**Kitchen Nightmare: The Struggle is Real**

In this kitchen, chaos reigns supreme as Chef Ramsey tries to whip his team into shape for the grand reopening of his restaurant, The Grasshopper. The evening promises to be one of the busiest nights of the year, but things quickly take a turn for the worse when it becomes clear that Mitch, the head chef, is struggling to keep up.

"Fire the entree," Chef Ramsey orders, exasperated with Mitch's ineptitude. "He's going to cook what you tell him." But despite Chef Ramsay's best efforts, the kitchen is still in disarray, and customers are starting to get restless. The first appetizers have been sent out, but they're not being delivered at the correct tables, and customers are starting to receive incorrect orders.

"I think that might be the only thing we might have tonight," Chef Ramsey remarks dryly, as he surveys the chaotic scene before him. "So, you got your food yet?" The team is still waiting for their dishes to arrive, and it's clear that Mitch is not doing enough to keep things running smoothly. "Mitch, 35 feet of food, Dad, please," Chef Ramsay asks, trying to get through to the struggling chef.

But despite his best efforts, Mitch continues to make mistake after mistake. He's slow, careless, and seems to be more interested in socializing with customers than actually cooking their meals. It's clear that he needs a kick in the pants, but Chef Ramsay is hesitant to fire him just yet.

"Come on, guys, let's go!" Chef Ramsey finally exclaims, as he tries to rally his team. "We need to get back on track here." The kitchen erupts into chaos as the team scrambles to get their dishes out to customers. Mitch takes charge of expediting food, but it quickly becomes clear that this is not a role he's suited for.

"Get out!" Chef Ramsay yells, as one of the dishes arrives at the wrong table. "You let's go! We're making progress! Let's go, chip away at this!" The kitchen is finally starting to get back under control, but it's clear that Mitch is not part of the solution.

In a surprise move, Chef Ramsay decides to replace Mitch with new expeditor James. It's a risk, but one that pays off in the end as the team starts to come together and deliver exceptional food. "You guys are really good," Chef Ramsey remarks, as he surveys the kitchen for the final time. "This has been one of the toughest nightmares I've ever done because this restaurant has everything it needs to succeed except one thing: a leader."

**The Aftermath**

Only days after Chef Ramsay's departure, Mitch was shown the door by the owners. In his place, Chef James took on the role of consultant and trainer for the kitchen staff. Mitch took Chef Ramsay's advice to heart and began to learn from his mistakes.

"I have changed," Mitch says with a grin. "Yes, my focus is 100% now. I'm in charge here. I need to make it nice or make it twice." It's clear that Mitch has learned from his experiences and is determined to succeed where he failed before.

As the weeks go by, Mitch proves himself to be a capable leader, and the kitchen starts to thrive under his guidance. The team works together seamlessly, and customers are thrilled with their meals. It's a far cry from the chaos that reigned supreme just days earlier, and it's clear that Mitch has finally found his footing.

"We're making it work," Mitch remarks, as he surveys his team for the first time without Chef Ramsay watching over him. "We're doing great. Thank you, Chef James, for showing us the way." It's a new era in the kitchen, and one that promises bright things for The Grasshopper restaurant.

"WEBVTTKind: captionsLanguage: enCarl stat New Jersey a small industrial Town buried in the shadow of metaland Stadium only a mile away sits the grasshopper also a family-owned Irish pub and restaurant Hi how are you girls how you doing all right good 17 years ago newlyweds Mitch and Marine Sandler purchased the restaurant with Marine's father a successful restaurant tour with 40 years of experience in the business we were excited cuz you have dreams and you say okay let's go for it so that's what we did ready to rock and roll right yeah let's go this is going to be good they took off we were booming enjoy your meal people were coming in left and right all right this way please and as the years rolled by things started to change in the business obviously it's dead tonight just go home okay as far as why the restaurant is failing I don't know what time are they coming in tomorrow I don't don't know the schedule this place is a nightmare because where's that G I have no idea yet this supervision is not what it should be Mitch you got to come out here yeah Mitch is responsible for the kitchen what am I doing in here he's in this restaurant a ridiculous amount of hours and a majority of those hours are not productive hey uh where's the toilet plunger can I get a bar up please how are you good there's daily operations of the restaurant are he absolutely should not be involved in maybe he could commit more of his time to oversee stuff that is you know uh in the kitchen all the other stuff has to be done that you're not taking care of you're doing all that other stuff communication between Mitchell and his staff is non-existent hey uh how long does it take to make rice the guys don't probably think it's a problem surprised he didn't make any rice and because of that the food at the grasshopper just looks awful they didn't like they didn't say there was a lot of flavor in it it is so dry he doesn't like this that's perfect at state it was rare Mitch won't take no responsibility of uh quality control Mitch you call this soup get rid of this my father-in-law blames me for everything so I'm the scapegoat there's nobody here it's far need some people if we continue this way we're not going to make it I feel like my life is pulling apart it's pretty tough every day I think about the restaurant it's all on my shoulders and every day it eats at me we cannot afford this well that's why we need some help here if Chef Ramsey can help me I don't know where else to turn this is the last resort hello hi Chef Ramsey I'm Sandler nice to meet you good to see you too okay this is my dad Eddie Chef Ramy welcome I thought you were a small little book no no no this my hus hi chef how are you please to meet you we're co-owners so three of you are running the business together correct wow I should really stand between these two guys cuz that's usually the case oh really why did you say that we heads occasionally occasionally are you kiding we almost kill each other yeah okay wow you're already refereeing these two I mean who does what I'm the one that's oversees in the kitchen okay so I'd like to get up to speed okay with you individually and have a quick chat come on this way I'm the one that takes care of the bills and it's getting tougher and tougher so we need Chef Ramsay's help the fact that you stood in the middle of those two guys is it really that bad or business has changed drastically and my father has to blame somebody and he blames my husband where does Your Allegiance lie with my husband you know I support him how much it cost to build this three minut to get it going that's crazy what do you think is wrong with the business Mitch is one of the biggest problems do you regret now 16 years later given him part of the business yes I do tell me the big biggest issue inside grasshopper my father-in-law blames me for everything but is he right or is he wrong could be right could be wrong who's running it I guess I am right let's talk about the food um people seem to like it lovely I can't wait to taste that enjoy your traditional Irish food's good here I think you'll like the food I hope hello Hi how are you good first name is Ramsey Annette Annette nice to see you very nice to meet you and you are the floor manager here man how long have you been here I've worken in this one for 6 years so you've been here from day one day one what's wrong with the restaurant um starts at the top management or lack of very frustrating well I love your uh honesty on a scale of 1 to 10 what would you rate the food you're three Jesus the cooks are winging it I don't know what is that I don't think care goes into every dish that they're making okay have you decided or let's go for the French onion soup okay shepher pie and I'll go for Fisherman's PL fantastic hungry hey oh yes dying to get my head around what's going on all right what's