**A Scathing Review: Gordon Ramsay's Confrontation with Cafe 36**

In a shocking and intense confrontation, renowned chef Gordon Ramsay visited Cafe 36, a restaurant under the leadership of Chef Pinto. The review was not just about food quality, but a thorough assessment of the entire dining experience. Ramsay's harsh criticism exposed the kitchen's shortcomings, leaving the staff stunned and embarrassed.

As the dinner service began, Ramsay noticed several issues with the temperature of the dishes, particularly the steaks. "Another medium refire is this normal?" he asked, frustrated with the lack of attention to detail in the kitchen. The server's response, "All these complaints with temperatures on Ms Mhm especially on the steaks," seemed to be a deflection from the real issue at hand. Ramsay was not deterred, however, and continued to press the staff for answers.

The server then revealed that some dishes were served cold, which only added to the frustration. "Yeah, the kitchen needs help. Lots everything tasting good," Ramsay said, trying to cut through the tension in the room. The server's response, "the gravy feels like I got this the bottom of the pot," was met with a firm tone from Ramsay. "I just want to let you know at this table right here they both think that the gravy tastes like it came out of the bottom of the pan," he said, his patience wearing thin.

The server apologized for the inconvenience and offered to replace the dish, but Ramsay was not satisfied. "It tastes like Li ref fire a fresh chicken for the lady with no sauce sorry about that we'll get that going for you." The server then tasted the gravy, which Ramsay had previously described as gritty. "Why they think it tastes like liver cuz it's really gritty," he asked, exasperated.

The kitchen's handling of the dish was a major concern, with Ramsay pointing out that the staff had frozen and defrosted the chicken multiple times, resulting in a gritty texture. "G made last weekend Frozen last week and Frozen oh my God it's sour all of you get any fate of gravy off the tables now off the tables now." The kitchen staff seemed to be stuck in a loop, with Ramsay questioning their competence.

As the review continued, Ramsay's frustration grew. He pointed out several other issues, including raw pork next to cooked ribs and an old trout masquerading as fresh one. "Rocky come on when was that cooked Saturday what day is it today Tuesday Tuesday and what we didn't sell on Saturday," he asked, incredulous.

The review ended with a scathing assessment of Chef Pinto's leadership. Ramsay felt that the executive chef was not leading by example and was instead dragging down the entire restaurant. "you're supposed to be a leader a motivator you are seriously seriously leading this place into bankruptcy because the big problem in this restaurant Pinto is in the kitchen fresh frozen slow Thor." Ramsay made it clear that he would not tolerate such incompetence.

In conclusion, Gordon Ramsay's review of Cafe 36 was a wake-up call for the restaurant. The staff and management were left reeling from the harsh criticism, but ultimately, they knew that changes needed to be made. As Ramsay said, "get ready for some changes because Kathy 36 needs it urgently good night."

"WEBVTTKind: captionsLanguage: enhaving a problem with the lasagna the ricot hey hey you guys fam they need this cooked more all right they said it's cold yes ma'am don't rush it we're not Russian yeah we are we're going right back this Grill sucks dad do you want to get off the line this thing is awful Sam D that Char Brer I've made the best things in the world off of it that was again seeing the same thing my dad getting worn out getting angry dad go we got it if we can't handle it then we shouldn't be here and it was really starting to get to me Joe Joe 2 seconds yeah they have to learn to do it without you yeah take 10 minutes out get some fresh air please hey they're fine get out please they have to learn all right I got this cracking I just got to get a few myw workking okay please do it man come on send it man let's go go go go go go get out hell if I was is Rich you sure the hell wouldn't be here well I'd still be here there yeah see we got Tam around this bread sit down I've got the bread hell that guy is unbelievable unbelievable this guy is incredible he had to leave the line he's down and out and he's beat so they' got to step up to the mark and it's now or never for those guys they got to do it for Joe the restaurant and more importantly for themselves come on there you are you are thank you you're welcome that table was here half an hour after us enjoy we still haven't received our food yet honey it's coming how we doing here Sammy coming man can can I plate this plate it plate it I'm plating it I'm not playing I'm plating it okay great you want a God damn award I heard all the noise in the kitchen I mean it's a zoo back there if they're screwing around it's hard to run a smooth chip I do apologize for the delay okay we got a seafood powder there you go dear please enjoy your food hey yeah quality up here where's quality right here quality's there thank you unfortunately Brian's goofing off is causing Sam to lose his Focus you want quality I got you quality huh and the customers are feeling the effects I apologize can you please reorder this for me what's the matter with this the inside on the cool side come on okay ran Sam come here a minute from behind the line sounds like we're around is coming back raw all I want you to do is cut the around and just concentrate a little bit cuz if you concentrate won't come back raw we waited an hour fire food now I'm sitting here 20 minutes waiting for raw fish just quit the around you'll see a difference in the standard come on guys I know we can do better it here we can do better come on then just concentrate yes sir screw that it's Stone Cold and raar you know whose fault all this is tonight it's his the people are done eating and she hasn't got her dinner I haven't even gotten my fruit I want to leave you know who I blame I blame all this on you it's not difficult so stop making pathetic excuses here we got Chef ramsy giving us a hand and now you're going to turn around and basically spit in his face and say it's your fault that I suck that's horrible I feel sorry for the man honey it's coming we don't even want it hold just going to