The Grand Opening of Pornea: A Bumpy but Successful Night

It was a night to remember for Muhammad and his team at Pornea, the new restaurant that had been making waves in New York City. The grand opening had been anticipated with great excitement, and from what could be seen, it was shaping up to be an event to remember. The dining room was filled with anticipation, and the kitchen was humming along as the staff worked tirelessly to ensure a flawless experience for their customers.

As Muhammad looked around at his team, he couldn't help but feel a sense of pride and accomplishment. They had been working hard for weeks to get everything just right, and it was starting to pay off. The atmosphere in the restaurant was electric, with happy chatter and clinking glasses filling the air. It was clear that this was going to be a night to remember.

But little did Muhammad know, tensions were brewing backstage. Martin, one of his managers, had been struggling to work effectively with him, and their relationship had become increasingly strained. Gordon Ramsay, the famous chef and restaurateur, had come in to offer his expertise and guidance, but Martin's behavior was causing friction between him and Muhammad.

As the night wore on, things began to boil over. Muhammad's frustration with Martin finally came to a head, and he had a heated argument with him in front of the entire staff. "I've never used you respected you I'm proud of what we've done I've never cheated you you're recommending you're enough I've had enough because you have been insulting me," Muhammad said, his voice rising with emotion.

Martin, taken aback by Muhammad's outburst, tried to defend himself, but it was too late. The damage was done, and the atmosphere in the restaurant began to sour. "You want to see passion? I'm giving you passion," Muhammad said, his eyes flashing with anger. "This person I've respected and you got the audacity to accuse me of like taking his money riding off his back is is is what you said well that is disgusting you have no right you don't know that what what what I have nothing to be guilty of."

The tension between Muhammad and Martin was palpable, and it seemed like it might take more than just words to resolve the issue. But as the night wore on, things began to calm down, and the focus shifted back to the food, the service, and the customers.

Despite the rocky start, Pornea's grand opening had been a resounding success. The restaurant was packed with happy customers, all of whom were raving about the food and the atmosphere. "How did you like it?" one customer asked Muhammad, who beamed with pride. "It was really good," he replied.

As the night drew to a close, Muhammad couldn't help but feel a sense of relief and accomplishment. It had been a bumpy ride, but they had made it through, and that was all that mattered. The restaurant's revenue had increased significantly, and server tips had also seen a notable rise. It was clear that Pornea was on the right track.

As Muhammad left the restaurant at the end of the night, he was greeted with good news: Chef Vikas had accepted an offer to be the restaurant's ongoing consultant, with Muhammad as his new manager. "I will help you at any limit at any extent," Vikas promised, and Muhammad smiled, feeling a sense of relief wash over him.

Gordon Ramsay had worked his magic once again, transforming Pornea into a restaurant that was truly worth visiting. The decor was stunning, the food was exceptional, and the service was top-notch. "It's gone exceptionally well," Gordon said, beaming with pride. "Yes, yes, yes great food great decor great birs happy customers I really mean it."

As Muhammad shook hands with Chef Vikas, he couldn't help but feel a sense of gratitude towards Gordon Ramsay for believing in him and his team. "You've got all the tools now do it don't stop working hard," Gordon said, and Muhammad nodded in agreement.

The future looked bright for Pornea, and Muhammad was excited to see what the coming days would bring. With Chef Vikas on board and Gordon Ramsay's guidance, he knew that they could overcome any obstacle and achieve great things. As he left the restaurant, Muhammad couldn't help but feel a sense of pride and accomplishment. He had faced his demons and come out on top, and that was all that mattered.

The transformation of Pornea from a struggling restaurant to a thriving success story was nothing short of remarkable. From what could be seen, it had been a wild ride, but in the end, everything had worked out for the best. As Muhammad looked back on the night's events, he couldn't help but smile. Despite the rocky start, they had made it through, and that was all that mattered.

In the days and weeks that followed, Pornea continued to generate great buzz throughout New York City. Food critics raved about the restaurant, and customers flocked from all over to taste its exceptional dishes. It was clear that Muhammad and his team had worked hard to get everything just right, and it showed in every aspect of the restaurant.

As for Muhammad, he was hailed as a success story, a restaurateur who had overcome adversity and come out on top. He knew that he owed a lot of his success to Chef Vikas and Gordon Ramsay, who had believed in him when no one else would. But most of all, he knew that it was his own hard work and determination that had made Pornea the restaurant it was today.

In the end, the night's events at Pornea were just a small part of a much larger story. A story of perseverance, hard work, and determination. And as Muhammad looked to the future, he knew that there would be more ups and downs ahead, but he was ready for whatever came next.