he having first things first we'd like a french onion soup thank you unbelievable lamps from another era these Bonet they look like my grandmother's luggage unbelievable let me taste this my this so it taste like I think it's pretty good you want uh yes okay Mitch is serving the food which I told him completely wrong but unfortunately he doesn't know what he's doing in here okay enjoy thank you color Jesus it's like somebody's dropped sliced onions into boiling dish water Dreadful how's the French onion yeah off to a bedad start unfortunately it's like someone's pissed in My Soup well that's not good we'll take this away that was Dreadful all right um guys the French onion he said it's like piss flavor he said it was not good I told you that onion soup was right we know I know well how are you going to go toate this guys that right I don't know I'll find out kitchen staff will do what they want to do and do as little as possible which should grab the ball by the horns and be in command all right shepherd's pie here we go thank you Gabriel he makes a good shepherd's pie all right Chef thank you shepherd's pie wow that's a very bizarre looking shepherd's pie someone put gravy on top of my crispy Mash yes that is a shocker like someone's snot all over my mash and that gravy is made from beef beef stock on a shepher pie and shepherd's pie is made out of this one is actually beef say a cage pie not a shepherd's pie cuz Shepherd stands for the sheep sheep I'll be back to check on you cold conal gravy It's Like Glue so how are we doing taste of that for me OU just gross and it's not hot either that's partly the reason why they're not coming back it's just watery damn there was two strikes right away and I was fairly confident that he would like one of them at least you're right fine just good damn there's a uh there's a lot of pain on Mitch's face batting zero yeah the big uh whiff see he doesn't know what he's doing is up everything there all right Chef this is our bro Fisherman's Platter okay lounder scallops and shrimp thank you it now my god oh boy that's gross Christ no good Chef soft Bland rubbery I didn't realize it could be this bad thank you okay Mitch can be blind and I'm not kiding you he's G you all you have to do is do what I told you yeah well I'm not even going there dad oh no this was not good this was wor this the worst of the worst the end no you're here 16 years so you think your food is decent to hear otherwise it's kind of shocking I can I don't know if I going to make it through this I didn't realiz it could be this bad thoroughly disgusted with lunch hell that's gross Chef Ramsey wants to meet the chef's responsible for this supposed authentic Irish Cuisine come around this side please so who's the chef Mario how long have you been here sir I would say from uh 1997 did you taste any of the food that came back yes I did you did what was your thoughts I was it was okay you thought it was okay obviously cuz you're smiling I'm embarrassed you're from Ireland yes what I had there today had nothing to do with isand shepherd's pie well me that wasn't shepherd's pie if you went to Dublin and you served shepherd's pie like that they would shoot you the food is embarrassing Bland cooked dreadfully it has no flavor where's the pot of scallops where' you keep those right there show it to me please is that what you use out out of mine so that's what you cook my scallops from yeah are they frozen not not frozen now it was frozen they were frozen but they're not frozen now yeah you got no chance of cooking that decent oh my gosh I was dying I was mortified it's not hidden it wasn't a secret you just have to go in and open a fridge door what's that in there that on anybody walked into the refrigerator or the walk-in box who inspect it at all Frozen everything's frozen that's what he's getting nothing's fresh hold on hold on Moren come over Mitch come over please what is that how old are they they're not that old that's 2 days old that's a funny two days how are you going to recook them help me what are we going to do fry you refry it so it's fry twice I want to throw up there's not enough liquor in that bar to get them inebriated enough to even attempt to eat that is there any control in here guys oh what is that M sticks and can you see that there blood blood from where from the meat blood from the meat on the mozzarella sticks come on guys thank God I didn't have the mozzarella sticks look like a blood transfusion going on down there Mitch when was the last time you went through the fridge uh talk to me please I have not gone through this fridge Chef I left it up to my staff right I knew I had a problem with Mitch as far as that supervision was involved but I didn't think it was as bad you know you've got raw meat here cooked meat salami blood in there come on please don't do this to yourself let alone and the customers rule number one when learning to cook you cannot store raw meat and cook meat on the same shelf in the same fridge the whole thing has got a cross contamination Chief give me something it's like a Supervision in here where's the rest of the fridge okay this way that's what I need to see what's in there tenders chicken tenders why is it all bubbly and slimy there the chicken come later the chicken comes like that look how slimy it is look how slimy it is look at it my God it's horrific it's totally embarrassing what is this how can you serve that it's like it's been left out for days and it's been attacked by cats this is where your money's going irres where the customers aren't coming from but just from the base the absolute waste I know cuz I pay the bills let me just tell you now I would never never have put a spoon of anything in my mouth if I knew this was taking place shocking to see just the extent of cross contamination there's no one checking I'm sorry Chief you may be the chief but I swear to God there's one thing the grasshopper hasn't got is a leader we should all be ashamed of ourselves at this point in time I'd like to shut the doors and just say you know what RI it all someone's going to help me here a little bit I cannot help a situation who are not willing to help themselves and you don't need me to come in here and turn your fidge upside down Mitch if you're the one with the Hands-On role in this business and you're supporting him and you're the the mentoring figure we're screwed we have people coming tonight what are we what are we going to do I can guarantee you one thing I am not serving food tonight with that in there no way what's that in there after a horrifying inspection in the kitchen the whole thing has got a cross contamination Chef Ramsey was left with no choice I am not serving that in there no way I'm beyond beyond embarrassed about this situation shutting down our dinner service it's a nightmare we cannot afford this and okay you want to open fine of course I want business in here but open with what take one good look at yourselves and think I need some air guys air and a stomach pump we have never closed uh for a dinner ever I mean we've had 18 in of snow outside and we've opened Mitch there has to be leadership in the kitchen what are you going to do tonight I know well get in there and tell them to clean that stuff off guess what they're throwing out they're throwing dollars out and guess who's paying for it we are we're paying for it what just happened here tonight was um kind of a disaster Mitch knows that this whole thing right now tonight is his responsibility we can't serve any food the way it is the dinner is cancelled in shock I'm drained emotionally I hope this does not happen ever again otherwise we won't be here Mitch that's Focus that's where it should have been this is where you don't listen to me I said why are you starting to fight with me now I'm just singing more that's where my focus is but it takes an awaken to learn right bad news folks sorry we're not open tonight there wasn't enough Supervision in there and I guess the has hit the fan today I'm sorry about it sorry about that definitely I'm embarrassed as Chief returns from telling customers the restaurant is closed inside a leader has emerged to supervise the cleaning of the kitchen Mitch all of this has to be thrown out but it's not Mitch because the blood was coming down throw it out get rid of it it's Marine right that has to go it's very upsetting the food that's going into that garbage is our profit Ro