**Hardware Sugar: Your One-Stop Shop for All Computer Needs**

As a customer, you deserve a hassle-free shopping experience, especially when it comes to buying computer parts and hardware. At Hardware Sugar, we understand that you're not just looking for products, but also excellent customer service and support. That's why our staff is always available on our Discord server to help with any questions or concerns you may have about Windows, OS, or hardware in general.

We strive to provide free assistance to all our customers, regardless of whether they're local or abroad. Our nationwide shipping ensures that we can deliver products to customers across Metro Manila and even beyond, albeit through different courier services for outside Metro Manila areas. This way, we can ensure that our products reach you quickly and efficiently.

**Payment Options and Services**

At Hardware Sugar, we understand the importance of convenience when it comes to payment options. Our store accepts various forms of payment, including cash, credit card transactions, trade payments, and online transfers through BPI or BDO accounts. We also accept GCash payments, making it easy for you to purchase products without any hassle.

In addition, we're working on implementing new payment services, including installment payments for customers in Metro Manila. Our partnership with local banks such as Metrobank, BPI, HSBC, and China Bank aims to provide more flexible payment options for our customers.

**Warranty Policy: We Stand Behind Our Products**

At Hardware Sugar, we believe in the importance of a reliable warranty policy. That's why we offer a one-year shop warranty on all products sold in our store. What sets us apart from other shops is that we don't engage in unnecessary hassle when it comes to claims. If you need to return an item or claim warranty, we'll work with you to resolve the issue as quickly and efficiently as possible.

We also understand that sometimes, customers may not have their receipts, but our staff can still look up your purchase record through our system. All we ask is that you provide us with your name and contact information, which will enable us to process your claim without any further complications.

**Warranty Claims: We'll Make it Right**

If an item doesn't work out as expected, don't worry! At Hardware Sugar, we're committed to making things right. If the issue is due to a manufacturing defect or quality control issue, we'll replace the product for you at no additional cost. Our warranty policy is designed to put your mind at ease, knowing that you can trust our products and our support team.

**Cleaning and Maintenance Services**

In addition to selling computer parts and hardware, Hardware Sugar also offers cleaning and maintenance services to keep your devices in top shape. From CPU cooler repair to cable management, we'll ensure that all aspects of your device are clean and functioning properly.

We also offer excellent cleaning services for your entire system, including the removal of dust and debris from fans, hard drives, and other components. This will help prolong the lifespan of your device and keep it running smoothly for years to come.

**Our Live Streams: A Sneak Peek into Our Daily Operations**

At Hardware Sugar, we're proud to share our passion for computer hardware with our customers through live streams. From time to time, we take our customers on a tour of our store, showcasing the different products and services we offer. We also give them an inside look at how we assemble rigs, clean computers, and perform other essential maintenance tasks.

These live streams provide a unique opportunity for customers to get up close and personal with our products and learn from our experts about computer hardware and accessories. It's also a great way for us to connect with our customers and build trust in our brand.

**Contact Us: Let's Get Connected!**

Finally, at Hardware Sugar, we value communication and want to ensure that our customers feel supported every step of the way. That's why we're always available on our Discord server, Facebook messages, and phone calls (for customers in Metro Manila). We respond promptly to all inquiries, ensuring that you get the answers you need.

By joining our community on Facebook or Discord, you can stay up-to-date with the latest news, promotions, and product launches. You'll also be among the first to know when new products are available for purchase online or in-store.