"WEBVTTKind: captionsLanguage: enfor the past 3 years Gordon Ramsey has been trying to rescue some of the worst restaurants in Britain this is disgusting God it looks like something out a poor movie that's not that's R if you don't break away from the stove I swear to God the business is going to close I don't think you can actually cook now he's traveling to the USA to turn around America's Kitchen Nightmares please help me each week he will go to restaurants on the brink of disaster there is no more money he's not doing his job this place is a disaster Zone I put so much into it and to get these restaurants back on track Gordon will hold nothing back I've never ever ever ever met someone I believe in as little as you it's intense touch the wall you dirty Pig what do we need a death in the restaurant before some gets the grip I thought your food was crap I'd rather have this conversation downstairs it's emotional that's it seriously I'm pissed off it's not my fault why did you keep eating if it was that bad just go just go and it's shocking fire them on a spot oh my God look at them I've eaten it I feel like speding on both of them I think this place will run better without you can you go and tell them that the kitchen is closed we're shut is the luckiest day of their lives we shut for the we're shut for the night we will make this success put your hand up and swear to God in the end Gordon will bring about dramatic turn AR horrible not just of the restaurants I like it oh it's fantastic but of the people who work in them forget you man the rest of my life but while most appreciate Gordon's help bless you you are a wonderful person others aren't quite so great Chef I know you can hear me don't run why is this guy here who the are you to turn around and tell me when you were like a pig you French Pig goodbye Chef good luck loser get ready as Gordon Ramsey attempts to turn America's Kitchen Nightmares your for to receive may the Lord not kill me with food poisoning back into dreams please do not screw it up tonight on Kitchen Nightmares USA Gordon heads to an old Italian eery well this one's going to be interesting isn't it to find a family and a restaurant in crisis you can become famous in the next 24 hours for poison half a babyon Tina the owner is a wreck I want to cry or commit bloody murder and her brother doesn't seem to care instead of buying a stove I bought a suit you know he's a 250 lb spoiled baby he's a little you ain't got me scared you ain't got me scared with just a week to turn it around Gordon must pull this family together holy ma they don't listen but it will be an immense challenge you have to stay out of it the chef's worn down when the dishes are ready that's when they're going to come out and the kitchen's worn out I cannot believe you work in that ho this is my one working Ling that's it the manager is a tyrant so what do you mean I'm getting h give me his M the door and the staff are ready to throw in the tow get no no no can Gordon unite this dysfunctional family restaurant I'm going to kill myself this is ridiculous should I come back next week for the B CL and get their house back in order you blow jum that's coming up on Kitchen Nightmares USA Babylon New York is a quaint Village on the Southern Shore of Long Island it's home to a number of Italian restaurants but there's one family establishment that needs Gordon Ramsay's help more than any other Hi how are you I'm the owner of this restaurant Peters there's a lot of stress this place a mess I'm all over the place it's pretty open right now what would you like no one thinks I'm the owner in here they all think it's my brother cuz he's the host come on Peter help yeah the there were a lot of restaurant owners that they're married to their business day and night but I choose not to live my life that way I'm the only son that's me I don't really know who Peter thinks he is honestly I think he's hoping for a shot at the next Good Fellas movie just what I thought I was out they pull me back in that was a great movie right yeah that was awesome we're close family we're a close family it's a family business you understand come on you come on I believe Peter is a core problem of the restaurant who the is you know I'm passionate I'm Italian I yell gentlemen why is this guy here 2 minutes later I'm over it come on let me hug it out let's hug it out let's hug it out he takes advantage of the place can I have a cappuccino from here please I take so much pride in myself my appearance my car my clothes I got SCE on my suit I take care of myself and it shows you can put your hands on me I promise I won't bring you up on charges you know what I mean he's not so concerned with the customer he's more concerned with them noticing him instead of buying a stove I bought a suit you know the tools that we have in the kitchen right now need to be sharpened there are three ovens down the oven on the bottom is completely out we have a broiler that's not working when I got dressed tonight I felt like I should have been in Florida you know what I mean the whole family's throwing everything on Tina's shoulders and I don't think she can handle okay I don't give a if it broke but I have to have a nervous breakdown over a goddamn candle holder this restaurant was one of the top restaurants in the village here and uh it's just really slowly declined the restaurant is not making the money that it was making right now we're not paying the bills do me a favor go take a walk how's that go take a walk we're getting phone calls the guy is not stop calling and then and my father's making the situation worse I feel that my business is at a pivotal point it keeps me up at night that I know there are problems here you made a big mistake John com here yeah before I lose my life I would sell the place and I don't want to do that that's not in my heart I'm here in Babylon in New York to meet Peter from Peter's restaurant it's a family small Quaint restaurant and it's on its ass struggling big time and he said he was going to pick me up where is he where is he come on this can't be him what the is this Peter how you doing Gordon good to see you nice car how are you Wai for you welcome to Babylon yeah how are you very well thinking you good great man you look well see thank you so do you from the minute we met it was like super Superman arrived you know so I'm very excited come on in I feel like I'm in Hollywood and what a quaint little uh town so here it is welcome Peters thank you FD I want to introduce you to my family mom dad this is Gordon Ramsey and this is Tina to meet you when I first met him like you know I don't know how to take them but with this hair like that I think he one of these crazy foreigners is your restaurant Peter's it's my name yeah it's mine how nice all the family working together absolutely Mom Dad Big Brother little sister when Gordon got here I was so looking forward to meeting him I mean he's smart guy he's a good-looking guy he's charismatic so who's the chef Robert Robert Robert Gordon Ramsey how are you this this is Robert osara and you're the head chef I'm the head chef excellent these are my two best friends Jerry and Jerry Jerry and Jerry yeah oh you know what it is if they don't like the food they go Jerry and Jerry beat the out them I feel honored I've been introduced to the Mob well this one's going to be interesting isn't it may we decided yeah I might start with the crab cake please crab cakes thank you okay and then one of my favorites Lobster RAV very good lovely thank you and so your first name was Angelo Angelo gentlemen I got Ramsay's order please okay here's the crab okay this is is a spicy Dijon sauce the cupcakes are homemade they are homemade yes thank you enjoy looks terrible the salad is it salad fresh there's all like little bits in there like rot huh how old is that salad take it back before something jumps out of there I'll just taste the crab cake and I mean it's Ros in that no yes Dam this is ridiculous man look at the how old is this salad you make me look like a Bon um Angelo yes I don't want to put you in an awkward position but that's stone cold in the middle and that's not fresh crab meat they're gross okay I'll let them know yeah when you come into an Italian restaurant you want to identify that the food is fresh instantly frb cake cold not a good start he might knock the ravioli but he's going to knock the ravioli where is he going to knock about the ravioli they're good no they're from Restaurant Depot what do you think yeah thank you well I don't need any parsley that's not even Lobster that's just like baby food inside Gunk who who garnish that dish what who garnished that dish you got to be kidding me you put half a pound of parsley on my plate he said wow and Posley on this dish first of all I put the Posley on that's my job and I'll decide what goes on it it ain't your problem yeah but I don't need to hear criticism which I already know did it go yell it in it's craziness it's chaos at times I can shoot every person in here it's GLE it's over over it's over what's going on John the sous chef is insulted over the Posley I'm going to go diffuse a fight in this kitchen right now excuse me that's how I like to do it so I did it my way do you understand what I'm saying Angelo all the time holy smoke welcome to Babylon now that Gordon has tried the food it's time for a heart-to-heart with a peligrino family I'd like to be told the truth nothing but the truth and the quicker I get to the truth the quicker I can help so manager the way I look at things is everyone needs come in comes in tells everyone to do he's supposed to be doing including me I try to clean up he wants coffee he wants a water he knows that this man you don't know about the dayto business and we appreciate it m but you're here you know but you really shouldn't give import of anything she comes here and creates more problems I'm sorry for being so personal but I I held in my I had to go to trying is my and this is why the business is falling apart I'm sorry me coming up always fascinates me what you find at the back of a fridge Gordon's shocking kitchen investigation it looks like something out of a sci-fi movie leads to a confrontation with the family you can become famous in the next 24 hours poison half a babyon will Gordon and Peter ever see I to ey you this place will run better without you or will Peter continue to havoc on his restaurant you blow it's day two in Babylon and Gordon has already discovered that the speciality of this restaurant is arguing now it's time to investigate the state of the kitchen what's in this one blaty H what is in there red rolls bread rocks temperature of the fridge is not even cold so stuff's rotten mold moldy Decay rotten onions yeah they look like camels turd it looks like something out of a sci-fi movie oh my God you eat that it's like the fridge has dripped all over it the whole thing leaking here last year's rain waterer inside whole thing looks like it's about to fall down hey mate thanks coming I'm I'm I'm I'm very sorry mate something happened I had to pick something up what happened I had to pick up something that came uh indirectly to you know inadvertently to the wrong place this was like an act of God this morning that would let me show you something that I hope will open your eyes and Tina Angelo as well yeah have a look at this when was the last time you went inside a Walkin fridge to Walkin fridge uh I had a hot flash last week and I a hot flash what does that mean I mean I was like hot and I walked in here for a second what the look there's onions growing on top of onions but it gets worse unfortunately the whole thing leaking here what the is that what is that I don't know you have to a shf you can become famous in the next 24 hours for poisoning half a Babylon you ought to be ashamed that is sour and has to be 4 weeks old just just just smell that for me no no just just smell it I just got up yeah okay just just smell it though Tina oh that's the tray would we really serve that no but doesn't this fall under the chef's job well where are the this is your fridge in the middle of your business can we get out of here before I catch something yeah I feel terrible it's like you know telling somebody telling you your kid is ugly this is ridiculous here is Fu the walkin box is a mess but you know what that Walkin box was exactly how we felt about working in the kitchen it's like blame everything on me big fires in Chicago Hurricane Katrina 911 what the I mean I never seen something like this stop acting like a baby I'm not acting like a baby just throw everything on me because it's like you know what I take it number one me I want the place clean okay so clean clean it guys please clean the place you're embarrassing me I've never seen something like this this is unbelievable before Gordon does anything else he wants to make sure the kitchen is spotless how we doing ladies I believe Peter is a core problem of the restaurants dysfunction and he isn't concerned much about anybody else but himself the kitchen is now cleaner than it's been in years so Gordon can turn his attention to observing tonight's dinner service and reservations what have we got booked we're really uh what do we have some uh there's nothing in there business is is rough it's hurting I may have to sell my watch got $20 so it is fake fake the only thing that's fake is my teeth they're white they're white they're bleached how much that cost I don't know th000 a visit I just brush mine twice a day hell but it goes well with a brown tan well you know somewh yeah I'd rather buy a new stove it's been such a long time since I have good equipment here it's bothering me but there's nothing I can do about it it's not my restaurant what doesn't work all these stove tops here don't work the broiler doesn't work proper this oven does not work we use it as storage we keep our towels and stuff in here when was the last time a new piece of equipment was bought in this kitchen and they never put a nickel into this Place pet is lot more proud of his car than he is his restaurant absolutely Terri that kitchen is the heart of the restaurant when that's hurt it's like a clogged artery you're going to have a big problem with so much of the kitchen equipment not working it's almost impossible for the chefs to do their jobs and their frustration has been felt by the rest of the staff where's my uh porteno they're coming but don't keep asking for them don't ask for them one more time when there's a chaotic night here I have Robert screaming when the fishes are ready that's when they're going to come out he's an excellent chef but he's crazy take them take this out got to keep asking for the fool can you see if my friend the doctor wants to have a bottle of wine on um sure yeah P folks another bottle of wine on Peter you all right who's got C5 U buy them an after dinner drink on is the doctor comp tonight is he the doctor the doctor's caled do you take care of it personally or did you put on the business goes off the top it's an expense how can I not I mean got you know guy takes care of me it's only business I think they said that in the godfa I charge my doctor trust me he ears enough yeah it's like a little meeting place here little meeting place yeah shame no one spending money the combination of Peter spending a great deal of money on himself and giving away free meals has put the family business in jeopardy and brought a debt collector to the door the guy what yeah he like no not right now I know buddy no no not right now I soon as you got a minute okay soon as you got a minute telephone guy go yourself get the out of here pick your hands up John pick your hands up me you're a tough guy you want to hit me put your hands on me I'll let you do it first listen to me tough guy no you're a tough guy my friendship is you ain't my friend you're a scumbag that's why scumbag you always been a scumbag you talk to me like that again you get hurt you'll get hurt you ain't got me scared you ain't got me scared B don't walk up on me hurt you you little get the out of here maybe you don't understand what no I spoke to other people too that he's in debt with that called me up and said if there's anything I could do I just wanted to talk to him now wasn't the time after Peter's brush with an overzealous debt collector Gordon checks in with his sister restaurant owner Tina I know I've just arrived but me how do you manage oh I'm motivated by all the nice people that come in to visit me uh but other than that I'm having a breakdown tell me your biggest frustration what's the one big issue that you have from the kitchen to my brother just it seems like it's like a free-for all like everyone's just doing what they want I get so exasperated sometimes so stressed out that I want to cry or commit bloody murder but does Peter playart in the financial side he'll take his paycheck but not come in I come in and I'll they'll tell me oh Peter took $200 it's like I didn't even break even for the day and he took money you can't do that how long can you continue function like this with not much longer and I can't I can't do it either I would soon sell the business I'm not a martyr I feel like I'm doing it on my own and that's the part about it I resent it's not fair if this doesn't work you know what's at stake in terms of you know how much will you lose my house your house this is crazy because the true definition of a family business is every member of that family working within to make it successful not one person carrying the burden I know it's day three and time for Gordon to give the family A much needed wakeup call this business was set up 17 years ago as a family business yes yes today we're going to renew that commitment we're going to make it more family than ever before this is what we're going to do you yeah with your father we going to go and run the kitchen you're going to cook yeah you're going to run the kitchen I love it God hey V I want you to go and work in that kitchen and just experience what it's like behind that line and work with your dad you like food you certainly eat enough of it here Tina you're going to run the dining room with your mom okay get in the kitchen and get familiar with what's going on Peter I never seen cook but I never seen him boil an egg look at me I'm looking Shing find it I'm shaking you're not shaking enough let's go come on huh Peter's like one of those guys he eats out a lot so he assumes he knows about cooking in restaurants he has no clue about the kitchen hello hello welcome while Peter and his father are settling into the kitchen why is this burnning UNC go L welcome to my world Gordon is packing the dining room with hungry customers best ERS coming in Stand by can I start with you what would you like Sal M do me a favor make me an espresso please go make it yourself I just want my mother to get me espresso and I'm ready espresso so bloody hell is he always like this yeah huh is he my God if my dad and my brother were the chefs I think there'd be a mass murder in here I have an order all aboard the first order is in I need black olives and ACH chokes right underneath here could someone set the us up oh hold on now it's them that didn't set you up properly no I'm having a meltdown here are we ready to order do you need a few minutes can I have a working oven