slow down stop being a goofball throwing food out there good great nothing complicated outstanding good man man B6 is ready to walk we got a table walking let's go guys get back in your truck right coming to me looking for excuses excuses I a got no excuses you just said you blame me on the I at when I first arrived that's cool thanks Chef huh what a idiot supposed be in this together right I would never Comm cement mixer guys are pain in the ass let's go oh boy okay little taste test yeah last night for me there wasn't enough tasting going on there wasn't enough identification so I'm going to pass you a little bit of food and I want you to taste it okay and then I'm going to ask you what it is okay are you ready yes yeah good I I didn't know what to expect when he blindfolded us for the most part I do taste my food okay good so one of my favorite Meats Ricky what was that it was beef leg X tastes like chicken you're right Ricky you're wrong that was chicken what how you going to mistake chicken for beef that just blew me out of the water Ricky what was that I said it was pork pork Lex what was that tastes like New York Beef yep Lex is New York strip Jesus we already knew that Lex was going to get more because Ricky doesn't taste his food did you brush your teeth this morning holy mackerel right blindfolds off I expected you to get all of these right and you didn't out of both of you who is the better cook I'm the better cook looking at him well we certainly proved it on the taste test thank you I am the better Chef definitely you know without having to think about it Ricky you happy with that no not necessarily Le Sand's a better Chef than me I know where my skills are at I know what I can do I know what I do in here on a daily basis you know look at them diamonds on that diamonds on my fish diamonds on my fish diamonds on my fish by skets avocado egg rolls chrisy sh wons wow Mexican Asian Indian it sounds like a fusion confusion how are you Hi how are you nice to see you my name is Amy Amy nice to see you nice to meet you likewise I love that smile thank you what's the style of food here what is it is it classic American no I think it's a classic Mexican with American twist twist or a twisty Chef or is there a misprint on there or is that me grilled Caesar sub no really the lce is grilled H CHP it on the grill you never heard of that no it hasn't hit London yet okay I'll start off with that the grilled Caesar no chicken just just you know what throw the chicken in there why not throw the chicken in there I'll go for the um um hello Hi how are you before you steal my knife and before can you say hello oh yeah my name is Kevin Kevin good to see you bud can I help you yeah we're thrilled to have you here I hope you can make some sense out of this yeah Kevin I need you can you excuse me for a second please you're busy yeah D I thought it was a thief that was random random yeah I don't know what he EXC what does Kevin do he's a bartender he's a bartender yeah so he really shouldn't even be over here right now I don't bartender that just pops up and play know what he's doing multitasking okay where were we I'll go for the flash fried oysters um I'll go for the grill salmon and as it's ready just send it thank you D you're welcome coming in Chef I'm ringing in his orders okay okay to be prepared to me and Chef R is's just another customer I mean as long as he likes my food we're going to get along just fine the salad good to go walking out y think he's going to love the salad wa to Grilled Lettuce I mean can't go wrong grilled salad come on it is grilled you're still amazed I'm shocked I've never thought about it but it's true like wait why are we grilling lettuce sorry for interrupting just 2 seconds but this is a first for me a grilled Caesar salad but they actually grilled the lettuce um could you just show a hand if anyone else has ever had a grilled Caesar salad before anybody here ladies no sorry for interrupting sorry oh jeez I always get nervous when a chef serves me the butt the lettuce when you've got the butt of the lettuce on you can never clean the lettuce properly and unfortunately it's not very nice aside dry chicken the salad looks hideous why is it so spicy take it everything is spicy Everything Jesus thanks how are you sir going on I'm amazing how are you and you are Brad Brad good to see you how long have you been here from the beginning from the beginning mhm I can't believe how plush this place is I know it's like don't judge a book by its cover cuz you walk in here and you see this gorgeous place but Midas doesn't live up to its expectations if you can navigate me around there's stuff to stay away from Motes kitos andanas the Poo yeah and why would I stay away from them just because I just think they're really dry m I respect you honestly thank you I'll bear that in mind got it holy crap that's really scary within 5 minutes been in the restaurant and been told what to stay away from from the head waiter hot sauce thank you this is Cheryl this is uh my manager and you manage the kitchen and the front of the house um front of the house and I do catering as well what's wrong with the place lack of customers so why have we got lacking customers we need more more customers we need to figure out how to get more people in here okay thank you and you're the manager yeah oh my God a manager even know what's wrong with the restaurant scary okay look forward to catching up not with the manager thank you Jesus a manager that doesn't know what's wrong I don't know what answer he wanted I mean what was wrong with that lack of customers brilliant that's a great Insight isn't it right here we go let's start off with Vale got it the chimy Chango yeah let's go for a burrito I think that's enough for now all righty thank you anybody taste anything everything was good yeah uhhuh if Chef Ramsey doesn't like my grandmother's recipes that concerns me anybody tastes the tames this see what he thinks tamali I'm extremely hot crunch oh no God I hope the tamali are moist Jesus it's like soaking wet newspaper that is so dry second my goodness me that's a fresh Tani well when we make them we make them in big batches and then they're steamed them and then they're served because we make such large volumes at a time so you're sounding like the cun company now yes and they go out like that it's they should be wet enough