and here we are in a situation where we're not making profits Mitch this has to be thrown out this has to go all right morning all right all right all right right everything was thrown away disposed of scrubbed washed cleaned and uh we'll start again we're cleaning we're closed everything's got to be clean after an eye-opening first day Chef Ramsey realizes that it's not just the restaurant that is on the line but Mitch Marine's marriage as well morning hi chef how are you good how are you doing good tough day yesterday yeah I'll say well this is my home who's that it's Mitch seriously seriously when was that taken 13 years ago wow Mitch and I back in the day we were best of friends and Through the Years now he's not the same person he used to be and that's the hard thing when you opened that restaurant you got married at the same time right the guy I'm seeing today you saw that picture that's not the same person you haven't got your breathing space Mitch has been suffocated and more importantly the man's getting destroyed on a daily basis I complain to my father when he does like the busting chops and like breaking him down I'm like how dare you so there is me in the between you know what I mean yeah it's fragmented to where there's nothing constructive taking place but in Mitch I think there's a Broken Man there he's spent he works his ass off and what is he getting what's his payoff 16 years in that business and it's not right that we're in this situation and it's our doing but we have to make a decision on which way to go the turnaround is going to start today we need to start getting Mitch back okay and help him ascertain some form of Pride back in his work honestly the turnaround will be huge but I can't do that without you I'm ready man as far as the business is concerned and what is at stake it's our family life I'll see you back at the rest he want the end of the day this place can't control us it's time for us to control it so whatever it takes now convinced that Marine will give Mitch the support he desperately needs Chef Ramsey heads back to the grasshopper to see if the restaurant is clean enough to open for dinner have a c a look I hope Chef Ramsey will see a big change in the way we're running this kitchen today it's better than yesterday right guys get set up for service tonight I want this set up completely okay they learned from uh what went on yesterday and and hope we get through it okay today need to be the leader I don't even know if I can how I'm going to handle this tonight don't beat yourself up all the time don't stop beating yourself D myself up that's right enough Mitch is G how he'll he'll give it a world but he has to learn to be a better communicator and um work together as a team or else we're not going to make it we'll p through this my God while Marine tried to energize Mitch Chef Ramsey knows that years of disappointing his wife and his father-in-law Mitch you got 2 seconds yes sir uh take me to the office please has resulted in a complete loss of confidence for Mitch are you okay am I okay yeah yeah yeah okay tonight I want you to really seriously yeah make it work you've got to get this right run it let them hear your voice you wear your heart and your sleeve you you know that I know I know I get emotional you know I can see that I can see that I can see that but relax you can do this the minute you find that voice yeah they'll all back off yeah can you do it yeah let's go let's go let's go after hopefully energizing Mitch Chef Ramsey turns his attention to the menu okay Mario let's go adding two appropriate specials authentic Irish shepherd's pie and fish and chips okay color the vegetables nice and fine so as it starts to cook it disintegrates in the mint salt please I know you don't use it salt salt salt no thank you season okay from there mashed potatoes made with cheese it it Seasons it come on guys I want you to taste it sher's pie was awesome I was excited about that I enjoyed it my staff enjoyed it I hope the customers well too okay the fish lightly seasoned flour and you don't want to just drop it in right no guys it's a piece of fish J it's not a dish cloth Cris batter so you season it as it cools down Chief what do you think oh that's we should do this long time ago two specials we roll with them cuz I'm with you you're Expediting big time I don't know if I'm going to be the leader but I'm going to try I'm not confident I just want to crawl into a hole after refusing to open on night one I am not serving that in there Chef Ramsey strengthens the menu with his version of a shepherd's pie and fish and chips oh that's it now he is hoping to get some encouraging signs as he watches Mitch and his staff during a dinner service thank you um excuse me I'm going clear what you say is that Spanish Scottish Irish what's talking about said cheese we make by cheese what are you making the fish and chips by order what do you mean by order do you cook it Advance sometimes no you know free cooking enough oh no they fry fish off in advance you kidding me Jesus Christ you know the way Cook Burger faster a burger Tes 10 minutes to cook you can't cook a burger faster when it's cooked we send it okay okay here we go hello how are you we have two homemade specials the shepherd's pie and fish and chips I'll have the fish and chips I'm going to get the shepherd's pie I have the fish and chips here we go first table's here yes where you going here where is he going I don't know where he's G Tim to Island I know what do you want relax told you stay there I'm not going anywhere no way are you anybody's tonight come on I need one fishing chips special and three shepher pie specials J Mitch Mar is the only one that's listening to Mitch everybody got me right hello down there I need beer battered Irish sausage and ships yes yes listen up I need a fish and chips a shephard's pie and a sliced steak Mitch it appears as though Mitch and the kitchen are now on the same page and the cooks are beginning to fill the orders Mitch which they what she say 40 huh I don't know after the wa she comes back oh Jesus but shiff Ramsey notices another potential communication problem don't you have a copy of the tickets no I don't have an experti needs the control of the tickets wow we haven't even got a decent POS system Jesus Christ so there's the order I need that now just get out there's confusion with the dupes all the time because it's all handwritten it's so Antiquated it's just it's ridiculous come on guys tiet are ping up you K this I did but it's fine I don't think so well the chef's rush to push food out just stop that was the French onion soup little attention is being paid to Quality Control just stop for 2 seconds look we cannot serve that we cannot go to this extent and try to start building a reputation and serving that when you're the expeditor you're the last point of control right so your standards are there their standards are there you've got to start putting in some structure come on Mitch please right here we're working on a chief right now they're doing it now well get the out fishing chips 43 after a slow start fish and chips food is now making its way out to the diners everything's good okay and while the new specials are making a good impression it definitely tastes like an actual Irish dish yeah the regular menu it's like isn't impressing anyone that's this is my apologies okay H that's so me well and that's medium rare come on supposed be medium I need another Burger medium well where's the Stander come on guys how could you up a hamburger you still tomato for the medium yes yes come here all of you come here touch it it's raw did you check it I come on Mario all I want is a burger a Burger come on what the is going on Mitch I'm watching your mistakes see if you can go outside and say hi to people no I can't go out you're not helping any you're not doing anything here so what good are you 2 hours into dinner service and the kitchen is begin beginning to unravel it sucks this is ice cold with Dish is that too rare too rare after dish the penny is raw coming back dear sorry just would you mind just take that away for 2 seconds I'm so sorry excuse me we got two seconds morning what is that let me just tell you something when I was busting my chops earlier making it for you I turn my back for 5 minutes and send that out chef chef come on guys on the back of 115 customers in 2 and 1/ half hours resolves to that