those are the ones I ordered already that clams and the soup what the is that this is a a cluster F back here angel table of seven please my darling table of 10 coming in the door where are the clams where's the salmon where's my lemon we're shouting for lemons and look there's a box of lemons hair I I need clean spoons I need clean spoons I need chicken I need chicken what's that in front of your eyes oh okay Peter is he's a 250 lb spoiled baby holy too didn't get their Str to tell you their plans uh tell them about coner they don't need appetizers no no you have to get them out what do you want me to do I could do what they can do at the moment okay that's put the cat amongst the pigeons Peter is now getting a taste of his own medicine he's now seen how difficult it is to cook in that kitchen with nothing that works so this is embarrassing because this should have been a family close-knit tight run restaurant it's an hour into lunch service and there's still no food coming out of the kitchen done what's burning in here we just burnt the chicken we're in the weed we just couldn't handl it I don't know I'm looking for corner to hide somewhere can someone get me Tina please I need orange juice you want Tina to stop now and get you a glass of orange juice do I have anybody that can help me can you me orange juice yourself what I beg your pardon o take it easy take it easy killer I want to see what Big Boy's made of come on let's go yeah yeah let let's go big boy finally someone told him listen buddy don't act like you're you're the king over here because you got nothing you get the out of here out Robert back on here please yeah let's go God unbelievable now Gordon has proved his point about the inadequate kitchen he realizes that he has to do something drastic to get the restaurant ready to be relaunched Gordon did you know attack Peter in the right way because he saw him as being you know a big shot a guy trying to act like a big shot would you do me a favor yeah we go out going get some fresh air or you I'm going get a manicure polish your wheels or do something it's day four and although Peter's attitude to work has been a disappointment Gordon has no choice but to introduce the first phase of his transformation plan right today is a new beginning a new chapter for Peter's restaurant yes yes the one one thing that really needs to take place here is a commitment we're going to implement changes follow me please yeah through to the kitchen welcome to your new kitchen oh my god oh man holy have a look have a look have a look Gordon brought in a team of kitchen Specialists who worked all night to give this restaurant something it sorely needed a proper kitchen every other is working oh my God let me plates stoves ovens mats I can't believe it a new double fridge as well oh my God what proper working fridge yes what a kitchen I think we were all starting to lose steam here and give up and and he he brought us back to uh this a sunny day your new kingdom this is really a good thing now I can really have a real kitchen where I can actually do things the right way I've invested in this now I want to see you with opportunity comes responsibility and I think that's what Gordon was trying to point out you know what I've given you what you asked for now you're responsible for to use it respectfully it's time for the chefs and Gordon to put the new kitchen to good use as Gordon starts to change the menu there we go I want to focus on Family Style Dining with we're going to be making simple stunning classic Italian foods okay lasagna I'm very excited tonight to cook with Gordon definitely an honor to cook with someone like him I fell into a bit of a rut culinarily and now that Gordon's giving me this new menu to work with it's a revitalizing kind of feeling you know let's go Gordon introduces a new family style menu that will make Peter's restaurant stand out from the competition there's what six seven Italian restaurants out there in Babylon one thing that can separate this restaurant from the others is running this like a true Family Restaurant Gordon came about the idea of family style which I think is an exceptional idea we needed something to help us stand out for tonight's dinner service The partially covered ravioli and the cold crab cakes have been replaced by fresh homemade family style dishes such as Lobster RI the pen lasagna grilled flank Ste capalini and Ro and then poretta which is beautiful you know these are dishes that are popular this is now a time for you to sort of really seriously start getting that message out there it's so simple okay guys we got a a big big big big launch yeah Big Time come on come on man man with a brand new kitchen a redesigned menu and a new approach that reaches out to families the restaurant is ready for it's big relaunch let's do it with the doors about to open Gordon gathers the staff for a last minute pet talk okay tonight is a critical crucial night are you with us or you I'm just waiting for for him we're right really busy right now once again Peter has a debt collector on his doorstep well you are interfering that's what I'm saying go the way would you mind interfering I got to wait two minutes I got to talk get out of the way what why don't you go out the way so we can go on get out of the way wait I'm talking to them why don't you go not get out the way I want to talk to Y I'm saying go way relax relaxx Rel relax relax relax relax get the who the are you relax relax D you T guy hey get head T guys come on you my father made mistake come on come made mistake I H you get T gu get the out of here stop come on you fake T Guy come on you fake T Guy come on come on you want me come on I'll put you in the hospital yeah yeah come out the way come out the way this guy this guy come on you fake Gangsta you you're a you're embarrassing me this guy go inside come on Peter Peter relax relax relax who the is he relax to come in my place relax relax relax relax relax relax come on H my you scumbag get tough guy head come on right now right now hey come on B boy take it easy come in here come here come here man come in come K I'm sent Five Guys to his house right now Jeremy and guys are on their way right now who the is he give me this Al when it's the last that's coming in this place you're getting hotheaded why did you see my father on the floor no so what do you mean I'm getting hot sing relaxed calm down calm down calm down hey I told him to get out are you okay they fight a lot you know these things happen relax relax relax relax let's get aside 2 seconds walk fresh a come on with me let's go what's going on what happened don't conduct that in my business no no no you're right you're right that's first of all second of all I didn't like the way he spoke to you he's disrespectful relax relax relax relax big deep breath yeah I'm here to help the row has we wasted crucial preparation time now Gordon urgently needs to get Peter and the staff focused on tonight's relaunch big big big night I mean seriously big night yeah new menu new Family Style Dining new attitude this could be the big turning point for this restaurant use this opportunity to show off how good we can be good luck there's excitement in the restaurant about the new menu do the fish it's excellent make a single I like the idea of family style but back in the kitchen it's up to the chefs to deliver the big tables are all ordered in family style now all of a sudden we're working with all this new stuff it's like alien may I have a a cranberry juice salsa and cranberry actually you know what do you have pineapple juice yeah give me pineapple juice with a lot of ice and a splash of cranberry it's good for my sugar it's one hour into dinner service and the restaurant has not been this full for 7 years let's set this up for 14 right now come on come on come on right now they've got a 14 top just arrived and this is a true test now because family style should make their life a lot easier or it can go tit up and be a disaster it's so busy Tina Tina you have a throat linger Peter as an owner he should step up to you know what move his ass a little bit more because he's in la la land I don't know what to do this table right here yeah bring him an appetizer or two that's all right but when Peter does decide to lend a hand so hungry man instead of serving the bait clams you got a fork back here anybody got a fork come on I want to see gon see me eating I don't want to get yelled at he decides to eat them oh man Peter excuse me Peter I got to ask you for one favor delicious anything Rober what what the is going on here nothing you're hungry yeah off yeah go and look at your stomach in the window let's go yeah we need another dozen baked clams one of yours went out another dozen on still waiting on my baked clams all right I'll take care of you with that I'll bring us more guys should I come should I come back next week for the bake clam should I go down the block for the other restaurant I promise you you'll have it okay dining room's filling up new menu new kitchen new Family Style Dining but Peter is my concern right now you know what honey I'll take a cappuccino if you can make me with two equals please it it was really difficult I mean you know my legs hurt my tired it's it was harder than the gym it was really harder than the gym when Gordon puts the pressure on Peter they waitting 50 minutes for the clams Peter takes it out on his staff what the is she doing no one came to your table yet Nicole are you kidding me you didn't go to these people's table that wasn't supposed to be my table I don't care what I was supposed to be taking right now right now he was yelling at me in front of my customers for things that I didn't do wasn't supposed to be my table imagine this it's hard for him to you know realize that he did something wrong so he takes it out on everybody else get them one bottle on me right now for all your Comedy of Errors tonight thank you so you cost me a bottle of wine just get them the bottle of wine please but I don't know why Peter's temper is like that Mor I mean he's in everybody's way everyone else just brushes it off but I guess I just take it a little personal and he's screaming at me in front of my table so the is going on with A7 and everything what all my tables have said stuff to me like oh wow he's being hard on you blah blah blah blah on you you're very hard person to talk to how can I be a hard person to talk to that's ridiculous well if you need to talk talk to me I would rather talk talk to me like back here how could you cry she was like a a machine gun she just started shooting all this stuff out she looked like she was having some sort of uh meltdown I don't make the drinks I don't make the food this is ridiculous here you're embarrassing me relax just turn it down a bit just turn the hey oh my God I never seen something like this thank you very much thank you thank you with over 200 satisfied customers the relaunch is a success in spite of Peter this place wasn't a success and is now pissed through your hands well it is what it is what it is you've neglected it I understand but right now we're not in the situation MoneyWise to fix it well me what's the time what do you think this is your little Salon to get your massage and get fed you're walking around this place with a bowl of food in your hand eating away that's not how I run my business I'm getting a headache I didn't think you've seen them days work for 20 years I I I've had my own personal problems in the last we all have problems problem problem problem problem problem you're no different let's start working at the problem what's the pro what's what's the problem you that's where I'm starting excuse me he's nuts this guy you're right I'm nuts cuz you got all to worry about right now now have you listen to me I'm listening listen to me you sound like you're out the Godfather yeah what the is going on here you're the only here right now that's not pulling their weight and that's not good enough I think this place will run better without you I think this place will run better with without you I I I I disagree you disagree I'll own certain problems and I'll take responsibility for a lot of things that was about as convincing as a person do I'm here I need 2 minutes with you on your own you got it I'll see you in the morning I love him tonight go home and come back tomorrow morning and think about what are you going to put back into the business tomorrow think about it and make sure it's good cuz I'm going to be here to make sure you do it I'm never speechless I don't know what to say I'm I'm like I'm a little hurt what I'm seeing now is he said to me everything all these people wanted to say to me and haven't so maybe Gordon's right you know what I'm not going to say maybe Gordon's right Gordon is right I'm committed I'll be back and I'll I'll do what he says it's for the good of the business and in the end this place is me this place is me this is me this is what I do so I got to make it work to Gordon's amazement the next morning he found Peter on the phone calling to fix the walk-in fridge we need our walk-in box fixed leaking here it's like Us's rainwater I want you to come here and uh do whatever it needs to have done I'm really amazed that Peter is taking the initiative and putting a new walk-in box and to go with the brand new kitchen Robert and John have a new attitude I'm very excited I think everything's going so well uh-huh family style is working yeah and the Family Style Dining is a huge hit with customers I haven't had family style in uh down here in Babylon in a long time with Word of Mouth spreading profits are soaring at the end of the night we made more money we made more money this way it's unbelievable as soon as they calm down I'll show you to reach out to the local community Peters hosted the first ever Babylon Family Day holy cow look at this and everybody enjoy the lasagna there's lasagna help yourself food is good really good this is a huge great start to to push the new Family theme come and my family will serve yours to make the relaunch complete Peter decided the restaurant needed one more thing the father May the blessing of almighty God the Father the Son the holy spirit this was a rebirth so it needed its blessing can I hug you father please I got to think about hugging father thank you so much all right in the weeks ahead Peter was more helpful I get some yeah I'll get some extra plates to okay he made amends with Nicole I'm sorry I'm sorry all right my priorities were mixed up instead of trying to be like you know the boss I'm going to be a team player here and whatever needs to be done I'm going to do I'm going to jump in I'm going to ask people if they need help with things there you go joy I like that shirt beautiful and even provided Tina with the help she needed I mean I'm thrilled I even think Peter will do his part I really do think he's going to keep his commitment I'm sorry right I love you I love you too sorry let's just confirm one thing shall we we got a taste of how good this Resturant can be absolutely and just comparing to what I experienced the first time I arrived here tonight the difference was night and day before Gordon got here this place was nose diving the man reinvented my restaurant I think now he's given us all our spark back if you cannot make this work mad you've got a potential gold mine here that can make every one of you successfully Rich we are definitely on our way to success here now we have to take the ball and run with it thank you for the commitment yeah yeah we've been given all the help in the world time for us to shine and we got what we need and uh I'm ready to do it good bab all of Gordon's ideas stemmed to keep this restaurant synonymous with family we all love each other so that's my main ingredient now for the rest restaurant and I think that's so important $3,000 for all that extra material take care I really fell in love with him my first son is going to be named after Gordon Gordon Ramsey pelo Gordon really brought our family much closer together good night buddy yes good night thank you if this family can stay together and commit to this restaurant it will be successful but stop the fighting New York City home to thousands of restaurants the most competitive city in the world but there's one restaurant that needs my help more than any other and it's right down there tonight on Kitchen Nightmares New York City may be the mecca of fine dining but in the heart of Manhattan is a restaurant in such bad shape it may prove to be Gordon's biggest challenge yet oh my God Dylan's an Indian eery is not on the verge of disasters what do we need a day death in the restaurant before some gets a grip it's already there it's rotten my man the menu is confusing British Italian any is not on here is Chinese the food is awful green Burgers kill people there is a language barrier tell him in your language you'll kill somebody and as far as the cleanliness goes holy oh my God it's not a pretty sight and what makes matters worse the numerous managers don't seem to care I have nothing to be guilty of you what no one is getting served from this ring tonight get ready to witness one crazy week in the life of Gordon Ramsey this is the luckiest day of their life okay as he attempts to turn around a Manhattan mess can you go and tell them that the kitchen is closed tonight on Kitchen Nightmares yes Lisa how are you with d this is an americanirish restaurant with an indianness connected to it it's hard for me to believe that Dylan is lasted this long okay and you had eight people leave on you yes we kind of lurch between catastrophe and disaster my wife my family we started this restaurant to make a new life but uh the restaurant is not doing that well D good evening how can I help you I hired Martin to take care of this business I had an objective the idea was to capture the best of all worlds where are we choosing from we have beef bua which menu Lamb Chop shepher pip it's the wav of the future hamburgers Indian diners will be everywhere I think people are a bit confused as to like what kind of restaurant this is I don't know what each manager does specifically I'm the general manager I'm the operations manager and I'm a floor manager here nobody really knew Khan was a manager he doesn't do anything yet I don't like to work here because everything is so messed up I think an Ideal World Martin would be an ongoing character in a reality TV series Martin Martin thank you my responsibilities include an awful lot of things I make sure that everything runs something's broken I fix it I make sure that there's toilet paper to wipe your butt with frequently I will have to cook something because the cooks who make the Indian food don't know how to make American food if we get customers in here I will walk up to table serve them their food and they'll be swatting flies away okay is disgusting the kitchen is not clean that problem has been eradicated now I think it has there a fly for last 6 months we are losing like 20 to $30,000 a month I cannot continue losing money like this I don't want to continue with this nightmare I will do anything and everything thing what gon Ramsey asked me to do to make this place a successful ironically Gordon's successful New York restaurant is only two blocks away from this kitchen nightmare