and keep building and keep going."
As the team works tirelessly to improve their dishes and service, they are aided by the restaurant's loyal customers. The feedback has been overwhelmingly positive, with diners raving about the food and the atmosphere. One customer remarks, "I haven't had to respond to any reviews online because they've all been so great." Another notes, "This place is like home - I'm shocked it was a 180 from what I expected."
Despite the many challenges they have faced, The Brownstone Beast has emerged stronger and more resilient than ever. The team's dedication to their craft has paid off in a big way, with business booming and customers clamoring for a table. As Gordon Ramsay notes, "You've done something in there tonight that you haven't done in a long time - you stood behind the line and fell in love with being a chef." This passion is infectious, spreading to every corner of the restaurant.
As we look to the future, it's clear that The Brownstone Beast has become more than just a restaurant - it's a symbol of hope and transformation. The team's journey is an inspiration to anyone who has ever felt like giving up or doubting their abilities. As Clive says, "There's always room for improvement, but my staff was amazing." His words capture the essence of what has made this restaurant so special - a commitment to excellence, fueled by passion and dedication.
In the end, it's the people who make The Brownstone Beast truly special. From Nicole to Alison, every member of the team has played a vital role in its success. As they continue to strive for greatness, they are joined by customers like Rachel, who says, "I want to say thank you - business is picking up quite a bit and as you can see we are pretty busy." Her words are a testament to the power of teamwork and passion, demonstrating that when people come together with a shared vision, amazing things can happen.
As for Gordon Ramsay, his presence at The Brownstone Beast has been nothing short of transformative. "I want to say thank you - everything is good here at the beast," he says, his voice filled with warmth. His praise is a boost to the team, who are thrilled to have him on board. As they look to the future, they know that they can count on Gordon's expertise and guidance to help them continue their journey of excellence.
In conclusion, The Brownstone Beast is more than just a restaurant - it's a testament to the power of teamwork, passion, and dedication. As we look to the future, we are excited to see what this incredible team will achieve next. Will they continue to thrive and grow? Only time will tell, but one thing is certain - The Brownstone Beast has already achieved something truly special, and that's a journey worth celebrating.
"WEBVTTKind: captionsLanguage: enShane talk to me come on yes sir you started off bloody well okay I'm going to tell you to slow down the kitchen now everybody slow down Chef we're going to keep these standards here guys yes so refi two more Burgers now Shane yes sure bump in the road let's deal with it hey I'm looking for a refire medium rare and a refire medium well bur's coming up in 10 seconds Bam Bam there you go two burgers up two burgers thank you burgers thank you here you go make sure it's right this time it's good okay thank you oh this looks great enjoy I don't think you can go wrong with the chicken honestly I just want to dip every single piece in the gravy yeah yeah I really like the gravy we've been to fetch bisto many times before in the past and before it looked like a restaurant just for dogs now it looks like a restaurant that regular diners can come to and enjoy it's fun meat love dinner how long Brian coming out now definitely happy about the way everything went tonight as long as uh Greg stays out of the kitchen I think we'll be happy doing great guys keep it up the food changeed everybody's attitude changed the dining room to the kitchen that's what we needed it's what this place needed one burger right here rock it out Shane so now we got to come back yay that was the idea what's in there look it's it's empty it's empty so what does that mean that means they loved it delicious food on table five empty plates okay here we go hello gorgeous two one and big SM that's great thank you so much please don't in my hands here we go Antonio you sit in the middle Adam you're on the end sit good boy there you go two one perfect look you me and Adam okay more excited about the you and me part right chocolate brownie time it's really good right is that time feedback has been amazing Buzz has been incredible customers are loving the food and the dogs seem happy yes they do they do yeah stay together stay United it and make this work we will this journey has been a roller coaster ride it's been scary it's been fun it all came together and it's better than we could have envisioned and it's just an amazing transition you know in 24 hours you saved more than a restaurant here no come on we miss you say that to me yesterday I would have said that yesterday most important to me is having my husband back thank you thank you thank you it means much wow this one is definitely for the books let me tell you when I first arrived this restaurant was in total chaos I met two owners that were far more concerned about the customer's bloody dogs than they were about the customer's food and a kitchen with no head chef and more importantly not a recipe ins size hello beautiful in under 24 hours we've transformed this kennel into an amazing restaurant if Pamela and Greg stick together with their systems I