The Whole FAMILY Has ANGER ISSUES _ Kitchen Nightmares _ Gordon Ramsay

**Kitchen Nightmares: Luigi's Restaurant**

It was a tumultuous night at Luigi's restaurant, as Chef Gordon Ramsay walked into the establishment to assess its current state and offer his expertise. The brothers who owned the restaurant, Tony and Luigi, were on edge, having lost sight of their passion for cooking and serving quality food.

As they began to prepare for service, it was clear that something was amiss. Calamari was being ordered first, a dish that had not seen the light of day in some time. Chef Ramsay's presence seemed to spark a sense of positivity, but tensions between Tony and Luigi remained high. The brothers were struggling to coordinate their efforts, resulting in food sitting on the pass and not making it to the diners' tables.

The kitchen was in chaos, with orders being misplaced and dishes not being prepared correctly. Chef Ramsay's fiery personality was a welcome change from the negativity that had been plaguing the restaurant for weeks. He took charge, ordering dishes such as spaghetti and meatballs, and emphasizing the importance of teamwork and communication.

As the night wore on, it became clear that the brothers' inability to work together was not only affecting the food quality but also the overall atmosphere of the restaurant. Customers were frustrated, and diners began to express their discontent to the staff. Chef Ramsay's presence had lit a fire within him, and he was determined to help the brothers get their act together.

One by one, dishes began to emerge from the kitchen, each one a testament to the culinary skills of Tony and Luigi. The fried calamari was a hit, and diners were enjoying the new menu items that Chef Ramsay had introduced. However, just as things were starting to look up, the brothers' lack of communication resulted in food being left off the table.

Tony, frustrated with the situation, began to lose his cool. He let out a loud exclamation, which sent shivers down the spines of those around him. Chef Ramsay stepped in, reminding Tony that he needed to take a deep breath and focus on the task at hand. The brothers took a moment to regroup, and with renewed energy, they began to work together once more.

As the night drew to a close, it was clear that progress had been made. Diners were enjoying their meals, and the kitchen was finally starting to run smoothly. Chef Ramsay's presence had brought a sense of hope back into the restaurant, and Tony and Luigi were determined to stay on track.

In the days that followed, Luigi's began to regain its reputation in the community. The new menu items were a hit, and customers raved about the food. The dining room was filled with laughter and conversation, as diners enjoyed their meals in a warm and welcoming atmosphere. Chef Ramsay's presence had been a game-changer, bringing out the best in Tony and Luigi.

As the weeks went by, it became clear that this was just the beginning of a new era for Luigi's. The brothers were working together, communicating effectively, and producing high-quality food. Their passion for cooking had been reignited, and they were determined to make their restaurant a success.

In the end, it was clear that Chef Ramsay's visit had been a turning point for Luigi's. The brothers had come close to losing everything, but with his guidance and support, they had managed to turn things around. As they looked to the future, Tony and Luigi knew that they owed their newfound success to Chef Ramsay, who had brought them back from the brink of disaster.

Their father, who had once been a great culinary influence on the brothers, would have been proud of what they had accomplished. The passion for cooking was still there, but now it was fueled by a newfound sense of purpose and determination. Luigi's was back on track, and its future looked brighter than ever.

"WEBVTTKind: captionsLanguage: entonight on Kitchen Nightmares Gordon visits Southern California's Orange County to help an embattled Italian restaurant called Luigi why the is that answer back with two brothers who can't stand to be around each other get the out of here and a wife no one can stand to be around no i s the fighting at Luigi's is constant okay St go and even the C customers aren't spared you it's the most Dysfunctional Family Restaurant you L Chef Ramsey has ever encountered can he save this family from ruining their restaurant I'm feel so mad or is the situation impossible to fix we are losing the business you because of him you won't believe what happens on the most intense Kitchen Nightmares ever what is that disgusting crap you're done I'm done I'm not shut the place down get out of here that is amazing I just can't thank you Anaheim California the most populated city in Southern California's famed Orange County and home to a family run restaurant named Luigi the Italia it was opened in 1981 won by a promising young chef with a dream Luigi had his own my dream was to always own a restaurant and my dream did come true when my father took the loan on his house and we uh opened this small restaurant and with the aid of his father Dominic Luigi was able to make the restaurant successful for many years Luigi's is definitely an Anaheim staple it was our favorite place to go whenever I used to come here as a kid it was just a really really great atmosphere in 1999 Dominic retired to Italy and brought in his other son Tony to help Luigi Run the restaurant Tony and Luigi have totally different ways of running the restaurant there's like two different sets of Standards Tony we got to have a calamari Fri mozzarella ready Tony is a little bit lazy taking shortcuts Tony whenever Luigi's here Luigi wants to be more Hands-On there's more yelling and screaming you're interfering with my cooking get the out of here I don't agree with the way he runs it and the way he does it we start pointing fingers at each other and we fight there's a thing called professionalism man and that's not professional you can't lose it like that we work hard T his ass all the time and does I got pissed up a lot of times because Tony got to take more serious with the job you kill him I got to p y and say you know what that's not fair you brother tell you whatever you brother you be destroy you be HED you you do this to me I feel like I'm being pushed to the Limit Luigi's yelling Grace is yelling I'm trying to keep my sany here too much yelling going on I I got a headache there is a lot of drama that goes on here that's a b of everything not good everything not good the arguments and the stress of the restaurant it does spill over into the dining room a lot question diners don't want to go to to this restaurant or any restaurant to get yelled at okay sucks go you I'm going to go back here years right what did you come in for for complain or Luigi Tony Grace they just can't seem to work together can't go yelling at people like that it's wrong complained about everything on the dish they're neighbors they come over here you guys are treating them like crap they don't know nothing about food it's tearing the family apart the way the restaurant is going it's going to go broken a month we're in that total a million and a half dollars I don't know if we're going to make it we got to see what we got to do it's too much stress if I had to close the doors I would feel like I failed my father and everything that we worked for together I will lose everything that I've worked for all my life I don't know if tomorrow are going to make it and I don't know if I going to pay my bills world's gone viral today and a restaurant's reputation can live or die in seconds on the internet so I'm here in Anaheim visiting Luigi's Restaurant I'm going to check out their website uh wow this one looks good um a young very talented 22 year old Chef oh look at that clearly a youthful Maestro well that's encouraging I can't wait to see what's on the inside um great start 22 wow hi wnie hey how are you hi welcome to Luigi's good to see you Joe good to see you buddy go nice meeting you and your position is I'm a waiter excellent and you've got a bit of a hot Chef there yes definitely could you go and get in please absolutely thank you wow look at this place luig theia oh hello Chef Ramsey pleasure to meet you Gordon to see um hold on a minute you're not 22 I'm 51 you're 51 I'm reading the latest report on your website a youthful Maestro 22 years of age in the kitchen do you have a son in there no it must be a mistake yeah this was WR in 1981 1981 oh I have recent reviews too what like 1984 no 1991 and 1991 anyway if the food was that good back in 1981 how is it today I think it's better now that's great news yeah I have a following for 30 years and what I do I am the best there is but there's some things that can be changed youthful 22 year old like the website uh who else is running the restaurant my brother uh Antonio ton W that's encouraging very encouraging in