The Relaunch of El Greco: A Journey of Transformation and Redemption

It was a moment of truth when Chef Ramsay walked into El Greco, a restaurant on the verge of disaster. The kitchen, led by Jake, the new head chef, was struggling to deliver a cohesive culinary experience. Chef Ramsay's arrival marked a turning point in the restaurant's journey, as he took on the role of mentor and guide to help Jake and his team transform the kitchen into a well-oiled machine.

Jake, the lazy chef turned leader, was initially resistant to change and unwilling to accept help from anyone. However, under Chef Ramsay's guidance, he began to understand the importance of delegation and teamwork. The kitchen, once stagnant, started to come alive as Jake learned to trust his team members and work together towards a common goal.

As the dinner service approached, the tension in the kitchen was palpable. Chef Ramsay, sensing the team's frustration, called out for order and direction. "Twist, come on, tacos! Okay, I need you to start getting these two tickets out right here. Call them out for me. Walking in, no, no that's a bad idea. Let me put these up unbelievable when I first arrived here, Jake was just a lazy chef doing nothing. Now he's the other extreme, he's doing everything and delegating nothing, which is just as dangerous."

The kitchen was in disarray, with mistakes piling up left and right. Chef Ramsay's arrival had brought a sense of urgency to the team, but it also highlighted the need for Jake to step up his game. "What are you doing, man? You don't listen to me because I don't got nothing for you to do yet." Jake's lack of delegation was putting the entire kitchen at risk.

Despite the challenges, Chef Ramsay remained patient and encouraging. He recognized that Jake had potential and was willing to work with him to develop his skills. "Don't give me attitude, Diego. We have a chance starting today to do things completely different and we should work together." This moment marked a turning point in the relationship between Chef Ramsay and Jake.

As the dinner service progressed, the kitchen began to come together. The team was working in tandem, with Jake delegating tasks effectively. "Got to start delegating, we're about to go down. Stop running around and delegate these together and play as a team. Guys, don't start arguing." Chef Ramsay's words of wisdom had finally sunk in, and the kitchen was starting to feel like a well-oiled machine.

The results were stunning. The food, once inconsistent, was now consistently delicious. The dining room was filled with happy customers, all of whom were enjoying the culinary experience that Jake and his team had created. "Stunning, delicious Greek dishes are once again leaving the kitchen," Chef Ramsay marveled. "Gorgeous, huh? Everybody's smiling over their face. Everybody in the dining room is happy."

The relaunch of El Greco was a testament to the power of transformation and redemption. Jake, once a lazy chef, had become a skilled leader, thanks to Chef Ramsay's guidance. The kitchen, once a disaster, was now humming along smoothly, with the team working together towards a common goal.

In the end, it was clear that El Greco had been given a second chance. With Jake and Athena at the helm, the restaurant had the potential to become something truly special. As Chef Ramsay departed, he left behind a legacy of hope and redemption for the team. "You need to show respect to your teeth," he reminded them. "You're the leader, you're their inspiration."

The months that followed were filled with promise and possibility. El Greco received positive feedback from the community, and it seemed as though the restaurant was on the path to greatness. However, just as things were looking up, Jake and Athena's insurmountable debt threatened to derail the entire operation. The mother and son team were forced to close their doors once again, leaving behind a legacy of transformation and redemption.

Despite the ultimate failure of El Greco, its relaunch will always be remembered as a testament to the power of hope and redemption. In a world where restaurants come and go, El Greco's story serves as a reminder that even in the darkest of times, there is always a chance for transformation and renewal.