strongly believe that the dog days are f finally over inside the fetch beastro I wonder how many dog years in 24 hours cuz I feel like I've been here a week hey Chef Ramsey hi welcome to the new fetch that 24 hours you spent with us seems to be paying off on a minute by minute basis of course I'm staying out of the kitchen as instructed there's Taco to go we're definitely so happy with everything thanks again it's been a long while they're having their their appetizer I'm sorry that that wasn't my mistake that the kitchen the kitchen didn't make it and I said where's my S come here you yeah yes talk to me we're going to look for a solution you are not going to lose it you're not going back to where you were okay right but food shouldn't go to the same table three times okay that's not a kitchen problem that's a service problem okay okay all right so someone's not listening to Junior but what I want you to do is get the service on their toes okay okay let's go okay oh my God oh my God it doesn't matter they're taking food to the wrong table but what you need to do hey it's find that voice now dig deep okay okay okay yes okay 24 14 table four and table six okay you guys service tacos are good huh the uh table 24 the critics everything is on point they're they're happy and uh they're loving it everything good awesome awesome I feel so confident now having the support from my family and our staff we know that we're going to have everything coming out correct the same and everyone's going to love it oh my God it's like for heav good job guys keep it up keep it up keep it going keep it going oh really really start it's so nice to see you having fun you're a cool guy aren't yeah so have more fun when you're having fun the customer having fun got it what does she say she said it was amazing she is like speechless love yes sauce sauce I really like how they've raised the bar uh moved away from the combo platters and the Very dated menu well done thank well done that was never going Bey that was 69 guess oh my God yeah how' you feel great feels amazing completely different I mean just the whole the whole feel of place it's completely different what I heard tonight was your voice that was the most important thing for me I feel very good I feel very happy and I know my husband is very happy the kitchen was strong tonight continue improving the dining room okay continue digging deep with that voice and if you four join together yeah stay together nothing's going to break you okay if we fall apart mhm the Russ is going to fall apart true yeah but what I would like to see is no more fighting okay it's not worth it please right thank you thank you I'm so thankful that Gordon Ramsey came in here and really made us see the problem talk it out and actually perform tonight and you know it's you know it's a miracle they say there's no such thing as a overnight success but I believe L sarata family could be the exception to rule you know 24 hours ago when I arrived I met a broken restaurant run by a very broken family but tonight the serata family came together for the first time in a long time and right now Don hose's Legacy can live on hey Gordon it's Marco from Lada uh I'm just giving you an update of what's going on and it's tough it's tough right now my dad he's going back into his old ways I told you chicken kadia okay you made another mistake he went back to the old menu Johnny left it's kind of me back there on my own and because I don't get paid here anymore I have a second job it's tough okay she just sent out my ticket number 20 right I'm missing a filet what did you just say I'm missing a filet my people are not being served right and it's because dumb they working on the brid get the manager get me the manager please this is Shane or shanon I need you floating around you're doing stuff you're you're grabbing boxes of wine and running glasses polishing this give me the te I need to manage them okay you're not a server I was trying to learn this new method of being an owner and a manager and finally I was like okay I've got to do this the table was put in under number 1 and is actually for table number 14 so these three fillets actually go to 13 and she will take them to 13 three steaks medium rare coming up good that's how you communicate as a manager so I finally got my head around it and it felt amazing Dylan can you please prebs B's um sup Bowl Anna table number four need two more glasses of wine I need a buser okay thank you two chickens and three Catfish three Catfish I feel like Nicole did very well and I was extremely proud of the food that went out today everything was perfect is this me can I take is one of these me all right catfish the food was really good the fact that the kitchen staff learned this menu within 24 hours is really astonishing you'll go to table 16 repeat after me table 16 don't shout at me go go I've got the ribs fruit real tender tonight was just a step above what I had here in the past I think the restaurant's in a great position to move forward and I feel like it's a positive thing for Greenville oh that was good come on let's kiss it up to the sky ladies they're loving the food that's the most important I'm feeling like I'm on top of the world great that's enough that's enough there lovely perfect we're going to SCE we're not going to fail we shs we nrod crew just watching you handle those situations like that that's what you're good at yes look after one another we will thank you thank you so much I canot even say thank you enough to Gordon Ramsey and watching out for big 6'2 Scottish men