terms of a proper family run restaurant I have my wife Tony and uh my my children let's have a little catch up with the family shall we okay yeah are they all here yeah they're all here some place this is my lovely wife Grace hi nice to meet you good to see you too where you from Italy this is your wife yes wow you did well and this is domica the daughter okay wonderful and this is my sister-in-law my brother's wife that's my husband Antonio Antonio how are you oh very good D pleasure Tony Tony what would you like to be called I go by Tony Tony okay great uh let's sit down and let's have a catch up shall we I'm glad that Chef Ramsey is here to help us because uh this is a family restaurant and we shouldn't be a split Family Restaurant first of all I'm here to help and I can't help unless I know what's with wrong what's wrong with the restaurant we had a a phenomenal leader and the leader was my father he was in the front him and I were always on the same page and where's your father now where is he he's in Italy retired so no one's actually ever stepped into your father's shoes well I have but I think what has happened is no one has any uh idea what is needed in this restaurant we're in a position to lose everything so who runs it now I'm the I'm the GU Char right now one on the way we run it is on Mondays Tuesdays and Wednesdays I run the place and then on Thursday nights through Sunday nights they run the place wow it's crazy how does a family restaurant not run as a family they don't get along because he don't belong in this restaurant it's a cha yeah when you have laziness it's an infection what happens is when Tony is here and Linda is here they have no understanding that number one is the customer no sitting around no looking at the TV watching TV when customers come is that true I don't I don't think it's true T he don't care about the customer he was SE it and play the computer I care about this restaurant the computer here talk with the computer come on the complaints are the people feel neglected yeah but there's also complaints like I don't want to come there when she's there customers don't want to come when you're working what's all that about I don't know I'm just asking listen I she's got people that she kisses ass to and love her she's got other people that she gets blunt in her face and hate her is it right to just basically go up to the customer and just say you get the out of here no I don't understand that I said you not telling me this bull okay say that's what you said no I you this is what happened yeah yeah yeah I did it right I did it wrong I'm just trying to figure out what happened I mean I I wasn't here did she say you did she not say you I thought you did I didn't hear you no oh yeah did you hear didn't say that she said that to you you foret she got you got to forget for you got to be honest I'm being hon want this guy to help you or not I'm trying to get him to help say the way it is I am no you're not you're lying I'm not lying you guys are lying I think she you you think no she did F she didn't say you wrong all we are losing the business you understand you see that's is why we don't get along within minutes of meeting the family Chef Ramsey got a quick sample of one of the restaurant's biggest problems we are losing the business that's a h you see this is why we don't get along follow me thank you you're welcome now he's hoping that the food of Luigi's is as good as Luigi says it is uh wow I'm going to have a good look at the menu the menu's huge right the menu is huge the last I counted there was 126 things on there okay great right let's start off with oh fried D ear love them okay you know what about Linguini okay what is the Catch of the Day as mahi mahi let's do that AB absolutely perfect thank you so much thank you deco's hideous is stuck in a Time Walk takes me back to 1981 okay I have a fried ravioli for Chef Ramsey fried ravioli for the chef my food is the best food that's possibly made but the problem with the restaurant is they fighting so much FR R oil okay inside ravioli what's inside the RAV please uh it's a five cheese stuffed ravioli and the five cheeses are uh I'm not sure wow it's a pre-made ravioli so they're not homemade the those are not homemade if we don't even make them here it' be nice to know what's inside them I'll find out right now for you thank you how's it going I need to find out what cheeses are in the ravioli what cheeses are in the ravioli yeah what kind of cheese in the bread ravioli really good box it's a roted cheese Jo it's a roted cheese oh my God H horrible there something deep fried frozen is even taste like cheese Jesus no you got a whole way and you got American Grana and skim cheese yeah okay perfect you right thank you yes yeah not goody I checked on the cheeses for you uh masap Pon mascapone ricotta ricotta uh also American Gana something called a cheese way and culture blend where the is that from in Italy I don't I have no idea where that's from o and a uh skimmed cheese skimmed cheese in a fried ravioli what does that mean it's fat-free cheese dipped in fat dipped in fat yeah okay thank you okay skim cheese in a fried ravioli oh some pans snip yeah looks good Hey Joe here I'll bring it out tell him oh Dam Chef this is the fish special it's the mahi mahi thank you you're welcome it's mush Bland greasy no seasoning fish is Dreadful and this is a special fish yes that is a special fish it tastes F tastes like mush almost like it's sort of old the fues isn't the way it used to be with all the fighting going on the standards and the quality everything it tanked that's special holy crap okay uh he said that this one right here where the fish was just Dreadful it's all right I'm still hungry anyway I eat that I absolutely think he's wrong about the mahim Mahi and I thought it was perfectly fine it was just the way it's supposed to be that's from the mou of my chef that knows tastes probably more okay that guy's up here and I'm down here what do I know if he cooks you good or not I don't know that's his opinion I don't want you to feel bad because I don't feel bad I know I'm waiting for his opinion what the hell Chef Ramsey is here to help us and my brother takes this attitude that it's all complaints it's not you got to listen to those complaints and keep your mouth shut so everything is atrocious shf are you tasting the food yeah I the fish was cooked properly it was fresh yeah it's mush tastes excellent to me okay let me finish this thank you thank you I don't need a guy to tell me that my food sucks if you don't like the food they get the out of here theing pescator yeah what the hell is that what have done to the Camari what done to these bits tentacles here than there are in SeaWorld that tastes as bad as it looks muscles with lams were grainy and calamari had a weird texture to it Chef how are you doing with the pescator I'm struggling struggling I'm struggling yeah I mean I certainly don't get that Taste of Italy let me tell you that and the sauce is so weak and it tastes disgusting um are we done yes can't make everyone happy in life that's why we need our help give this I don't kiss anybody's ass take me into the kitchen I haven't had anyone come into my restaurant and say Luigi you don't know what the hell you're doing not even Chef Ramsey it's who do that I'm frustrated I wish I could say that was an enjoyable lunch the deep fried ravioli with skinny cheese why' you put that on the menu to give it to the Americans come on come on I'm not laughing now the fish FAL that was overcooked and it was Bland that was a that was a perfect day don't tell me that come on it was like cat food Linguini pisor that one there is the best dish in the minion it was my signature dish when I opened the restaurant I stick by my food I've been sticking for for 30 years I have no problem that's the problem there you've been doing the exact same food for 30 years I haven't had a challenge in 30 years no one's ever challenged me you're the first one listen You've Lost Your Sparkle I don't believe this is the same man that was the young Maestro that was written about 30 years ago come on there's something missing and I don't know what it is on the back of the fragmented relationship you've got with your brother but the heart's gone there's got to be some magic somewhere inside that was once there but I need it back he can't tell me that I don't know what the hell I'm doing in my kitchen I've been doing it for 30 years after being truly disappointed with Luigi's dishes and his attitude at lunch Jeff Ramsey is hoping to see something positive during dinner service welcome to Luigi's what can I get for you I'm going to have the raviol J I'll be right back at your appetizer started okay uh West Tony give me your number so play some golf yeah I'm I'm playing uh maybe Saturday morning yeah Tony is more like easy going not take a serious the business job does any years between you and