jef Ramsey was just like to hell with all of you there's no passion there's no care for any of the food coming out all you get paid where's the word in your faces if you're my Brigade I would you fired you 16 years ago you you you you you you and you the dinner service is now approaching 3 hours it's raw and a steady stream of dishes has been returned to the kitchen if you're my Brigade I would you fired you 16 years ago Chef Ramsey is fed up and he knows he needs to make an unusual move to save this restaurant hi James is Gordon yeah listen uh buddy I need some help um I need it quickly um can you get uh yourself down here the grasshopper please ah two more right back inside the restaurant what's going on with the last one the final orders of the night go out thank you very much have a good night that was disaster that was very brutal in shock I'm drained tired that was rough a real freaking disaster in there they turn up they pick up the check and they piss off home they're not here for you I realized I had to do something drastic I've called a very talented local chef and he just got here James please this guy's worked at some of the best restaurants in America Chef good to see you you too tomorrow he's going to work with me and Implement a standard here that needs to be put in place to move forward and by the way he's not only a chef he's Irish tomorrow we relaunch we stick together as a team and we kick your ass I'll see you in the morning good night thank you thank you very much after the arrival of Chef James Chef Ramsey decided to go ahead with his overnight plan of giving the Drury grasshopper a much-needed makeover good morning morning morning today is the beginning of the new grasshopper yes absolutely ready let's let's go come have a look welcome to the new grass oh my chief God look at this my God love it that looks awesome yeah it's it's absolutely fabulous gun of the dark dingy colors the green Walls have gone very exciting welcome to the new beautiful vibrant color awesome the mahogany looks much nicer with the champagne wall it's incredible it's bright it's cheery Everything Is Beautiful Mitch are you happy yes I am yeah good Mor you happy yeah come on you guys have got to come together yes thank you we replaced the old stained last we got some modern style lamp I love these lamps Mitch you happy do it put an extra spring in your step it's great I love it it's a breath of fresh air this table beautiful a local artist designed it look how good this looks in here this is unbelievable it's positioned in the center of the room so it becomes a sort of focal Family Table this whole thing has just got a breath of fresh air to it happy okay dear life back in this place I can't wait to see our customers faces when they first come to see the new improved grasshopper I did make one more significant change Anette put your hands on that box you've been stuck in the Dark Ages with this horrendous way of taking orders this is now going to make your life so much easier extraordinary amazing the state-ofthe-art POS system by Halo I imagine how much it's got to change change everything for us it's going to make you so much more efficient I'm telling you this unbelievable come here come here come here come here you're an amazing guy tonight we have got to make it happen we have to be on top of it all tonight Mitch looked at me and he had tears in his eyes and he said maybe this is our opportunity the change in the decor will make the grasshopper more inviting but the most critical makeover has been made to the menu gone are the greasy tired uninspired dishes and in its place are new vibrant Irish American dishes that are not only pleasing to the eye but rich in taste and flavor welcome to the grasshopper new menu clearly smaller why is it smaller quality controlling the cost and trying to get consistent Irish potato skins fresh mozzarella sticks corn beef and Caris potatoes the house burger with Irish cheddar shepherd's pie with the most amazing Mash Chief especially For You Irish L stew unbelievable when he came along and short us that menu the way had it made up I said this is it it's absolutely gorgeous the new menu is fabulous I'm I'm really really excited about it get the staff little taste this food has Spirit life to it so it'll change this place just like Mama used to make Chief you need to be honest firm and you can't stop being firm and you call it as you say it now now and they have to listen to you do you know why cuz you're wise that's right you've had success in your for live there's only one Chief and you're it yeah okay hi folks welcome to the grasshopper this is our new menu the whole new menu just looks delicious I'm going to have the potato the be potato soup Shepherd's fire tonight Chef James will be behind the line overseeing the cooks got all your sauces keep turning and Mitch who is desperate not to repeat last night's disaster will be Expediting all right can I get a two beer battered shrimp lamb sliders give me five give me five soups five potato soups all day I got this you do the soup come on okay got to put more parsy on this with Chef James controlling the line you keep that and put it in the window don't worry he doesn't need a ticket 41 bch 41 here you go thank you let's go appetizers are moving out quickly to the customers this is really good well thank you very much now the pressure shifts to Mitch to keep the kitchen organized and the momentum going all right just fire the uh what do you have I need a beer battered shrimp and a pit and a ham and pea soup can you can you call it again please when I was watching mit's expedite I noticed that he wasn't communicating with a line the way he should have been and he was getting himself backed up that's going to be this is going to get up here I don't like Mitch come on you got to talk to him Mitch you you come guys let's go all right do you understand what I'm trying to say yes fire the entree he's going to cook what you tell him okay I'm sorry I need a poor boy I need two Poor Boys lamb sliders two shrimp battered shrimp three battered shrimp the first appetizers went out brilliantly Bo over real problem in the kitchen and that's Mitch's Expediting you got to get a system going just think got to get a system going if this guy was an air traffic controller he'd be landing planes at the wrong freaking airport I 15 for three appetizers while customers anxiously wait for the food I think that might be the only thing we might have tonight so you got your food yet we didn't get it yet Chef Ramsey is still waiting for Mitch to step up and take control of his kitchen of a fishing chips an Irish sto is that a or an order oh come on oh come on come on Mitch you cannot do that to us with the kitchen at a complete standstill Mitch 35 Fe of food Dad please a frustrated Chief tries to help out Mitch out of the kitchen but it's not exactly welcomed don't with me shut up what are you tell me to shut up out of I said shut up that's not right get out of the kitchen I said shut up just stop stop just stop stop Mar stop it's relaunch night at the grasshopper come on and despite providing Mitch with a new tasty menu and Chef James to supervise the cooks you keep that and put it in the window don't worry he doesn't need a ticket Mitch's failure in the kitchen has resulted in a battle between his wife and his father-in-law shut up what are you tell me to shut up I said shut up just stop stop and Chef Ramsey has had enough we are not going to continue along these lines James I'm sorry come around please Mitch I want you assisting James James I want you Expediting all right guys let's go regroup for the first time in 16 years work together yes start again take over please Chef I need those five soups right away listen and assistance am potato skin you need this first right now thank you all right that's going well run it out there Mitch run it out there I am finally I found a job for Mitch he's running food out potato skins what table number where are you going with them where are you going with them potato skins she 22 I was going with food and a table set I didn't order that shepher Pie Oh no I got pasta no she got pasta I was going to all the wrong tables oh this sucks I don't want to do this anymore table 40 Runner please all right Mitch get out you let's go we're making progress let's go chip away at this Chef Ramsay's decision to move Mitch out of the kitchen and replace him