with the sauce inside that when you ream them they stay moist what an embarrassment and this is your Chef that ran a C Business correct Jesus okay okay hates the tamales really Hera hates them said it's so dry it's inedible he said it's embarrassing yeah very dry are you cooking everything yeah PE are you cooking the chimies uhhuh I used the microwave for Chim Changas for 1 minute before they fry they taste really really really good okay chicken Chim Changas chimmy chimmy chimmy chimy changa it's dry it's shards of dry chicken now what here's the thing honestly chimy chango chimmy Chucky in the bin what a shamea he hates the chimies he didn't like them I taste before it's really good they flavor not to him apparently I'm frustrated at my kitchen it's a bit of a punch to the gut about my food steak burrito look at that that is gross that has to be the biggest ad for any diaper anywhere in California oh no oh God my God Jesus that's like eating wet cardboard have a taste of that please about to you H the steak was gamey was kind of like a car wash moist and mushy oh my God that is disgusting let me taste the steak he says the steak tastes like did you grill him fresh steak for his burrito yeah you didn't pull it from here right didn't we taste everything before we put it out yes it's really salty nobody tasted before we did this B in Sal that a bone I'm a vegetarian inside the salce Joe 2 seconds there's a bone in artini this is vegetarian and the tomato sauce they put pork bones in it what the she's vegetarian that's how we do it every day John is responsible for the methods that we use to produce the food get me John urgently he says if you don't like it leave John this this is urgent now a lady had just found a pork bone in the rig of three we to give to Sauce but we always always added sausage so you're serving pork bones in the sauce to a vegetarian oh Jesus Christ that's how we prepared food for the last 40 years and I don't see it being a problem a pork sauce to vegetarian it's the way we've always done our business but you can't serve a vegetarian a pork sauce um what the is going on here I don't know what what that's enough had enough had enough do you want me to order you a coffee will that make it better are you okay cuz I can't hear you are you waiting for the Bing no um my friend got sick is he vegetarian no no what did he have a lobster tail yeah and the lobster he said tasted um funny and next thing I knew he John you to is a gentlem being sick of a yeah we Lobster I the mushroom and then you like a medical assistance would you Lu for me to call 911 Joe Pass me a lobster tail please I need one lobster tail it's tough right why the guys's thrown up he's in the bathroom and he's sick please show me exactly what you serve that customer yeah please thank you hell you all right okay no Che your blobster is ready John come here you just smell it seriously fishy I can smell the ammonia yeah you smell that and that's what that man's just eaten that's ponia that's what releases when the body starts decompos it's being pulled apart and then decomposed that's what makes it bad Joe just clarify something for me we can possibly kill them kill someone and whilst we're discussing this and there's a man vomiting in the toilet now I can't believe this is happening right now feels like to know that you got somebody sick and it's the first time you've got your head out the D but it's John's responsibility no matter what because John buys all the product that we use yeah please should we call an ambulance it does not look well call an ambulance hi this is sty speed I need an ambulance the customer's not feeling well your face is really flushed oh my God my worst fear is anybody get sick in my restaurant where's a shot of something I need a shot I need a shot of something I got a guy vomiting I give me give me something give me quick F faka somebody came to your house and you cooked them a dinner how would you feel he started puking all over the place a guy had some Lobster and he has a reaction to it did someone sitting down oh my God we just saw an ambulance come out yes oh my God need to kill the cameras kill the cameras this is this is busy yes huh got there early aren't they 4:30 4:30 who eats there early right wow the decor matches the clientele drab fuddy duddy yeah and seriously oldfashioned I feel like I've come to see my granny in a retirement home I can't eat dinner at 4:30 in the afternoon you enjoy your dinner well I'm sure what would you recommend the troiano salad is excellent It's chopped why would you chop it people seem to love it is that because of their teeth maybe it must be a nightmare KNE forms straw right I can't stand here still I need a few minutes I know I think I'm ready all right what would you like uh first thing eggplant Tower okay then I'll have the chicken wrapped shrimp please finally some fish what would you recommend the Salmon's fresh it comes with potatoes and vegetables or past any pasta you like but you wouldn't serve spaghetti with the salmon yeah people get it all the time cuz they like to take the pasta home usually let's go for the salmon spaghetti B A okay excellent thank you wow two for one what up you got it is he sleeping over there is he here we go right here table T appetizers please all right I'm very excited to show Chef Ramsey what I could do I feel that there will be no Faults in what I produce for him there you go wow say eggplant to oh my god when Chef Ramsey's appetizer coming out you can see his face like what is this I said oh my God we're dead that's definitely not home made mozzarella was Gastly Stone Cold solid and tasteless how are you madam how was dinner fair fair and what have you got in the bag what is that X par she had oh lovely when will you have this for lunch tomorrow yeah so you're not coming back tomorrow no not tomorrow cuz you got dinner there Rock British accent thank you I like your lipstick that's great spending time in the company of The Golden Girls The Golden Girls exactly Kevin bring it out wow chicken wrap shrimp thank you chicken and shrimp well I got the chicken where's the shrimp thing go I'm struggling with that looks like chicken tastes like shrimp oh Jo they are solid I've never had a shrimp that hard why would you stick a shrimp inside a chicken it's one of his Creations I guess okay ready Jesus yes thank you yeah thank