Luigi how come you haven't got a gray hair and he's got all the gray hair I try to relax more he's a stressful guy you see what happens but you don't look like a guy that carries pressure I try not to that's major family problem you have to change with sausages I'm going to show Chef Rams that my kitchen runs like a machine like a smooth machine the food is just coming out 1,000 mph not one Chef is tasting anything the food always get thrown out like that uh the kitchen really pumps food yeah they're they're fast fast and dangerous while food may be going up to diners light and speed the sauce is kind of watery what's wrong with that they said he doesn't like the sauce on the Yi it's also coming back just as quickly oh no what's wrong with that now they didn't like the flavor of the meatball they're solid jumy they're and dry as and Lui is not taking the returns very well the lady uh wanted nois to be more like fluff like light lighter than that I mean why don't we put feathers on him we've been making Yi for 30 years that's the way it is oh my God it's getting worse fall asleep I don't have any garlic I don't have any mushrooms Luigi back in the kitchen it's kind of scary cuz we never know if he's going to snap and yell at us for something when the you got to answer back and you don't get the mushrooms that's all like I told you okay put them over there that's it that's all you got to do is put the job over this I need you to work that's okay everything okay no worry about it no worry about it nothing happened w c p extra for that you work before two people and you make it you can't make it now with three just let it go oh no what's wrong with that now uh there a two nobody Tes anything before it goes out I didn't see this one one complaint screws out my little kitchen it slows everything down that's what it is one can I have all the complaints at one time what's wrong with you a chef you know better than me if you're a chef I know your kit what disrupt your kitchen most of all sure what that the arrogance I complain the arance I complain but it's not true arrogance of the chef yes AR you're an arrogant Chef just like me worse than me why are you shouting at me I'm not shouting you you're not shouting at me then you're a little bit crazy little you are shouting I'm always crazy why don't you come here and tell me it's done Chef you do it no you know better than me it's just halfway into dinner service why don't you come here and show me how it's done shf you do it no you know better than me but after a series of complaints Luigi has had enough that's it no he's not gone he's gone wait w off the line he's not gone yeah I'm going to go back and fight and you got to understand what he's trying to do here man he he's he's not the guy is is what he is and he's English bastard is what he is all right yeah but he's being honest with us he not being honest with us it's yeah he is no it's not a bunch of man this restaurant and this it's both our restaurant so I want to patch things up I want to get along with him he's my brother I I want the best for him I think you got to go back in there and finish this night off man and don't have no don't back down from the man I'm not backing down I'm just taking don't all right you're just taking a break that was too hot all right come here yeah read the out underneath the best Italian food West of Italy it's still the best food West of Italy you put your your food against mine anytime you want really I have worked with more chefs than you can imagine in the past the way you perform tonight did not tell me that it's a man that's in control of his kitchen and when I come out and read that I'm pissed off for you and your customers it's 2011 unfortunately Luigi no one's told you that's my opinion tonight's service what the are we supposed to do man I need your help and we we should we should help wake me up there's something quite remarkable about how hard you work but I want you working smarter not harder when you come down and come back to 2011 you've got me world famous Italian Family Restaurant me after discovering how dysfunctional Luigi's really is good morning good morning chef how are you Chef Ramy knows the brothers and their wives need a wake up and he knows just how to do that so when was the last time you had a meeting uh well a meeting with all the staff 5 years never never never never never wow four of you need one voice put across to all of your staff come through to the kitchen come with me I want you to watch something very very interesting just stay here I'll see you in a minute thank you wow ever morning come in come in come in good morning take a uh take a seat please okay I ask you here this morning because I've never seen a restaurant operate the way this one does and I can't start to fix anything unless I know what the problems are I'm just going to be honest when you go back to the to the kitchen and tell Tony G or whoever the client is complaining about this you get a big fight if the people tell you they don't like it you can't have Luigi what do you mean they don't like it what's wrong with it sorry I know it's your food your recipe and that must be kind of tough to like take critic but you're going to have to like bend your will a little bit to what the customer wants somebody needs to taste the food before it comes out we should be checking the the quality of the food in the back two years ago 3 years ago it's been declining in your mind for the last two years absolutely I get stressed out when I come to work why it's just the atmosphere the complete vibe that we get the disorganization that we have there's no Str structure there's now it comes from the top where's the top we're not organized at all how fragmented is it it's just like Grace and Luigi versus my mom and Tony it's very separate the conflict with these two families the clients can feel it and who wants to go to a place where the atmosphere is not the most Pleasant so the conflict with the family is spilling into the dying room yes so do you agree absolutely the yelling and screaming and who's yelling primarily who is it easily I think the biggest yell is Grace I never know if I'm going to walk in and she's going to be smiling or someone she'll frown on her face and start yelling at completely very unpredictable very unpredictable yeah can I get out of here I don't want to hear this they they're saying what they saying you you have to let other people talk lying she gets like really mad and start telling you things that first of all they're embarrassing in for of customers and second of all they're no professional that's destroying everyone's confidence I feel this B this all a lie lie lie lie there's a lot of things that not said I know you get offended but that's okay look look what she say has anyone sat down and spok her I'm just afraid to say anything to her because I don't know if she's going to yell at me can she not take criticism no she can't take criticism she can't nothing no no criticism whatsoever listen to what they have to say I don't want to hear anymore and if she does change her mind she'll say that she didn't change it that she's always thought that it's crazy okay uh just stay here for a second one please I don't care anymore I don't care about the restaurant I feel like everybody gets to me they talk nice and in front of you they stepping in your back well I got to work here I want to just to quit I I don't think I want to be here anymore I'm feeling so bad what's the matter nothing talk to me no I can't talk I just want to quit and said I want to leave I don't want to be on no I people talking about me I can take anym listen to me listen to me I can't anymore Chef Ramsey has arranged a way for the owners to hear how the staff feels about their behavior I just want to quit and said I want to leave I don't want to be off this restaurant no no no and it's all too much for Grace to handle I can't take anymore I can't take anymore listen listen to me listen to me I can't any I'm sorry everybody here is it treat me like a sh to my employee no that's not fair they are here for you no they get to me they talk about me that's not true they're liar no no Grace that is the feeling of your team and they are here for you and you have to listen to them we cannot start to fix this restaurant unless we fix each other first so I'm sorry you feel it's upset but that's the first time you've seen the way you affect them but let's just stay calm and let's go and have a meeting together and talk as a family okay okay thank you let's go I think Grace needed to hear all these criticisms she still is a little bit in denial of the way that she is and how it intimidates other people I think eventually she will come through but uh it's going to be hard for her you take a seat just a big deep breath the owners were listening the minute I walked in here I could feel the level of intensity it was it it was depressing nobody was being