with Chef James as the expeditor guys I have three tickets in front of me we're almost there has completely turned around dinner service customers are now getting their food these are really good and are thrilled with what they are getting definitely coming back I'm out of tickets so guys that's it all right thank you very much you guys as a difficult dinner service finally comes to an end Chef Ramsey knows he has to have a difficult conversation with the owners okay I'm going to be brutally honest this restaurant will not succeed unless you make the necessary staff changes and you can make it work Mitch I know you weren't professionally trained but it's down to you yes I brought you James the expertise that you desperately need to get this ship back on course take advantage of James listen to him do it and do it quick good night guys change is scary good luck but we got to take his advice and make the right decision decisions this has been one of the most toughest nightmares I've ever done because this R has everything it needs to succeed except one thing a leader I just wish that Chief was 20 years younger because right now there's no one in there that can fill his shoes Mitch Mitch Mitch Mitch Mitch only days after Chef Ramsey left Chef mariio was shown the door I need a house pasta shrimp only no veggies the owners convinced Chef James to stay on as a consultant and properly train the kitchen staff great and in the weeks that followed Mitch took Chef Ramsey's advice to heart that's easy right and it's sexy Fast and Furious learning from Chef James no BN for the turkey burger and just fresh M it out and finally becoming the leader the grasshopper always needed make it nice or make it twice I have changed yes my focus is 100% And that's kitchen thank you fol everything was good okay greatCarl stat New Jersey a small industrial Town buried in the shadow of metaland Stadium only a mile away sits the grasshopper also a family-owned Irish pub and restaurant Hi how are you girls how you doing all right good 17 years ago newlyweds Mitch and Marine Sandler purchased the restaurant with Marine's father a successful restaurant tour with 40 years of experience in the business we were excited cuz you have dreams and you say okay let's go for it so that's what we did ready to rock and roll right yeah let's go this is going to be good they took off we were booming enjoy your meal people were coming in left and right all right this way please and as the years rolled by things started to change in the business obviously it's dead tonight just go home okay as far as why the restaurant is failing I don't know what time are they coming in tomorrow I don't don't know the schedule this place is a nightmare because where's that G I have no idea yet this supervision is not what it should be Mitch you got to come out here yeah Mitch is responsible for the kitchen what am I doing in here he's in this restaurant a ridiculous amount of hours and a majority of those hours are not productive hey uh where's the toilet plunger can I get a bar up please how are you good there's daily operations of the restaurant are he absolutely should not be involved in maybe he could commit more of his time to oversee stuff that is you know uh in the kitchen all the other stuff has to be done that you're not taking care of you're doing all that other stuff communication between Mitchell and his staff is non-existent hey uh how long does it take to make rice the guys don't probably think it's a problem surprised he didn't make any rice and because of that the food at the grasshopper just looks awful they didn't like they didn't say there was a lot of flavor in it it is so dry he doesn't like this that's perfect at state it was rare Mitch won't take no responsibility of uh quality control Mitch you call this soup get rid of this my father-in-law blames me for everything so I'm the scapegoat there's nobody here it's far need some people if we continue this way we're not going to make it I feel like my life is pulling apart it's pretty tough every day I think about the restaurant it's all on my shoulders and every day it eats at me we cannot afford this well that's why we need some help here if Chef Ramsey can help me I don't know where else to turn this is the last resort hello hi Chef Ramsey I'm Sandler nice to meet you good to see you too okay this is my dad Eddie Chef Ramy welcome I thought you were a small little book no no no this my hus hi chef how are you please to meet you we're co-owners so three of you are running the business together correct wow I should really stand between these two guys cuz that's usually the case oh really why did you say that we heads occasionally occasionally are you kiding we almost kill each other yeah okay wow you're already refereeing these two I mean who does what I'm the one that's oversees in the kitchen okay so I'd like to get up to speed okay with you individually and have a quick chat come on this way I'm the one that takes care of the bills and it's getting tougher and tougher so we need Chef Ramsay's help the fact that you stood in the middle of those two guys is it really that bad or business has changed drastically and my father has to blame somebody and he blames my husband where does Your Allegiance lie with my husband you know I support him how much it cost to build this three minut to get it going that's crazy what do you think is wrong with the business Mitch is one of the biggest problems do you regret now 16 years later given him part of the business yes I do tell me the big biggest issue inside grasshopper my father-in-law blames me for everything but is he right or is he wrong could be right could be wrong who's running it I guess I am right let's talk about the food um people seem to like it lovely I can't wait to taste that enjoy your traditional Irish food's good here I think you'll like the food I hope hello Hi how are you good first name is Ramsey Annette Annette nice to see you very nice to meet you and you are the floor manager here man how long have you been here I've worken in this one for 6 years so you've been here from day one day one what's wrong with the restaurant um starts at the top management or lack of very frustrating well I love your uh honesty on a scale of 1 to 10 what would you rate the food you're three Jesus the cooks are winging it I don't know what is that I don't think care goes into every dish that they're making okay have you decided or let's go for the French onion soup okay shepher pie and I'll go for Fisherman's PL fantastic hungry hey oh yes dying to get my head around what's going on all right what's he having first things first we'd like a french onion soup thank you unbelievable lamps from another era these Bonet they look like my grandmother's luggage unbelievable let me taste this my this so it taste like I think it's pretty good you want uh yes okay Mitch is serving the food which I told him completely wrong but unfortunately he doesn't know what he's doing in here okay enjoy thank you color Jesus it's like somebody's dropped sliced onions into boiling dish water Dreadful how's the French onion yeah off to a bedad start unfortunately it's like someone's pissed in My Soup well that's not good we'll take this away that was Dreadful all right um guys the French onion he said it's like piss flavor he said it was not good I told you that onion soup was right we know I know well how are you going to go toate this guys that right I don't know I'll find out kitchen staff will do what they want to do and do as little as possible which should grab the ball by the horns and be in command all right shepherd's pie here we go thank you Gabriel he makes a good shepherd's pie all right Chef thank you shepherd's pie wow that's a very bizarre looking shepherd's pie someone put gravy on top of my crispy Mash yes that is a shocker like someone's snot all over my mash and that gravy is made from beef beef stock on a shepher pie and shepherd's pie is made out of this one is actually beef say a cage pie not a shepherd's pie cuz Shepherd stands for the sheep sheep I'll be back to check on you cold conal gravy It's Like Glue so how are we doing taste of that for me OU just gross and it's not hot either that's partly the reason why they're not coming back it's just watery damn there was two strikes right away and I was fairly confident that he would like one of them at least you're right fine just good damn