"WEBVTTKind: captionsLanguage: enPlainfield New Jersey a middle-class city with a strong sense of community and smack in the middle of town is a soul food restaurant named blackberries run by a one successful caterer named Shelley Withers fantastic I had tremendous following it just seemed natural that I would move on to open a restaurant oh why you're welcome and with her mother Mary investing her entire retirement fund into the restaurant Shelley's Dream came true daddy put the check in the bank this afternoon oh okay it's a parent's responsibility to be supportive of their children I am so happy with the way the restaurant turned down the decor is phenomenal that's not true and blackberries has the best soul food in town no doubt fried collard greens is my favorite I don't know what I'm doing wrong the shrimp was firm that's cause I forgot them on the stove perfect location perfect food but where are my customers the problem is Shelly is in denial she thinks that the decor is amazing and the food tastes spectacular I like it but the food is suffering the customers are suffering and the restaurant is suffering the macaroni actually believes that all of her food is better than any chef on there two done two done is perfect she feels this is the way I want it it tastes good it doesn't matter what someone else thinks about it it'd be in my restaurant I'm gonna have it my way I don't want the food to touch I say it every day if you're doing it to me anyway right it don't make sense to me Shelley is a super controlled freak to the 110th power not these down just get it out what what what system are we following here it's no system we have 16 people working back here and 16 people doing their own system table five right there in the front where is it please guys it's hot back here why is everybody back because we ain't got no food down here she thinks she knows what she's doing when she's actually has no idea what she's doing tell me what I can do to help I don't I don't understand what's going on and this brings a lot of chaos here let me see that play she's helping the restaurant to fail even more bad I'm two hundred thousand dollars in debt I'm barely holding on here I got fourteen dollars to my name bro like I tell Shelly it's just not only her at this restaurant fails because I have sacrificed a lot to make sure that the doors didn't close I believe in the power of prayer I think Chef Ramsey is the answer to her prayers foreign fuzzy little town great location for a restaurant okay hello hello good afternoon welcome thank you very happy to be here wow look at this place somebody having a party no no party we're just having um lunch okay great let me fix you okay assistant over here and this big boy there who's that I'm James James what's your job general manager stop it with a baby face like that you can't be managed but get out of here you look about 18 how old are you I'm 30 years old wow amazing aging well and this is my Mary Mother Mary yes sir you look great nice thing what do you do the cakes the pies the desserts really she's our Baker okay grace is here I don't want to be sweating all over him can I kiss him can I give him a kiss and thank him for coming or what you're about to be all right hey how are you buddy how you doing good to see you're running around you're busy on you I have to be somebody's got to get it done about three years who designed this place I feel like Donna Summer's gonna come through the door that would be Michelle I think that would be me oh I absolutely love the decor and dance party that's me wow excuse me I would ask my fiance if I could kiss you fiance she's a manager yeah oh come on sexy right you get arrested for cradle snatching general manager come here get that beard over here you didn't tell me that you're dating the owner excuse me amazing and was it Love at First Bite yeah wow way too much oh man he's a little younger than what let me sit down have a quick look through the menu start ordering thank you thank you for coming Gordon I think I'm gonna see as much as I can okay uh right let's go for uh collard greens that smothered pork chop sounds delicious let's go for some mac and cheese as well please okay the chitlins and desserts how's the red velvet cake delicious okay great very wealthy I'm starving we're gonna put your order in excellence all right guys we have our order for chef Chef Ramsay is going to say that the food is phenomenal with the pork chop put some mac this is not hot that's my favorite this is the craziest Decor I've ever seen wow another record Yep they're all over so first name is Eloise Elise oh Jesus foreign what happened was it the fried chicken or the cornbread what went chicken what happened I have no idea I've never seen her before oh oh my god did somebody head but the wall it was shocking to find that it was a hole in the wall with a record on it I was just like oh my God like what the hell is that doing there I've heard about broken records but Jesus Christ okay let's get out of here quick I'm afraid to touch any other records all right here you go oh now you know that is a pretty place right Shelly is delusional about how fabulous her food is I hate the macaroni and cheese just looks like crap on the plate this is pork chop the smothered pork chop thank you on my plate it's dry that's blood nothing's seasoned there how's your pork chop the pork chop is dry for mac and cheese is way overcooked I've been mushy you think of soul food restaurant would Pride itself on cooking mac and cheese but no it's just all is that heated in the microwave no I think they just put it in the oven to warm for our lunch service thank you saying that the macaroni rye and overcooked he asked me have we warmed it in the microwave I told him no it just came out of oven they may have put it in the microwave for a minute only for a minute though everything is cooked to Perfection there is nothing on that menu that is not perfect okay here we go