dylans with a canop all taped out and what the is that sign there it's like a scoreboard Hy hello Gordon Ramsey Martin general manager this is Dylan D's Indian restaurant Indian restaurant yes doesn't sound like an Indian does it Dyan no no Dyan no when I first met Gordon I asse to be a fairly intimidating guy and that's exactly what he was Muhammad Islam the owner of the place Muhammad how are you fine thank you hello Jenna Jenna nice to see Gordon definitely has a present about him I don't know whether or not I should be terrified or just relax and go with everything this is Andrew operation manager general manager operation manager yes one Rocky table trust you to pick the worst table in the house let's sit this table shall we yes okay good FES everywhere uh Martin yes um we such a huge menu am I right in think there's two kitchens there's two different chefs in one kitchen they work alongside each other British Italian Buffalo yes the only thing that's not on here is Chinese do you normally this busy for lunch oh actually it's a little busy today we don't have people coming in because they see an empty restaurant sometimes I don't get a table at all from the main menu assorted vegetarian appetizers and then for main course the lambani and beef bua from the American menu I'll go for the salon was please thank you you're welcome God I'm lonely I need the appetizers first are you okay I'm quite excited to see the reaction got like great service great food so it's win-win situation the walls are ghastly looks like it's been plastered with Hospital linen that's where the customers go after they come out this Resturant of course there's no salmon why would there be salmon when Gordon Ramsey ordered his lunch he must have looked into a crystal ball cuz he ordered something that we didn't have let me just make sure that I can order something that they don't have Frozen fish or a great chef right there's two fritters those ones both are vegetable they're both vegetable yes made a Lord above not poison me Amen in terms of beauty it's not exactly an Indian classic is it it looks like it's a dehydrated turd there's meat in there and that one's got meat in there it's not vegetarian tastes like blam if he were a vegetarian I would expect a lawsuit it's going to be fun asked them about you guys are killing me right now the sorted vegetarian appetizer plate has to be vegetarian vegetarian he just had a meat one lock on wood the worst is over right okay beef Puna beef bua and lambani lambor and she's bringing a plate for you thanks D would you uh would you mind get me a clean one please sorry what the is that always worries me when they stick tomato roses on top of the food and when the tomato is rotten that is not a piece of beef does that look like a piece of beef to you my D it's dry it looks like pork if that's beef then I I was born in Bangladesh Gomez he says to try this it's pork pretty sure it's pork is it beef it is lamb por no yeah it was lamb so now it was lamb Gordon didn't seem to enjoy much of anything and that's how it usually goes with customers where did you stop on this one potatoes are sick Martin they look like they were cooked at least a week ago well that's good and frozen salmon too too and you that's good you have come to the rescue once again one of the greatest chefs in the world wants something to eat and I had to make it thank you so this is from the American kitchen looks like a door man another fly huh is this normal um yes it is who made this um I did so you're the operations manager you're yes the Chef as well yes we haven't got any other chefs in the back that can cook this food they don't know how to cook any western style food can you do me a favor yes e not with pleasure pretty much everything that could go wrong went horribly and catastrophically wrong oh my God K juice yeah please admit you Gordon tell him in a really nice way yeah your food is last food was Bland oldfashioned I've eaten it I don't feel too good what it say that that lamb is probably the old lamb you serve me old lamb I am embarrassed to see the situation they get a little nervous I said they made a mistake in there made a mistake maybe the stand that gon has a very high compared to mine I didn't expect he going to go that bad coming up Gordon's nightmares are realized that is poison as he takes a look inside this kitchen green Burgers kill people will Andrew and Martin survive the night I've never met a general manager so as you and later what filth will Gordon find lurking below oh my go would we need a death in the restaurant before some gets a grip that's coming up on Kitchen Nightmares after Gordon's lunchtime Fiasco he now tries to understand how this restaurant is managed no I'm not worthy of sparkling water I have to have tap water here are we going to reset this table Eeny Meeny Min mo catch manager by the toe you are what floor you're the floor manager floor manager holy mackerel when I came to work I was nervous but at the same time I was happy because I have a chance to work with Chef reny that's why you here so you can fix the place you think it's that funny and easy to do everybody here hates Khan and I can't fire the guy because he's protected by Muhammad now we have a floor manager operation manager and general manager I was resting just thinking of various things I got to sort out and one of the waitresses was rubbing my hair it was a natural thing how many managers this place need I found a new manager we now have a floor manager and amongst the operation manager that's managed by the general manager three managers and they're all D there with a better understanding of the staff's structure it's time for Gordon to see the staff in action at a dinner service welcome ni see you are you used to looking over the menu well we were just sort of debating whether we wanted something on the American side or on the Indian side the Indian's very good where are we choosing from which menu it's also becoming clear to Gordon that the multiple styles of menu is not a positive but a negative well I'm just going to go with my gut I'll I'll get the L okay ready okay Faruk oh holy Moses oh dear me lift it off the floor and don't put it on the floor hello Madam floor manager operations manager general manager anybody mammed can you explain to Gomez yes yeah that we've got to stop putting things on the floor it's unhygienic unhygienic and it could be dangerous too it's very dangerous yes de de it's 40 minutes into the service and unbelievably no food has left the kitchen my first table still hasn't gotten her on I just don't understand it's taking so fre long for all this one of the major reasons for the delay kitchen chaos this is the first table in this restaurant and they just they already they already done no I only give him that the salad who's in charge here I'm taking over Expediting here you're Expediting yes mammad what are you doing in here I'm trying to help them up you've got three managers Two Chefs eight girls out the front and no one can delegate oh my God okay kids one order of salmon left one salmon special let everybody know and when information is shouted from the kitchen Martin is busy again not with customers but with his phone oh my God okay that has to be ready before this goes up ultimately Martin doesn't belong in a leadership position tell the manager on the floor to do something about it this place is running in chaos it's totally dysfunctional and there needs to be leadership here so what are you cooking tonight nothing nothing nothing at all get me the general manager Martin please all right Martin Gordon Ramsey was really getting under my schin okay right this young man's here he's standing here and he hasn't got anything to cook is this how you run a place no I don't want a place like this all right why did it take me to let you know that he's standing there playing with radishes because um you're busy that's a horrible thing to say about I was buiting the front there yes he was alluding to my relationship with the waitresses yeah you get off on it girl stoping your hair massaging you ego you're such a fake not fake I'm just why why are you say I'm a fake you've got members of your team standing here getting paid dude all I've never met a general manager so as you okay if this was your money would you let him stand here playing with his dick that's what you're doing here isn't it you're riding Muhammad you know you're skinning that poor man yes you are you're taking advantage of a weak rich man that's what's just clicked in my mind he got personal he was accusing me of riding Muhammad this type of thing and that got me because how the hell have you got the right to say something to me they don't even know me we got more star than customers tonight and we still can't get a right general manager general tosp what is going on back there this is seriously the wor ever had the city an hour and a half into dinner service and only a few dishes have made their way to customers who are not exactly thrilled with Dylan's dining experience this is thank you very much I don't like eating with flies swarming around me and those who haven't received food are getting ready to leave in 2 minutes we're leaving and you know we ask like seriously 2 minutes we're leaving what else I can do for you right now so that will make you happy tell me that you tell me I'm sorry ladies I can discount your bill you can go it's day two and Gordon has already been appalled by the food and dismayed by the inadequate management time to do the thing I've been dreading most yeah getting into the kitchen I am not looking forward to this part when were these changed last uh that one well at least the flies look fresh oh my God I have no idea why is the Flies there was a lot of flies here what is that I don't know what is this you don't know moldy that is quite frankly the worst hamburger I've ever seen in my entire life oh my God these were my potatoes for lunch you do me a favor yes either thank God I sat the little down to eat them that's not a potato green chicken what goes on down here what's that snap for God's sake look at that look cockroach she holy oh my God that is the worst hamburger I've ever seen in my entire life having discovered the terrible conditions in the kitchen Gordon now Ventures down to the basement of the restaurant to check out what's lurking below what's that snap what what is that is that for rats or mice food for to catch a rat so we have got rats here rat is all over the place this rat droppings look at them all everywhere rats rats oh my good God look at the Cockroaches oh my god look I got one in my hair it's cockroaches box is full of them look look at them all oh my god look there they are there in refrigeration oh hell oh my god oh no look at that oh my God look at them there you go there you go I was shocked it's like a nightmare look Muhammad I mean it's it's not even a pepper it's rotten worried about the flies in the dining room I know where they're breeding now look at it I've eaten here come on Martin uh we will miss you hopefully see you soon take care bye okay yeah I need Martin urgently he's a general manager yes yeah good you're you're needed right now I'm needed right now yes needed in the kitchen urgently are you in charge of this are you responsible for this that the salad I had lunchtime open the bag and bang out comes the Flies and gentleman it gets worse than that it's green it's beyond edible it's disgusting look at the color of those chicken wings everything in there was putrid how long has that been in there give me an answer because I'm myself yes uh there's a head chef responsible for this trying to rectify this will kill somebody we're not passing the back but I know my general manager knows what the going on in my fridges where are your standards our standards look at it let me just tell you something I've eaten here where's that from that's being sliced that's gone out what is that where is it hey Madam where's that tomato gone look it's rotten you idiot it's rotten has a customer just been served a slice of tomato no no no no so where is it oh my God things are looking pretty glum look look look look it's rotten Muhammad tell him in your language he'll kill somebody what do we need a death in the restaurant before some gets a grip how many tabls are out there there's three three you tell those three tables this is the luckiest day of their life okay the only thing worse than having tables sent away is knowing that what I was going to serve them could make them sick no one is getting served from this R tonight let's make that clear yes or no anyone against that no no good that didn't go down too well he was extremely angry extremely pissed off we are not ever again serving any of this food I don't give a what anyone says can you go and tell them that the kitchen is closed right now out there and tell them the truth tell them now Gordon was so outraged so angry I've never seen anything like it from Green Burgers to furry cucumber to ranted potatoes out there hello I'm sorry to inform you that we are not going to be serving dinner this evening Ramsey shut down the kitchen it's just disgraceful I feel terrible that it's gotten to this point I'm speechless it's a nightmare this is so horrible I should close down this place this is worse than a nightmare Gordon has encountered one of the most disgusting kitchens he has ever seen oh my God and so he must take Serious action let's go I want these guys to know I mean business a clean means a proper clean right you diry little where are you that was just looking at him and thinking okay when I say clean I mean clean yeah guys let's go these guys are professional steam cleaners yeah guys kitchen straight through there it wasn't just cleaners it was cleaners plus they're dressed like people from Star Wars for God's sake and you guys are doing it with them yeah oh God phase one of Gordon's mission to seek out and destroy all moldy rotten and contaminated Foods we got work to do the next phase of operation sterilize steam clean every square inch of the kitchen now it's time to Enlighten Muhammad and his managers with a little trip a couple of blocks away to the kitchen of Gordon's New York restaurant okay I want to show you something the difference between night and day this is a kitchen have a look around all kitchen should be like this Gordon's kitchen is absolutely spectacular no matter what size restaurant you are you can keep a clean shop and you can keep it organized open the fridge door Martin we went to the London and that was a walk of shame twice a day these fridges are cleaned this is heaven that was hell in order to reach out to the local Indian Community and New Yorkers at large Gordon has come up with his strategy for the menu Contemporary Indian Cuisine does he know we're in Broadway where are we New Jersey New Jersey oh me he doesn't even know we're in New York we are in New York restaurant right with the salmon we're going to make a bit of a broth coconut and tomatoes and onions the secret behind the scolar is nice and pink it's sweet little bit of curry powder yes yes and then from there just sit on top of the Chutney pan scops a walnut chutne wonderful crispy salmon with a tomato coconut curry broth he just opened my eyes to what can be done clean modern way to serve Indian food very good look at it oh Jesus give a cutle out okay very very good tell him he only a scull up yeah we haven't lost our children okay okay you can let go now it can let go now it can let go now okay good to help execute Gordon's menu makeover he has Enlisted the help of one of the top Indian chefs in New York City vkas kanana good to see you buddy are you well I need you here to work with the team of chefs and to get this place back on the map yeah it's beautiful location we in the heart of Manhattan we can do it too later in the night Gordon's design team is brought in to dramatically transformed the restaurant's interior and exterior it's a it's a new day the tacky electronic sign is being removed and the restaurant is given an authentic Indian name pornima which means full moon follow me let's go here we go there we are all blindfolded much to our shagin I'll tell you okay on the count of three take off your blindfolds one 2 3 welcome wow wow wow haven't they done an amazing job great job amazing job mhammad have a look for them down here it's like now you feel what a difference isn't it beautiful beautiful it has a nice clean crisp look it looks now like it's been done by professionals the way it should oh wow this is beautiful isn't it lovely I'm happy to come into to work now and not see the material it's so much more than I thought it'd be new chair new bonquet new linen new pictures and it looks like something that is classy yes he just turned this restaurant from 0 to 100 we're going to go outside have a quick look outside wow wow beautiful wow oh my God God stand back a little bit there's no confusion but color beautiful yes I'm not going to miss that sign and I'm so glad to have it gone it looks like a real restaurant again the amazing job after working through the night vas is ready to present the new menu he designed with Gordon the old menu has been replaced with classic Indian dishes that have a modern twist everything is done very simple according to American palette I didn't know that Indian food like that existed Kerala Fisherman's Curry okay that's a very basic Curry we move to the next is we have Karai shrimp here after the trio we have the chicken kma we using saffron real saffron for this flavor Mr Bas is so cute he is a magician to me and Garden's recipe of saffron cauliflower the menu reflects these values of freshness and food vibrant flavors and it's very approachable for everyone with the kitchen menu and Decor all in good shape it's time for Gordon to turn his attention back to the staff big big big night yes this place is about to be relaunched properly tonight it has to work okay what's your role for tonight general manager I'm in front of house um I'll be meeting greeting would you do me a favor when the customer sit down will you not sort of be so false when you jump on just sometimes I feel it's so in your face it's intimidating for them okay yeah yeah watching your performance I was like tacky will you promise to keep your phone off in the middle of service will you promise to be attentive to staff needs when necessary will you attempt to act as a general manager of the first time ever stepping into this business yeah I look like I always do you take it as your Cafe and hangout area that is a great morale booster before the opening of this amazing amazing new restaurant will you actually treat it as a business if you could try to make some improvement this evening please yeah Martin is not qualified for a GM I don't see the confidence that he need Martin's not full of okay you're giving him such a hard time and it's making me angry I'm frustrated for the the lack of respect this man has that's with him not with you so would you mind keeping your nose out of my business don't try and interrupt me excuse me this is a loyal worker though Lo no I'm sorry you don't need your minion to try and convince me how good you are on the back of what I've experienced is that clear Mar please G help us to achieve that one an amazing job yes let's