Dynamic Pricing is Everywhere with Jose Mendoza, Academic Director & Professor at NYU
Algorithmic Pricing: The Use of Algorithms to Optimize Profits in Business
The concept of algorithmic pricing, also known as dynamic pricing, has been used in various industries for several years now. This approach involves using algorithms to optimize profits by adjusting prices based on demand and supply. The goal is to maximize revenue and profit while ensuring that customers are willing to pay the optimal price.
In hotels, capacity-based pricing is a common strategy. Hotels have a limited number of rooms available each day, and the algorithm aims to fill as many rooms as possible at a price that maximizes profits. This approach results in different price tiers for hotel rooms, with prices changing by the day or even by the hour. External factors such as weather, events, or conventions can also influence pricing. For example, if there is a concert or conference happening in a particular area, hotels may increase prices to capitalize on the increased demand.
Another industry that uses dynamic pricing is airlines. Airlines adjust prices based on capacity and demand, as well as contextual variables such as weather and external events. Prices can change every few minutes to reflect changes in supply and demand. For instance, if there are more passengers than seats available on a particular flight, the airline may increase prices to encourage passengers to book earlier.
The sharing economy has also adopted dynamic pricing strategies, with companies like Uber and Lyft adjusting prices based on availability of drivers and riders, as well as location and external events. The price of rides can change rapidly in response to these factors, making it a complex challenge to manage.
E-commerce platforms like Amazon have also implemented dynamic pricing algorithms that adjust prices every 10 minutes based on various factors such as competition, demand, and supply. These changes are made to ensure that customers see the optimal price for their desired product.
One of the latest applications of algorithmic pricing is in physical stores, particularly grocery stores. The goal is to optimize prices in real-time to balance the needs of retailers with those of consumers. However, the implementation of dynamic pricing in physical stores has been met with challenges and criticism. One notable example was a recent attempt by a retailer to introduce dynamic pricing, which ultimately failed due to poor communication with customers.
Despite these challenges, companies continue to explore ways to apply algorithmic pricing strategies in physical retail. This includes experimenting with different pricing models and testing their effectiveness in driving sales and revenue growth. By analyzing data from various sources, including customer behavior and market trends, businesses can develop more sophisticated pricing algorithms that respond to changing market conditions.
The use of dynamic pricing algorithms has many benefits for both retailers and consumers. On the one hand, it allows retailers to maximize profits by adjusting prices based on demand and supply. On the other hand, it provides customers with a more personalized shopping experience, as prices reflect their individual needs and preferences. However, there is also a risk that dynamic pricing can be perceived as unfair or exploitative if it appears to prioritize profits over customer satisfaction.
Examples of successful implementation of algorithmic pricing include Disney's Genie+ program, which offers guests an exclusive pass with perks such as faster access to attractions and reserved dining times. The price of this pass changes depending on demand, making it a dynamic pricing model that balances the needs of both guests and the company. Other companies, including restaurants and retailers, are also experimenting with dynamic pricing models to optimize their pricing strategies.
In conclusion, algorithmic pricing is a powerful tool for businesses looking to maximize profits and improve their competitiveness in the market. By using algorithms to adjust prices based on demand and supply, companies can respond quickly to changing market conditions and stay ahead of the competition. However, it is essential to ensure that these strategies are implemented in a way that balances the needs of retailers with those of consumers.
"WEBVTTKind: captionsLanguage: enwhat is AI driven pricing and why would retailers want to use it uh the technical names algorithm uh driven pricing uh so uh since the for since many years ago Dynamic pricing have been driven by different algorithms the uh I would probably say that the main differences is that now there are artificial intelligence models that made the process uh different you know easier to process giv some challenges as well because one of the caveats of uh artificial intelligence explainability trying to explain what the result that you're getting you know the idea that uh these artificial intelligence models work like a black box sometimes not that useful but algorithm uh algorithmic pricing or algorith algorithm driven pricing is been uh being used from from a while uh from the perspect perspective of pring optimization uh profit Max iation or so forth okay so I guess it should be obvious the goal is to is to make more money maximize your profits um all right maybe we can make this uh more concrete then do you have any examples of companies where you think they use Dynamic pricing or algorithmic um pricing very well I mean there are many different cases uh hotels for example hotels use uh use different models in this case capacity based pricing as you as you know the hotel have a hotel have a a definite number of rooms that they has to sell in a in a given day after that day is over the the price of of that room is not you can't resell it because just the day is gone so uh then you have to maximize the occupation and trying to maximize the profit for a given capacity that's when you probably see different price tiers of you know for hotel rooms that's that's where you see price changes by the day sometimes by the hours in the hotels there are many different variables into into play like for example the occupancy uh the demand for a particular day in some cases that are weather or external events that are taken into an account like for example a concert or a or a conference or a convention or something that is happening at this particular day that will influence the price all these parameters are what are driven D driving the algorithm and selling the price for the hotel another example uh will be Airlines you know uh the Airline pricing is another type of pricing uh dynamic as well where the prices of seeds uh change by by the by the day by by the hour sometimes you every few minutes they refresh their prices based on the number of variables like capacity uh again contextual variables such as the environment such as um you know events that are happening uh across the the the routs across the you know different locations uh so that's another example uh we are probably familiar with Uber and lift you know Transportation so that's another example of n pricing where in this case uh the the technical name of that price is called searge pricing uh where pricing prices change depending on the availability of drivers and Riders uh and they're being fixed also by by by the location and but also by by events that are happening during during that particular time for example if there is traffic uh if there is a weather events if there is something happening like increasing demand and price will change according to these variables then you have you know uh online pricing like Amazon was still is a very uh great example of how prices are being adjusted every 10 minutes based on different variables um it could be