you Jesus your shrimp was too hard rock hard like a bullet okay he says why would you put shrimp inside of a chicken he says I don't get it all right when the first dis came back I was I I was disgusted pissed off I want I wanted to prove him wrong I wanted to show him my cooking skills you know are up to par somebody please run this food that's a bowl these thank you there's a thank you okay Christ almighty and dry and absolutely hideous really sorry it's dry like really dry okay would you mind just a problem would you like another piece no no no no okay your salmon was too dry he don't want another piece you said this was brutal here you go you want to taste throw it out when it came back I was just too pissed off to even taste it I was furious at Chef Ramsey saying that my food is Mark no can I even order chicken tenders cuz they don't like their chicken parum please all right yeah I know 2 minutes the turkey chips TI chili whoa come on now that Chef Ramsey has observed the pattern of fast food followed by fast returns this pizza just got sent back he decides to do an examination of the food storage this fridge is Dreadful wow chicken breast oh my God just dumped in there not even taking out the bag that's how lazy they become and the whole fridge is not even chilled it's warm if there's not a decent temperature on the floor here what is that unbelievable pork belly and a carrier bag on the floor next to the pork belly you got cooked chicken it's actually hot inside just fested in there that sat next to the pork belly you got cooked chicken cooked chicken raw pork Jesus Christ what the is that some form of chili a I have salmon that was the last one excuse me hello you a new come here look that is a what that's pork just hold that two seconds that's next to this wings and the top is soaking wet because it's full of condensation and this who grabs that out there and doesn't think about changing the fold who could be that dirty Chile chil around the outside look at the mess of this place it's ridiculous someone M up young man you are running a business hot wings next to raw P you kill everybody are these fies out here behind the line the same way after a service they're probably dirty show me I didn't realize it was as bad and that's a pretty awful feel what the what is that it's a p it was a pizza it was a pizza what is that one how old is that one then this one that one's got to go well you seriously cook that for a customer can't and this one I mean look at it count how many pieces are here please hey and for me this is money now 25 25 what are you expecting a cruise ship with 2,000 people coming in and then you leave that setting there look you leave that setting there you can't take that what's that oh no what is that please that's a Hider is that tuna that's a what a a tuna that is a what oh me and when was this last cleaned Dad don't don't don't don't don't don't you dare tried to tell me that was done from last night oh God no God dad I missed wow what a mess there there's one thing you're going to have to learn get cleaning Mark you've got no idea on the hundreds of thousands of dollars that you pissed through your hands there's a steady stream of undercooked dishes coming back to the kitchen can you oven please no no no col this supposed to be medium oh my god oh no come on what is this Rocky could you put these steaks on just a tiny bit more hi guys this is just in the last 5 minutes I don't know what's going on but you know can someone get a grip please another medium refire is this normal all these complaints with temperatures on Ms mhm especially on the steaks is that acceptable to you no people hate our food so far so good this evening and she turned to Blind deer which frustrates us all you know why does reishi walk around like everything's just perfect and a big smile that's what she believes it all is what's wrong Donnie what's wrong the raviol is cold wow wow wow yeah the kitchen needs help Lots everything tasting good the gravy feels like I got this the bottom of the pot okay thanks for your comments um I just want to let you know at this table right here they both think that the gravy tastes like it came out of the bottom of the pan they're really unhappy about that should I just go ahead and take that back to the kitchen then yeah it's your restaurant which table this table let's deal with it now come on and my apologies Madam if you're not happy with it I'd rather you didn't eat it tastes like Li ref fire a fresh chicken for the lady with no sauce sorry about that we'll get that going for you you taste the gravy I'm going to taste it yeah the gravy tastes really gritty to me where is it now I see right here Jeff can you pass me that gravy everyone's complaining about the gravy I why they think it tastes like liver cuz it's really gritty how was it made G made last weekend Frozen last week and Frozen oh my God it's sour all of you get any fate of gravy off the tables now off the tables now oh my God look at that dry as anything the meats cooked and Raw on the same sh Rocky you got the ribs there what's next to the ribs raw pork raw pork get Rishi please reishi rule number one cross contamination explain to Rishi never sh cook prod next to a raw product so just look at that what is that there raw product raw pork what's that there cooked ribs cooked ribs and this here what is this guys oh my God it's trout what is that new trout old trout just feel how sticky that is on top that's the old trout and that there is the fresh one underneath right we pull today now you pull today what is that bread pudding bread pudding bread what oh my God Rocky come on when was that cooked Saturday what day is it today Tuesday Tuesday and what we didn't sell on Saturday what do you think should happen it's tased oh my gosh stop ladies and gentlemen I sorry and I am so disappointed but whatever you're eating now just stop stop during dinner service owners Carol and Terry were stunned by Gordon's criticism of their head chef Pinto we don't know our ass from a home I'm so scared he opened our eyes to a lot of things throughout the restaurant that people have been taking advantage of us so we have to take a good hard look at everything after a long difficult dinner service the customers who have eaten are not exactly thrilled chicken's a little over done okay so too soupy and the chicken is over done I