with beards that come in for occasional lunch we're just so overwhelmed and blessed by it we don't even know how to repay it and I think the only way to really repay it is just to to thrive and keep building and keep going anybody that didn't see the before doesn't deserve to be here for the after that's wonderful thank you when I first came to the Deep South honestly I imagined a place that was rich with food and packed without incredible sudden charm but what I found instead was an owner that would rather argue with a guest and a chef that was more content operating microwaves than cooking his kitchen trust me this one has been a tough 24 hours but now with Nicole running the kitchen and Alison willing to fix her problems I strongly believe that showmans can become a beacon of light in this community they may be a family of nimrods but honestly Greenville is lucky to have them hey guys it's the nimrods we have had great feedback on our new dishes and business is booming someone wants to say hello to you hi G how you doing going okay super busy we appreciate everything and I haven't had to respond to any reviews online because they've all been so great like the chicken's got blood in it not good oh come come with me the jerk chicken is the easiest pickup it is not look at me if it's not ready don't send it how long is The Jerk Chicken away I'll another 3 minutes now you need to come together as a team the dining room are the bar is and you need to talk yes I know it's difficult yes let's go we're going to set up for a jerk chicken by itself I want to apologize your jerk chicken will be old in a moment we just want to make sure it is properly done okay okay okay great great great she's so sweet that I mean that covers a lot of s for me okay checking is out hey hey hey y smells good oh my gosh it's still bubbling it's super moist I think that the brown Sone beastro is set up for Success what's key is the food is there something cravable here are there dishes that I'm going to come back for and yes there's a bunch of dishes like that I can't believe they did that in 24 hours it's unbelievable okay carage snpp zapper jerk chicken I think we're going to share everything yeah we're this is like home reminds me of home I'm shocked I can't believe this was the same place the atmosphere the food the service it's a complete 180 Brooklyn will you bring your friends here probably I don't think I can actually put into words how much tonight has meant to us I hope that Brownstone Beast is a success and I hope it is going to turn my family around as well okay s Clive Clive 1 minute please yes quickly send those fish out from it pleas right I'm looking at the Delight of the customer faces they are loving the food well done than you I'm leaving now so I just yeah I just wanted to say thank you you're welcome next thank you listen you tonight young lady handle that dining room brilliantly thank you tonight was awesome thank you so much dream come true well done good job the kitchen and the front of the house become one and groundstone be become what it's supposed to be successful you've done something in there tonight that you haven't done in a long time you stood behind the line and fell in love with being a chef continue dig in yes sir the last 24 hours have been crazy keep it up good job my bless all right moving forward I think there there's always room for improvement but my staff was amazing how are you and to have my family with me tonight what more could I ask for they say you can't build roome in a day well I think we have rebuilt the grandstone beastro in 24 hours five C shrimp how many patties and four patties tonight there was a heartbeat and I think for the first time in a long time it felt like a prop ration I hope Clyde can continue digging deep and finding that voice and getting passionate about what he's good at that is cooking hi Chef Ramsey I want to say thank you business a picked up quite a bit and as you can see we are pretty busy and people are ling the menu thank you again hi chef Ramy everything is good here at the beastro C is doing good and the POS system is so great I really appreciate everything we love it thank youShane talk to me come on yes sir you started off bloody well okay I'm going to tell you to slow down the kitchen now everybody slow down Chef we're going to keep these standards here guys yes so refi two more Burgers now Shane yes sure bump in the road let's deal with it hey I'm looking for a refire medium rare and a refire medium well bur's coming up in 10 seconds Bam Bam there you go two burgers up two burgers thank you burgers thank you here you go make sure it's right this time it's good okay thank you oh this looks great enjoy I don't think you can go wrong with the chicken honestly I just want to dip every single piece in the gravy yeah yeah I really like the gravy we've been to fetch bisto many times before in the past and before it looked like a restaurant just for dogs now it looks like a restaurant that regular diners can come to and enjoy it's fun meat love dinner how long Brian coming out now definitely happy about the way everything went tonight as long as uh Greg stays out of the kitchen I think we'll be happy doing great guys keep it up the food changeed everybody's attitude changed the dining room to the kitchen that's what we needed it's what this place needed one burger right here rock it out Shane so now we got to come back yay that was the idea what's in there look it's it's empty it's empty so what does that mean that means they loved it delicious food on table five