I'm taking over now fire College move it to the middle put an orange chip in the middle that's it how can you actually see it as a social restaurant are the collard greens or not tasting like collard greens this is just like pepper soil you know you can't have food tasting like that tell Chef I said to taste those collard greens they're perfect it goes chefs collard greens wow yes okay grace thank you very much indeed no seasoning it's just fried and Soggy and Limp uh James what do you think you got to eat it all together if you eat it all together it's just well I did eat it all together they still stayed Bland thank you oh my God our stuff now a little blind oh my God collard greens it's great he's crazy where's the chitlins at it's in the microwave they're delicious if we get one out of three we might be all right this is the chitlins and okra okay chitlets I mean I know titlets are being testing but should they really stink before I do taste them I'd like to pray to God before I put any of that in my mouth in Jesus name in Jesus name prayed over we guarantee succumb to those chitlins Hallelujah you'll be fine I just had to pray over Chef before he ate the chitlins the prayer is going to send me on this one oh my God tickets I need the toilet excuse me I knew they'd come out quicker than I went in is a mess oh let's check this Enterprise are you kidding me oh my god well they stink oh shall it be taking it lightly and not seriously at all is he in the children's bathroom I'm not sure but I guess the prayer didn't work listen to that soul food huh foreign makes all of our desserts my Mary wow that is delicious finally it's a good food wow how do you like this yeah it's delicious well done wow there's a way to the end I've been saved by Mother Mary I've got the red velvet that Mommy makes it's gonna be beautiful right cause mommy made it I'm gonna punch him in the face just show me into the kitchen please thank you guys sure will yep the chef is on his way back I'm scared I would I would I'm scared to bring him here Shelly doesn't listen when Ramsey gets back there in the kitchen we'll see if she even opens up to any suggestions or not Hi how are you nice to meet you buddy pleasure um this is Tyrone nice to meet you likewise good to see you buddy uh so I just had an embarrassing lunch let's start from the top pork chop dry Bland no seasoning and the macaroni cheese was an embarrassment fried collard greens there's no seasoning everything's just fried so just tasting the oil and horrible the chitlins but the smell of them almost made me want to gag I absolutely do not believe that there's that much wrong with my food who is the head chef here I am show me tonight okay well you think you are the head chef all right as Shelly and the staff prepare for dinner service the food is good you know to my stand Chef Ramsay returns and is greeted by an unexpected guest oh what is that bloody hell damn oh my gosh wow it's just 10 minutes before the doors to blackberries open and Chef Ramsay is greeted by something unexpected bloody hell foreign sure get your money back okay that's not funny I've got incinerator outside can you take that no as a general manager do something with it the mouse it was in the entrance as I walked in on the left hand side now we always have the Exterminator once a month of a convention are you serious be careful of mice please show me where you found that at hey it's at the front door oh well where's the front door in your mind I can't believe that I came in the door walked in there saw him and bang right there right here do you have it on from are you kidding me what you thought I brought it in out of my pocket yeah I think you did are you are you are you dreaming I arrived the mouse was there never never heard never it was no no never no mouse right here right okay so we have the Exterminator last week they come on regular occasions yes we have an issue with mice that's why you have an exterminator we don't have an issue with mice exterminator comes in okay let's let's you know I do a little investigation let's go Dwayne was last time you spotted a mouse in here I've never seen one I've never seen one good at that one that was under the steam table that was good a few months back almost a year back he found the mouse in the front door I've never been so embarrassed and humiliated in my life it's ridiculous really ridiculous and sad I never seen a mushrooms perhaps you planted that mouth and you were suggesting that I brought it in I was like hmm I put it together like you just for TV sake maybe I wish she would talk a little bit of sense the TV because your money where your mouth is in front of your staff I want a meeting upstairs with you and everybody now pulling mice out of his pockets and stuff man how you gonna help us if everybody keep bullshitting me a mouse in the front it's my infested all over this place it can happen it can happen Shelly huh so I have a two seconds please okay uh all of you this is very very important so I was telling him like almost like that uh so just look at James for me two seconds I walked in the front door a mouse the mouse that you planted I know they told me but it's okay no it's not okay it's got nothing to do with TV nothing to do with your business in the I am not gonna stand there and even attempt to take that crap from you you can take your restaurant and stick it I am gone I'm out of it you out of here I'm out of here excuse me go see you later after discovering a mouse in the restaurant do you have it on the phone and being accused of planting it the mouse that you planted I know Chef Ramsay has had enough take your restaurant and stick it I am gone you out of here I'm out of here see you later shut it down let's go it's over it is not over please shut up I mean it's ridiculous it's ridiculous I have worked tremendously trying to support my child and I don't understand you know it's I I don't understand what's happening today