honest with each other and if we continue to fall along these lines and remain broken this restaurant is going to close and whether you like it or not you're all tied together and if we can't work and communicate together as a family then you shouldn't be in business because it's unfair it's unfair yeah one thing we are going to do from this day on is work together can everyone agree on that yes yes definitely good past is past okay see look that smile I was kind of already almost to give up I know the truth hurt that I know it can help us I know we get it better thank Youk you than you for your help after an emotional breakthrough as a result of the staff meeting after you let's go let's go let's go Chef Ramsey has an idea on how to get the family working together again when you think of Italy you think of spicy sausage yes yes when was the last time we made a spicy sausage when I was a younger girl yeah used to make sausage with your parents more yeah really I was 10 years old when I started to make a sa with my parents wherehouse in cabria Calabria I feel like I'm I'm like a young girl okay so tonight we'll make a brand new delicious Luigi sausage I'll start off slowly grinding how big do you like your sausage I think I don't know like a that one they making me hungry my job was to stuff the sausage I love it and you know in Italy the sausage brings a family together it's a nice feeling right yeah so when was was the last time we all spent time in the kitchen together when was that never never wow this piece that we are trying to get to right now is long overdue when my father was here we were a happy happy place it's been too many years and too many frustrations going on I want you two brother-in-law sister-in-law to make the rest of them Luigi and I are going to go and cook okay all right nice just to see like Tony and and Grace working together making sausage give me a little bit of hope it's a beautiful thing making me feel younger it's very fun okay sausage is in for the sauce I'm going to make it like some nice sort of Rich reg good fresh fresh like you H Chef oh yes working next to Chef Ramsey is a great great great opportunity the way that he works and the passion that he has it makes me uh me light of fire I said why can't I do that like I used to think in the old days I would love to been in the kitchen here when you were 22 you know that yeah it would have been fun can you imagine I started to realize I still have the passion right are you ready I'm ready yeah done out our 21st century let's have a little taste simple fresh Italian Fair jump in oh man that's awesome me and Grace worked hard on those sausages I I I feel as as though it's just a first little baby step and I can do better I I want to do better good job my gosh unbelievable yeah very good I oh my gosh so good now that Chef Ramsey has seen a glimmer of hope with the family working together Luigi we are relaunching this restaurant tomorrow he has one more surprise in store to make sure Tony and Luigi stay United I want all of you right now to watch something listen good night luig there a DA you father it's been 5 years since I seen my father I miss him I love him I wish I was close to him I want both of you to remember how work to raise you both and to bring you in this business don't forget the beautiful time we have together hard we got time please love each other work together like me and God bless everybody see my dad and remind me of the past remind me of where we came from and how we started and why we started this kind of business you know why we we're in it it puts it back in perspective we got to dig deep and we make this place do what it needs to go do whatever it takes St tomorrow tomorrow you'll see a new Luigi I guarantee it after arranging for an emotional message from Luigi and Tony's father Chef Ramsey and his team work through the night to bring a little piece of Italy to Luigi's good morning morning morning today we start off with a new attitude a new restaurant and a new beginning are you ready to see the new Luigi's ready on the count of three one two three oh my oh wow welcome to the new Luigi's no my god wow oh my gosh everything has been themed as if we're on this amazing trip to Italy it's appealing it's vibrant it's got that rustic Italian charm beautiful gone is a clutter gone of those horrible boo now we have this wonderful nice family style Bonet seating look at the tables underneath we got the Luigi stamp of approval oh my God even the napkins have got your stamp on there Grace what do you think unbelievable unbelievable wow I remember now how it was with my dad and how hard we work to get this restaurant started Luigi You're Going Quiet I get nervous when you're quiet no I'm very very happy do the fact do thank you sh thank you so much listen I hope that you are re-energized you are the best you're the best oh I didn't know you covered I didn't know you get them out I know you're the best this is just a dream I'm dreaming I'm sleep is unbelievable this a new Luigi I need to give another house you happy okay good make yeah after giving the restaurant the much needed makeover Chef Ramsey has also given the menu a dramatic makeover as well welcome to the new menu it's fresh it's seasonal and it's exciting oh beautiful beautiful beautiful wow yum what have we done we simplified it and made it manageable and delicious okay let's start off with the appetizer a lovely bowl of seasonal Minon with a fresh pesto past the dishes down the bottom yes Linguini Alam delicious and then finally baked salmon for a light take on supper when are we can start to eat let me finish please I'm sorry is she always like this always no no I'm a kid I'm a kid I was J one thing you do deserve Luigi yeah is a medal for being married to Grace okay get some knife and fogs jump in get tasting m m oh wow is really good good so good short rib is awesome short rib is good reminds me of some mom used to make the new menu is amazing I love it I think this is a slice of authentic Italy in Anaheim lasagna is excellent really good we have the restaurant that looks like a modern place we have a new menu everybody is smiling everybody's happy again I really feel fantastic everything is excellent I'll be proud to serve this food welcome to the new Luigi's it's relaunch night at Luigi's we are serving the new menu so would you like to start off with any appetizers try calamari and for the first time in a long time there's positive energy in the restaurant Luigi CS Tony new exper right right right Chef let's get those first orders in please I don't want Luigi panicking I'm going to get spaghetti and meatballs oh need sa want the kill get here we go so order in first one ordering Chef Ramsey has lit up another Fire Within me that it's going to burn for a long time let's go let's go guys Luigi lovely much better like that up so good with Luigi producing stunning dishes in the kitchen diners are thrilled with Chef Ramsay's new menu that's delicious and the kitchen is having no trouble keeping up with the demand P pis let go they got to pick up pick up where's Tony Tony Tony all right be right there look at this food food have been C here forever let's go while food is getting to the hot plate in a timely manner I don't know where any of this food goes Tony and Luigi have stopped coordinating and the Log Jam in the kitchen is not sitting well with diners whereon I need my brother to come in and give me some help I get frustrated and I get mad I want to kill the guy Tony what's going on let's go let's pick up the pie it's relaunch night and while the kitchen continues to produce food Tony what's going on let's pick up the P all right be right there a lack of communication between the brothers has resulted in food sitting on the pass and not at Diner tables getting cold Tony service please let's go Luigi you have to keep this together if you start screaming I'll kick you out if I lose my cool again in front of the customers it's definitely going to cost my business all right let's go let's go let's go I got to learn to take a deep breath and get it back together Tony look at me look at look at me now we're producing unique food and it's dying he's cooking you can't stand there like a lemon you got to help him a little bit we can't cook like this and let the food die in the window I need you Expediting talk to each other start pushing the food out let's go I'm going to need a fried calamari on that one hey Dominica Dominica take this to right here table 41 now it sounds like a kitchen we got some voices in there I I still need one more pescator with Tony now concentrating on Expediting what else we got fak salmon and a chicken parm wonderful wonderful Luigi is free to focus on the quality and the consistency of the food all right bque enjoy he made it thank you thank you we have a fetuccini Alfredo and diners are once again enjoying the new Luigi's really good than sure okay thank you