there's a uh there's a lot of pain on Mitch's face batting zero yeah the big uh whiff see he doesn't know what he's doing is up everything there all right Chef this is our bro Fisherman's Platter okay lounder scallops and shrimp thank you it now my god oh boy that's gross Christ no good Chef soft Bland rubbery I didn't realize it could be this bad thank you okay Mitch can be blind and I'm not kiding you he's G you all you have to do is do what I told you yeah well I'm not even going there dad oh no this was not good this was wor this the worst of the worst the end no you're here 16 years so you think your food is decent to hear otherwise it's kind of shocking I can I don't know if I going to make it through this I didn't realiz it could be this bad thoroughly disgusted with lunch hell that's gross Chef Ramsey wants to meet the chef's responsible for this supposed authentic Irish Cuisine come around this side please so who's the chef Mario how long have you been here sir I would say from uh 1997 did you taste any of the food that came back yes I did you did what was your thoughts I was it was okay you thought it was okay obviously cuz you're smiling I'm embarrassed you're from Ireland yes what I had there today had nothing to do with isand shepherd's pie well me that wasn't shepherd's pie if you went to Dublin and you served shepherd's pie like that they would shoot you the food is embarrassing Bland cooked dreadfully it has no flavor where's the pot of scallops where' you keep those right there show it to me please is that what you use out out of mine so that's what you cook my scallops from yeah are they frozen not not frozen now it was frozen they were frozen but they're not frozen now yeah you got no chance of cooking that decent oh my gosh I was dying I was mortified it's not hidden it wasn't a secret you just have to go in and open a fridge door what's that in there that on anybody walked into the refrigerator or the walk-in box who inspect it at all Frozen everything's frozen that's what he's getting nothing's fresh hold on hold on Moren come over Mitch come over please what is that how old are they they're not that old that's 2 days old that's a funny two days how are you going to recook them help me what are we going to do fry you refry it so it's fry twice I want to throw up there's not enough liquor in that bar to get them inebriated enough to even attempt to eat that is there any control in here guys oh what is that M sticks and can you see that there blood blood from where from the meat blood from the meat on the mozzarella sticks come on guys thank God I didn't have the mozzarella sticks look like a blood transfusion going on down there Mitch when was the last time you went through the fridge uh talk to me please I have not gone through this fridge Chef I left it up to my staff right I knew I had a problem with Mitch as far as that supervision was involved but I didn't think it was as bad you know you've got raw meat here cooked meat salami blood in there come on please don't do this to yourself let alone and the customers rule number one when learning to cook you cannot store raw meat and cook meat on the same shelf in the same fridge the whole thing has got a cross contamination Chief give me something it's like a Supervision in here where's the rest of the fridge okay this way that's what I need to see what's in there tenders chicken tenders why is it all bubbly and slimy there the chicken come later the chicken comes like that look how slimy it is look how slimy it is look at it my God it's horrific it's totally embarrassing what is this how can you serve that it's like it's been left out for days and it's been attacked by cats this is where your money's going irres where the customers aren't coming from but just from the base the absolute waste I know cuz I pay the bills let me just tell you now I would never never have put a spoon of anything in my mouth if I knew this was taking place shocking to see just the extent of cross contamination there's no one checking I'm sorry Chief you may be the chief but I swear to God there's one thing the grasshopper hasn't got is a leader we should all be ashamed of ourselves at this point in time I'd like to shut the doors and just say you know what RI it all someone's going to help me here a little bit I cannot help a situation who are not willing to help themselves and you don't need me to come in here and turn your fidge upside down Mitch if you're the one with the Hands-On role in this business and you're supporting him and you're the the mentoring figure we're screwed we have people coming tonight what are we what are we going to do I can guarantee you one thing I am not serving food tonight with that in there no way what's that in there after a horrifying inspection in the kitchen the whole thing has got a cross contamination Chef Ramsey was left with no choice I am not serving that in there no way I'm beyond beyond embarrassed about this situation shutting down our dinner service it's a nightmare we cannot afford this and okay you want to open fine of course I want business in here but open with what take one good look at yourselves and think I need some air guys air and a stomach pump we have never closed uh for a dinner ever I mean we've had 18 in of snow outside and we've opened Mitch there has to be leadership in the kitchen what are you going to do tonight I know well get in there and tell them to clean that stuff off guess what they're throwing out they're throwing dollars out and guess who's paying for it we are we're paying for it what just happened here tonight was um kind of a disaster Mitch knows that this whole thing right now tonight is his responsibility we can't serve any food the way it is the dinner is cancelled in shock I'm drained emotionally I hope this does not happen ever again otherwise we won't be here Mitch that's Focus that's where it should have been this is where you don't listen to me I said why are you starting to fight with me now I'm just singing more that's where my focus is but it takes an awaken to learn right bad news folks sorry we're not open tonight there wasn't enough Supervision in there and I guess the has hit the fan today I'm sorry about it sorry about that definitely I'm embarrassed as Chief returns from telling customers the restaurant is closed inside a leader has emerged to supervise the cleaning of the kitchen Mitch all of this has to be thrown out but it's not Mitch because the blood was coming down throw it out get rid of it it's Marine right that has to go it's very upsetting the food that's going into that garbage is our profit Ro and here we are in a situation where we're not making profits Mitch this has to be thrown out this has to go all right morning all right all right all right right everything was thrown away disposed of scrubbed washed cleaned and uh we'll start again we're cleaning we're closed everything's got to be clean after an eye-opening first day Chef Ramsey realizes that it's not just the restaurant that is on the line but Mitch Marine's marriage as well morning hi chef how are you good how are you doing good tough day yesterday yeah I'll say well this is my home who's that it's Mitch seriously seriously when was that taken 13 years ago wow Mitch and I back in the day we were best of friends and Through the Years now he's not the same person he used to be and that's the hard thing when you opened that restaurant you got married at the same time right the guy I'm seeing today you saw that picture that's not the same person you haven't got your breathing space Mitch has been suffocated and more importantly the man's getting destroyed on a daily basis I complain to my father when he does like the busting chops and like breaking him down I'm like how dare you so there is me in the between you know what I mean yeah it's fragmented to where there's nothing constructive taking place but in Mitch I think there's a Broken Man there he's spent he works his ass off and what is he getting what's his payoff 16 years in that business and it's not right that we're in this situation and it's our doing but we have to make a decision on which way to go the turnaround is going to start today we need to start getting Mitch back okay and help him ascertain some form of Pride back in his work honestly the turnaround will be huge but I can't do that without you I'm ready man as far as the business is concerned and what is