honest to God I don't what I said as far as you doing something like that I don't want to defame your character but it's just was I'm lost for words that that happened and it just it just like shocked me and I apologize that's the most sensible thing I've heard you say since I've been here thank you so the combination of mother Mary's plea and an apology by James are enough to keep Chef Ramsay at blackberries welcome to blackberries at least for now yes sir this evening will be Tina she'll be right with you okay and I'm going to use a macaroni and cheese all right ladies let me put this orders in first a lot of shrimp and grits would probably be a shrimp and grit knife right you've got a free burner walk there is that a pizza oven yeah yeah that's my pizza oven and the wok I love it cheers how can you cook soul food in a wok soul food supposed to be cooked slowly cooked with love and soul not in a wok Shelly's cooking green beans in a wok cooking rice in a wok cabbage and a wok we're not a Chinese soul food restaurant we don't need a wok okay that's the first for me a Southern food restaurants with a Chinese wok and a pizza oven and you have an oven that doesn't work right there tell me what's working apart from you we haven't had correct broken ovens we don't have to correct stoves the correct fryers grills you know how can we produce really great food if we don't have really great ovens how did you manage to fry everything in one fry like that very hard a lot of prayer after discovering unusual and dysfunctional equipment in this soul food restaurant Chef Ramsay turns his attention to Shelley and how she runs her kitchen Fried Chicken please how many weight Meats do you need Fried Chicken but I'm gonna call the artists let's get one thing straight okay can you please work on ticket one we are are we I mean I don't understand Shelly has no concept of what it means to actually run a proper functional kitchen one ticket at a time I need you to do it that's what I'm doing okay just one just do one that's what that's how I do one just make it and send it that's it make it and send it unbelievable and where's the controller check for the system what what system are we following here it's like there's no system I mean this is a joke you try to get one and she wants to argue you down you know she wants to argue down and make it seem like you're the one that's wrong or it can't be running like that but it's not making sense I want you guys off the line just go watch out just back up it's getting ridiculous already it's been an hour and a half it's just kind of wanted an hour foreign Shelly thinks she knows what she's doing when she actually has no idea what she's doing we need a miracle a prayer hands on bending knees because this is going to the shits here we go for a chicken despite the ongoing chaos in the kitchen dishes somehow make their way to the dining room and that's the result you wait 90 minutes and this is what you're lucky to get crazy they're crazy and there's a war zone always ah always welcome to Blackberry what's up random let's see how what a welcome me coming up is her way or the highway when the staff tries to get through to Shelley I have been open-minded she goes from the defensive to the offensive calm down I want to believe tell me to go I know and then a dinner service Blackberry spirals out of control leading Chef Ramsay wondering if this restaurant can be saved now you walk away it's day two at blackberries and Chef Ramsay knows that before he can Implement changes he has to focus on how this restaurant is run and so he starts the day with a staff meeting I want to go round now to identify things that you know that are wrong with the business and things that you'd like to change in the business I think one thing is I've known Shelley we kind of grew up together and she is a control freak if she does not see it being implemented the same way that she would do it she's going to jump in and she's going to take over but is it overbearing is it too controlling yes it's either her way or the highway and it inhibits anyone to show off their skills or what they can do or what they can bring to the restaurant but you have someone that's down your throat constantly and really doesn't know what they're doing it if you were so right obviously the restaurant wouldn't be failing or the situation as it did not but it's a very valid point you've employed some talented individuals okay Porsche Shelley needs to learn how to delegate responsibility you can't be Hands-On all the time it creates a problem oh my God chili in all honesty you take somebody out of what they're supposed to be doing and make them do something else and that's one thing you got to realize and that happens more often I think that you talk too much and you know too much that's what makes this so rough the way be quiet time we're in the way everybody has been pushed off their position calm down I'm not I wasn't upset I'm asking you to calm down I want you to leave good night honestly hurts the truth hurts just bear with me for two minutes sit down please what is wrong with you I made one comment what's become evident is how fragmented we are but that starts from the top Chef Shelly have to learn how to listen everybody tries to communicate with her and support her but if she's gonna be stubborn and not listen the doors will close and that would just break my heart I mean tremendously from now on in open honest dialogue got it yes Shelley Sally I can't hear you I'm listening no we're all together are we gonna be open-minded I have been open-minded as far as I'm concerned why did you say that this is not a joke your livelihood is on the line I mean you're in a serious serious position there's no reason why you cannot be open and honest because my I'm 72 years old and I thank God that I've been able to live this long and these are the most important things that I try to project listen to what this gentleman has to say I want