"WEBVTTKind: captionsLanguage: enwhat's up internet Tito's Hardware we usually try to answer questions about computer hardware para medjoma demystify or Hindi um components what they do and what you need to look out for but before we talk about Hardware sugar Sue it then if you need to buy Windows to get the key from our response or long time sponsor namento and we also use them for the needs of the shop more than 100 Keys now Windows 10 Windows 11 and the billiona admin from them very easy to do most of our videos have their links in the video description like this video but like it don't see live stream 10 win 10 home win 11 Pro let's say winter their site will appear very easy to make an account with them we buy from them all the time so may accountant just click buy now let's say you need two keys super easy if you're familiar with e-commerce the most important part is to type in our code hs20 because additional discount you'll get a 25 discount so 22.21 cents becomes only 16.66 then you click submit order it's all the same if you're familiar with e-commerce transactions everything is very familiar damning variety of options to pay personally I use PayPal because we're buying from them all the time once you pay you'll be able to find the keys in your user account center dashboard from there just get the key copy and then paste into the windows activator and you're good to go but we'll do something different for this video instead of answering questions about components we're going to be answering questions about the shop because yes Hardware sugar is a shop we sell all of these PC components content creators shoot these are actual parts that we sell and we also do full builds as well button if you only know us from YouTube or the internet we're actually a shop and the shop came first before all of these Social Media stuff so for this video it's going to be an hws FAQ but if you buy from Hardware sugar masas hopefully you're thinking now Hardware sugar sounds great how do we get to the store the stores in Makati we already have a short video on how to get their Link in the description below look for the sign that says Summit Auto Care Zone and enter there and don't worry madaming parking you can let us know in advance if you're coming but it really depends on who gets to the shop first first in first out or first in time first in right we really respect the queue so don't be like this customers it's really first in first out and we respect everybody's time foreign hours are 9 30 a.m to 4 30 P.M every day except Kong holidays check our Facebook holiday if we're open but feel free to come in anytime guide message to Facebook or anything Pro tip if you don't want to wait you can order everything online and that's one of the things about our site listed Society available because we don't want to waste your time to make sure if it's on the site then it's available most of the time 99 but let's say full build you can actually already order everything from the site and then pay and then we will assemble the PC for you when you come to the shop ready in a computer so that saves you some time and some pastel especially indication to our shop in Makati that's the thing though coming home service if you need something done by us you really need to come to the shop foreign we do sell computer parts and we have a whole range of computer parts from ssds aios gpus even computer parts we sell them individually bundles a lot of the computer shops they require you to buy one item in addition to another item for example bundles because we think they're anti-consumer we think you the guy buying should know and should have the freedom to choose what you're going to buy so it's harder for us because suppliers so that you have the freedom to decide so harder for us but better for you yeah those are individual Parts but you can also buy full builds from us and a lot of our customers and they're not shy about spending money on their computer so ATK 100K the most expensive single build we've done is 400k so we do field builds as well any part you get from us will assemble or install it for free if you get a full rig from us we'll assemble that for free as well we also do transplants which are you just want a new case for your computer but you're just looking for a new look you want a new case you can get a new case from us and we will transplant or put the old components into the new case for free and sometimes our selection is a little limited computer shop what if you want something that we don't have on stock we'll try to get it for you and the custom order didn't come in all you need to do is PM us on Facebook asking uh and the price is the same as if we regularly carried it dug the mark up just because custom or dersha and we do get a lot of customers asking for custom orders famitan half the build custom orders cayenneman and they don't mind waiting a little bit since custom ordering indish available on stock but they don't mind waiting but uh safety security Hardware sugar but that's where new components you also have services for old components in Diagnostics if there's something wrong with your computer let's say like a blue screen of death it crashes a lot or just making a weird stuff happening it's not as stable as you would want it to be you can bring it in and the diagnostic fee depends on adding difficulty level of diagnosing the problem but we just do diagnostics we can try to solve it if it's software we'll try to reformat Windows we'll try to update drivers we'll try to change XMP settings or bio settings but if the problem is really Hardware if there's a component that needs to be replaced on the GPU or on the mobile that's outside of our skill level but at least we can narrow it down we'll tell you ah you probably are my motherboard you might want to get a replacement tapos if you get the hardware component from us let's say we tell you a PSU problema if you buy the PSU from us the diagnostic fee is free Hardware and you buy it from us diagnostic fee and for computers that are still working well we also have services for that thank you so we have cleaning and cable management which is actually a very popular service where you can bring in your old computer we will repaste it so Tata CPU Cooler will put new thermal paste and then we'll put back the CPU Cooler and we really disassemble the entire computer components will really blow away all of the cobwebs we've gotten a lot of computers we really clean the heck out of all of the computers that come to us for CCM it really looks like it's brand new I really take pride in the cleaning and Cable Management Service some people ask any recommended time for cleaning very roughly usually it's once a year pero dependent what