prove ourself we do the job right absolutely definitely and then we'll see this Garden we did it thank you Muhammad I've been waiting for that for the last week I'm really pleased that it came out so now I want to see positivity from everybody absolutely everybody and if there's anyone who doesn't think they can pull on the Rope like that look for a new job it's the morning of relaunch and Gordon has organized a plan to spread the word in Manhattan it's a pornea parade look at that wow what a brilliant idea of promoting Pima restaurant off we go and we jump on yes it's amazing the girls music and the promoting ideas all of them I love it I love it I'm glad you're happy now people were asking where the restaurant is and it was nice to be able to do something together we needed that more than anything because I think all of our Spirits were so broken rest it's so romantic all of a sudden you've all come alive my God it's only 2 hours to go until the doors open and the restaurant is booking up the future of pornea rest greatly on tonight's reopening I understand absolutely for Muhammad tonight is a golden opportunity but he needs his staff to rise to the occasion hello good evening I will say this table right here I got a table right here for you it is very exciting to see this restaurant a full again the kitchen is under the strong leadership of vas so he's going to bring the food but Gordon will be keeping an eye on the general manager Martin appetizers everybody takes in hand the success of f depends on the teamwork that's the crucial point of running Pima uh Martin yeah give me the phone is it on it's off it's off it's off it's off okay yes sir you ready for order some Samosa some Scouts and some chicken TI one chicken TI Tri this is the new start for Pima new Decor new menu contemporary fresh and how exciting it's all fresh all new and wonderful everything's just going perfectly well but Martin's still here excellent nice atmosphere in the dining room nice atmosphere that's the vegetable metaling very good customers are responding well to the new menu and the first wave of orders is now hitting the kitchen let I need one lamp chop medium rare please piping hot please take this take this we got to turn some customers tonight we got to turn tables yeah it's good it's really great coliflower is great but the chicken take it was good but as the orders start to Pile in Martin's lack of managerial skills start to show so they want the lamb the ladies the yeah and the weight staff becomes confused can you give it to that table service please can somebody take this please is causing disorder in the kitchen and everything is starting to back up Martin KH the food's sitting here and no one's moving their ass yes it's getting cold and cold and cold oh my God how' that happen I need another rice please Serv get me Martin please yeah quickly yeah EXC everyone's standing in it D can you get out the rice please M could you sweep the rice then rather everyone standing here yeah yeah be nice to do something yeah so we don't have to send more food to the rats that's great finally found a job oh it now even on a night with a top chef at the helm Martin's mismanagement of his waiters has caused problems in the kitchen and the customers are paying the price was the best was it's unbelievable it's cold they forgot I'm surprised any of the food came out warm it's a nightmare okay he we're now just starting to turn these first tables but Panic set in customers are complaining about food being cold and these staff are not used to being busy especially like this lemon rice let's go rice it's cold cuz it's lying around this take this please service please I never served as many customers before who's running the restaurant Martin yeah somebody ordered this 33 I'm not going to say anything negative about the restaurant but I don't understand this restaurant let's go and there you go rather than a big TR right where you going what table what one's that for vus vacus VAs I don't think that that Martin understands what a general manager really should be doing don't make any phone calls along the way straight to the table why is that Rice going cold now why isn't not be served it's actually burning yes it's actually burning I want the custom to experience it hot not your hand customers are complaining about the food cold my man you took a meal out just now I believe Gordon's trying to get me angry ired annoyed or whatever and I wasn't taking any part with that Gordon has seen enough of Martin's managerial incompetence and believes he may have found a solution be honest with me can you manage this place yes I can so stop blending in and stand on your feet okay okay yes I can do that I will try my best to convince Chef rsey that I can run this restaurant ready go ready everything is ready One n one minute one minute I have to I have to put that's that's okay that's okay relax with con taking the resins food is finally making it out to the customers good man thank you excellent pour the water use the tray take it to the down there each and every time table 44 need there all check perfect all the best brother definitely try this this is great price yeah with con in the dining room and vas in the kitchen the restaurant is beginning to run smoothly it was a very very good experience for me and my whole team and then make me feel good one 2 three tonight I made over $100 I was so happy make sure you guys come back again all right take care the grand opening of pornea was bumpy in the middle but finished on a high note mam have a Qui with you please however Gordon knows his work is not done this place can be phenomenal the location is extraordinary this is a new start ex you have to treat it as a new beginning of course I mean in a perfect well I would sacrifice one of your managers to employ vkas you cannot not carry Driftwood in your business out of the three managers one has to go between you and I Martin has an amazing way of manipulating you and he is not worth his weight in terms of what he brings to the table heing Gordon Ramsey so that to Muhammad and that makes me upset and angry the frustration just boiled over tonight tonight muhamed I've never used you respected you I'm proud of what we've done I've never cheated you you recomending you're recommending you are enough I've had enough because you have been insulting you have been accus me of this did you hear what I just said to him Mar so let him go go on get it out get off chest the first time since you show me that you're a man you've accused me of riding on this man shoulders why are you pointing like that I'm angry okay you want to see passion I'm giving you passion this person I've respected and you got the audacity to accuse me of like taking his money riding off his back is is is what you said well that is disgusting you have no right you don't know that what what what I have nothing to be guilty of you what nothing you sat in it it's rotten yeah you ran it you sat in it you wasted it yes I wasted it you encouraged it this wasn't always like this we it it is spired it's spired out of control and I ask you to come on board not guilty mamed I not guilty I have nothing to be guilty of you what nothing you sat in it yeah you ran it you sat in it you wasted it yes I wasted it you encouraged it this wasn't always like this we it spired it's spiraled out of control and I asked you to come on board not guilty not guilty I'm not going to take this put down anymore nothing to be guilty of listen this is my last KNE you said it was your last night I'm confused yes this is my last night this is my last tonight okay please tell the owner not me this is my last night I'm out here I quit Jesus Christ when Martin left actually I'm just shocked I didn't expect he's going to go that bad I think Gordon Ramsey is full of piss and I'm extremely angry extremely pissed off and I now turn my back and walk away with the success of the relaunch and the change of management corima has beaten the odds and is now looking to a bright future in the following days pima's Contemporary Indian food and atmosphere continued to generate great Buzz throughout New York City I would say that this chicken tick Masala would rival any in eng how did you like it it was really good the restaurant's Revenue increased and naturally so did the server tips thank you thank you so much and Chef vikas accepted an offer from Muhammad to be the restaurant's ongoing consultant I will help you at any limit at any extent good thanks a lot I appreciate that thank you so much thank you let's be honest it's gone exceptionally well yes yes yes great food great Decor great birs happy customers I really mean it thank you bloody good job yes I'm very happy with the changes Gordon has made here he has given this place an opportunity to thrive and be a real restaurant for all of us over here I thank you very very much listen you're very welcome you've got all the tools now do it don't stop working hard Gordon did what I thought was completely impossible with the restaurant KH my exp with SH Garden was wonderful I get the confidence that we can run this business we can run this prant successfully okay yes okay pull him back pull him back excellent good to see you thank you neighbors next time I'm coming to eat I'm not coming to work okay good to see welome i' like to thank Chef Ramsey to being a part of this great success before I thought he's crazy but he said no he's a very speci NE man I like that very much excellent good night guys thank you very much indeed thank you good night good night oh what a transformation I honestly didn't think we could turn this around to this extent from what I saw my first day here my Godfor the past 3 years Gordon Ramsey has been trying to rescue some of the worst restaurants in Britain this is disgusting God it looks like something out a poor movie that's not that's R if you don't break away from the stove I swear to God the business is going to close I don't think you can actually cook now he's traveling to the USA to turn around America's Kitchen Nightmares please help me each week he will go to restaurants on the brink of disaster there is no more money he's not doing his job this place is a disaster Zone I put so much into it and to get these restaurants back on track Gordon will hold nothing back I've never ever ever ever met someone I believe in as little as you it's intense touch the wall you dirty Pig what do we need a death in the restaurant before some gets the grip I thought your food was crap I'd rather have this conversation downstairs it's emotional that's it seriously I'm pissed off it's not my fault why did you keep eating if it was that bad just go just go and it's shocking fire them on a spot oh my God look at them I've eaten it I feel like speding on both of them I think this place will run better without you can you go and tell them that the kitchen is closed we're shut is the luckiest day of their lives we shut for the we're shut for the night we will make this success put your hand up and swear to God in the end Gordon will bring about dramatic turn AR horrible not just of the restaurants I like it oh it's fantastic but of the people who work in them forget you man the rest of my life but while most appreciate Gordon's help bless you you are a wonderful person others aren't quite so great Chef I know you can hear me don't run why is this guy here who the are you to turn around and tell me when you were like a pig you French Pig goodbye Chef good luck loser get ready as Gordon Ramsey attempts to turn America's Kitchen Nightmares your for to receive may the Lord not kill me with food poisoning back into dreams please do not screw it up tonight on Kitchen Nightmares USA Gordon heads to an old Italian eery well this one's going to be interesting isn't it to find a family and a restaurant in crisis you can become famous in the next 24 hours for poison half a babyon Tina the owner is a wreck I want to cry or commit bloody murder and her brother doesn't seem to care instead of buying a stove I bought a suit you know he's a 250 lb spoiled baby he's a little you ain't got me scared you ain't got me scared with just a week to turn it around Gordon must pull this family together holy ma they don't listen but it will be an immense challenge you have to stay out of it the chef's worn down when the dishes are ready that's when they're going to come out and the kitchen's worn out I cannot believe you work in that ho this is my one working Ling that's it the manager is a tyrant so what do you mean I'm getting h give me his M the door and the staff are ready to throw in the tow get no no no can Gordon unite this dysfunctional family restaurant I'm going to kill myself this is ridiculous should I come back next week for the B CL and get their house back in order you blow jum that's coming up on Kitchen Nightmares USA Babylon New York is a quaint Village on the Southern Shore of Long Island it's home to a number of Italian restaurants but there's one family establishment that needs Gordon Ramsay's help more than any other Hi how are you I'm the owner of this restaurant Peters there's a lot of stress this place a mess I'm all over the place it's pretty open right now what would you like no one thinks I'm the owner in here they all think it's my brother cuz he's the host come on Peter help yeah the there were a lot of restaurant owners that they're married to their business day and night but I choose not to live my life that way I'm the only son that's me I don't really know who Peter thinks he is honestly I think he's hoping for a shot at the next Good Fellas movie just what I thought I was out they pull me back in that was a great movie right yeah that was awesome we're close family we're a close family it's a family business you understand come on you come on I believe Peter is a core problem of the restaurant who the is you know I'm passionate I'm Italian I yell gentlemen why is this guy here 2 minutes later I'm over it come on let me hug it out let's hug it out let's hug it out he takes advantage of the place can I have a cappuccino from here please I take so much pride in myself my appearance my car my clothes I got SCE on my suit I take care of myself and it shows you can put your hands on me I promise I won't bring you up on charges you know what I mean he's not so concerned with the customer he's more concerned with them noticing him instead of buying a stove I bought a suit you know the tools that we have in the kitchen right now need to be sharpened there are three ovens down the oven on the bottom is completely out we have a broiler that's not working when I got dressed tonight I felt like I should have been in Florida you know what I mean the whole family's throwing everything on Tina's shoulders and I don't think she can handle okay I don't give a if it broke but I have to have a nervous breakdown over a goddamn candle holder this restaurant was one of the top restaurants in the village here and uh it's just really slowly declined the restaurant is not making the money that it was making right now we're not paying the bills do me a favor go take a walk how's that go take a walk we're getting phone calls the guy is not stop calling and then and my father's making the situation worse I feel that my business is at a pivotal point it keeps me up at night that I know there are problems here you made a big mistake John com here yeah before I lose my life I would sell the place and I don't want to do that that's not in my heart I'm here in Babylon in New York to meet Peter from Peter's restaurant it's a family small Quaint restaurant and it's on its ass struggling big time and he said he was going to pick me up where is he where is he come on this can't be him what the is this Peter how you doing Gordon good to see you nice car how are you Wai for you welcome to Babylon yeah how are you very well thinking you good great man you look well see thank you so do you from the minute we met it was like super Superman arrived you know so I'm very excited come on in I feel like I'm in Hollywood and what a quaint little uh town so here it is welcome Peters thank you FD I want to introduce you to my family mom dad this is Gordon Ramsey and this is Tina to meet you when I first met him like you know I don't know how to take them but with this hair like that I think he one of these crazy foreigners is your restaurant Peter's it's my name yeah it's mine how nice all the family working together absolutely Mom Dad Big Brother little sister when Gordon got here I was so looking forward to meeting him I mean he's smart guy he's a good-looking guy he's charismatic so who's the chef Robert Robert Robert Gordon Ramsey how are you this this is Robert osara and you're the head chef I'm the head chef excellent these are my two best friends Jerry and Jerry Jerry and Jerry yeah oh you know what it is if they don't like the food they go Jerry and Jerry beat the out them I feel honored I've been introduced to the Mob well this one's going to be interesting isn't it may we decided yeah I might start with the crab cake please crab cakes thank you okay and then one of my favorites Lobster RAV very good lovely thank you and so your first name was Angelo Angelo gentlemen I got Ramsay's order please okay here's the crab okay this is is a spicy Dijon sauce the cupcakes are homemade they are homemade yes thank you enjoy looks terrible the salad is it salad fresh there's all like little bits in there like rot huh how old is that salad take it back before something jumps out of there I'll just taste the crab cake and I mean it's Ros in that no yes Dam this is ridiculous man look at the how old is this salad you make me look like a Bon um Angelo yes I don't want to put you in an awkward position but that's stone cold in the middle and that's not fresh crab meat they're gross okay I'll let them know yeah when you come into an Italian restaurant you want to identify that the food is fresh instantly frb cake cold not a good start he might knock the ravioli but he's going to knock the ravioli where is he going to knock about the ravioli they're good no they're from Restaurant Depot what do you think yeah thank you well I don't need any parsley that's not even Lobster that's just like baby food inside Gunk who who garnish that dish what who garnished that dish you got to be kidding me you put half a pound of parsley on my plate he said wow and Posley on this dish first of all I put the Posley on that's my job and I'll decide what goes on it it ain't your problem yeah but I don't need to hear criticism which I already know did it go yell it in it's craziness it's chaos at times I can shoot every person in here it's GLE it's over over it's over what's going on John the sous chef is insulted over the Posley I'm going to go diffuse a fight in this kitchen right now excuse me that's how I like to do it so I did it my way do you understand what I'm saying Angelo all the time holy smoke welcome to Babylon now that Gordon has tried the food it's time for a heart-to-heart with a peligrino family I'd like to be told the truth nothing but the truth and the quicker I get to the truth the quicker I can help so manager the way I look at things is everyone needs come in comes in tells everyone to do he's supposed to be doing including me I try to clean up he wants coffee he wants a water