to move forward I'm here to help right and the direction is to you Shelley because there's some valuable information that we've just listened to we know you're the boss what you haven't got right now is a Cecil restaurant and everyone in this room including me are here to make that a success but you have to get out of denial okay agreed I agree I can't hear you okay thank you only time will tell whether Shelley has really understood what the staff was saying come with me let's get in the kitchen let's get to work but Chef Ramsay has already implemented a drastic change in the kitchen oh my God oh my God I called a friend Kelly quit and he arranged for a brand new fire and a state-of-the-art six ring burner an amazing convection oven from South Bend incredible um our sixth burner stole Tyrone I just can't believe unbelievable I've had it done especially for your baking as well yeah I'm bursting at the seams just I just can't believe it oh man this is awesome it's the walk gone there's no way no we can start to move forward cooking on a Chinese walk a walk that you cannot cook soul food on we're gonna have a proper system here gonna miss my walk but it's just gonna be an adjustment for me oh my God I just can't believe this happy Mary father God I just can't thank you enough I'm glad you're happy oh this is just so wonderful this is truly truly a blessing Chef Ramsay is he's unbelievable I truly believe in the power of Prayer I prayed so hard that you would come and that you were going to turn this restaurant around I'm just so overwhelmed I thank you so much thank you now that the kitchen has functional equipment okay there's one thing that's missing here that's the structure what what system are we following here we're going to work as a team Chef Ramsay appoints a leader tomorrow night my team yes I want you cooking and Expediting yes chef Randy helped Implement a system to help this restaurant run very smoothly from now until forever and we're going to make something very very simple with you all now just a stunning mac and cheese he also works with the chefs on some new cooking techniques golden brown take a spoon and have a little taste Chef Ramsay has suggestions I'm going to do my best to be as open as I can but I just I don't know we are gonna reopen this restaurant tomorrow night with a system one voice one leader yes and work as a team a system don't change it coming up Shelly I'm coming it's the relaunch of blackberries Shelly be able to handle the changes and later a surprise ending we have worked our ass off you have to see to believe after the implementation of a new system in the kitchen Chef Ramsay and his team worked through the night to give the dining room a much needed makeover okay good morning excited to see inside yeah yes let's go Welcome to the New Black press oh my god well I suppose arrived here there was a cafeteria the menu on the wall and it just lost that into the sea now it's the restaurant gone is the cafeteria you have a wonderful amazing new restaurant brand new tables brand new chairs it's a totally different place yes I promise you they're not your records I am the artwork the absolutely love it the soul is back I'm just so excited and so grateful I'm just overwhelmed Shelly how'd you feel I feel great and thank God my middle name's James right now that blackberries has an updated look now for the exciting part the food oh wow Chef Ramsay has created a fresh new soul food menu to match it what we've done is taken some of the dishes and modernize them a little bit give them a bit of a new twist starting off with a black eyed pea fritters delicious barbecue pulled pork sliders wonderful starter entrees fried chicken and waffles with the honey butter I love that a southern meatloaf sandwich done with mac and cheese and a spicy glaze like a really nice rich spicy ketchup man I love it I love it Shelly looked like she was embracing the change very well I'm glad that Chef Ramsey finally broke through to her is that beautiful dig in and have a taste oh my God fried chicken and waffles and blackberries his menu is great wow I think I have a wedding combination here Chef did it food atmosphere we're ready oh that's heaven it's relaunch night at blackberries okay we're about to open we put a structure in place and Chef Ramsay has given them all the tools they need to make this restaurant a success let's go good afternoon and welcome to blackberries with the restaurant filling up the Fork Sliders and orders coming in from the dining room okay order in it's now up to the newly appointed leader Chef Mateen to take charge of the kitchen one jerk Wings one shorty one chicken with white meat Fried Chicken white meat six minutes Echo thank you good off we go here we go oh thank you let's go with Chef Ramsay's new system in place and the team working together Shelley six minutes of oxtails thank you dinner service is off to a smooth start okay here we go out in the dining room thrilled with what they are receiving I need an accident shorty okay dad you're welcome I can't believe it I need an exhale and a shorty right now I'm on the line a little bit tonight Shelly silly he was asking for stuff and you're just ignoring him I'm coming okay all right love you Dad you okay let's go please all right Charlie being on the phone is totally disrespectful and a slap in the face to her kitchen team what she's saying is I don't give a damn it's my world and this is the way I'm gonna do it the rest of you who cares how long for my oxtail what what things are going really well at the beginning because they were being executed but then I just don't think Shelley wanted to be there I need an oxtail and a shorty first what she's not in control and if she's not in control she doesn't want to follow her Shelly yes yes it's like we just switched off and forgotten why have we forgotten our systems the most important thing about a system is keeping it yes go back to your stations I am the owner