empty plates okay here we go hello gorgeous two one and big SM that's great thank you so much please don't in my hands here we go Antonio you sit in the middle Adam you're on the end sit good boy there you go two one perfect look you me and Adam okay more excited about the you and me part right chocolate brownie time it's really good right is that time feedback has been amazing Buzz has been incredible customers are loving the food and the dogs seem happy yes they do they do yeah stay together stay United it and make this work we will this journey has been a roller coaster ride it's been scary it's been fun it all came together and it's better than we could have envisioned and it's just an amazing transition you know in 24 hours you saved more than a restaurant here no come on we miss you say that to me yesterday I would have said that yesterday most important to me is having my husband back thank you thank you thank you it means much wow this one is definitely for the books let me tell you when I first arrived this restaurant was in total chaos I met two owners that were far more concerned about the customer's bloody dogs than they were about the customer's food and a kitchen with no head chef and more importantly not a recipe ins size hello beautiful in under 24 hours we've transformed this kennel into an amazing restaurant if Pamela and Greg stick together with their systems I strongly believe that the dog days are f finally over inside the fetch beastro I wonder how many dog years in 24 hours cuz I feel like I've been here a week hey Chef Ramsey hi welcome to the new fetch that 24 hours you spent with us seems to be paying off on a minute by minute basis of course I'm staying out of the kitchen as instructed there's Taco to go we're definitely so happy with everything thanks again it's been a long while they're having their their appetizer I'm sorry that that wasn't my mistake that the kitchen the kitchen didn't make it and I said where's my S come here you yeah yes talk to me we're going to look for a solution you are not going to lose it you're not going back to where you were okay right but food shouldn't go to the same table three times okay that's not a kitchen problem that's a service problem okay okay all right so someone's not listening to Junior but what I want you to do is get the service on their toes okay okay let's go okay oh my God oh my God it doesn't matter they're taking food to the wrong table but what you need to do hey it's find that voice now dig deep okay okay okay yes okay 24 14 table four and table six okay you guys service tacos are good huh the uh table 24 the critics everything is on point they're they're happy and uh they're loving it everything good awesome awesome I feel so confident now having the support from my family and our staff we know that we're going to have everything coming out correct the same and everyone's going to love it oh my God it's like for heav good job guys keep it up keep it up keep it going keep it going oh really really start it's so nice to see you having fun you're a cool guy aren't yeah so have more fun when you're having fun the customer having fun got it what does she say she said it was amazing she is like speechless love yes sauce sauce I really like how they've raised the bar uh moved away from the combo platters and the Very dated menu well done thank well done that was never going Bey that was 69 guess oh my God yeah how' you feel great feels amazing completely different I mean just the whole the whole feel of place it's completely different what I heard tonight was your voice that was the most important thing for me I feel very good I feel very happy and I know my husband is very happy the kitchen was strong tonight continue improving the dining room okay continue digging deep with that voice and if you four join together yeah stay together nothing's going to break you okay if we fall apart mhm the Russ is going to fall apart true yeah but what I would like to see is no more fighting okay it's not worth it please right thank you thank you I'm so thankful that Gordon Ramsey came in here and really made us see the problem talk it out and actually perform tonight and you know it's you know it's a miracle they say there's no such thing as a overnight success but I believe L sarata family could be the exception to rule you know 24 hours ago when I arrived I met a broken restaurant run by a very broken family but tonight the serata family came together for the first time in a long time and right now Don hose's Legacy can live on hey Gordon it's Marco from Lada uh I'm just giving you an update of what's going on and it's tough it's tough right now my dad he's going back into his old ways I told you chicken kadia okay you made another mistake he went back to the old menu Johnny left it's kind of me back there on my own and because I don't get paid here anymore I have a second job it's tough okay she just sent out my ticket number 20 right I'm missing a filet what did you just say I'm missing a filet my people are not being served right and it's because dumb they working on the brid get the manager get me the manager please this is Shane or shanon I need you floating around you're doing stuff you're you're grabbing boxes of wine and running glasses polishing this give me the te I need to manage them okay you're not a server I was trying to learn this new method of being an owner and a manager and finally I was like okay I've got to do this the table was put in under number 1 and is actually for table number 14 so these three fillets actually go to 