Chef we're finally leaving the negativity and the fighting behind us good things will come with a good attitude this first step was great that the last don't take on yes sir okay tonight we took a baby step forward in the right direction slow start but the customers were happy and yes we were a little bit like headless chickens but you showed you had passion yes the passion is back in Luigi yeah two brothers step forward look at you twoo honestly that's exactly what I want to see you've made the critical First Step but stay on it stay on that path ham and Chef bring us together is something special the brothers need to be responded I think my father would be very proud love is back and Luigi's stay together you make him look good and you make him look good thank you very much Chef Ramy you're the prince in white shining armor you walked into our place and you gave us hope and courage again let's go ahead to the chef thank you Chef thank you no screaming no screaming okay stay on it wow I have never in all the years of Kitchen Nightmares seen a more explosive family situation than here at Luigi's they were so busy fighting each other the reputation of the restaurant went completely downhill this week we moved them forward 30 years but unless this family stays United Luigi has no chance and I mean no chance of success in the weeks that followed Luigi's received a rave review from the OC Weekly the revamp dining room with slam all sorts of delights passed us by yeah this was fantastic and the restaurant is regaining the reputation it once held in the community it smells really good here yeah you got you got work wow that's Luigi and unbelievably awesome thank you you're welcome the family is working together in Harmon beautiful saage beautiful Chef Ramsey has brought the family together again and my father in Italy is going to be proud of us we put all our differences aside and I think we're going to build a new bright future for all of ustonight on Kitchen Nightmares Gordon visits Southern California's Orange County to help an embattled Italian restaurant called Luigi why the is that answer back with two brothers who can't stand to be around each other get the out of here and a wife no one can stand to be around no i s the fighting at Luigi's is constant okay St go and even the C customers aren't spared you it's the most Dysfunctional Family Restaurant you L Chef Ramsey has ever encountered can he save this family from ruining their restaurant I'm feel so mad or is the situation impossible to fix we are losing the business you because of him you won't believe what happens on the most intense Kitchen Nightmares ever what is that disgusting crap you're done I'm done I'm not shut the place down get out of here that is amazing I just can't thank you Anaheim California the most populated city in Southern California's famed Orange County and home to a family run restaurant named Luigi the Italia it was opened in 1981 won by a promising young chef with a dream Luigi had his own my dream was to always own a restaurant and my dream did come true when my father took the loan on his house and we uh opened this small restaurant and with the aid of his father Dominic Luigi was able to make the restaurant successful for many years Luigi's is definitely an Anaheim staple it was our favorite place to go whenever I used to come here as a kid it was just a really really great atmosphere in 1999 Dominic retired to Italy and brought in his other son Tony to help Luigi Run the restaurant Tony and Luigi have totally different ways of running the restaurant there's like two different sets of Standards Tony we got to have a calamari Fri mozzarella ready Tony is a little bit lazy taking shortcuts Tony whenever Luigi's here Luigi wants to be more Hands-On there's more yelling and screaming you're interfering with my cooking get the out of here I don't agree with the way he runs it and the way he does it we start pointing fingers at each other and we fight there's a thing called professionalism man and that's not professional you can't lose it like that we work hard T his ass all the time and does I got pissed up a lot of times because Tony got to take more serious with the job you kill him I got to p y and say you know what that's not fair you brother tell you whatever you brother you be destroy you be HED you you do this to me I feel like I'm being pushed to the Limit Luigi's yelling Grace is yelling I'm trying to keep my sany here too much yelling going on I I got a headache there is a lot of drama that goes on here that's a b of everything not good everything not good the arguments and the stress of the restaurant it does spill over into the dining room a lot question diners don't want to go to to this restaurant or any restaurant to get yelled at okay sucks go you I'm going to go back here years right what did you come in for for complain or Luigi Tony Grace they just can't seem to work together can't go yelling at people like that it's wrong complained about everything on the dish they're neighbors they come over here you guys are treating them like crap they don't know nothing about food it's tearing the family apart the way the restaurant is going it's going to go broken a month we're in that total a million and a half dollars I don't know if we're going to make it we got to see what we got to do it's too much stress if I had to close the doors I would feel like I failed my father and everything that we worked for together I will lose everything that I've worked for all my life I don't know if tomorrow are going to make it and I don't know if I going to pay my bills world's gone viral today and a restaurant's reputation can live or die in seconds on the internet so I'm here in Anaheim visiting Luigi's Restaurant I'm going to check out their website uh wow this one looks good um a young very talented 22 year old Chef oh look at that clearly a youthful Maestro well that's encouraging I can't wait to see what's on the inside um great start 22 wow hi wnie hey how are you hi welcome to Luigi's good to see you Joe good to see you buddy go nice meeting you and your position is I'm a waiter excellent and you've got a bit of a hot Chef there yes definitely could you go and get in please absolutely thank you wow look at this place luig theia oh hello Chef Ramsey pleasure to meet you Gordon to see um hold on a minute you're not 22 I'm 51 you're 51 I'm reading the latest report on your website a youthful Maestro 22 years of age in the kitchen do you have a son in there no it must be a mistake yeah this was WR in 1981 1981 oh I have recent reviews too what like 1984 no 1991 and 1991 anyway if the food was that good back in 1981 how is it today I think it's better now that's great news yeah I have a following for 30 years and what I do I am the best there is but there's some things that can be changed youthful 22 year old like the website uh who else is running the restaurant my brother uh Antonio ton W that's encouraging very encouraging in terms of a proper family run restaurant I have my wife Tony and uh my my children let's have a little catch up with the family shall we okay yeah are they all here yeah they're all here some place this is my lovely wife Grace hi nice to meet you good to see you too where you from Italy this is your wife yes wow you did well and this is domica the daughter okay wonderful and this is my sister-in-law my brother's wife that's my husband Antonio Antonio how are you oh very good D pleasure Tony Tony what would you like to be called I go by Tony Tony okay great uh let's sit down and let's have a catch up shall we I'm glad that Chef Ramsey is here to help us because uh this is a family restaurant and we shouldn't be a split Family Restaurant first of all I'm here to help and I can't help unless I know what's with wrong what's wrong with the restaurant we had a a phenomenal leader and the leader was my father he was in the front him and I were always on the same page and where's your father now where is he he's in Italy retired so no one's actually ever stepped into your father's shoes well I have but I think what has happened is no one has any uh idea what is needed in this restaurant we're in a position to lose everything so who runs it now I'm the I'm the GU Char right now one on the way we run it is on Mondays Tuesdays and Wednesdays I run the place and then on Thursday nights through Sunday nights they run the place wow it's crazy how does a family restaurant not run as a family they don't get along because he don't belong in this restaurant it's a cha yeah when you have laziness it's an infection what happens is when Tony is here and Linda is here they have no understanding that number one is the customer no sitting around no looking at the TV watching TV when customers come is that true I don't I don't think it's true T he don't care about the customer he was SE it and play the computer I care about this restaurant the computer here talk