for this business and I'm just not taking any from anyone hell no what is this what a coin in it honey yeah so don't do that you're doing you're going back again we're going back again we're going back to old ways don't touch what he's doing okay you said it's dry was it dry in the corner no it wasn't dry it wasn't even done thank you I don't care Chef's Ramsay system works is this Shelly that doesn't want it to work so when it's sitting on the side grind out just leave it there what are you talking about I don't know chilling I'm not talking back Shelly now you walk away bye goodbye goodbye he's gone bye see you later it's relaunch night at blackberries don't touch what he's doing and as Chef Ramsay tries to keep everything on track Shelley goes off the rails and storms out of the kitchen unbelievable what happened they were doing so good yeah Shelly started coming in and picking up bits and just chopping them I asked to stop it and let my team do it and she got really funny ever since then she just switched off so she slows down Shelly is a crybaby she's not willing to admit that she's wrong and that's pretty sad with Shelly out of the kitchen stop everything you do and play this one for me right now Chef Mateen and the staff try to pull it together okay and we're going to send a ticket out right now to get the remaining dishes to the hungry diners please control the kitchen yes I need right now I need two Fried Green Tomatoes I need that now working okay nice let's go so you've been waiting to take this out for table one please Dwayne off you go double fifty let's go finally might be a little slow but it's gonna be great with Mateen leading the kitchen and he just had a fries open the window now shout out of fries good the final entrees make their way out to the dining room are loving the food because he ran so smooth we have a system now this right here is the first day of greatness of many more days to come and I loved it a lot everything was great thank you with the staff completing a successful relaunch Chef Ramsay gathers the group uh okay but there's someone missing where's uh Shelly in the office Shelly can I can I talk to you please Shelly Shelly no point making yourself look any more stupid Shelley just two seconds not gonna argue he's not coming we don't need it come on Shelly needs to listen to Chef Ramsay you just can't close heirs to someone that's come to help you please really don't have anything to say if you don't need to have anything to say just go outside out of respect for yourself I love my staff well then you want them to walk out on you and you'll have the restrooms I'll clean up tonight forget about cleaning up tonight what about the rest of the days oh dear and I'm so ashamed of you that I don't know what to do surely we have worked our ass off if you are done close the damn place down let's go with Tyrone I don't believe Shelley deserves all this great help she got I mean someone like me that's been cooking and with the culinary school would kill for something like this opportunity you know it sadders me so much okay I know it's been a rough night but on a personal note I just want to say thank you why because you guys worked your butt off nobody gave up there's something personal about soul food for me I started a small little documentary called Kitchen Nightmares seven years ago and my first ever restaurant was a Soul Food shack that's why I started pulling back into the industry and you guys deserve success you did a fantastic job Chef Ramsey he's up there with the best Angels I'm just so delighted and so grateful and we are going to do our part to make him proud of us definitely will make sure that your efforts were not in vain thank you foreign Spanish Chef in here to teach her and to help her business but she may throw this all the whole system out the window with the whole menu only time can tell can we have 30 seconds please I think this is my office are you asking me seconds at my yes I am okay that just sums it up yeah that's the only thing I haven't changed foreign happy ending tonight why because this week I've met some amazing people mother Mary what a sweetheart and a phenomenal cook my team that guy has a bright future and he is packed with passion but the fate and the future of blackberries rest in the hands of Shelley and unfortunately wrestlers do not succeed when they're run by a dictator I planted a mouse is she crazy in the weeks that followed hi nice to see you customers responded well to the changes Chef Ramsay made to the menu and the decor the steak is tender after witnessing the positive reviews surprisingly Shelley embraced all that Chef Ramsay has done for blackberries nice right beautiful I like it I cool but Chef Ramsay has opened up a new world for us here blackberries I'm ready for change it was difficult for me to see that at the beginning but here it is the truth is the light if you guys enjoy Austin Texas home to over 50 000 students that attend the University of Texas located only blocks away is El Greco an authentic Greek restaurant opened in 2007 by Jake and his mother Athena this is my favorite one I always want to open that restaurant I always love to cook let's do this you're awesome guys come on my mother wanted to open up a restaurant I love to cook so my mother brought her sister down and opened up a restaurant we got a hummus appetizer I'll get that going I was so excited to open the first half a year was very very busy thank you welcome let's get this come on guys those were good times I mean it was busy all day long it was thriving I mean every day just in and out packed but Jake is a big reason why everything is screwed up in the last year I would say it's really turned around to be pretty disappointing why did Jay in typical day Jake would spend three maybe four hours here Jake is not here not all in a row smiling waves it's freaking abandoned us again I'm not spending as much time as I used to in the restaurant I'm