didn't eat much of my salad cuz I didn't really care for the dressing and those who haven't been served are not willing to wait we got here 5 seven okay so hour 5 minutes I'll 5 minutes done okay all right table 5 is going to walk out in 5 minutes but is this the pace we move at is this the fastest we go Pino has one speed and that speed is you how long has it been almost 2 and 1/ half hours some of the customers have given up completely on Cafe 36 and are leaving without even eating an appetizer this just been a long day I have to really take it all in that hurts after a rough night Gordon confronts the staff overall honestly pretty disappointing both in the kitchen and the dining room there's one thing in here that I would change instantly on the back of my experience today and that's you why you are the executive chef you're supposed to be a leader a motivator you are seriously seriously leading this place into bankruptcy because the big problem in this restaurant Pinto is in the kitchen fresh frozen slow Thor I think that Pinto deserved every single solitary second of that ass reman that he got from Gordon if this was your restaurant would you be freezing everything poring it and then dropping in bowls of water to defrost it to recook it yes or no no I wouldn't embarrassing do you think I enjoyed it standing there and listening to this you know I'm a proud man get the message now show me your pride Chef cuz I'm waiting and unfortunately whether you like it or not the two people behind you it's them you're dragging down that's why I'm pissed to cut the get ready for some changes because Kathy 36 needs it urgently good night ehaving a problem with the lasagna the ricot hey hey you guys fam they need this cooked more all right they said it's cold yes ma'am don't rush it we're not Russian yeah we are we're going right back this Grill sucks dad do you want to get off the line this thing is awful Sam D that Char Brer I've made the best things in the world off of it that was again seeing the same thing my dad getting worn out getting angry dad go we got it if we can't handle it then we shouldn't be here and it was really starting to get to me Joe Joe 2 seconds yeah they have to learn to do it without you yeah take 10 minutes out get some fresh air please hey they're fine get out please they have to learn all right I got this cracking I just got to get a few myw workking okay please do it man come on send it man let's go go go go go go get out hell if I was is Rich you sure the hell wouldn't be here well I'd still be here there yeah see we got Tam around this bread sit down I've got the bread hell that guy is unbelievable unbelievable this guy is incredible he had to leave the line he's down and out and he's beat so they' got to step up to the mark and it's now or never for those guys they got to do it for Joe the restaurant and more importantly for themselves come on there you are you are thank you you're welcome that table was here half an hour after us enjoy we still haven't received our food yet honey it's coming how we doing here Sammy coming man can can I plate this plate it plate it I'm plating it I'm not playing I'm plating it okay great you want a God damn award I heard all the noise in the kitchen I mean it's a zoo back there if they're screwing around it's hard to run a smooth chip I do apologize for the delay okay we got a seafood powder there you go dear please enjoy your food hey yeah quality up here where's quality right here quality's there thank you unfortunately Brian's goofing off is causing Sam to lose his Focus you want quality I got you quality huh and the customers are feeling the effects I apologize can you please reorder this for me what's the matter with this the inside on the cool side come on okay ran Sam come here a minute from behind the line sounds like we're around is coming back raw all I want you to do is cut the around and just concentrate a little bit cuz if you concentrate won't come back raw we waited an hour fire food now I'm sitting here 20 minutes waiting for raw fish just quit the around you'll see a difference in the standard come on guys I know we can do better it here we can do better come on then just concentrate yes sir screw that it's Stone Cold and raar you know whose fault all this is tonight it's his the people are done eating and she hasn't got her dinner I haven't even gotten my fruit I want to leave you know who I blame I blame all this on you it's not difficult so stop making pathetic excuses here we got Chef ramsy giving us a hand and now you're going to turn around and basically spit in his face and say it's your fault that I suck that's horrible I feel sorry for the man honey it's coming we don't even want it hold just going to slow down stop being a goofball throwing food out there good great nothing complicated outstanding good man man B6 is ready to walk we got a table walking let's go guys get back in your truck right coming to me looking for excuses excuses I a got no excuses you just said you blame me on the I at when I first arrived that's cool thanks Chef huh what a idiot supposed be in this together right I would never Comm cement mixer guys are pain in the ass let's go oh boy okay little taste test yeah last night for me there wasn't enough tasting going on there wasn't enough identification so I'm going to pass you a little bit of food and I want you to taste it okay and then I'm going to ask you what it is okay are you ready yes yeah good I I didn't know what to expect when he blindfolded us for the most part I do taste my food okay good so one of my favorite Meats Ricky what was that it was beef leg X tastes like chicken you're right Ricky you're wrong that was chicken what how you going to mistake chicken for beef that just blew me out of the water Ricky what was that I said it was pork pork Lex what was that tastes like New York Beef yep Lex is New York strip Jesus we already knew that Lex was going to get more because Ricky doesn't taste his food did you brush your teeth this morning holy mackerel right blindfolds off I expected you to get all of these right and you didn't out of both of you who is the better cook I'm the better cook looking at him well we certainly proved it on the taste test thank you I am the better Chef definitely you know without having to think about it Ricky you happy with that no not necessarily Le Sand's a better