The Repair Process: Unboxing and Exploring Apple's Tool Kit

As I carefully open the packaging, I'm met with a sense of excitement and trepidation. I've purchased the Apple Self-Service Repair Store tool kit for my iPhone 13 Pro, and I'm eager to dive in and explore its contents. The first thing that catches my eye is the release button on the side of the box, which will get slid into the heater to heat up my phone to the proper temperature to help release the adhesive that is on and holding the display into place.

The hot pocket, as I call it, is a crucial component of this process. It's a heavy piece of machinery with a screen on the front that will give you an automatic two-minute countdown as it heats the display to the proper temperature to melt or weaken the adhesive. There's also a little lever on the top and a suction cup in the middle that I'll use to secure the hot pocket into place. The suction cup is adjustable, so I'll move it as close to the end as I can and then tighten it down before heating up my phone.

As I slide the hot pocket into place, I hear it click into position, and the countdown begins. The screen will display a timer, and when the time is up, you'll know that your phone is ready for the next step. Once the countdown is complete, I'll use this little knob at the top to slowly increase the pressure and hopefully pop open the display. It's a delicate process, but with the right tools and patience, I'm confident that I can get the job done.

The hot pocket itself is an impressive piece of machinery, and I'm grateful to have it as part of my tool kit. While it may seem daunting at first, it's actually quite straightforward once you understand how it works. And speaking of the tool kit, let me take a closer look at what else Apple included in this box.

The second giant pelican case that Apple shipped me contains many more tools beyond just the heat press that I had in box one. The reason Apple splits it up like this is because every repair will really need that heat press, but not all of them will require all of these other specialized tools. As I open up the case, I'm greeted by two different pieces: the actual display press itself and another tray that I'll need for the repair.

The first thing that stands out to me is the repair trays are very model-specific, so in this case, it's for an iPhone 13 Pro. The tray fits in perfectly, with almost no lateral wiggle at all, and it goes in very easily due to the camera module cutout and the opening at the bottom where the lightning port is. This tray will be inserted into two tools that I'll use during the repair: the display press and the battery press.

The display press itself is a crucial tool for this repair. It's designed specifically for the iPhone 13 Pro, and it includes a guide to help you ensure accurate placement. When you insert the phone into the tray, you'll need to pull down on the lever to secure it in place. This does not require being plugged in, but as soon as it clicks into place, it will start beeping at you after 30 seconds.

The battery press is another essential tool for this repair. It's designed specifically for battery replacements, and it includes a guide to help you apply even pressure to the battery's adhesives. The tray that comes with this press has a middle rail, and I'll use it to secure the battery in place. You can move the tray forward and backward a number of times to apply equal pressure all over the battery.

As I continue to explore the tool kit, I notice that Apple includes small little boxes with some more little pieces that you may need when doing this repair. There are specialized security screws, as well as a variety of screwdrivers and bits to help you gain access to your phone and perform the repair correctly. Additionally, there's a second box full of more components, including a black spudger, a back protective cover, and an adhesive cutter.

The tool kit is extensive, and I'm grateful that Apple includes everything I need to complete this repair. While it may seem daunting at first, with the right tools and patience, I'm confident that I can get the job done. If you're considering repairing your own phone at home, I'd love to hear from you in the comments below.

In conclusion, the Apple Self-Service Repair Store tool kit is an impressive collection of specialized machinery designed to help you repair your iPhone 13 Pro with confidence. Whether you're a seasoned tech enthusiast or a beginner, this tool kit has everything you need to get the job done. So, what do you think? Would you try repairing your own phone at home, or would you rather take it to the Genius Bar? Let me know in the comments below, and if you have any questions or topics you'd like to discuss, feel free to reach out on social media using the hashtag #AppleRepair.