just tired of coming into work knowing that I got to deal with my mother come on guys Athena it's gone I know he's not Latina stop yelling she nags constantly come on let's do it Athena stop come on I have to yell at him hey Athena if you come in here one more time we're gonna have problems if I tell you once and they tell you twice the third time I'm gonna fire it up yes Mom get the out of my kitchen Jake does not speak to his mother like uh mother should be spoken to day before we peeled two buckets of potatoes where did the buckets of potatoes go did we sell that many potatoes I don't think so is it a restaurant game between us I see my son and they say this is not my son he just spoiled me like to death and now she hates me Mom get out of my line the turmoil between Jake and Athena you can get the hell out of here it's just been bad vibes and it's really affecting the restaurant the food quality is really low they said their musakai and also was way too mushy what that was nasty that yeah the morale is really low up to the thresholder how much I can handle period bro without shutting Yourself by El Greco's dude sucks I put up everything whatever I had all of my money this restaurant it doesn't work I'm gonna be in the streets I wish I was that any Greek restaurants in Austin okay how you doing good to see you it's good to see you too it's a pleasure golden Dustin Dustin good to see about it and you are uh the waiter okay great I'll be in this event yeah yeah I'd love to meet them thank you Athena hey hey how are you doing farewell thank you how are you Jake I'm doing good sir very good Jake yeah yes sir okay Grace hey can I give you a hug a hug I was waiting for that okay always always nice welcome thank you well nice to see you and your name is Athena Athena it's your my mother and you guys are Partners right yeah yes of course um it's been a couple of minutes catching up and give me a little insight into what's been happening shall we yeah things have gone bad with me and my mother since the restaurant has opened my first priority is getting the restaurant fixed if that gets fixed I think our relationship will get fixed I am so mother mother yes sir who just wants you're obviously the chef yes and I understand oh you cook as well yes I try my best I try to do like my mother and my grandmother it's authentic uh ancestral recipes how old were you first started cooking I've been cooking all my life but uh right I went to culinary school about eight years ago my mom always wanted to open up a restaurant and get her sister down there from Greece said you know what let me go to culinary school and see what we could do so that's that's what I'm doing are you ready I'm very good are you great catching flies oh yes no no come over here maybe not for the customers no no no there we go there you go well caught by the way that's uh that's lightning reflexes yeah so let's go back to the beginning when you first open what was that like the first eight months were great we were busy all day long there wouldn't be a lull in service at all wow but we was busy we didn't even feel we were hired which we saw in the morning we have to come here at six o'clock we'd be here naturally yeah but on average don't say we'd be here in a while but you're the chef sure you're here at the same time no no sir so what time do you come in the morning probably 11 11 o'clock right before lunch twelve yeah hold on your mom comes in at six and you come in at 11 30 five and a half hours later yes so if your mum and your auntie does all the prep what did you actually do yeah cook food for customers yeah be a couple of customers yeah that's about it you tired it's always tired you're still yawning what do you think the biggest problem with the Russian is right now today I don't know what the reason is it's Jake it's Jake exactly I see my son how he used to be and how he's don't tell me you are not because you are no I'm not my son changed he doesn't care not about his life not about the restaurant not about anything how much was the investment from this Russian how much did it cost uh I came here with the 300 000 plus another five eight hundred thousand dollars almost yeah everything's gone not only I'm losing all my money I lost my son too it's very dramatic he doesn't want to hear my voice but you're losing my son to on top of everything shut up about that please surprise man I can't take it anymore I'd rather be there I'd rather repeat that don't have my son like you now within minutes of arriving in El Greco Gordon quickly realizes that the pressures of the restaurant has ruined the relationship between mother and son I'd rather repeat that don't have a son like you now after that gloomy greeting he's hoping that the lunch is a little more cheerful you wanna go grab something to drink um and who's that young man in the kitchen now who's that that's Anthony Anthony thank you Anthony executive chef and you're the kitchen manager yes wow I haven't tasted the food yet but I'm more shocked for the relationship with his mother is that this is that his mother-in-lawful thing when anybody works here is it him or it all starts with him unbelievable she just doesn't like to be here he'll come when he gets busy you know how many hours a day is Jake here um on average day I'd say about three three total hours in one day yeah is he in love is he your girlfriend a video game it's unbelievable a video game yeah he's not playing it right now but I guarantee he's thinking about it what a disaster okay well thank you for the update I appreciate it yes I wish I could meet you under better conditions get you some food all right thank you can I start off with stuffed zucchini and then gotta go for the lamb shank as well and then we suck it sucker and I think I'll be here for now okay yeah definitely thank you so much bring it up come on well obviously things aren't going right it's your friends only Ramsey and came out today but I'm not gonna