Chef than me I know where my skills are at I know what I can do I know what I do in here on a daily basis you know look at them diamonds on that diamonds on my fish diamonds on my fish diamonds on my fish by skets avocado egg rolls chrisy sh wons wow Mexican Asian Indian it sounds like a fusion confusion how are you Hi how are you nice to see you my name is Amy Amy nice to see you nice to meet you likewise I love that smile thank you what's the style of food here what is it is it classic American no I think it's a classic Mexican with American twist twist or a twisty Chef or is there a misprint on there or is that me grilled Caesar sub no really the lce is grilled H CHP it on the grill you never heard of that no it hasn't hit London yet okay I'll start off with that the grilled Caesar no chicken just just you know what throw the chicken in there why not throw the chicken in there I'll go for the um um hello Hi how are you before you steal my knife and before can you say hello oh yeah my name is Kevin Kevin good to see you bud can I help you yeah we're thrilled to have you here I hope you can make some sense out of this yeah Kevin I need you can you excuse me for a second please you're busy yeah D I thought it was a thief that was random random yeah I don't know what he EXC what does Kevin do he's a bartender he's a bartender yeah so he really shouldn't even be over here right now I don't bartender that just pops up and play know what he's doing multitasking okay where were we I'll go for the flash fried oysters um I'll go for the grill salmon and as it's ready just send it thank you D you're welcome coming in Chef I'm ringing in his orders okay okay to be prepared to me and Chef R is's just another customer I mean as long as he likes my food we're going to get along just fine the salad good to go walking out y think he's going to love the salad wa to Grilled Lettuce I mean can't go wrong grilled salad come on it is grilled you're still amazed I'm shocked I've never thought about it but it's true like wait why are we grilling lettuce sorry for interrupting just 2 seconds but this is a first for me a grilled Caesar salad but they actually grilled the lettuce um could you just show a hand if anyone else has ever had a grilled Caesar salad before anybody here ladies no sorry for interrupting sorry oh jeez I always get nervous when a chef serves me the butt the lettuce when you've got the butt of the lettuce on you can never clean the lettuce properly and unfortunately it's not very nice aside dry chicken the salad looks hideous why is it so spicy take it everything is spicy Everything Jesus thanks how are you sir going on I'm amazing how are you and you are Brad Brad good to see you how long have you been here from the beginning from the beginning mhm I can't believe how plush this place is I know it's like don't judge a book by its cover cuz you walk in here and you see this gorgeous place but Midas doesn't live up to its expectations if you can navigate me around there's stuff to stay away from Motes kitos andanas the Poo yeah and why would I stay away from them just because I just think they're really dry m I respect you honestly thank you I'll bear that in mind got it holy crap that's really scary within 5 minutes been in the restaurant and been told what to stay away from from the head waiter hot sauce thank you this is Cheryl this is uh my manager and you manage the kitchen and the front of the house um front of the house and I do catering as well what's wrong with the place lack of customers so why have we got lacking customers we need more more customers we need to figure out how to get more people in here okay thank you and you're the manager yeah oh my God a manager even know what's wrong with the restaurant scary okay look forward to catching up not with the manager thank you Jesus a manager that doesn't know what's wrong I don't know what answer he wanted I mean what was wrong with that lack of customers brilliant that's a great Insight isn't it right here we go let's start off with Vale got it the chimy Chango yeah let's go for a burrito I think that's enough for now all righty thank you anybody taste anything everything was good yeah uhhuh if Chef Ramsey doesn't like my grandmother's recipes that concerns me anybody tastes the tames this see what he thinks tamali I'm extremely hot crunch oh no God I hope the tamali are moist Jesus it's like soaking wet newspaper that is so dry second my goodness me that's a fresh Tani well when we make them we make them in big batches and then they're steamed them and then they're served because we make such large volumes at a time so you're sounding like the cun company now yes and they go out like that it's they should be wet enough with the sauce inside that when you ream them they stay moist what an embarrassment and this is your Chef that ran a C Business correct Jesus okay okay hates the tamales really Hera hates them said it's so dry it's inedible he said it's embarrassing yeah very dry are you cooking everything yeah PE are you cooking the chimies uhhuh I used the microwave for Chim Changas for 1 minute before they fry they taste really really really good okay chicken Chim Changas chimmy chimmy chimmy chimy changa it's dry it's shards of dry chicken now what here's the thing honestly chimy chango chimmy Chucky in the bin what a shamea he hates the chimies he didn't like them I taste before it's really good they flavor not to him apparently I'm frustrated at my kitchen it's a bit of a punch to the gut about my food steak burrito look at that that is gross that has to be the biggest ad for any diaper anywhere in California oh no oh God my God Jesus that's like eating wet cardboard have a taste of that please about to you H the steak was gamey was kind of like a car wash moist and mushy oh my God that is disgusting let me taste the steak he says the steak tastes like did you grill him fresh steak for his burrito yeah you didn't pull it from here right didn't we taste everything before we put it out yes it's really salty nobody tasted before we did this B in Sal that a bone I'm a vegetarian inside the salce Joe 2 seconds there's a bone in artini this is vegetarian and the tomato sauce they put pork bones in it what the she's vegetarian that's how we do it every day John is responsible for the methods that we use to produce the food get me John urgently