"WEBVTTKind: captionsLanguage: enlet's take a look at all of apple's self-service repair tools welcome everybody to apple insider it is andrew here and you can find me on twitter at andrew underscore osu if you haven't done so already please go ahead and subscribe and enable those notifications so you don't miss a single video apple has recently opened up its own self-service repair store where you can buy all the parts and tools necessary to repair your own devices at launch it's primarily focused around iphones but we do anticipate that apple will expand this to other devices in the future as it stands you can order a bunch of different common repair pieces so if you break your screen or need to replace the battery it's entirely repairable yourself and can save you money versus taking it into a genius bar and having them do it if you do choose to repair your iphone yourself you can buy many of the parts like fancy screwdrivers but some tools you probably don't want to purchase apple has created several specialized pieces of equipment that are essential to repairing your iphone and making sure it is being done properly but they're far too expensive for you to buy just to repair your phone so apple has a compromise what happens is when you go to repair your iphone you get a rental of the toolkit so it costs you a little bit to rent these tools like 49 bucks or so and they will ship you all of the tools and equipment necessary to repair your iphone then you'll have seven days to get it back in the mail and back to apple or you'll be charged a fee now in my case i opted to do a battery replacement on my iphone 13 pro and it put almost a 1300 hold on my credit card while i was borrowing apple's tools so let's take a look at all the tools that apple sends you for a common iphone repair give me a moment it's gonna take a second here's that's box one yeah and here's box two let's go ahead get these off the table and i'll show you what's inside these two massive cases so apple is using official pelican cases to ship these things they're massive and they're heavy and they need to be able to take a beating we're first going to break that security seal on the outside of box number one and i'm going to go ahead and open it up and you'll see we have our heat tool in here and apple does include replacement security tags for the ride back to apple inside you'll find a replacement set of security tax as well as their turn shipping labels you do not want to be late getting this back to apple in this box we have the power cord that's required for the heater as well as a tray to place your iphone in now this is called a hot pocket you'll place your iphone on the inside with the camera towards the camera module cutout you'll then go ahead and tighten it down so it's held in place and you have those metal sides it also has a release button there on the side this will get slid into the heater it'll heat up your phone to the proper temperature to help release the adhesive that is on and holding the display into place other than the hot pocket we can go ahead and remove the heating tool itself and it's a pretty heavy piece of machinery it's a little bit awkward to get here especially while i'm trying to film it at the same time but this is it so there is a screen on the front that will give you an automatic two minute countdown as it heats the display to the proper temperature to melt or weaken that adhesive you can see there is a little lever on the top as well as a suction cup in the middle we'll go ahead and slide in our hot pocket you'll hear it click as it goes into place the suction cup is adjustable so you'll move it as close to the end as you can and then tighten it down then once it's properly heated you will use this little knob at the top to slowly increase the pressure and hopefully pop open the display you'll then use various tools like an adhesive cutter to help release the pressure on that display you'll remove this tool and move on to the next steps speaking of next steps let's go ahead and get into the second giant pelican case that apple had shipped me inside of this one we have many more tools outside from just the heat press that we had in box one the reason apple splits it up like this because it's very dependent on the type of repair that you're doing every repair will really need that heat press but not all of them will require all of these other specialized tools such as a battery press inside this one apple does include a table of contents so you do know what was included and where everything goes when you're ready to ship it back as we open it up the first thing that we're going to take a look at here are two different pieces first is the actual display press itself as well as another tray that we'll need for the repair these repair trays are very model specific so in this case it is for an iphone 13 pro you can see it fits in here perfectly and there's almost no lateral wiggle at all and it goes in very easily thanks to that camera module cutout and the opening the bottom where the lightning port is this tray will be inserted to these two tools which will include this here the display press as well as the second tool that i'll look at in a moment which is the battery press so this tool here we're gonna have our iphone in here and whether you're putting on the display itself or just putting on the adhesive it'll sit in the bottom you will pull this lever down this does not require being plugged in but as soon as it clicks into place when you pull that lever down it'll count down 30 seconds at that point it'll start beeping a long beep at you you'll pull out the left hand side and release that lever up it'll move up slowly to take the pressure off of your phone that's just enough pressure and time to make sure that adhesive is sticking then we're gonna go ahead and move on to the second piece of machinery included in this box now i did get this for a battery replacement which is why apple included this this battery press so we'll use that same tray and it's going to sit right here on this middle rail it actually has a guide in place so it can only move a certain amount forward and backward you would then put the battery in you would lock this down then move this tray forward and backward a number of times to apply equal pressure all over the battery to make sure its adhesives are staying put now apple does include small little boxes as well with some more little pieces that you may need when doing this repair apple does use a variety of specialized security screws on its devices of various sizes so of course included in the box is a special torque set of screwdrivers and the necessary bits so you can gain access to the phone and perform the repair correctly and you don't need to provide your own screwdrivers additionally is a second box full of more components so there's a bunch of random things here including a black spudger there's also a back protective cover there is a display press that you're going to use when applying the adhesive this little guy here is a adhesive cutter there are suction cups and against more protective materials so that's what's included in apple's tool kit let me know what you think of all this specialized machinery down below in the comments and let me know if you would try repairing your own phone at home or if you'd rather just take it to the genius bar let me know on twitter at andrew underscore osu and if you do want to give it a try the link to apple self-service repair store is linked in the