room do you keep the computer in is it on the floor you know Windows hang in do you have pets we've seen a lot of computers Pet fur inside depends a thermal paste more high-end thermal paste can really last long my computer cooler no to a thermal paste five years four years so it really depends we're not pushing this on you but a lot of people you do get better performance if all of your parts are cooled properly and that's really the main benefit of getting regular cleaning GPU cleaning is another service and again we break down the entire GPU and we replace thermal paste where needed we also replace the thermal pads so again that's another service that's very labor intensive but we really put our expertise on it and you can be sure when the GPU gets back to you it can handle a high thermal load again GPU cleaning but we also offer help with data if you need your data clone let's say you have an old computer new computer we can clone it as well for you if you need just a reformat you know basically parents logging Windows all of it works but it just isn't as responsive as it was when you first installed we can do reformats for you as well basically we wipe everything and then reinstall though as fresh we can also do a combination you have an old computer you want to reformat Windows but you need to clone or you need to backup some of the data we'll also do that combo service cloning Pate OS wipe and Os clean installation and then returning the old data paid services but we also do a lot of things for free and a lot of people message us on Facebook is this okay for my ring so rig consultations are completely free sellers my Express or my describe why this component is better for this rig or why we chose this instead of this so we answer all of those questions consultation fee we'll try to answer everyone's questions we do answer everyone's questions as much as we can for whatever circumstances he won't be buying from us and my technical problem but you want to try to figure it out on your own you can join our Discord server I'm there a lot of our staff are there and we really try to help people out about computers but either windows or Os or Hardware in general really try as much as possible to assist everyone and you know that's completely free of charge then where do we ship we ship Nationwide so it doesn't matter we can ship wherever inside the country we even have some customers now and Catalan from abroad but unfortunately career that can send stuff outside of the country So within Metro Manila we use a different courier service for outside Metro Manila we also use a different career service because we want to make sure especially very occasionally at least items if that happens let's say full building will either give you a full refund or we will send you the full rig again and we've done that we've had to do that it rarely happens but it does happen so we're prepared for every eventuality so we have live streams where we go outside of Metro Manila to deliver computers to Bataan to Batangas I enjoy the drive as much as possible we try to do everything in-house delivery outside of Metro Manila we also get asked how to pay if you're in store you can pay in cash you can pay via credit card you can use trade payments very soon you can use installment payments for metrobank BPI HSBC and China bank or if you're in store or also if you're online you can transfer payments online to our BPI or BDO accounts we also accept gcash so basically the standard ways of payment we accept all of the usual ones home credit although we did have a similar product from tonic before really too long you tonic for to offer that service so we're waiting on them modification to that service before we can offer it again and finally warranty boxes behind me components you would need to keep the boxes to claim the warranty first of all how long by warranty namin one year shop warranty no BS what I mean by no BS is that to claim on the warranty and again you know I don't wanna this other shops but it's true they were so happy to take your money but when there's a problem when you go to the shop we put a part by Sugar one of the main things was that ayonami new on the exact opposite so if you go to our Facebook we have an entire album young Link that's a video description below just talking about the kind of warranty experiences that we try to give our customers we try to replace it as soon as possible and we don't ask unnecessary things from you if you don't have your receipt but we can pull up your record because we do usually ask for your name if we can put it up no problem you don't need to show the receipt anymore and the boxes big thing rencha in the long run if you keep buying computer parts you're going to end up with a lot of boxes and a lot of the stores if you return an item original packaging in the garage Hardware sugar you can just bring in the item tell us what's wrong we will test the item and kume the parents will take care of sending it back to our supplier no need for the boxes giving a very simple thing parashank Mario game when you're doing a warranty with some shops now they just keep making you jump higher and higher damning obstacles we don't have any of that BS in Hardware sugar we try to make warranty claims as easy as possible so those were some answers to Hardware sugar questions perhaps you didn't even know that you wanted answers to some of those questions but if you have some questions that weren't covered in the video please do reply in the comments messages on Facebook because that's another thing about the shop that we really try to do sometimes because you know you're trying to get customer service from other shops or other places PC places tapos you know what else that's something we don't like as customers and detox Hardware sugar even if we can't help you out for example like we don't have the parts you need or we don't have the parts needed for that budget that's one of the other things that we really try to emphasize uh customer service number is that everybody gets a reply so whether you message us on Facebook or whether you message Us in the Discord or you text our customer service number really do try to answer all inquiries hope to see you as a viewer in our future videos but also hope to see you as a customer at the shop thanks for watching computer shop full service PC store and Hardware PC components fully assembled rigs we clean computers excellent cable management and CPU Cooler repair things are cleaning we also clean and replace gpus tournament and you can also buy from our site www.hwsugar.ph now 100 palagging up to date you inventory items available in society we also ship Nationwide thanks for watching and maybe one of these days Makita