he says if you don't like it leave John this this is urgent now a lady had just found a pork bone in the rig of three we to give to Sauce but we always always added sausage so you're serving pork bones in the sauce to a vegetarian oh Jesus Christ that's how we prepared food for the last 40 years and I don't see it being a problem a pork sauce to vegetarian it's the way we've always done our business but you can't serve a vegetarian a pork sauce um what the is going on here I don't know what what that's enough had enough had enough do you want me to order you a coffee will that make it better are you okay cuz I can't hear you are you waiting for the Bing no um my friend got sick is he vegetarian no no what did he have a lobster tail yeah and the lobster he said tasted um funny and next thing I knew he John you to is a gentlem being sick of a yeah we Lobster I the mushroom and then you like a medical assistance would you Lu for me to call 911 Joe Pass me a lobster tail please I need one lobster tail it's tough right why the guys's thrown up he's in the bathroom and he's sick please show me exactly what you serve that customer yeah please thank you hell you all right okay no Che your blobster is ready John come here you just smell it seriously fishy I can smell the ammonia yeah you smell that and that's what that man's just eaten that's ponia that's what releases when the body starts decompos it's being pulled apart and then decomposed that's what makes it bad Joe just clarify something for me we can possibly kill them kill someone and whilst we're discussing this and there's a man vomiting in the toilet now I can't believe this is happening right now feels like to know that you got somebody sick and it's the first time you've got your head out the D but it's John's responsibility no matter what because John buys all the product that we use yeah please should we call an ambulance it does not look well call an ambulance hi this is sty speed I need an ambulance the customer's not feeling well your face is really flushed oh my God my worst fear is anybody get sick in my restaurant where's a shot of something I need a shot I need a shot of something I got a guy vomiting I give me give me something give me quick F faka somebody came to your house and you cooked them a dinner how would you feel he started puking all over the place a guy had some Lobster and he has a reaction to it did someone sitting down oh my God we just saw an ambulance come out yes oh my God need to kill the cameras kill the cameras this is this is busy yes huh got there early aren't they 4:30 4:30 who eats there early right wow the decor matches the clientele drab fuddy duddy yeah and seriously oldfashioned I feel like I've come to see my granny in a retirement home I can't eat dinner at 4:30 in the afternoon you enjoy your dinner well I'm sure what would you recommend the troiano salad is excellent It's chopped why would you chop it people seem to love it is that because of their teeth maybe it must be a nightmare KNE forms straw right I can't stand here still I need a few minutes I know I think I'm ready all right what would you like uh first thing eggplant Tower okay then I'll have the chicken wrapped shrimp please finally some fish what would you recommend the Salmon's fresh it comes with potatoes and vegetables or past any pasta you like but you wouldn't serve spaghetti with the salmon yeah people get it all the time cuz they like to take the pasta home usually let's go for the salmon spaghetti B A okay excellent thank you wow two for one what up you got it is he sleeping over there is he here we go right here table T appetizers please all right I'm very excited to show Chef Ramsey what I could do I feel that there will be no Faults in what I produce for him there you go wow say eggplant to oh my god when Chef Ramsey's appetizer coming out you can see his face like what is this I said oh my God we're dead that's definitely not home made mozzarella was Gastly Stone Cold solid and tasteless how are you madam how was dinner fair fair and what have you got in the bag what is that X par she had oh lovely when will you have this for lunch tomorrow yeah so you're not coming back tomorrow no not tomorrow cuz you got dinner there Rock British accent thank you I like your lipstick that's great spending time in the company of The Golden Girls The Golden Girls exactly Kevin bring it out wow chicken wrap shrimp thank you chicken and shrimp well I got the chicken where's the shrimp thing go I'm struggling with that looks like chicken tastes like shrimp oh Jo they are solid I've never had a shrimp that hard why would you stick a shrimp inside a chicken it's one of his Creations I guess okay ready Jesus yes thank you yeah thank you Jesus your shrimp was too hard rock hard like a bullet okay he says why would you put shrimp inside of a chicken he says I don't get it all right when the first dis came back I was I I was disgusted pissed off I want I wanted to prove him wrong I wanted to show him my cooking skills you know are up to par somebody please run this food that's a bowl these thank you there's a thank you okay Christ almighty and dry and absolutely hideous really sorry it's dry like really dry okay would you mind just a problem would you like another piece no no no no okay your salmon was too dry he don't want another piece you said this was brutal here you go you want to taste throw it out when it came back I was just too pissed off to even taste it I was furious at Chef Ramsey saying that my food is Mark no can I even order chicken tenders cuz they don't like their chicken parum please all right yeah I know 2 minutes the turkey chips TI chili whoa come on now that Chef Ramsey has observed the pattern of fast food followed by fast returns this pizza just got sent back he decides to do an examination of the food storage this fridge is Dreadful wow chicken breast oh my God just dumped in there not even taking out the bag that's how lazy they become and the whole fridge is not even chilled it's warm if there's not a decent temperature on the floor here what is that unbelievable pork belly and a carrier bag on the floor next to the pork belly you got cooked chicken it's actually hot inside just fested in there that sat next to the pork belly you got cooked chicken cooked chicken raw pork Jesus Christ what the is that some form of chili a I have salmon