description youlet's take a look at all of apple's self-service repair tools welcome everybody to apple insider it is andrew here and you can find me on twitter at andrew underscore osu if you haven't done so already please go ahead and subscribe and enable those notifications so you don't miss a single video apple has recently opened up its own self-service repair store where you can buy all the parts and tools necessary to repair your own devices at launch it's primarily focused around iphones but we do anticipate that apple will expand this to other devices in the future as it stands you can order a bunch of different common repair pieces so if you break your screen or need to replace the battery it's entirely repairable yourself and can save you money versus taking it into a genius bar and having them do it if you do choose to repair your iphone yourself you can buy many of the parts like fancy screwdrivers but some tools you probably don't want to purchase apple has created several specialized pieces of equipment that are essential to repairing your iphone and making sure it is being done properly but they're far too expensive for you to buy just to repair your phone so apple has a compromise what happens is when you go to repair your iphone you get a rental of the toolkit so it costs you a little bit to rent these tools like 49 bucks or so and they will ship you all of the tools and equipment necessary to repair your iphone then you'll have seven days to get it back in the mail and back to apple or you'll be charged a fee now in my case i opted to do a battery replacement on my iphone 13 pro and it put almost a 1300 hold on my credit card while i was borrowing apple's tools so let's take a look at all the tools that apple sends you for a common iphone repair give me a moment it's gonna take a second here's that's box one yeah and here's box two let's go ahead get these off the table and i'll show you what's inside these two massive cases so apple is using official pelican cases to ship these things they're massive and they're heavy and they need to be able to take a beating we're first going to break that security seal on the outside of box number one and i'm going to go ahead and open it up and you'll see we have our heat tool in here and apple does include replacement security tags for the ride back to apple inside you'll find a replacement set of security tax as well as their turn shipping labels you do not want to be late getting this back to apple in this box we have the power cord that's required for the heater as well as a tray to place your iphone in now this is called a hot pocket you'll place your iphone on the inside with the camera towards the camera module cutout you'll then go ahead and tighten it down so it's held in place and you have those metal sides it also has a release button there on the side this will get slid into the heater it'll heat up your phone to the proper temperature to help release the adhesive that is on and holding the display into place other than the hot pocket we can go ahead and remove the heating tool itself and it's a pretty heavy piece of machinery it's a little bit awkward to get here especially while i'm trying to film it at the same time but this is it so there is a screen on the front that will give you an automatic two minute countdown as it heats the display to the proper temperature to melt or weaken that adhesive you can see there is a little lever on the top as well as a suction cup in the middle we'll go ahead and slide in our hot pocket you'll hear it click as it goes into place the suction cup is adjustable so you'll move it as close to the end as you can and then tighten it down then once it's properly heated you will use this little knob at the top to slowly increase the pressure and hopefully pop open the display you'll then use various tools like an adhesive cutter to help release the pressure on that display you'll remove this tool and move on to the next steps speaking of next steps let's go ahead and get into the second giant pelican case that apple had shipped me inside of this one we have many more tools outside from just the heat press that we had in box one the reason apple splits it up like this because it's very dependent on the type of repair that you're doing every repair will really need that heat press but not all of them will require all of these other specialized tools such as a battery press inside this one apple does include a table of contents so you do know what was included and where everything goes when you're ready to ship it back as we open it up the first thing that we're going to take a look at here are two different pieces first is the actual display press itself as well as another tray that we'll need for the repair these repair trays are very model specific so in this case it is for an iphone 13 pro you can see it fits in here perfectly and there's almost no lateral wiggle at all and it goes in very easily thanks to that camera module cutout and the opening the bottom where the lightning port is this tray will be inserted to these two tools which will include this here the display press as well as the second tool that i'll look at in a moment which is the battery press so this tool here we're gonna have our iphone in here and whether you're putting on the display itself or just putting on the adhesive it'll sit in the bottom you will pull this lever down this does not require being plugged in but as soon as it clicks into place when you pull that lever down it'll count down 30 seconds at that point it'll start beeping a long beep at you you'll pull out the left hand side and release that lever up it'll move up slowly to take the pressure off of your phone that's just enough pressure and time to make sure that adhesive is sticking then we're gonna go ahead and move on to the second piece of machinery included in this box now i did get this for a battery replacement which is why apple included this this battery press so we'll use that same tray and it's going to sit right here on this middle rail it actually has a guide in place so it can only move a certain amount forward and backward you would then put the battery in you would lock this down then move this tray forward and backward a number of times to apply equal pressure all over the battery to make sure its adhesives are staying put now apple does include small little boxes as well with some more little pieces that you may need when doing this repair apple does use a variety of specialized security screws on its devices of various sizes so of course included in the box is a special torque set of screwdrivers and the necessary bits so you can gain access to the phone and perform the repair correctly and you don't need to provide your own screwdrivers additionally is a second box full of more components so there's a bunch of random things here including a black spudger there's also a back protective cover there is a display press that you're going to use when applying the adhesive this little guy here is a adhesive cutter there are suction cups and against more protective materials so that's what's included in apple's tool kit let me know what you think of all this specialized machinery down below in the comments and let me know if you would try repairing your own phone at home or if you'd rather just take it to the genius bar let me know on twitter at andrew underscore osu and if you do want to give it a try the link to apple self-service repair store is linked in the description you\n"