How to Fix Problems on Your Samsung Galaxy S7 Edge

The first step in troubleshooting any problem with your Samsung Galaxy S7 Edge is to simply turn the phone off and on again. This simple process can often resolve most issues, so it's worth trying before moving on to more advanced troubleshooting methods. To do this, start by holding down the power button on the side of the phone until the "Power off" option appears. Then, use the power button to turn the phone back on or tap the "Restart" option.

If your phone screen is frozen or black and you can't get it to come to life, don't worry - there's a solution for that too. In this case, hold down both the power button and the volume down button on the side of the phone until the phone reboots. This will at least temporarily solve most problems you're experiencing with your phone. Keep in mind that some issues may return after a reboot, so you'll need to find a more permanent solution.

Many problems with your Samsung Galaxy S7 Edge are caused by third-party apps that you've installed. To test whether an app is causing the problem, boot your phone into "Safe Mode." This can be done by following these steps: hold down the power button until the phone turns off, then press and hold the volume down button while turning the phone back on. As soon as the Samsung logo appears, release the power button and continue holding the volume down button until the phone boots up in Safe Mode.

Once your phone is in Safe Mode, you'll notice that third-party apps are not running. This can help you identify which app may be causing a problem with your phone. If you've been experiencing flaky performance, crashing, or freezing issues, booting into Safe Mode can help you determine if an app is the culprit. In this case, you can try disabling or uninstalling the problematic app to see if that resolves the issue.

To disable an app in Safe Mode, follow these steps: pull down the notification shade and tap the gear icon to access your phone's settings. Scroll down to the "Applications" section and select it. You'll then be able to see a list of all installed apps on your phone, including any pre-installed apps that can't be uninstalled. To disable an app, simply tap the three dots on its icon and select "Disable." Keep in mind that disabling an app may affect some of its features or functionality.

If you've identified an app as the cause of a problem with your Samsung Galaxy S7 Edge, you'll need to decide what action to take next. In many cases, disabling or uninstalling the problematic app will resolve the issue. However, if you're not comfortable doing this yourself, you can always seek help from a professional or consult the phone's user manual for more information.

The final option for troubleshooting problems with your Samsung Galaxy S7 Edge is to factory reset the phone. This will completely wipe all data on the phone, so be sure to back up any important files and information before doing so. To factory reset your phone, follow these steps: pull down the notification shade and tap the gear icon to access your phone's settings. Scroll down to the "Back up & reset" section and select "Factory data reset." Follow the on-screen instructions to complete the process.

Remember that a factory reset can be a bit of a hassle, as you'll need to set up your phone again from scratch. However, it may also help resolve any issues that were caused by corrupted software or app settings. If you've tried disabling and uninstalling problematic apps without success, booting into Safe Mode and disabling them may not be enough to fix the problem.

Before attempting a factory reset, make sure to back up all important data on your phone using a backup service like Google Drive or iCloud. This will ensure that you don't lose any information in case something goes wrong during the reset process. Also, keep in mind that if you install new apps from scratch after a factory reset and it was an app that caused a problem, the issue may return.

In conclusion, troubleshooting problems with your Samsung Galaxy S7 Edge can be a straightforward process if you know what to do. By following these steps, you can identify and resolve many common issues with your phone without needing to visit a repair center or seek professional help.