at stake it's our family life I'll see you back at the rest he want the end of the day this place can't control us it's time for us to control it so whatever it takes now convinced that Marine will give Mitch the support he desperately needs Chef Ramsey heads back to the grasshopper to see if the restaurant is clean enough to open for dinner have a c a look I hope Chef Ramsey will see a big change in the way we're running this kitchen today it's better than yesterday right guys get set up for service tonight I want this set up completely okay they learned from uh what went on yesterday and and hope we get through it okay today need to be the leader I don't even know if I can how I'm going to handle this tonight don't beat yourself up all the time don't stop beating yourself D myself up that's right enough Mitch is G how he'll he'll give it a world but he has to learn to be a better communicator and um work together as a team or else we're not going to make it we'll p through this my God while Marine tried to energize Mitch Chef Ramsey knows that years of disappointing his wife and his father-in-law Mitch you got 2 seconds yes sir uh take me to the office please has resulted in a complete loss of confidence for Mitch are you okay am I okay yeah yeah yeah okay tonight I want you to really seriously yeah make it work you've got to get this right run it let them hear your voice you wear your heart and your sleeve you you know that I know I know I get emotional you know I can see that I can see that I can see that but relax you can do this the minute you find that voice yeah they'll all back off yeah can you do it yeah let's go let's go let's go after hopefully energizing Mitch Chef Ramsey turns his attention to the menu okay Mario let's go adding two appropriate specials authentic Irish shepherd's pie and fish and chips okay color the vegetables nice and fine so as it starts to cook it disintegrates in the mint salt please I know you don't use it salt salt salt no thank you season okay from there mashed potatoes made with cheese it it Seasons it come on guys I want you to taste it sher's pie was awesome I was excited about that I enjoyed it my staff enjoyed it I hope the customers well too okay the fish lightly seasoned flour and you don't want to just drop it in right no guys it's a piece of fish J it's not a dish cloth Cris batter so you season it as it cools down Chief what do you think oh that's we should do this long time ago two specials we roll with them cuz I'm with you you're Expediting big time I don't know if I'm going to be the leader but I'm going to try I'm not confident I just want to crawl into a hole after refusing to open on night one I am not serving that in there Chef Ramsey strengthens the menu with his version of a shepherd's pie and fish and chips oh that's it now he is hoping to get some encouraging signs as he watches Mitch and his staff during a dinner service thank you um excuse me I'm going clear what you say is that Spanish Scottish Irish what's talking about said cheese we make by cheese what are you making the fish and chips by order what do you mean by order do you cook it Advance sometimes no you know free cooking enough oh no they fry fish off in advance you kidding me Jesus Christ you know the way Cook Burger faster a burger Tes 10 minutes to cook you can't cook a burger faster when it's cooked we send it okay okay here we go hello how are you we have two homemade specials the shepherd's pie and fish and chips I'll have the fish and chips I'm going to get the shepherd's pie I have the fish and chips here we go first table's here yes where you going here where is he going I don't know where he's G Tim to Island I know what do you want relax told you stay there I'm not going anywhere no way are you anybody's tonight come on I need one fishing chips special and three shepher pie specials J Mitch Mar is the only one that's listening to Mitch everybody got me right hello down there I need beer battered Irish sausage and ships yes yes listen up I need a fish and chips a shephard's pie and a sliced steak Mitch it appears as though Mitch and the kitchen are now on the same page and the cooks are beginning to fill the orders Mitch which they what she say 40 huh I don't know after the wa she comes back oh Jesus but shiff Ramsey notices another potential communication problem don't you have a copy of the tickets no I don't have an experti needs the control of the tickets wow we haven't even got a decent POS system Jesus Christ so there's the order I need that now just get out there's confusion with the dupes all the time because it's all handwritten it's so Antiquated it's just it's ridiculous come on guys tiet are ping up you K this I did but it's fine I don't think so well the chef's rush to push food out just stop that was the French onion soup little attention is being paid to Quality Control just stop for 2 seconds look we cannot serve that we cannot go to this extent and try to start building a reputation and serving that when you're the expeditor you're the last point of control right so your standards are there their standards are there you've got to start putting in some structure come on Mitch please right here we're working on a chief right now they're doing it now well get the out fishing chips 43 after a slow start fish and chips food is now making its way out to the diners everything's good okay and while the new specials are making a good impression it definitely tastes like an actual Irish dish yeah the regular menu it's like isn't impressing anyone that's this is my apologies okay H that's so me well and that's medium rare come on supposed be medium I need another Burger medium well where's the Stander come on guys how could you up a hamburger you still tomato for the medium yes yes come here all of you come here touch it it's raw did you check it I come on Mario all I want is a burger a Burger come on what the is going on Mitch I'm watching your mistakes see if you can go outside and say hi to people no I can't go out you're not helping any you're not doing anything here so what good are you 2 hours into dinner service and the kitchen is begin beginning to unravel it sucks this is ice cold with Dish is that too rare too rare after dish the penny is raw coming back dear sorry just would you mind just take that away for 2 seconds I'm so sorry excuse me we got two seconds morning what is that let me just tell you something when I was busting my chops earlier making it for you I turn my back for 5 minutes and send that out chef chef come on guys on the back of 115 customers in 2 and 1/ half hours resolves to that jef Ramsey was just like to hell with all of you there's no passion there's no care for any of the food coming out all you get paid where's the word in your faces if you're my Brigade I would you fired you 16 years ago you you you you you you and you the dinner service is now approaching 3 hours it's raw and a steady stream of dishes has been returned to the kitchen if you're my Brigade I would you fired you 16 years ago Chef Ramsey is fed up and he knows he needs to make an unusual move to save this restaurant hi James is Gordon yeah listen uh buddy I need some help um I need it quickly um can you get uh yourself down here the grasshopper please ah two more right back inside the restaurant what's going on with the last one the final orders of the night go out thank you very much have a good night that was disaster that was very brutal in shock I'm drained tired that was rough a real freaking disaster in there they turn up they pick up the check and they piss off home they're not here for you I realized I had to do something drastic I've called a very talented local chef and he just got here James please this guy's worked at some of the best restaurants in America Chef good to see you you too tomorrow he's going to work with me and Implement a standard here that needs to be put in place to move forward and by the way he's not only a chef he's Irish tomorrow we relaunch we stick together as a team and we kick your ass I'll see you in the morning good night thank you thank you very much after the arrival of Chef James Chef Ramsey decided to go ahead with his overnight plan of giving the Drury grasshopper a much-needed makeover good morning morning morning today is the beginning of the new grasshopper yes absolutely ready let's let's go come have a look welcome to the new grass oh my chief God