he knows that this man you don't know about the dayto business and we appreciate it m but you're here you know but you really shouldn't give import of anything she comes here and creates more problems I'm sorry for being so personal but I I held in my I had to go to trying is my and this is why the business is falling apart I'm sorry me coming up always fascinates me what you find at the back of a fridge Gordon's shocking kitchen investigation it looks like something out of a sci-fi movie leads to a confrontation with the family you can become famous in the next 24 hours poison half a babyon will Gordon and Peter ever see I to ey you this place will run better without you or will Peter continue to havoc on his restaurant you blow it's day two in Babylon and Gordon has already discovered that the speciality of this restaurant is arguing now it's time to investigate the state of the kitchen what's in this one blaty H what is in there red rolls bread rocks temperature of the fridge is not even cold so stuff's rotten mold moldy Decay rotten onions yeah they look like camels turd it looks like something out of a sci-fi movie oh my God you eat that it's like the fridge has dripped all over it the whole thing leaking here last year's rain waterer inside whole thing looks like it's about to fall down hey mate thanks coming I'm I'm I'm I'm very sorry mate something happened I had to pick something up what happened I had to pick up something that came uh indirectly to you know inadvertently to the wrong place this was like an act of God this morning that would let me show you something that I hope will open your eyes and Tina Angelo as well yeah have a look at this when was the last time you went inside a Walkin fridge to Walkin fridge uh I had a hot flash last week and I a hot flash what does that mean I mean I was like hot and I walked in here for a second what the look there's onions growing on top of onions but it gets worse unfortunately the whole thing leaking here what the is that what is that I don't know you have to a shf you can become famous in the next 24 hours for poisoning half a Babylon you ought to be ashamed that is sour and has to be 4 weeks old just just just smell that for me no no just just smell it I just got up yeah okay just just smell it though Tina oh that's the tray would we really serve that no but doesn't this fall under the chef's job well where are the this is your fridge in the middle of your business can we get out of here before I catch something yeah I feel terrible it's like you know telling somebody telling you your kid is ugly this is ridiculous here is Fu the walkin box is a mess but you know what that Walkin box was exactly how we felt about working in the kitchen it's like blame everything on me big fires in Chicago Hurricane Katrina 911 what the I mean I never seen something like this stop acting like a baby I'm not acting like a baby just throw everything on me because it's like you know what I take it number one me I want the place clean okay so clean clean it guys please clean the place you're embarrassing me I've never seen something like this this is unbelievable before Gordon does anything else he wants to make sure the kitchen is spotless how we doing ladies I believe Peter is a core problem of the restaurants dysfunction and he isn't concerned much about anybody else but himself the kitchen is now cleaner than it's been in years so Gordon can turn his attention to observing tonight's dinner service and reservations what have we got booked we're really uh what do we have some uh there's nothing in there business is is rough it's hurting I may have to sell my watch got $20 so it is fake fake the only thing that's fake is my teeth they're white they're white they're bleached how much that cost I don't know th000 a visit I just brush mine twice a day hell but it goes well with a brown tan well you know somewh yeah I'd rather buy a new stove it's been such a long time since I have good equipment here it's bothering me but there's nothing I can do about it it's not my restaurant what doesn't work all these stove tops here don't work the broiler doesn't work proper this oven does not work we use it as storage we keep our towels and stuff in here when was the last time a new piece of equipment was bought in this kitchen and they never put a nickel into this Place pet is lot more proud of his car than he is his restaurant absolutely Terri that kitchen is the heart of the restaurant when that's hurt it's like a clogged artery you're going to have a big problem with so much of the kitchen equipment not working it's almost impossible for the chefs to do their jobs and their frustration has been felt by the rest of the staff where's my uh porteno they're coming but don't keep asking for them don't ask for them one more time when there's a chaotic night here I have Robert screaming when the fishes are ready that's when they're going to come out he's an excellent chef but he's crazy take them take this out got to keep asking for the fool can you see if my friend the doctor wants to have a bottle of wine on um sure yeah P folks another bottle of wine on Peter you all right who's got C5 U buy them an after dinner drink on is the doctor comp tonight is he the doctor the doctor's caled do you take care of it personally or did you put on the business goes off the top it's an expense how can I not I mean got you know guy takes care of me it's only business I think they said that in the godfa I charge my doctor trust me he ears enough yeah it's like a little meeting place here little meeting place yeah shame no one spending money the combination of Peter spending a great deal of money on himself and giving away free meals has put the family business in jeopardy and brought a debt collector to the door the guy what yeah he like no not right now I know buddy no no not right now I soon as you got a minute okay soon as you got a minute telephone guy go yourself get the out of here pick your hands up John pick your hands up me you're a tough guy you want to hit me put your hands on me I'll let you do it first listen to me tough guy no you're a tough guy my friendship is you ain't my friend you're a scumbag that's why scumbag you always been a scumbag you talk to me like that again you get hurt you'll get hurt you ain't got me scared you ain't got me scared B don't walk up on me hurt you you little get the out of here maybe you don't understand what no I spoke to other people too that he's in debt with that called me up and said if there's anything I could do I just wanted to talk to him now wasn't the time after Peter's brush with an overzealous debt collector Gordon checks in with his sister restaurant owner Tina I know I've just arrived but me how do you manage oh I'm motivated by all the nice people that come in to visit me uh but other than that I'm having a breakdown tell me your biggest frustration what's the one big issue that you have from the kitchen to my brother just it seems like it's like a free-for all like everyone's just doing what they want I get so exasperated sometimes so stressed out that I want to cry or commit bloody murder but does Peter playart in the financial side he'll take his paycheck but not come in I come in and I'll they'll tell me oh Peter took $200 it's like I didn't even break even for the day and he took money you can't do that how long can you continue function like this with not much longer and I can't I can't do it either I would soon sell the business I'm not a martyr I feel like I'm doing it on my own and that's the part about it I resent it's not fair if this doesn't work you know what's at stake in terms of you know how much will you lose my house your house this is crazy because the true definition of a family business is every member of that family working within to make it successful not one person carrying the burden I know it's day three and time for Gordon to give the family A much needed wakeup call this business was set up 17 years ago as a family business yes yes today we're going to renew that commitment we're going to make it more family than ever before this is what we're going to do you yeah with your father we going to go and run the kitchen you're going to cook yeah you're going to run the kitchen I love it God hey V I want you to go and work in that kitchen and just experience what it's like behind that line and work with your dad you like food you certainly eat enough of it here Tina you're going to run the dining room with your mom okay get in the kitchen and get familiar with what's going on Peter I never seen cook but I never seen him boil an egg look at me I'm looking Shing find it I'm shaking you're not shaking enough let's go come on huh Peter's like one of those guys he eats out a lot so he assumes he knows about cooking in restaurants he has no clue about the kitchen hello hello welcome while Peter and his father are settling into the kitchen why is this burnning UNC go L welcome to my world Gordon is packing the dining room with hungry customers best ERS coming in Stand by can I start with you what would you like Sal M do me a favor make me an espresso please go make it yourself I just want my mother to get me espresso and I'm ready espresso so bloody hell is he always like this yeah huh is he my God if my dad and my brother were the chefs I think there'd be a mass murder in here I have an order all aboard the first order is in I need black olives and ACH chokes right underneath here could someone set the us up oh hold on now it's them that didn't set you up properly no I'm having a meltdown here are we ready to order do you need a few minutes can I have a working oven those are the ones I ordered already that clams and the soup what the is that this is a a cluster F back here angel table of seven please my darling table of 10 coming in the door where are the clams where's the salmon where's my lemon we're shouting for lemons and look there's a box of lemons hair I I need clean spoons I need clean spoons I need chicken I need chicken what's that in front of your eyes oh okay Peter is he's a 250 lb spoiled baby holy too didn't get their Str to tell you their plans uh tell them about coner they don't need appetizers no no you have to get them out what do you want me to do I could do what they can do at the moment okay that's put the cat amongst the pigeons Peter is now getting a taste of his own medicine he's now seen how difficult it is to cook in that kitchen with nothing that works so this is embarrassing because this should have been a family close-knit tight run restaurant it's an hour into lunch service and there's still no food coming out of the kitchen done what's burning in here we just burnt the chicken we're in the weed we just couldn't handl it I don't know I'm looking for corner to hide somewhere can someone get me Tina please I need orange juice you want Tina to stop now and get you a glass of orange juice do I have anybody that can help me can you me orange juice yourself what I beg your pardon o take it easy take it easy killer I want to see what Big Boy's made of come on let's go yeah yeah let let's go big boy finally someone told him listen buddy don't act like you're you're the king over here because you got nothing you get the out of here out Robert back on here please yeah let's go God unbelievable now Gordon has proved his point about the inadequate kitchen he realizes that he has to do something drastic to get the restaurant ready to be relaunched Gordon did you know attack Peter in the right way because he saw him as being you know a big shot a guy trying to act like a big shot would you do me a favor yeah we go out going get some fresh air or you I'm going get a manicure polish your wheels or do something it's day four and although Peter's attitude to work has been a disappointment Gordon has no choice but to introduce the first phase of his transformation plan right today is a new beginning a new chapter for Peter's restaurant yes yes the one one thing that really needs to take place here is a commitment we're going to implement changes follow me please yeah through to the kitchen welcome to your new kitchen oh my god oh man holy have a look have a look have a look Gordon brought in a team of kitchen Specialists who worked all night to give this restaurant something it sorely needed a proper kitchen every other is working oh my God let me plates stoves ovens mats I can't believe it a new double fridge as well oh my God what proper working fridge yes what a kitchen I think we were all starting to lose steam here and give up and and he he brought us back to uh this a sunny day your new kingdom this is really a good thing now I can really have a real kitchen where I can actually do things the right way I've invested in this now I want to see you with opportunity comes responsibility and I think that's what Gordon was trying to point out you know what I've given you what you asked for now you're responsible for to use it respectfully it's time for the chefs and Gordon to put the new kitchen to good use as Gordon starts to change the menu there we go I want to focus on Family Style Dining with we're going to be making simple stunning classic Italian foods okay lasagna I'm very excited tonight to cook with Gordon definitely an honor to cook with someone like him I fell into a bit of a rut culinarily and now that Gordon's giving me this new menu to work with it's a revitalizing kind of feeling you know let's go Gordon introduces a new family style menu that will make Peter's restaurant stand out from the competition there's what six seven Italian restaurants out there in Babylon one thing that can separate this restaurant from the others is running this like a true Family Restaurant Gordon came about the idea of family style which I think is an exceptional idea we needed something to help us stand out for tonight's dinner service The partially covered ravioli and the cold crab cakes have been replaced by fresh homemade family style dishes such as Lobster RI the pen lasagna grilled flank Ste capalini and Ro and then poretta which is beautiful you know these are dishes that are popular this is now a time for you to sort of really seriously start getting that message out there it's so simple okay guys we got a a big big big big launch yeah Big Time come on come on man man with a brand new kitchen a redesigned menu and a new approach that reaches out to families the restaurant is ready for it's big relaunch let's do it with the doors about to open Gordon gathers the staff for a last minute pet talk okay tonight is a critical crucial night are you with us or you I'm just waiting for for him we're right really busy right now once again Peter has a debt collector on his doorstep well you are interfering that's what I'm saying go the way would you mind interfering I got to wait two minutes I got to talk get out of the way what why don't you go out the way so we can go on get out of the way wait I'm talking to them why don't you go not get out the way I want to talk to Y I'm saying go way relax relaxx Rel relax relax relax relax get the who the are you relax relax D you T guy hey get head T guys come on you my father made mistake come on come made mistake I H you get T gu get the out of here stop come on you fake T Guy come on you fake T Guy come on come on you want me come on I'll put you in the hospital yeah yeah come out the way come out the way this guy this guy come on you fake Gangsta you you're a you're embarrassing me this guy go inside come on Peter Peter relax relax relax who the is he relax to come in my place relax relax relax relax relax relax come on H my you scumbag get tough guy head come on right now right now hey come on B boy take it easy come in here come here come here man come in come K I'm sent Five Guys to his house right now Jeremy and guys are on their way right now who the is he give me this Al when it's the last that's coming in this place you're getting hotheaded why did you see my father on the floor no so what do you mean I'm getting hot sing relaxed calm down calm down calm down hey I told him to get out are you okay they fight a lot you know these things happen relax relax relax relax let's get aside 2 seconds walk fresh a come on with me let's go what's going on what happened don't conduct that in my business no no no you're right you're right that's first of all second of all I didn't like the way he spoke to you he's disrespectful relax relax relax relax big deep breath yeah I'm here to help the row has we wasted crucial preparation time now Gordon urgently needs to get Peter and the staff focused on tonight's relaunch big big big night I mean seriously big night yeah new menu new Family Style Dining new attitude this could be the big turning point for this restaurant use this opportunity to show off how good we can be good luck there's excitement in the restaurant about the new menu do the fish it's excellent make a single I like the idea of family style but back in the kitchen it's up to the chefs to deliver the big tables are all ordered in family style now all of a sudden we're working with all this new stuff it's like alien may I have a a cranberry juice salsa and cranberry actually you know what do you have pineapple juice yeah give me pineapple juice with a lot of ice and a splash of cranberry it's good for my sugar it's one hour into dinner service and the restaurant has not been this full for 7 years let's set this up for 14 right now come on come on come on right now they've got a 14 top just arrived and this is a true test now because family style should make their life a lot easier or it can go tit up and be a disaster it's so busy Tina Tina you have a throat linger Peter as an owner he should step up to you know what move his ass a little bit more because he's in la la land I don't know what to do this table right here yeah bring him an appetizer or two that's all right but when Peter does decide to lend a hand so hungry man instead of serving the bait clams you got a fork back here anybody got a fork come on I want to see gon see me eating I don't want to get yelled at he decides to eat them oh man Peter excuse me Peter I got to ask you for one favor delicious anything Rober what what the is going on here nothing you're hungry yeah off yeah go and look at your stomach in the window let's go yeah we need another dozen baked clams one of yours went out another dozen on still waiting on my baked clams all right I'll take care of you with that I'll bring us more guys should I come should I come back next week for the bake clam should I go down the block for the other restaurant I promise you you'll have it okay dining room's filling up new menu new kitchen new Family Style Dining but Peter is my concern right now you know what honey I'll take a cappuccino if you can make me with two equals please it it was really difficult I mean you know my legs hurt my tired it's it was harder than the gym it was really harder than the gym when Gordon puts the pressure on Peter they waitting 50 minutes for the clams Peter takes it out on his staff what the is she doing no one came to your table yet Nicole are you kidding me you didn't go to these people's table that wasn't supposed to be my table I don't care what I was supposed to be taking right now right now he was yelling at me in front of my customers for things