with the computer come on the complaints are the people feel neglected yeah but there's also complaints like I don't want to come there when she's there customers don't want to come when you're working what's all that about I don't know I'm just asking listen I she's got people that she kisses ass to and love her she's got other people that she gets blunt in her face and hate her is it right to just basically go up to the customer and just say you get the out of here no I don't understand that I said you not telling me this bull okay say that's what you said no I you this is what happened yeah yeah yeah I did it right I did it wrong I'm just trying to figure out what happened I mean I I wasn't here did she say you did she not say you I thought you did I didn't hear you no oh yeah did you hear didn't say that she said that to you you foret she got you got to forget for you got to be honest I'm being hon want this guy to help you or not I'm trying to get him to help say the way it is I am no you're not you're lying I'm not lying you guys are lying I think she you you think no she did F she didn't say you wrong all we are losing the business you understand you see that's is why we don't get along within minutes of meeting the family Chef Ramsey got a quick sample of one of the restaurant's biggest problems we are losing the business that's a h you see this is why we don't get along follow me thank you you're welcome now he's hoping that the food of Luigi's is as good as Luigi says it is uh wow I'm going to have a good look at the menu the menu's huge right the menu is huge the last I counted there was 126 things on there okay great right let's start off with oh fried D ear love them okay you know what about Linguini okay what is the Catch of the Day as mahi mahi let's do that AB absolutely perfect thank you so much thank you deco's hideous is stuck in a Time Walk takes me back to 1981 okay I have a fried ravioli for Chef Ramsey fried ravioli for the chef my food is the best food that's possibly made but the problem with the restaurant is they fighting so much FR R oil okay inside ravioli what's inside the RAV please uh it's a five cheese stuffed ravioli and the five cheeses are uh I'm not sure wow it's a pre-made ravioli so they're not homemade the those are not homemade if we don't even make them here it' be nice to know what's inside them I'll find out right now for you thank you how's it going I need to find out what cheeses are in the ravioli what cheeses are in the ravioli yeah what kind of cheese in the bread ravioli really good box it's a roted cheese Jo it's a roted cheese oh my God H horrible there something deep fried frozen is even taste like cheese Jesus no you got a whole way and you got American Grana and skim cheese yeah okay perfect you right thank you yes yeah not goody I checked on the cheeses for you uh masap Pon mascapone ricotta ricotta uh also American Gana something called a cheese way and culture blend where the is that from in Italy I don't I have no idea where that's from o and a uh skimmed cheese skimmed cheese in a fried ravioli what does that mean it's fat-free cheese dipped in fat dipped in fat yeah okay thank you okay skim cheese in a fried ravioli oh some pans snip yeah looks good Hey Joe here I'll bring it out tell him oh Dam Chef this is the fish special it's the mahi mahi thank you you're welcome it's mush Bland greasy no seasoning fish is Dreadful and this is a special fish yes that is a special fish it tastes F tastes like mush almost like it's sort of old the fues isn't the way it used to be with all the fighting going on the standards and the quality everything it tanked that's special holy crap okay uh he said that this one right here where the fish was just Dreadful it's all right I'm still hungry anyway I eat that I absolutely think he's wrong about the mahim Mahi and I thought it was perfectly fine it was just the way it's supposed to be that's from the mou of my chef that knows tastes probably more okay that guy's up here and I'm down here what do I know if he cooks you good or not I don't know that's his opinion I don't want you to feel bad because I don't feel bad I know I'm waiting for his opinion what the hell Chef Ramsey is here to help us and my brother takes this attitude that it's all complaints it's not you got to listen to those complaints and keep your mouth shut so everything is atrocious shf are you tasting the food yeah I the fish was cooked properly it was fresh yeah it's mush tastes excellent to me okay let me finish this thank you thank you I don't need a guy to tell me that my food sucks if you don't like the food they get the out of here theing pescator yeah what the hell is that what have done to the Camari what done to these bits tentacles here than there are in SeaWorld that tastes as bad as it looks muscles with lams were grainy and calamari had a weird texture to it Chef how are you doing with the pescator I'm struggling struggling I'm struggling yeah I mean I certainly don't get that Taste of Italy let me tell you that and the sauce is so weak and it tastes disgusting um are we done yes can't make everyone happy in life that's why we need our help give this I don't kiss anybody's ass take me into the kitchen I haven't had anyone come into my restaurant and say Luigi you don't know what the hell you're doing not even Chef Ramsey it's who do that I'm frustrated I wish I could say that was an enjoyable lunch the deep fried ravioli with skinny cheese why' you put that on the menu to give it to the Americans come on come on I'm not laughing now the fish FAL that was overcooked and it was Bland that was a that was a perfect day don't tell me that come on it was like cat food Linguini pisor that one there is the best dish in the minion it was my signature dish when I opened the restaurant I stick by my food I've been sticking for for 30 years I have no problem that's the problem there you've been doing the exact same food for 30 years I haven't had a challenge in 30 years no one's ever challenged me you're the first one listen You've Lost Your Sparkle I don't believe this is the same man that was the young Maestro that was written about 30 years ago come on there's something missing and I don't know what it is on the back of the fragmented relationship you've got with your brother but the heart's gone there's got to be some magic somewhere inside that was once there but I need it back he can't tell me that I don't know what the hell I'm doing in my kitchen I've been doing it for 30 years after being truly disappointed with Luigi's dishes and his attitude at lunch Jeff Ramsey is hoping to see something positive during dinner service welcome to Luigi's what can I get for you I'm going to have the raviol J I'll be right back at your appetizer started okay uh West Tony give me your number so play some golf yeah I'm I'm playing uh maybe Saturday morning yeah Tony is more like easy going not take a serious the business job does any years between you and Luigi how come you haven't got a gray hair and he's got all the gray hair I try to relax more he's a stressful guy you see what happens but you don't look like a guy that carries pressure I try not to that's major family problem you have to change with sausages I'm going to show Chef Rams that my kitchen runs like a machine like a smooth machine the food is just coming out 1,000 mph not one Chef is tasting anything the food always get thrown out like that uh the kitchen really pumps food yeah they're they're fast fast and dangerous while food may be going up to diners light and speed the sauce is kind of watery what's wrong with that they said he doesn't like the sauce on the Yi it's also coming back just as quickly oh no what's wrong with that now they didn't like the flavor of the meatball they're solid jumy they're and dry as and Lui is not taking the returns very well the lady uh wanted nois to be more like fluff like light lighter than that I mean why don't we put feathers on him we've been making Yi for 30 years that's the way it is oh my God it's getting worse fall asleep I don't have any garlic I don't have any mushrooms Luigi back in the kitchen it's kind of scary cuz we never know if he's going to snap and yell at us for something when the you got to answer back and you don't get the mushrooms that's all like I told you okay put them over there that's it that's all you got to do is put the job over this I need you to work that's okay everything okay no worry about it no worry about it nothing happened w c p extra for that you work before two people and you make it you can't make it now with three just let it go oh no what's wrong with that now uh there a two nobody Tes anything before it goes out I didn't see this one one complaint screws out my little kitchen it slows everything down that's what it is one can I have all the complaints at one time what's wrong with you a chef you know better than me if you're a chef I know your kit