look at this my God love it that looks awesome yeah it's it's absolutely fabulous gun of the dark dingy colors the green Walls have gone very exciting welcome to the new beautiful vibrant color awesome the mahogany looks much nicer with the champagne wall it's incredible it's bright it's cheery Everything Is Beautiful Mitch are you happy yes I am yeah good Mor you happy yeah come on you guys have got to come together yes thank you we replaced the old stained last we got some modern style lamp I love these lamps Mitch you happy do it put an extra spring in your step it's great I love it it's a breath of fresh air this table beautiful a local artist designed it look how good this looks in here this is unbelievable it's positioned in the center of the room so it becomes a sort of focal Family Table this whole thing has just got a breath of fresh air to it happy okay dear life back in this place I can't wait to see our customers faces when they first come to see the new improved grasshopper I did make one more significant change Anette put your hands on that box you've been stuck in the Dark Ages with this horrendous way of taking orders this is now going to make your life so much easier extraordinary amazing the state-ofthe-art POS system by Halo I imagine how much it's got to change change everything for us it's going to make you so much more efficient I'm telling you this unbelievable come here come here come here come here you're an amazing guy tonight we have got to make it happen we have to be on top of it all tonight Mitch looked at me and he had tears in his eyes and he said maybe this is our opportunity the change in the decor will make the grasshopper more inviting but the most critical makeover has been made to the menu gone are the greasy tired uninspired dishes and in its place are new vibrant Irish American dishes that are not only pleasing to the eye but rich in taste and flavor welcome to the grasshopper new menu clearly smaller why is it smaller quality controlling the cost and trying to get consistent Irish potato skins fresh mozzarella sticks corn beef and Caris potatoes the house burger with Irish cheddar shepherd's pie with the most amazing Mash Chief especially For You Irish L stew unbelievable when he came along and short us that menu the way had it made up I said this is it it's absolutely gorgeous the new menu is fabulous I'm I'm really really excited about it get the staff little taste this food has Spirit life to it so it'll change this place just like Mama used to make Chief you need to be honest firm and you can't stop being firm and you call it as you say it now now and they have to listen to you do you know why cuz you're wise that's right you've had success in your for live there's only one Chief and you're it yeah okay hi folks welcome to the grasshopper this is our new menu the whole new menu just looks delicious I'm going to have the potato the be potato soup Shepherd's fire tonight Chef James will be behind the line overseeing the cooks got all your sauces keep turning and Mitch who is desperate not to repeat last night's disaster will be Expediting all right can I get a two beer battered shrimp lamb sliders give me five give me five soups five potato soups all day I got this you do the soup come on okay got to put more parsy on this with Chef James controlling the line you keep that and put it in the window don't worry he doesn't need a ticket 41 bch 41 here you go thank you let's go appetizers are moving out quickly to the customers this is really good well thank you very much now the pressure shifts to Mitch to keep the kitchen organized and the momentum going all right just fire the uh what do you have I need a beer battered shrimp and a pit and a ham and pea soup can you can you call it again please when I was watching mit's expedite I noticed that he wasn't communicating with a line the way he should have been and he was getting himself backed up that's going to be this is going to get up here I don't like Mitch come on you got to talk to him Mitch you you come guys let's go all right do you understand what I'm trying to say yes fire the entree he's going to cook what you tell him okay I'm sorry I need a poor boy I need two Poor Boys lamb sliders two shrimp battered shrimp three battered shrimp the first appetizers went out brilliantly Bo over real problem in the kitchen and that's Mitch's Expediting you got to get a system going just think got to get a system going if this guy was an air traffic controller he'd be landing planes at the wrong freaking airport I 15 for three appetizers while customers anxiously wait for the food I think that might be the only thing we might have tonight so you got your food yet we didn't get it yet Chef Ramsey is still waiting for Mitch to step up and take control of his kitchen of a fishing chips an Irish sto is that a or an order oh come on oh come on come on Mitch you cannot do that to us with the kitchen at a complete standstill Mitch 35 Fe of food Dad please a frustrated Chief tries to help out Mitch out of the kitchen but it's not exactly welcomed don't with me shut up what are you tell me to shut up out of I said shut up that's not right get out of the kitchen I said shut up just stop stop just stop stop Mar stop it's relaunch night at the grasshopper come on and despite providing Mitch with a new tasty menu and Chef James to supervise the cooks you keep that and put it in the window don't worry he doesn't need a ticket Mitch's failure in the kitchen has resulted in a battle between his wife and his father-in-law shut up what are you tell me to shut up I said shut up just stop stop and Chef Ramsey has had enough we are not going to continue along these lines James I'm sorry come around please Mitch I want you assisting James James I want you Expediting all right guys let's go regroup for the first time in 16 years work together yes start again take over please Chef I need those five soups right away listen and assistance am potato skin you need this first right now thank you all right that's going well run it out there Mitch run it out there I am finally I found a job for Mitch he's running food out potato skins what table number where are you going with them where are you going with them potato skins she 22 I was going with food and a table set I didn't order that shepher Pie Oh no I got pasta no she got pasta I was going to all the wrong tables oh this sucks I don't want to do this anymore table 40 Runner please all right Mitch get out you let's go we're making progress let's go chip away at this Chef Ramsay's decision to move Mitch out of the kitchen and replace him with Chef James as the expeditor guys I have three tickets in front of me we're almost there has completely turned around dinner service customers are now getting their food these are really good and are thrilled with what they are getting definitely coming back I'm out of tickets so guys that's it all right thank you very much you guys as a difficult dinner service finally comes to an end Chef Ramsey knows he has to have a difficult conversation with the owners okay I'm going to be brutally honest this restaurant will not succeed unless you make the necessary staff changes and you can make it work Mitch I know you weren't professionally trained but it's down to you yes I brought you James the expertise that you desperately need to get this ship back on course take advantage of James listen to him do it and do it quick good night guys change is scary good luck but we got to take his advice and make the right decision decisions this has been one of the most toughest nightmares I've ever done because this R has everything it needs to succeed except one thing a leader I just wish that Chief was 20 years younger because right now there's no one in there that can fill his shoes Mitch Mitch Mitch Mitch Mitch only days after Chef Ramsey left Chef mariio was shown the door I need a house pasta shrimp only no veggies the owners convinced Chef James to stay on as a consultant and properly train the kitchen staff great and in the weeks that followed Mitch took Chef Ramsey's advice to heart that's easy right and it's sexy Fast and Furious learning from Chef James no BN for the turkey burger and just fresh M it out and finally becoming the leader the grasshopper always needed make it nice or make it twice I have changed yes my focus is 100% And that's kitchen thank you fol everything was good okay great\n"