that I didn't do wasn't supposed to be my table imagine this it's hard for him to you know realize that he did something wrong so he takes it out on everybody else get them one bottle on me right now for all your Comedy of Errors tonight thank you so you cost me a bottle of wine just get them the bottle of wine please but I don't know why Peter's temper is like that Mor I mean he's in everybody's way everyone else just brushes it off but I guess I just take it a little personal and he's screaming at me in front of my table so the is going on with A7 and everything what all my tables have said stuff to me like oh wow he's being hard on you blah blah blah blah on you you're very hard person to talk to how can I be a hard person to talk to that's ridiculous well if you need to talk talk to me I would rather talk talk to me like back here how could you cry she was like a a machine gun she just started shooting all this stuff out she looked like she was having some sort of uh meltdown I don't make the drinks I don't make the food this is ridiculous here you're embarrassing me relax just turn it down a bit just turn the hey oh my God I never seen something like this thank you very much thank you thank you with over 200 satisfied customers the relaunch is a success in spite of Peter this place wasn't a success and is now pissed through your hands well it is what it is what it is you've neglected it I understand but right now we're not in the situation MoneyWise to fix it well me what's the time what do you think this is your little Salon to get your massage and get fed you're walking around this place with a bowl of food in your hand eating away that's not how I run my business I'm getting a headache I didn't think you've seen them days work for 20 years I I I've had my own personal problems in the last we all have problems problem problem problem problem problem you're no different let's start working at the problem what's the pro what's what's the problem you that's where I'm starting excuse me he's nuts this guy you're right I'm nuts cuz you got all to worry about right now now have you listen to me I'm listening listen to me you sound like you're out the Godfather yeah what the is going on here you're the only here right now that's not pulling their weight and that's not good enough I think this place will run better without you I think this place will run better with without you I I I I disagree you disagree I'll own certain problems and I'll take responsibility for a lot of things that was about as convincing as a person do I'm here I need 2 minutes with you on your own you got it I'll see you in the morning I love him tonight go home and come back tomorrow morning and think about what are you going to put back into the business tomorrow think about it and make sure it's good cuz I'm going to be here to make sure you do it I'm never speechless I don't know what to say I'm I'm like I'm a little hurt what I'm seeing now is he said to me everything all these people wanted to say to me and haven't so maybe Gordon's right you know what I'm not going to say maybe Gordon's right Gordon is right I'm committed I'll be back and I'll I'll do what he says it's for the good of the business and in the end this place is me this place is me this is me this is what I do so I got to make it work to Gordon's amazement the next morning he found Peter on the phone calling to fix the walk-in fridge we need our walk-in box fixed leaking here it's like Us's rainwater I want you to come here and uh do whatever it needs to have done I'm really amazed that Peter is taking the initiative and putting a new walk-in box and to go with the brand new kitchen Robert and John have a new attitude I'm very excited I think everything's going so well uh-huh family style is working yeah and the Family Style Dining is a huge hit with customers I haven't had family style in uh down here in Babylon in a long time with Word of Mouth spreading profits are soaring at the end of the night we made more money we made more money this way it's unbelievable as soon as they calm down I'll show you to reach out to the local community Peters hosted the first ever Babylon Family Day holy cow look at this and everybody enjoy the lasagna there's lasagna help yourself food is good really good this is a huge great start to to push the new Family theme come and my family will serve yours to make the relaunch complete Peter decided the restaurant needed one more thing the father May the blessing of almighty God the Father the Son the holy spirit this was a rebirth so it needed its blessing can I hug you father please I got to think about hugging father thank you so much all right in the weeks ahead Peter was more helpful I get some yeah I'll get some extra plates to okay he made amends with Nicole I'm sorry I'm sorry all right my priorities were mixed up instead of trying to be like you know the boss I'm going to be a team player here and whatever needs to be done I'm going to do I'm going to jump in I'm going to ask people if they need help with things there you go joy I like that shirt beautiful and even provided Tina with the help she needed I mean I'm thrilled I even think Peter will do his part I really do think he's going to keep his commitment I'm sorry right I love you I love you too sorry let's just confirm one thing shall we we got a taste of how good this Resturant can be absolutely and just comparing to what I experienced the first time I arrived here tonight the difference was night and day before Gordon got here this place was nose diving the man reinvented my restaurant I think now he's given us all our spark back if you cannot make this work mad you've got a potential gold mine here that can make every one of you successfully Rich we are definitely on our way to success here now we have to take the ball and run with it thank you for the commitment yeah yeah we've been given all the help in the world time for us to shine and we got what we need and uh I'm ready to do it good bab all of Gordon's ideas stemmed to keep this restaurant synonymous with family we all love each other so that's my main ingredient now for the rest restaurant and I think that's so important $3,000 for all that extra material take care I really fell in love with him my first son is going to be named after Gordon Gordon Ramsey pelo Gordon really brought our family much closer together good night buddy yes good night thank you if this family can stay together and commit to this restaurant it will be successful but stop the fighting New York City home to thousands of restaurants the most competitive city in the world but there's one restaurant that needs my help more than any other and it's right down there tonight on Kitchen Nightmares New York City may be the mecca of fine dining but in the heart of Manhattan is a restaurant in such bad shape it may prove to be Gordon's biggest challenge yet oh my God Dylan's an Indian eery is not on the verge of disasters what do we need a day death in the restaurant before some gets a grip it's already there it's rotten my man the menu is confusing British Italian any is not on here is Chinese the food is awful green Burgers kill people there is a language barrier tell him in your language you'll kill somebody and as far as the cleanliness goes holy oh my God it's not a pretty sight and what makes matters worse the numerous managers don't seem to care I have nothing to be guilty of you what no one is getting served from this ring tonight get ready to witness one crazy week in the life of Gordon Ramsey this is the luckiest day of their life okay as he attempts to turn around a Manhattan mess can you go and tell them that the kitchen is closed tonight on Kitchen Nightmares yes Lisa how are you with d this is an americanirish restaurant with an indianness connected to it it's hard for me to believe that Dylan is lasted this long okay and you had eight people leave on you yes we kind of lurch between catastrophe and disaster my wife my family we started this restaurant to make a new life but uh the restaurant is not doing that well D good evening how can I help you I hired Martin to take care of this business I had an objective the idea was to capture the best of all worlds where are we choosing from we have beef bua which menu Lamb Chop shepher pip it's the wav of the future hamburgers Indian diners will be everywhere I think people are a bit confused as to like what kind of restaurant this is I don't know what each manager does specifically I'm the general manager I'm the operations manager and I'm a floor manager here nobody really knew Khan was a manager he doesn't do anything yet I don't like to work here because everything is so messed up I think an Ideal World Martin would be an ongoing character in a reality TV series Martin Martin thank you my responsibilities include an awful lot of things I make sure that everything runs something's broken I fix it I make sure that there's toilet paper to wipe your butt with frequently I will have to cook something because the cooks who make the Indian food don't know how to make American food if we get customers in here I will walk up to table serve them their food and they'll be swatting flies away okay is disgusting the kitchen is not clean that problem has been eradicated now I think it has there a fly for last 6 months we are losing like 20 to $30,000 a month I cannot continue losing money like this I don't want to continue with this nightmare I will do anything and everything thing what gon Ramsey asked me to do to make this place a successful ironically Gordon's successful New York restaurant is only two blocks away from this kitchen nightmare dylans with a canop all taped out and what the is that sign there it's like a scoreboard Hy hello Gordon Ramsey Martin general manager this is Dylan D's Indian restaurant Indian restaurant yes doesn't sound like an Indian does it Dyan no no Dyan no when I first met Gordon I asse to be a fairly intimidating guy and that's exactly what he was Muhammad Islam the owner of the place Muhammad how are you fine thank you hello Jenna Jenna nice to see Gordon definitely has a present about him I don't know whether or not I should be terrified or just relax and go with everything this is Andrew operation manager general manager operation manager yes one Rocky table trust you to pick the worst table in the house let's sit this table shall we yes okay good FES everywhere uh Martin yes um we such a huge menu am I right in think there's two kitchens there's two different chefs in one kitchen they work alongside each other British Italian Buffalo yes the only thing that's not on here is Chinese do you normally this busy for lunch oh actually it's a little busy today we don't have people coming in because they see an empty restaurant sometimes I don't get a table at all from the main menu assorted vegetarian appetizers and then for main course the lambani and beef bua from the American menu I'll go for the salon was please thank you you're welcome God I'm lonely I need the appetizers first are you okay I'm quite excited to see the reaction got like great service great food so it's win-win situation the walls are ghastly looks like it's been plastered with Hospital linen that's where the customers go after they come out this Resturant of course there's no salmon why would there be salmon when Gordon Ramsey ordered his lunch he must have looked into a crystal ball cuz he ordered something that we didn't have let me just make sure that I can order something that they don't have Frozen fish or a great chef right there's two fritters those ones both are vegetable they're both vegetable yes made a Lord above not poison me Amen in terms of beauty it's not exactly an Indian classic is it it looks like it's a dehydrated turd there's meat in there and that one's got meat in there it's not vegetarian tastes like blam if he were a vegetarian I would expect a lawsuit it's going to be fun asked them about you guys are killing me right now the sorted vegetarian appetizer plate has to be vegetarian vegetarian he just had a meat one lock on wood the worst is over right okay beef Puna beef bua and lambani lambor and she's bringing a plate for you thanks D would you uh would you mind get me a clean one please sorry what the is that always worries me when they stick tomato roses on top of the food and when the tomato is rotten that is not a piece of beef does that look like a piece of beef to you my D it's dry it looks like pork if that's beef then I I was born in Bangladesh Gomez he says to try this it's pork pretty sure it's pork is it beef it is lamb por no yeah it was lamb so now it was lamb Gordon didn't seem to enjoy much of anything and that's how it usually goes with customers where did you stop on this one potatoes are sick Martin they look like they were cooked at least a week ago well that's good and frozen salmon too too and you that's good you have come to the rescue once again one of the greatest chefs in the world wants something to eat and I had to make it thank you so this is from the American kitchen looks like a door man another fly huh is this normal um yes it is who made this um I did so you're the operations manager you're yes the Chef as well yes we haven't got any other chefs in the back that can cook this food they don't know how to cook any western style food can you do me a favor yes e not with pleasure pretty much everything that could go wrong went horribly and catastrophically wrong oh my God K juice yeah please admit you Gordon tell him in a really nice way yeah your food is last food was Bland oldfashioned I've eaten it I don't feel too good what it say that that lamb is probably the old lamb you serve me old lamb I am embarrassed to see the situation they get a little nervous I said they made a mistake in there made a mistake maybe the stand that gon has a very high compared to mine I didn't expect he going to go that bad coming up Gordon's nightmares are realized that is poison as he takes a look inside this kitchen green Burgers kill people will Andrew and Martin survive the night I've never met a general manager so as you and later what filth will Gordon find lurking below oh my go would we need a death in the restaurant before some gets a grip that's coming up on Kitchen Nightmares after Gordon's lunchtime Fiasco he now tries to understand how this restaurant is managed no I'm not worthy of sparkling water I have to have tap water here are we going to reset this table Eeny Meeny Min mo catch manager by the toe you are what floor you're the floor manager floor manager holy mackerel when I came to work I was nervous but at the same time I was happy because I have a chance to work with Chef reny that's why you here so you can fix the place you think it's that funny and easy to do everybody here hates Khan and I can't fire the guy because he's protected by Muhammad now we have a floor manager operation manager and general manager I was resting just thinking of various things I got to sort out and one of the waitresses was rubbing my hair it was a natural thing how many managers this place need I found a new manager we now have a floor manager and amongst the operation manager that's managed by the general manager three managers and they're all D there with a better understanding of the staff's structure it's time for Gordon to see the staff in action at a dinner service welcome ni see you are you used to looking over the menu well we were just sort of debating whether we wanted something on the American side or on the Indian side the Indian's very good where are we choosing from which menu it's also becoming clear to Gordon that the multiple styles of menu is not a positive but a negative well I'm just going to go with my gut I'll I'll get the L okay ready okay Faruk oh holy Moses oh dear me lift it off the floor and don't put it on the floor hello Madam floor manager operations manager general manager anybody mammed can you explain to Gomez yes yeah that we've got to stop putting things on the floor it's unhygienic unhygienic and it could be dangerous too it's very dangerous yes de de it's 40 minutes into the service and unbelievably no food has left the kitchen my first table still hasn't gotten her on I just don't understand it's taking so fre long for all this one of the major reasons for the delay kitchen chaos this is the first table in this restaurant and they just they already they already done no I only give him that the salad who's in charge here I'm taking over Expediting here you're Expediting yes mammad what are you doing in here I'm trying to help them up you've got three managers Two Chefs eight girls out the front and no one can delegate oh my God okay kids one order of salmon left one salmon special let everybody know and when information is shouted from the kitchen Martin is busy again not with customers but with his phone oh my God okay that has to be ready before this goes up ultimately Martin doesn't belong in a leadership position tell the manager on the floor to do something about it this place is running in chaos it's totally dysfunctional and there needs to be leadership here so what are you cooking tonight nothing nothing nothing at all get me the general manager Martin please all right Martin Gordon Ramsey was really getting under my schin okay right this young man's here he's standing here and he hasn't got anything to cook is this how you run a place no I don't want a place like this all right why did it take me to let you know that he's standing there playing with radishes because um you're busy that's a horrible thing to say about I was buiting the front there yes he was alluding to my relationship with the waitresses yeah you get off on it girl stoping your hair massaging you ego you're such a fake not fake I'm just why why are you say I'm a fake you've got members of your team standing here getting paid dude all I've never met a general manager so as you okay if this was your money would you let him stand here playing with his dick that's what you're doing here isn't it you're riding Muhammad you know you're skinning that poor man yes you are you're taking advantage of a weak rich man that's what's just clicked in my mind he got personal he was accusing me of riding Muhammad this type of thing and that got me because how the hell have you got the right to say something to me they don't even know me we got more star than customers tonight and we still can't get a right general manager general tosp what is going on back there this is seriously the wor ever had the city an hour and a half into dinner service and only a few dishes have made their way to customers who are not exactly thrilled with Dylan's dining experience this is thank you very much I don't like eating with flies swarming around me and those who haven't received food are getting ready to leave in 2 minutes we're leaving and you know we ask like seriously 2 minutes we're leaving what else I can do for you right now so that will make you happy tell me that you tell me I'm sorry ladies I can discount your bill you can go it's day two and Gordon has already been appalled by the food and dismayed by the inadequate management time to do the thing I've been dreading most yeah getting into the kitchen I am not looking forward to this part when were these changed last uh that one well at least the flies