what disrupt your kitchen most of all sure what that the arrogance I complain the arance I complain but it's not true arrogance of the chef yes AR you're an arrogant Chef just like me worse than me why are you shouting at me I'm not shouting you you're not shouting at me then you're a little bit crazy little you are shouting I'm always crazy why don't you come here and tell me it's done Chef you do it no you know better than me it's just halfway into dinner service why don't you come here and show me how it's done shf you do it no you know better than me but after a series of complaints Luigi has had enough that's it no he's not gone he's gone wait w off the line he's not gone yeah I'm going to go back and fight and you got to understand what he's trying to do here man he he's he's not the guy is is what he is and he's English bastard is what he is all right yeah but he's being honest with us he not being honest with us it's yeah he is no it's not a bunch of man this restaurant and this it's both our restaurant so I want to patch things up I want to get along with him he's my brother I I want the best for him I think you got to go back in there and finish this night off man and don't have no don't back down from the man I'm not backing down I'm just taking don't all right you're just taking a break that was too hot all right come here yeah read the out underneath the best Italian food West of Italy it's still the best food West of Italy you put your your food against mine anytime you want really I have worked with more chefs than you can imagine in the past the way you perform tonight did not tell me that it's a man that's in control of his kitchen and when I come out and read that I'm pissed off for you and your customers it's 2011 unfortunately Luigi no one's told you that's my opinion tonight's service what the are we supposed to do man I need your help and we we should we should help wake me up there's something quite remarkable about how hard you work but I want you working smarter not harder when you come down and come back to 2011 you've got me world famous Italian Family Restaurant me after discovering how dysfunctional Luigi's really is good morning good morning chef how are you Chef Ramy knows the brothers and their wives need a wake up and he knows just how to do that so when was the last time you had a meeting uh well a meeting with all the staff 5 years never never never never never wow four of you need one voice put across to all of your staff come through to the kitchen come with me I want you to watch something very very interesting just stay here I'll see you in a minute thank you wow ever morning come in come in come in good morning take a uh take a seat please okay I ask you here this morning because I've never seen a restaurant operate the way this one does and I can't start to fix anything unless I know what the problems are I'm just going to be honest when you go back to the to the kitchen and tell Tony G or whoever the client is complaining about this you get a big fight if the people tell you they don't like it you can't have Luigi what do you mean they don't like it what's wrong with it sorry I know it's your food your recipe and that must be kind of tough to like take critic but you're going to have to like bend your will a little bit to what the customer wants somebody needs to taste the food before it comes out we should be checking the the quality of the food in the back two years ago 3 years ago it's been declining in your mind for the last two years absolutely I get stressed out when I come to work why it's just the atmosphere the complete vibe that we get the disorganization that we have there's no Str structure there's now it comes from the top where's the top we're not organized at all how fragmented is it it's just like Grace and Luigi versus my mom and Tony it's very separate the conflict with these two families the clients can feel it and who wants to go to a place where the atmosphere is not the most Pleasant so the conflict with the family is spilling into the dying room yes so do you agree absolutely the yelling and screaming and who's yelling primarily who is it easily I think the biggest yell is Grace I never know if I'm going to walk in and she's going to be smiling or someone she'll frown on her face and start yelling at completely very unpredictable very unpredictable yeah can I get out of here I don't want to hear this they they're saying what they saying you you have to let other people talk lying she gets like really mad and start telling you things that first of all they're embarrassing in for of customers and second of all they're no professional that's destroying everyone's confidence I feel this B this all a lie lie lie lie there's a lot of things that not said I know you get offended but that's okay look look what she say has anyone sat down and spok her I'm just afraid to say anything to her because I don't know if she's going to yell at me can she not take criticism no she can't take criticism she can't nothing no no criticism whatsoever listen to what they have to say I don't want to hear anymore and if she does change her mind she'll say that she didn't change it that she's always thought that it's crazy okay uh just stay here for a second one please I don't care anymore I don't care about the restaurant I feel like everybody gets to me they talk nice and in front of you they stepping in your back well I got to work here I want to just to quit I I don't think I want to be here anymore I'm feeling so bad what's the matter nothing talk to me no I can't talk I just want to quit and said I want to leave I don't want to be on no I people talking about me I can take anym listen to me listen to me I can't anymore Chef Ramsey has arranged a way for the owners to hear how the staff feels about their behavior I just want to quit and said I want to leave I don't want to be off this restaurant no no no and it's all too much for Grace to handle I can't take anymore I can't take anymore listen listen to me listen to me I can't any I'm sorry everybody here is it treat me like a sh to my employee no that's not fair they are here for you no they get to me they talk about me that's not true they're liar no no Grace that is the feeling of your team and they are here for you and you have to listen to them we cannot start to fix this restaurant unless we fix each other first so I'm sorry you feel it's upset but that's the first time you've seen the way you affect them but let's just stay calm and let's go and have a meeting together and talk as a family okay okay thank you let's go I think Grace needed to hear all these criticisms she still is a little bit in denial of the way that she is and how it intimidates other people I think eventually she will come through but uh it's going to be hard for her you take a seat just a big deep breath the owners were listening the minute I walked in here I could feel the level of intensity it was it it was depressing nobody was being honest with each other and if we continue to fall along these lines and remain broken this restaurant is going to close and whether you like it or not you're all tied together and if we can't work and communicate together as a family then you shouldn't be in business because it's unfair it's unfair yeah one thing we are going to do from this day on is work together can everyone agree on that yes yes definitely good past is past okay see look that smile I was kind of already almost to give up I know the truth hurt that I know it can help us I know we get it better thank Youk you than you for your help after an emotional breakthrough as a result of the staff meeting after you let's go let's go let's go Chef Ramsey has an idea on how to get the family working together again when you think of Italy you think of spicy sausage yes yes when was the last time we made a spicy sausage when I was a younger girl yeah used to make sausage with your parents more yeah really I was 10 years old when I started to make a sa with my parents wherehouse in cabria Calabria I feel like I'm I'm like a young girl okay so tonight we'll make a brand new delicious Luigi sausage I'll start off slowly grinding how big do you like your sausage I think I don't know like a that one they making me hungry my job was to stuff the sausage I love it and you know in Italy the sausage brings a family together it's a nice feeling right yeah so when was was the last time we all spent time in the kitchen together when was that never never wow this piece that we are trying to get to right now is long overdue when my father was here we were a happy happy place it's been too many years and too many frustrations going on I want you two brother-in-law sister-in-law to make the rest of them Luigi and I are going to go and cook okay all right nice just to see like Tony and and Grace working together making sausage give me a little bit of hope it's a beautiful thing making me feel younger