"WEBVTTKind: captionsLanguage: enhi this is Simon Hill for Digital Trends and today we're looking at how to fix problems on the Samsung Galaxy S7 Edge now the first thing you want to do for any problem that you encounter is simply to turn the phone off and on again you can start by holding down the power button on the side here and then choose power off and use the power button to turn it back on or tap restart now sometimes the phone screen might be frozen or it might be black and you can't get it to come to life in that case you want to hold down power together with the volume down button on this side hold them down together and just keep holding them and your phone's going to reboot now that's going to at least temporarily solve the majority of problems you'll encounter with the phone uh unfortunately some issues will return so you're going to have to find some other kind of permanent fix for them but that should at least get your phone going again many of the problems uh that you'll run into with your Samsung Galaxy S7 Edge are going to be caused by apps that you have installed so we're going to show you how to test whether no apps to blame by boting into safe mode and you want to start by holding down the power button and then tapping power off to turn the phone off now once the phone's off what you're going to want to do is hold down the power button to turn it back on what we're doing is we're waiting for the animated Samsung logo to come along and then we let go of power and we're going to press volume down so wait for it there it is let go of power hold volume down keep holding it keep holding it and that's the phone booted up into safe mode as you can see at the bottom left there it says safe mode now when it's in safe mode your third party apps that you've installed aren't running so you can test the phone uh if you've had flaky performance or maybe it's been crashing a lot or freezing or whatever if that doesn't happen when you're in safe mode you know that an app was the culprit and you can decide what you want to do about that to get back out of safe mode it's as easy as holding down the power button and tap in restart and when the phone restarts it's going to restart back to normal it's going to be up normally if you think it is an app that's causing your S7 Edge issue then you're going to want to test that by uninstalling it or disabling it so fill down notification shade tap the Cog to get into your settings and scroll down here to Applications application manager now let's say we decided cam scanner was causing a problem we just tap on it and then tap uninstall you'll notice the apps that were pre-installed on your phone aren't going to have an uninstall option it'll probably just say disable but you can disable them and that'll stop them running they'll still sit there and you can reenable them if you want to now the final option to solve uh problems with S7 Edge is to factory reset the phone and before you do this you're going to want to make sure that you back up all the content on it because it's going to completely wipe the phone if you've decided you want to go ahead and do it pull down notification shade back into settings scroll all the way down to back up and reset and down at the bottom here you're going to find the factory data reset option and reset device there um that's going to solve most issues but obviously it's a lot of hassle cuz you're going to have to set the phone back up again if you do decide to factory reset remember that if you install everything again from a backup and it was an app or one of your settings that caused a problem then the problem's likely to return so you might want to test it for a while as a fresh phone after your factory reset and hopefully that's helped you out with your S7 Edge issueshi this is Simon Hill for Digital Trends and today we're looking at how to fix problems on the Samsung Galaxy S7 Edge now the first thing you want to do for any problem that you encounter is simply to turn the phone off and on again you can start by holding down the power button on the side here and then choose power off and use the power button to turn it back on or tap restart now sometimes the phone screen might be frozen or it might be black and you can't get it to come to life in that case you want to hold down power together with the volume down button on this side hold them down together and just keep holding them and your phone's going to reboot now that's going to at least temporarily solve the majority of problems you'll encounter with the phone uh unfortunately some issues will return so you're going to have to find some other kind of permanent fix for them but that should at least get your phone going again many of the problems uh that you'll run into with your Samsung Galaxy S7 Edge are going to be caused by apps that you have installed so we're going to show you how to test whether no apps to blame by boting into safe mode and you want to start by holding down the power button and then tapping power off to turn the phone off now once the phone's off what you're going to want to do is hold down the power button to turn it back on what we're doing is we're waiting for the animated Samsung logo to come along and then we let go of power and we're going to press volume down so wait for it there it is let go of power hold volume down keep holding it keep holding it and that's the phone booted up into safe mode as you can see at the bottom left there it says safe mode now when it's in safe mode your third party apps that you've installed aren't running so you can test the phone uh if you've had flaky performance or maybe it's been crashing a lot or freezing or whatever if that doesn't happen when you're in safe mode you know that an app was the culprit and you can decide what you want to do about that to get back out of safe mode it's as easy as holding down the power button and tap in restart and when the phone restarts it's going to restart back to normal it's going to be up normally if you think it is an app that's causing your S7 Edge issue then you're going to want to test that by uninstalling it or disabling it so fill down notification shade tap the Cog to get into your settings and scroll down here to Applications application manager now let's say we decided cam scanner was causing a problem we just tap on it and then tap uninstall you'll notice the apps that were pre-installed on your phone aren't going to have an uninstall option it'll probably just say disable but you can disable them and that'll stop them running they'll still sit there and you can reenable them if you want to now the final option to solve uh problems with S7 Edge is to factory reset the phone and before you do this you're going to want to make sure that you back up all the content on it because it's going to completely wipe the phone if you've decided you want to go ahead and do it pull down notification shade back into settings scroll all the way down to back up and reset and down at the bottom here you're going to find the factory data reset option and reset device there um that's going to solve most issues but obviously it's a lot of hassle cuz you're going to have to set the phone back up again if you do decide to factory reset remember that if you install everything again from a backup and it was an app or one of your settings that caused a problem then the problem's likely to return so you might want to test it for a while as a fresh phone after your factory reset and hopefully that's helped you out with your S7 Edge issues\n"