based on competition it could be based on on on demand it could be based on many different factors that could affect you know the the price that you're looking into it and now one of the latest thing that's been happening is damic price in physical stores which is a challenging thing to do so imagine a grocery store with prices change based on different variables uh there are there been there are many isolated events uh of you know stores doing this like for example Ice Cream prices during hot or very cold weather where they can be be changed a few times day uh the price of produce for example as well but uh no nothing at the major scale this is one of the the holy gra is trying to find out how you can Implement Dynamic pricing in physical stores in a way that it will benefit both consumers and retailers you probably uh I know you probably heard about the case of wend is and the introduction of dynamic pricing uh which it didn't go well that is actually was was bad up to the point that the that had to be pulled back from from the from from the launch and one of the reason was because in my opinion one of the reason was because it was not very well communicated to Consumers uh when this Dynamic pricing approach was more about reducing the price based on different variable but consumers understood that they will increase the price based on different variables you know what I mean and there is a difference between just increasing and decreasing price in terms of perception of course of from the consumer point of view uh now you have Dynamic pricing theme parks uh for example Disney is applying that with a uh it was a pro program called Genie plus that now has a different name uh where uh gen pass is kind of a a pass a fast path where you can just you know get into into right uh you know quicker and you can also plan where to go to your bites but I have an extra cost and the price of the right for this this past passes changes depending on the demand depending on many different factors uh lately there is an an approach where some uh restaurants are trying to implement damic pricing in the vest too meaning the price of the the dishes will change based on different variables throughout the daywhat is AI driven pricing and why would retailers want to use it uh the technical names algorithm uh driven pricing uh so uh since the for since many years ago Dynamic pricing have been driven by different algorithms the uh I would probably say that the main differences is that now there are artificial intelligence models that made the process uh different you know easier to process giv some challenges as well because one of the caveats of uh artificial intelligence explainability trying to explain what the result that you're getting you know the idea that uh these artificial intelligence models work like a black box sometimes not that useful but algorithm uh algorithmic pricing or algorith algorithm driven pricing is been uh being used from from a while uh from the perspect perspective of pring optimization uh profit Max iation or so forth okay so I guess it should be obvious the goal is to is to make more money maximize your profits um all right maybe we can make this uh more concrete then do you have any examples of companies where you think they use Dynamic pricing or algorithmic um pricing very well I mean there are many different cases uh hotels for example hotels use uh use different models in this case capacity based pricing as you as you know the hotel have a hotel have a a definite number of rooms that they has to sell in a in a given day after that day is over the the price of of that room is not you can't resell it because just the day is gone so uh then you have to maximize the occupation and trying to maximize the profit for a given capacity that's when you probably see different price tiers of you know for hotel rooms that's that's where you see price changes by the day sometimes by the hours in the hotels there are many different variables into into play like for example the occupancy uh the demand for a particular day in some cases that are weather or external events that are taken into an account like for example a concert or a or a conference or a convention or something that is happening at this particular day that will influence the price all these parameters are what are driven D driving the algorithm and selling the price for the hotel another example uh will be Airlines you know uh the Airline pricing is another type of pricing uh dynamic as well where the prices of seeds uh change by by the by the day by by the hour sometimes you every few minutes they refresh their prices based on the number of variables like capacity uh again contextual variables such as the environment such as um you know events that are happening uh across the the the routs across the you know different locations uh so that's another example uh we are probably familiar with Uber and lift you know Transportation so that's another example of n pricing where in this case uh the the technical name of that price is called searge pricing uh where pricing prices change depending on the availability of drivers and Riders uh and they're being fixed also by by by the location and but also by by events that are happening during during that particular time for example if there is traffic uh if there is a weather events if there is something happening like increasing demand and price will change according to these variables then you have you know uh online pricing like Amazon was still is a very uh great example of how prices are being adjusted every 10 minutes based on different variables um it could be based on competition it could be based on on on demand it could be based on many different factors that could affect you know the the price that you're looking into it and now one of the latest thing that's been happening is damic price in physical stores which is a challenging thing to do so imagine a grocery store with prices change based on different variables uh there are there been there are many isolated events uh of you know stores doing this like for example Ice Cream prices during hot or very cold weather where they can be be changed a few times day uh the price of produce for example as well but uh no nothing at the major scale this is one of the the holy gra is trying to find out how you can Implement Dynamic pricing in physical stores in a way that it will benefit both consumers and retailers you probably uh I know you probably heard about the case of wend is and the introduction of dynamic pricing uh which it didn't go well that is actually was was bad up to the point that the that had to be pulled back from from the from from the launch and one of the reason was because in my opinion one of the reason was because it was not very well communicated to Consumers uh when this Dynamic pricing approach was more about reducing the price based on different variable but consumers understood that they will increase the price based on different variables you know what I mean and there is a difference between just increasing and decreasing price in terms of perception of course of from the consumer point of view uh now you have Dynamic pricing theme parks uh for example Disney is applying that with a uh it was a pro program called Genie plus that now has a different name uh where uh gen pass is kind of a a pass a fast path where you can just you know get into into right uh you know quicker and you can also plan where to go to your bites but I have an extra cost and the price of the right for this this past passes changes depending on the demand depending on many different factors uh lately there is an an approach where some uh restaurants are trying to implement damic pricing in the vest too meaning the price of the the dishes will change based on different variables throughout the day\n"