it's very fun okay sausage is in for the sauce I'm going to make it like some nice sort of Rich reg good fresh fresh like you H Chef oh yes working next to Chef Ramsey is a great great great opportunity the way that he works and the passion that he has it makes me uh me light of fire I said why can't I do that like I used to think in the old days I would love to been in the kitchen here when you were 22 you know that yeah it would have been fun can you imagine I started to realize I still have the passion right are you ready I'm ready yeah done out our 21st century let's have a little taste simple fresh Italian Fair jump in oh man that's awesome me and Grace worked hard on those sausages I I I feel as as though it's just a first little baby step and I can do better I I want to do better good job my gosh unbelievable yeah very good I oh my gosh so good now that Chef Ramsey has seen a glimmer of hope with the family working together Luigi we are relaunching this restaurant tomorrow he has one more surprise in store to make sure Tony and Luigi stay United I want all of you right now to watch something listen good night luig there a DA you father it's been 5 years since I seen my father I miss him I love him I wish I was close to him I want both of you to remember how work to raise you both and to bring you in this business don't forget the beautiful time we have together hard we got time please love each other work together like me and God bless everybody see my dad and remind me of the past remind me of where we came from and how we started and why we started this kind of business you know why we we're in it it puts it back in perspective we got to dig deep and we make this place do what it needs to go do whatever it takes St tomorrow tomorrow you'll see a new Luigi I guarantee it after arranging for an emotional message from Luigi and Tony's father Chef Ramsey and his team work through the night to bring a little piece of Italy to Luigi's good morning morning morning today we start off with a new attitude a new restaurant and a new beginning are you ready to see the new Luigi's ready on the count of three one two three oh my oh wow welcome to the new Luigi's no my god wow oh my gosh everything has been themed as if we're on this amazing trip to Italy it's appealing it's vibrant it's got that rustic Italian charm beautiful gone is a clutter gone of those horrible boo now we have this wonderful nice family style Bonet seating look at the tables underneath we got the Luigi stamp of approval oh my God even the napkins have got your stamp on there Grace what do you think unbelievable unbelievable wow I remember now how it was with my dad and how hard we work to get this restaurant started Luigi You're Going Quiet I get nervous when you're quiet no I'm very very happy do the fact do thank you sh thank you so much listen I hope that you are re-energized you are the best you're the best oh I didn't know you covered I didn't know you get them out I know you're the best this is just a dream I'm dreaming I'm sleep is unbelievable this a new Luigi I need to give another house you happy okay good make yeah after giving the restaurant the much needed makeover Chef Ramsey has also given the menu a dramatic makeover as well welcome to the new menu it's fresh it's seasonal and it's exciting oh beautiful beautiful beautiful wow yum what have we done we simplified it and made it manageable and delicious okay let's start off with the appetizer a lovely bowl of seasonal Minon with a fresh pesto past the dishes down the bottom yes Linguini Alam delicious and then finally baked salmon for a light take on supper when are we can start to eat let me finish please I'm sorry is she always like this always no no I'm a kid I'm a kid I was J one thing you do deserve Luigi yeah is a medal for being married to Grace okay get some knife and fogs jump in get tasting m m oh wow is really good good so good short rib is awesome short rib is good reminds me of some mom used to make the new menu is amazing I love it I think this is a slice of authentic Italy in Anaheim lasagna is excellent really good we have the restaurant that looks like a modern place we have a new menu everybody is smiling everybody's happy again I really feel fantastic everything is excellent I'll be proud to serve this food welcome to the new Luigi's it's relaunch night at Luigi's we are serving the new menu so would you like to start off with any appetizers try calamari and for the first time in a long time there's positive energy in the restaurant Luigi CS Tony new exper right right right Chef let's get those first orders in please I don't want Luigi panicking I'm going to get spaghetti and meatballs oh need sa want the kill get here we go so order in first one ordering Chef Ramsey has lit up another Fire Within me that it's going to burn for a long time let's go let's go guys Luigi lovely much better like that up so good with Luigi producing stunning dishes in the kitchen diners are thrilled with Chef Ramsay's new menu that's delicious and the kitchen is having no trouble keeping up with the demand P pis let go they got to pick up pick up where's Tony Tony Tony all right be right there look at this food food have been C here forever let's go while food is getting to the hot plate in a timely manner I don't know where any of this food goes Tony and Luigi have stopped coordinating and the Log Jam in the kitchen is not sitting well with diners whereon I need my brother to come in and give me some help I get frustrated and I get mad I want to kill the guy Tony what's going on let's go let's pick up the pie it's relaunch night and while the kitchen continues to produce food Tony what's going on let's pick up the P all right be right there a lack of communication between the brothers has resulted in food sitting on the pass and not at Diner tables getting cold Tony service please let's go Luigi you have to keep this together if you start screaming I'll kick you out if I lose my cool again in front of the customers it's definitely going to cost my business all right let's go let's go let's go I got to learn to take a deep breath and get it back together Tony look at me look at look at me now we're producing unique food and it's dying he's cooking you can't stand there like a lemon you got to help him a little bit we can't cook like this and let the food die in the window I need you Expediting talk to each other start pushing the food out let's go I'm going to need a fried calamari on that one hey Dominica Dominica take this to right here table 41 now it sounds like a kitchen we got some voices in there I I still need one more pescator with Tony now concentrating on Expediting what else we got fak salmon and a chicken parm wonderful wonderful Luigi is free to focus on the quality and the consistency of the food all right bque enjoy he made it thank you thank you we have a fetuccini Alfredo and diners are once again enjoying the new Luigi's really good than sure okay thank you Chef we're finally leaving the negativity and the fighting behind us good things will come with a good attitude this first step was great that the last don't take on yes sir okay tonight we took a baby step forward in the right direction slow start but the customers were happy and yes we were a little bit like headless chickens but you showed you had passion yes the passion is back in Luigi yeah two brothers step forward look at you twoo honestly that's exactly what I want to see you've made the critical First Step but stay on it stay on that path ham and Chef bring us together is something special the brothers need to be responded I think my father would be very proud love is back and Luigi's stay together you make him look good and you make him look good thank you very much Chef Ramy you're the prince in white shining armor you walked into our place and you gave us hope and courage again let's go ahead to the chef thank you Chef thank you no screaming no screaming okay stay on it wow I have never in all the years of Kitchen Nightmares seen a more explosive family situation than here at Luigi's they were so busy fighting each other the reputation of the restaurant went completely downhill this week we moved them forward 30 years but unless this family stays United Luigi has no chance and I mean no chance of success in the weeks that followed Luigi's received a rave review from the OC Weekly the revamp dining room with slam all sorts of delights passed us by yeah this was fantastic and the restaurant is regaining the reputation it once held in the community it smells really good here yeah you got you got work wow that's Luigi and unbelievably awesome thank you you're welcome the family is working together in Harmon beautiful saage beautiful Chef Ramsey has brought the family together again and my father in Italy is going to be proud of us we put all our differences aside and I think we're going to build a new bright future for all of us\n"