Thai is a shopwhat's up internet Tito's Hardware we usually try to answer questions about computer hardware para medjoma demystify or Hindi um components what they do and what you need to look out for but before we talk about Hardware sugar Sue it then if you need to buy Windows to get the key from our response or long time sponsor namento and we also use them for the needs of the shop more than 100 Keys now Windows 10 Windows 11 and the billiona admin from them very easy to do most of our videos have their links in the video description like this video but like it don't see live stream 10 win 10 home win 11 Pro let's say winter their site will appear very easy to make an account with them we buy from them all the time so may accountant just click buy now let's say you need two keys super easy if you're familiar with e-commerce the most important part is to type in our code hs20 because additional discount you'll get a 25 discount so 22.21 cents becomes only 16.66 then you click submit order it's all the same if you're familiar with e-commerce transactions everything is very familiar damning variety of options to pay personally I use PayPal because we're buying from them all the time once you pay you'll be able to find the keys in your user account center dashboard from there just get the key copy and then paste into the windows activator and you're good to go but we'll do something different for this video instead of answering questions about components we're going to be answering questions about the shop because yes Hardware sugar is a shop we sell all of these PC components content creators shoot these are actual parts that we sell and we also do full builds as well button if you only know us from YouTube or the internet we're actually a shop and the shop came first before all of these Social Media stuff so for this video it's going to be an hws FAQ but if you buy from Hardware sugar masas hopefully you're thinking now Hardware sugar sounds great how do we get to the store the stores in Makati we already have a short video on how to get their Link in the description below look for the sign that says Summit Auto Care Zone and enter there and don't worry madaming parking you can let us know in advance if you're coming but it really depends on who gets to the shop first first in first out or first in time first in right we really respect the queue so don't be like this customers it's really first in first out and we respect everybody's time foreign hours are 9 30 a.m to 4 30 P.M every day except Kong holidays check our Facebook holiday if we're open but feel free to come in anytime guide message to Facebook or anything Pro tip if you don't want to wait you can order everything online and that's one of the things about our site listed Society available because we don't want to waste your time to make sure if it's on the site then it's available most of the time 99 but let's say full build you can actually already order everything from the site and then pay and then we will assemble the PC for you when you come to the shop ready in a computer so that saves you some time and some pastel especially indication to our shop in Makati that's the thing though coming home service if you need something done by us you really need to come to the shop foreign we do sell computer parts and we have a whole range of computer parts from ssds aios gpus even computer parts we sell them individually bundles a lot of the computer shops they require you to buy one item in addition to another item for example bundles because we think they're anti-consumer we think you the guy buying should know and should have the freedom to choose what you're going to buy so it's harder for us because suppliers so that you have the freedom to decide so harder for us but better for you yeah those are individual Parts but you can also buy full builds from us and a lot of our customers and they're not shy about spending money on their computer so ATK 100K the most expensive single build we've done is 400k so we do field builds as well any part you get from us will assemble or install it for free if you get a full rig from us we'll assemble that for free as well we also do transplants which are you just want a new case for your computer but you're just looking for a new look you want a new case you can get a new case from us and we will transplant or put the old components into the new case for free and sometimes our selection is a little limited computer shop what if you want something that we don't have on stock we'll try to get it for you and the custom order didn't come in all you need to do is PM us on Facebook asking uh and the price is the same as if we regularly carried it dug the mark up just because custom or dersha and we do get a lot of customers asking for custom orders famitan half the build custom orders cayenneman and they don't mind waiting a little bit since custom ordering indish available on stock but they don't mind waiting but uh safety security Hardware sugar but that's where new components you also have services for old components in Diagnostics if there's something wrong with your computer let's say like a blue screen of death it crashes a lot or just making a weird stuff happening it's not as stable as you would want it to be you can bring it in and the diagnostic fee depends on adding difficulty level of diagnosing the problem but we just do diagnostics we can try to solve it if it's software we'll try to reformat Windows we'll try to update drivers we'll try to change XMP settings or bio settings but if the problem is really Hardware if there's a component that needs to be replaced on the GPU or on the mobile that's outside of our skill level but at least we can narrow it down we'll tell you ah you probably are my motherboard you might want to get a replacement tapos if you get the hardware component from us let's say we tell you a PSU problema if you buy the PSU from us the diagnostic fee is free Hardware and you buy it from us diagnostic fee and for computers that are still working well we also have services for that thank you so we have cleaning and cable management which is actually a very popular service where you can bring in your old computer we will repaste it so Tata CPU Cooler will put new thermal paste and then we'll put back the CPU Cooler and we really disassemble the entire computer components will really blow away all of the cobwebs we've gotten a lot of computers we really clean the heck out of all of the computers that come to us for CCM it really looks like it's brand new I really take pride in the cleaning and Cable Management Service some people ask any recommended time for cleaning very roughly usually it's once a year pero dependent what room do you keep