that was the last one excuse me hello you a new come here look that is a what that's pork just hold that two seconds that's next to this wings and the top is soaking wet because it's full of condensation and this who grabs that out there and doesn't think about changing the fold who could be that dirty Chile chil around the outside look at the mess of this place it's ridiculous someone M up young man you are running a business hot wings next to raw P you kill everybody are these fies out here behind the line the same way after a service they're probably dirty show me I didn't realize it was as bad and that's a pretty awful feel what the what is that it's a p it was a pizza it was a pizza what is that one how old is that one then this one that one's got to go well you seriously cook that for a customer can't and this one I mean look at it count how many pieces are here please hey and for me this is money now 25 25 what are you expecting a cruise ship with 2,000 people coming in and then you leave that setting there look you leave that setting there you can't take that what's that oh no what is that please that's a Hider is that tuna that's a what a a tuna that is a what oh me and when was this last cleaned Dad don't don't don't don't don't don't you dare tried to tell me that was done from last night oh God no God dad I missed wow what a mess there there's one thing you're going to have to learn get cleaning Mark you've got no idea on the hundreds of thousands of dollars that you pissed through your hands there's a steady stream of undercooked dishes coming back to the kitchen can you oven please no no no col this supposed to be medium oh my god oh no come on what is this Rocky could you put these steaks on just a tiny bit more hi guys this is just in the last 5 minutes I don't know what's going on but you know can someone get a grip please another medium refire is this normal all these complaints with temperatures on Ms mhm especially on the steaks is that acceptable to you no people hate our food so far so good this evening and she turned to Blind deer which frustrates us all you know why does reishi walk around like everything's just perfect and a big smile that's what she believes it all is what's wrong Donnie what's wrong the raviol is cold wow wow wow yeah the kitchen needs help Lots everything tasting good the gravy feels like I got this the bottom of the pot okay thanks for your comments um I just want to let you know at this table right here they both think that the gravy tastes like it came out of the bottom of the pan they're really unhappy about that should I just go ahead and take that back to the kitchen then yeah it's your restaurant which table this table let's deal with it now come on and my apologies Madam if you're not happy with it I'd rather you didn't eat it tastes like Li ref fire a fresh chicken for the lady with no sauce sorry about that we'll get that going for you you taste the gravy I'm going to taste it yeah the gravy tastes really gritty to me where is it now I see right here Jeff can you pass me that gravy everyone's complaining about the gravy I why they think it tastes like liver cuz it's really gritty how was it made G made last weekend Frozen last week and Frozen oh my God it's sour all of you get any fate of gravy off the tables now off the tables now oh my God look at that dry as anything the meats cooked and Raw on the same sh Rocky you got the ribs there what's next to the ribs raw pork raw pork get Rishi please reishi rule number one cross contamination explain to Rishi never sh cook prod next to a raw product so just look at that what is that there raw product raw pork what's that there cooked ribs cooked ribs and this here what is this guys oh my God it's trout what is that new trout old trout just feel how sticky that is on top that's the old trout and that there is the fresh one underneath right we pull today now you pull today what is that bread pudding bread pudding bread what oh my God Rocky come on when was that cooked Saturday what day is it today Tuesday Tuesday and what we didn't sell on Saturday what do you think should happen it's tased oh my gosh stop ladies and gentlemen I sorry and I am so disappointed but whatever you're eating now just stop stop during dinner service owners Carol and Terry were stunned by Gordon's criticism of their head chef Pinto we don't know our ass from a home I'm so scared he opened our eyes to a lot of things throughout the restaurant that people have been taking advantage of us so we have to take a good hard look at everything after a long difficult dinner service the customers who have eaten are not exactly thrilled chicken's a little over done okay so too soupy and the chicken is over done I didn't eat much of my salad cuz I didn't really care for the dressing and those who haven't been served are not willing to wait we got here 5 seven okay so hour 5 minutes I'll 5 minutes done okay all right table 5 is going to walk out in 5 minutes but is this the pace we move at is this the fastest we go Pino has one speed and that speed is you how long has it been almost 2 and 1/ half hours some of the customers have given up completely on Cafe 36 and are leaving without even eating an appetizer this just been a long day I have to really take it all in that hurts after a rough night Gordon confronts the staff overall honestly pretty disappointing both in the kitchen and the dining room there's one thing in here that I would change instantly on the back of my experience today and that's you why you are the executive chef you're supposed to be a leader a motivator you are seriously seriously leading this place into bankruptcy because the big problem in this restaurant Pinto is in the kitchen fresh frozen slow Thor I think that Pinto deserved every single solitary second of that ass reman that he got from Gordon if this was your restaurant would you be freezing everything poring it and then dropping in bowls of water to defrost it to recook it yes or no no I wouldn't embarrassing do you think I enjoyed it standing there and listening to this you know I'm a proud man get the message now show me your pride Chef cuz I'm waiting and unfortunately whether you like it or not the two people behind you it's them you're dragging down that's why I'm pissed to cut the get ready for some changes because Kathy 36 needs it urgently good night e\n"