look fresh oh my God I have no idea why is the Flies there was a lot of flies here what is that I don't know what is this you don't know moldy that is quite frankly the worst hamburger I've ever seen in my entire life oh my God these were my potatoes for lunch you do me a favor yes either thank God I sat the little down to eat them that's not a potato green chicken what goes on down here what's that snap for God's sake look at that look cockroach she holy oh my God that is the worst hamburger I've ever seen in my entire life having discovered the terrible conditions in the kitchen Gordon now Ventures down to the basement of the restaurant to check out what's lurking below what's that snap what what is that is that for rats or mice food for to catch a rat so we have got rats here rat is all over the place this rat droppings look at them all everywhere rats rats oh my good God look at the Cockroaches oh my god look I got one in my hair it's cockroaches box is full of them look look at them all oh my god look there they are there in refrigeration oh hell oh my god oh no look at that oh my God look at them there you go there you go I was shocked it's like a nightmare look Muhammad I mean it's it's not even a pepper it's rotten worried about the flies in the dining room I know where they're breeding now look at it I've eaten here come on Martin uh we will miss you hopefully see you soon take care bye okay yeah I need Martin urgently he's a general manager yes yeah good you're you're needed right now I'm needed right now yes needed in the kitchen urgently are you in charge of this are you responsible for this that the salad I had lunchtime open the bag and bang out comes the Flies and gentleman it gets worse than that it's green it's beyond edible it's disgusting look at the color of those chicken wings everything in there was putrid how long has that been in there give me an answer because I'm myself yes uh there's a head chef responsible for this trying to rectify this will kill somebody we're not passing the back but I know my general manager knows what the going on in my fridges where are your standards our standards look at it let me just tell you something I've eaten here where's that from that's being sliced that's gone out what is that where is it hey Madam where's that tomato gone look it's rotten you idiot it's rotten has a customer just been served a slice of tomato no no no no so where is it oh my God things are looking pretty glum look look look look it's rotten Muhammad tell him in your language he'll kill somebody what do we need a death in the restaurant before some gets a grip how many tabls are out there there's three three you tell those three tables this is the luckiest day of their life okay the only thing worse than having tables sent away is knowing that what I was going to serve them could make them sick no one is getting served from this R tonight let's make that clear yes or no anyone against that no no good that didn't go down too well he was extremely angry extremely pissed off we are not ever again serving any of this food I don't give a what anyone says can you go and tell them that the kitchen is closed right now out there and tell them the truth tell them now Gordon was so outraged so angry I've never seen anything like it from Green Burgers to furry cucumber to ranted potatoes out there hello I'm sorry to inform you that we are not going to be serving dinner this evening Ramsey shut down the kitchen it's just disgraceful I feel terrible that it's gotten to this point I'm speechless it's a nightmare this is so horrible I should close down this place this is worse than a nightmare Gordon has encountered one of the most disgusting kitchens he has ever seen oh my God and so he must take Serious action let's go I want these guys to know I mean business a clean means a proper clean right you diry little where are you that was just looking at him and thinking okay when I say clean I mean clean yeah guys let's go these guys are professional steam cleaners yeah guys kitchen straight through there it wasn't just cleaners it was cleaners plus they're dressed like people from Star Wars for God's sake and you guys are doing it with them yeah oh God phase one of Gordon's mission to seek out and destroy all moldy rotten and contaminated Foods we got work to do the next phase of operation sterilize steam clean every square inch of the kitchen now it's time to Enlighten Muhammad and his managers with a little trip a couple of blocks away to the kitchen of Gordon's New York restaurant okay I want to show you something the difference between night and day this is a kitchen have a look around all kitchen should be like this Gordon's kitchen is absolutely spectacular no matter what size restaurant you are you can keep a clean shop and you can keep it organized open the fridge door Martin we went to the London and that was a walk of shame twice a day these fridges are cleaned this is heaven that was hell in order to reach out to the local Indian Community and New Yorkers at large Gordon has come up with his strategy for the menu Contemporary Indian Cuisine does he know we're in Broadway where are we New Jersey New Jersey oh me he doesn't even know we're in New York we are in New York restaurant right with the salmon we're going to make a bit of a broth coconut and tomatoes and onions the secret behind the scolar is nice and pink it's sweet little bit of curry powder yes yes and then from there just sit on top of the Chutney pan scops a walnut chutne wonderful crispy salmon with a tomato coconut curry broth he just opened my eyes to what can be done clean modern way to serve Indian food very good look at it oh Jesus give a cutle out okay very very good tell him he only a scull up yeah we haven't lost our children okay okay you can let go now it can let go now it can let go now okay good to help execute Gordon's menu makeover he has Enlisted the help of one of the top Indian chefs in New York City vkas kanana good to see you buddy are you well I need you here to work with the team of chefs and to get this place back on the map yeah it's beautiful location we in the heart of Manhattan we can do it too later in the night Gordon's design team is brought in to dramatically transformed the restaurant's interior and exterior it's a it's a new day the tacky electronic sign is being removed and the restaurant is given an authentic Indian name pornima which means full moon follow me let's go here we go there we are all blindfolded much to our shagin I'll tell you okay on the count of three take off your blindfolds one 2 3 welcome wow wow wow haven't they done an amazing job great job amazing job mhammad have a look for them down here it's like now you feel what a difference isn't it beautiful beautiful it has a nice clean crisp look it looks now like it's been done by professionals the way it should oh wow this is beautiful isn't it lovely I'm happy to come into to work now and not see the material it's so much more than I thought it'd be new chair new bonquet new linen new pictures and it looks like something that is classy yes he just turned this restaurant from 0 to 100 we're going to go outside have a quick look outside wow wow beautiful wow oh my God God stand back a little bit there's no confusion but color beautiful yes I'm not going to miss that sign and I'm so glad to have it gone it looks like a real restaurant again the amazing job after working through the night vas is ready to present the new menu he designed with Gordon the old menu has been replaced with classic Indian dishes that have a modern twist everything is done very simple according to American palette I didn't know that Indian food like that existed Kerala Fisherman's Curry okay that's a very basic Curry we move to the next is we have Karai shrimp here after the trio we have the chicken kma we using saffron real saffron for this flavor Mr Bas is so cute he is a magician to me and Garden's recipe of saffron cauliflower the menu reflects these values of freshness and food vibrant flavors and it's very approachable for everyone with the kitchen menu and Decor all in good shape it's time for Gordon to turn his attention back to the staff big big big night yes this place is about to be relaunched properly tonight it has to work okay what's your role for tonight general manager I'm in front of house um I'll be meeting greeting would you do me a favor when the customer sit down will you not sort of be so false when you jump on just sometimes I feel it's so in your face it's intimidating for them okay yeah yeah watching your performance I was like tacky will you promise to keep your phone off in the middle of service will you promise to be attentive to staff needs when necessary will you attempt to act as a general manager of the first time ever stepping into this business yeah I look like I always do you take it as your Cafe and hangout area that is a great morale booster before the opening of this amazing amazing new restaurant will you actually treat it as a business if you could try to make some improvement this evening please yeah Martin is not qualified for a GM I don't see the confidence that he need Martin's not full of okay you're giving him such a hard time and it's making me angry I'm frustrated for the the lack of respect this man has that's with him not with you so would you mind keeping your nose out of my business don't try and interrupt me excuse me this is a loyal worker though Lo no I'm sorry you don't need your minion to try and convince me how good you are on the back of what I've experienced is that clear Mar please G help us to achieve that one an amazing job yes let's prove ourself we do the job right absolutely definitely and then we'll see this Garden we did it thank you Muhammad I've been waiting for that for the last week I'm really pleased that it came out so now I want to see positivity from everybody absolutely everybody and if there's anyone who doesn't think they can pull on the Rope like that look for a new job it's the morning of relaunch and Gordon has organized a plan to spread the word in Manhattan it's a pornea parade look at that wow what a brilliant idea of promoting Pima restaurant off we go and we jump on yes it's amazing the girls music and the promoting ideas all of them I love it I love it I'm glad you're happy now people were asking where the restaurant is and it was nice to be able to do something together we needed that more than anything because I think all of our Spirits were so broken rest it's so romantic all of a sudden you've all come alive my God it's only 2 hours to go until the doors open and the restaurant is booking up the future of pornea rest greatly on tonight's reopening I understand absolutely for Muhammad tonight is a golden opportunity but he needs his staff to rise to the occasion hello good evening I will say this table right here I got a table right here for you it is very exciting to see this restaurant a full again the kitchen is under the strong leadership of vas so he's going to bring the food but Gordon will be keeping an eye on the general manager Martin appetizers everybody takes in hand the success of f depends on the teamwork that's the crucial point of running Pima uh Martin yeah give me the phone is it on it's off it's off it's off it's off okay yes sir you ready for order some Samosa some Scouts and some chicken TI one chicken TI Tri this is the new start for Pima new Decor new menu contemporary fresh and how exciting it's all fresh all new and wonderful everything's just going perfectly well but Martin's still here excellent nice atmosphere in the dining room nice atmosphere that's the vegetable metaling very good customers are responding well to the new menu and the first wave of orders is now hitting the kitchen let I need one lamp chop medium rare please piping hot please take this take this we got to turn some customers tonight we got to turn tables yeah it's good it's really great coliflower is great but the chicken take it was good but as the orders start to Pile in Martin's lack of managerial skills start to show so they want the lamb the ladies the yeah and the weight staff becomes confused can you give it to that table service please can somebody take this please is causing disorder in the kitchen and everything is starting to back up Martin KH the food's sitting here and no one's moving their ass yes it's getting cold and cold and cold oh my God how' that happen I need another rice please Serv get me Martin please yeah quickly yeah EXC everyone's standing in it D can you get out the rice please M could you sweep the rice then rather everyone standing here yeah yeah be nice to do something yeah so we don't have to send more food to the rats that's great finally found a job oh it now even on a night with a top chef at the helm Martin's mismanagement of his waiters has caused problems in the kitchen and the customers are paying the price was the best was it's unbelievable it's cold they forgot I'm surprised any of the food came out warm it's a nightmare okay he we're now just starting to turn these first tables but Panic set in customers are complaining about food being cold and these staff are not used to being busy especially like this lemon rice let's go rice it's cold cuz it's lying around this take this please service please I never served as many customers before who's running the restaurant Martin yeah somebody ordered this 33 I'm not going to say anything negative about the restaurant but I don't understand this restaurant let's go and there you go rather than a big TR right where you going what table what one's that for vus vacus VAs I don't think that that Martin understands what a general manager really should be doing don't make any phone calls along the way straight to the table why is that Rice going cold now why isn't not be served it's actually burning yes it's actually burning I want the custom to experience it hot not your hand customers are complaining about the food cold my man you took a meal out just now I believe Gordon's trying to get me angry ired annoyed or whatever and I wasn't taking any part with that Gordon has seen enough of Martin's managerial incompetence and believes he may have found a solution be honest with me can you manage this place yes I can so stop blending in and stand on your feet okay okay yes I can do that I will try my best to convince Chef rsey that I can run this restaurant ready go ready everything is ready One n one minute one minute I have to I have to put that's that's okay that's okay relax with con taking the resins food is finally making it out to the customers good man thank you excellent pour the water use the tray take it to the down there each and every time table 44 need there all check perfect all the best brother definitely try this this is great price yeah with con in the dining room and vas in the kitchen the restaurant is beginning to run smoothly it was a very very good experience for me and my whole team and then make me feel good one 2 three tonight I made over $100 I was so happy make sure you guys come back again all right take care the grand opening of pornea was bumpy in the middle but finished on a high note mam have a Qui with you please however Gordon knows his work is not done this place can be phenomenal the location is extraordinary this is a new start ex you have to treat it as a new beginning of course I mean in a perfect well I would sacrifice one of your managers to employ vkas you cannot not carry Driftwood in your business out of the three managers one has to go between you and I Martin has an amazing way of manipulating you and he is not worth his weight in terms of what he brings to the table heing Gordon Ramsey so that to Muhammad and that makes me upset and angry the frustration just boiled over tonight tonight muhamed I've never used you respected you I'm proud of what we've done I've never cheated you you recomending you're recommending you are enough I've had enough because you have been insulting you have been accus me of this did you hear what I just said to him Mar so let him go go on get it out get off chest the first time since you show me that you're a man you've accused me of riding on this man shoulders why are you pointing like that I'm angry okay you want to see passion I'm giving you passion this person I've respected and you got the audacity to accuse me of like taking his money riding off his back is is is what you said well that is disgusting you have no right you don't know that what what what I have nothing to be guilty of you what nothing you sat in it it's rotten yeah you ran it you sat in it you wasted it yes I wasted it you encouraged it this wasn't always like this we it it is spired it's spired out of control and I ask you to come on board not guilty mamed I not guilty I have nothing to be guilty of you what nothing you sat in it yeah you ran it you sat in it you wasted it yes I wasted it you encouraged it this wasn't always like this we it spired it's spiraled out of control and I asked you to come on board not guilty not guilty I'm not going to take this put down anymore nothing to be guilty of listen this is my last KNE you said it was your last night I'm confused yes this is my last night this is my last tonight okay please tell the owner not me this is my last night I'm out here I quit Jesus Christ when Martin left actually I'm just shocked I didn't expect he's going to go that bad I think Gordon Ramsey is full of piss and I'm extremely angry extremely pissed off and I now turn my back and walk away with the success of the relaunch and the change of management corima has beaten the odds and is now looking to a bright future in the following days pima's Contemporary Indian food and atmosphere continued to generate great Buzz throughout New York City I would say that this chicken tick Masala would rival any in eng how did you like it it was really good the restaurant's Revenue increased and naturally so did the server tips thank you thank you so much and Chef vikas accepted an offer from Muhammad to be the restaurant's ongoing consultant I will help you at any limit at any extent good thanks a lot I appreciate that thank you so much thank you let's be honest it's gone exceptionally well yes yes yes great food great Decor great birs happy customers I really mean it thank you bloody good job yes I'm very happy with the changes Gordon has made here he has given this place an opportunity to thrive and be a real restaurant for all of us over here I thank you very very much listen you're very welcome you've got all the tools now do it don't stop working hard Gordon did what I thought was completely impossible with the restaurant KH my exp with SH Garden was wonderful I get the confidence that we can run this business we can run this prant successfully okay yes okay pull him back pull him back excellent good to see you thank you neighbors next time I'm coming to eat I'm not coming to work okay good to see welome i' like to thank Chef Ramsey to being a part of this great success before I thought he's crazy but he said no he's a very speci NE man I like that very much excellent good night guys thank you very much indeed thank you good night good night oh what a transformation I honestly didn't think we could turn this around to this extent from what I saw my first day here my God\n"