the computer in is it on the floor you know Windows hang in do you have pets we've seen a lot of computers Pet fur inside depends a thermal paste more high-end thermal paste can really last long my computer cooler no to a thermal paste five years four years so it really depends we're not pushing this on you but a lot of people you do get better performance if all of your parts are cooled properly and that's really the main benefit of getting regular cleaning GPU cleaning is another service and again we break down the entire GPU and we replace thermal paste where needed we also replace the thermal pads so again that's another service that's very labor intensive but we really put our expertise on it and you can be sure when the GPU gets back to you it can handle a high thermal load again GPU cleaning but we also offer help with data if you need your data clone let's say you have an old computer new computer we can clone it as well for you if you need just a reformat you know basically parents logging Windows all of it works but it just isn't as responsive as it was when you first installed we can do reformats for you as well basically we wipe everything and then reinstall though as fresh we can also do a combination you have an old computer you want to reformat Windows but you need to clone or you need to backup some of the data we'll also do that combo service cloning Pate OS wipe and Os clean installation and then returning the old data paid services but we also do a lot of things for free and a lot of people message us on Facebook is this okay for my ring so rig consultations are completely free sellers my Express or my describe why this component is better for this rig or why we chose this instead of this so we answer all of those questions consultation fee we'll try to answer everyone's questions we do answer everyone's questions as much as we can for whatever circumstances he won't be buying from us and my technical problem but you want to try to figure it out on your own you can join our Discord server I'm there a lot of our staff are there and we really try to help people out about computers but either windows or Os or Hardware in general really try as much as possible to assist everyone and you know that's completely free of charge then where do we ship we ship Nationwide so it doesn't matter we can ship wherever inside the country we even have some customers now and Catalan from abroad but unfortunately career that can send stuff outside of the country So within Metro Manila we use a different courier service for outside Metro Manila we also use a different career service because we want to make sure especially very occasionally at least items if that happens let's say full building will either give you a full refund or we will send you the full rig again and we've done that we've had to do that it rarely happens but it does happen so we're prepared for every eventuality so we have live streams where we go outside of Metro Manila to deliver computers to Bataan to Batangas I enjoy the drive as much as possible we try to do everything in-house delivery outside of Metro Manila we also get asked how to pay if you're in store you can pay in cash you can pay via credit card you can use trade payments very soon you can use installment payments for metrobank BPI HSBC and China bank or if you're in store or also if you're online you can transfer payments online to our BPI or BDO accounts we also accept gcash so basically the standard ways of payment we accept all of the usual ones home credit although we did have a similar product from tonic before really too long you tonic for to offer that service so we're waiting on them modification to that service before we can offer it again and finally warranty boxes behind me components you would need to keep the boxes to claim the warranty first of all how long by warranty namin one year shop warranty no BS what I mean by no BS is that to claim on the warranty and again you know I don't wanna this other shops but it's true they were so happy to take your money but when there's a problem when you go to the shop we put a part by Sugar one of the main things was that ayonami new on the exact opposite so if you go to our Facebook we have an entire album young Link that's a video description below just talking about the kind of warranty experiences that we try to give our customers we try to replace it as soon as possible and we don't ask unnecessary things from you if you don't have your receipt but we can pull up your record because we do usually ask for your name if we can put it up no problem you don't need to show the receipt anymore and the boxes big thing rencha in the long run if you keep buying computer parts you're going to end up with a lot of boxes and a lot of the stores if you return an item original packaging in the garage Hardware sugar you can just bring in the item tell us what's wrong we will test the item and kume the parents will take care of sending it back to our supplier no need for the boxes giving a very simple thing parashank Mario game when you're doing a warranty with some shops now they just keep making you jump higher and higher damning obstacles we don't have any of that BS in Hardware sugar we try to make warranty claims as easy as possible so those were some answers to Hardware sugar questions perhaps you didn't even know that you wanted answers to some of those questions but if you have some questions that weren't covered in the video please do reply in the comments messages on Facebook because that's another thing about the shop that we really try to do sometimes because you know you're trying to get customer service from other shops or other places PC places tapos you know what else that's something we don't like as customers and detox Hardware sugar even if we can't help you out for example like we don't have the parts you need or we don't have the parts needed for that budget that's one of the other things that we really try to emphasize uh customer service number is that everybody gets a reply so whether you message us on Facebook or whether you message Us in the Discord or you text our customer service number really do try to answer all inquiries hope to see you as a viewer in our future videos but also hope to see you as a customer at the shop thanks for watching computer shop full service PC store and Hardware PC components fully assembled rigs we clean computers excellent cable management and CPU Cooler repair things are cleaning we also clean and replace gpus tournament and you can also buy from our site www.hwsugar.ph now 100 palagging up to date you inventory items available in society we also ship Nationwide thanks for watching and maybe one of these days Makita Thai is a shop\n"