13 and she will take them to 13 three steaks medium rare coming up good that's how you communicate as a manager so I finally got my head around it and it felt amazing Dylan can you please prebs B's um sup Bowl Anna table number four need two more glasses of wine I need a buser okay thank you two chickens and three Catfish three Catfish I feel like Nicole did very well and I was extremely proud of the food that went out today everything was perfect is this me can I take is one of these me all right catfish the food was really good the fact that the kitchen staff learned this menu within 24 hours is really astonishing you'll go to table 16 repeat after me table 16 don't shout at me go go I've got the ribs fruit real tender tonight was just a step above what I had here in the past I think the restaurant's in a great position to move forward and I feel like it's a positive thing for Greenville oh that was good come on let's kiss it up to the sky ladies they're loving the food that's the most important I'm feeling like I'm on top of the world great that's enough that's enough there lovely perfect we're going to SCE we're not going to fail we shs we nrod crew just watching you handle those situations like that that's what you're good at yes look after one another we will thank you thank you so much I canot even say thank you enough to Gordon Ramsey and watching out for big 6'2 Scottish men with beards that come in for occasional lunch we're just so overwhelmed and blessed by it we don't even know how to repay it and I think the only way to really repay it is just to to thrive and keep building and keep going anybody that didn't see the before doesn't deserve to be here for the after that's wonderful thank you when I first came to the Deep South honestly I imagined a place that was rich with food and packed without incredible sudden charm but what I found instead was an owner that would rather argue with a guest and a chef that was more content operating microwaves than cooking his kitchen trust me this one has been a tough 24 hours but now with Nicole running the kitchen and Alison willing to fix her problems I strongly believe that showmans can become a beacon of light in this community they may be a family of nimrods but honestly Greenville is lucky to have them hey guys it's the nimrods we have had great feedback on our new dishes and business is booming someone wants to say hello to you hi G how you doing going okay super busy we appreciate everything and I haven't had to respond to any reviews online because they've all been so great like the chicken's got blood in it not good oh come come with me the jerk chicken is the easiest pickup it is not look at me if it's not ready don't send it how long is The Jerk Chicken away I'll another 3 minutes now you need to come together as a team the dining room are the bar is and you need to talk yes I know it's difficult yes let's go we're going to set up for a jerk chicken by itself I want to apologize your jerk chicken will be old in a moment we just want to make sure it is properly done okay okay okay great great great she's so sweet that I mean that covers a lot of s for me okay checking is out hey hey hey y smells good oh my gosh it's still bubbling it's super moist I think that the brown Sone beastro is set up for Success what's key is the food is there something cravable here are there dishes that I'm going to come back for and yes there's a bunch of dishes like that I can't believe they did that in 24 hours it's unbelievable okay carage snpp zapper jerk chicken I think we're going to share everything yeah we're this is like home reminds me of home I'm shocked I can't believe this was the same place the atmosphere the food the service it's a complete 180 Brooklyn will you bring your friends here probably I don't think I can actually put into words how much tonight has meant to us I hope that Brownstone Beast is a success and I hope it is going to turn my family around as well okay s Clive Clive 1 minute please yes quickly send those fish out from it pleas right I'm looking at the Delight of the customer faces they are loving the food well done than you I'm leaving now so I just yeah I just wanted to say thank you you're welcome next thank you listen you tonight young lady handle that dining room brilliantly thank you tonight was awesome thank you so much dream come true well done good job the kitchen and the front of the house become one and groundstone be become what it's supposed to be successful you've done something in there tonight that you haven't done in a long time you stood behind the line and fell in love with being a chef continue dig in yes sir the last 24 hours have been crazy keep it up good job my bless all right moving forward I think there there's always room for improvement but my staff was amazing how are you and to have my family with me tonight what more could I ask for they say you can't build roome in a day well I think we have rebuilt the grandstone beastro in 24 hours five C shrimp how many patties and four patties tonight there was a heartbeat and I think for the first time in a long time it felt like a prop ration I hope Clyde can continue digging deep and finding that voice and getting passionate about what he's good at that is cooking hi Chef Ramsey I want to say thank you business a picked up quite a bit and as you can see we are pretty busy and people are ling the menu thank you again hi chef Ramy everything is good here at the beastro C is doing good and the POS system is so great I really appreciate everything we love it thank you\n"