let anyone defeat me I got it zucchini let's do this Jake likes to just get in and get out fast he smells better and I know better than to use a microwave I'm trying to go to Ramsay right now Jake is very lazy it's pretty messed up when there's seen dude love zucchini is delightful you're screwed what is leukemia look at that there's like two grenades about to explode my God now it looks like something I have an alien movie when zucchinis attack I could cry but a joke wow sorry about that what are they saying stuff zucchini was horrible hated it why try this soup oh yes I really did this moment this zero he doesn't care anymore lampshade it's coming man I'm doomed completely lampshank now there's a very anemic looking lounge chair look at the presentation it's depressing almost like it's been in the microwave for an hour sure that they would microwave it and shank a little bit nervous to have gray the meat is that is way too salty and badly balanced Justin I mean so salty who cooked that uh Dustin that's Chef Mate Chef who chef Mike it's a microwave we use chef Mike a lot whenever there's lights on in this restaurant Chef Mike's working he's a dedicated employee he asked about Chef Mike he said he has to have cooked it I mean I can't lie to him so I told him he's not happy holy dude I can't take this hello I am Kiki Kiki yeah how are you nice to see you may I finished my lunch first and then have a chat no English no okay I'm sorry Scottish French I don't speak German but it's good to know thank you thank you this is the one I'm gonna serve you can serve it to me go it's so embarrassing I don't care at this point I don't give a about anything else Greece you think of authenticity ah it's not authentic it's a non-moving um what a disaster he went like this stayed on there hey Jacobs I don't care you would not think what does that mean I'm not sure uh you don't like it the eggplant or anything and did chef Mike have a hand in this one chef Mike has a hand in a lot of dishes wow wow yeah how'd you like try anything else it's too painful it's not possible for a restaurant to be so bad yes about Chef Mike again but where is uh where is everybody this will be fun I want to run away and hide hide I'm putting out a high-end quality product and if you don't appreciate it then get the out I've never felt so depressed in my entire life that was embarrassing the stuffed zucchini you don't like it Bland depressing the lamb shank I mean salty sad I know he's just dumped on the plate like a dog bowl and then they must suck that was made this morning was it yeah it wasn't fresh about it was what was it it was yesterday you served me yesterday's the only chance of it tasting fresh has gone it's not even 24 hours old so what's not fresh about that executive chef chef Mike the freaking microwave has more qualifications than you I think your big problem is Jake you don't care you don't even be here do you I can see it in the body language the attitude and just the way you perform I've come across a lot of executive chests in my time I've never seen one quite like a sack of that stand in front of me now I feel the same way could I just have a two minutes with the owner please damn I'm really sorry so it's another hop for us let's bring it right I'm sorry listen I need to be really honest with you the hardest restaurants to fix ever are the ones where the passion has gone and his passion way before he thought about asking me here I'm sorry I don't know what to say I'm gonna be here tonight I'm going to see how this place functions I need to see everything as it is yeah I just hope it's not too late okay see you later okay thank you I hope this is not the life foreign with Jake and Athena you're right the spread that Chef Ramsay is at El Greco and the restaurant is fully booked how you guys doing now Gordon hopes to get some more insight into how Greco operates in a dinner service this is Diego Diego and what your training what have you done well I've been cooking in Austin in various different restaurants okay 18 I'm 32 now wow so 14 years experience on the line wow shrimp here come the psorzo for the second order get this out you got green beans microwave food chef Mike 12 gas ring burners there and not one of the chefs is using them they're all in the microwave it's like we've forgotten there was a kitchen here what do you think there look like someone sat on a football but it's a moussaka from a circle chef Mike you'd be without the microwave wouldn't you unbelievable there you go I would love nothing more than I see both of these going to Notre it's really humiliating I feel like a little kid heating stuff up in a microwave it kind of messes with my passion for cooking like I don't feel like it cooked the way we're doing things with the microwave as Chef Ramsay watches plate after plate after plate being Zapped in the microwave it becomes clear the Jake doesn't really care about his food here we go again waiting in line from Seth Mike we gotta keep the microwave this is incredible the minute you walk in walking with an open kitchen and all the chefs are facing out supposed to standing in front of the stove get out that's what's Happening Here unbelievable this normal isn't it had nothing to say that's just how we do it I've seen a diaper look more appetizing than that I agree great restaurants it's more like a great tragedy pisses me off what I think about my food is it's healthy it's fresh it's it's good it's damn good yeah preheated microwave food it's not microwave food I mean how else am I going to reheat it don't break my balls about getting it reheating it in the microwave he's been cooking 14 years there's a whole stove there not even being used and this guy's like this come on Jake me I don't use the word microwave I'm not cooking it in the microwave I'm reheating it in the microwave big difference there's a big difference I don't think it compromises the food reheating it that way but I mean say that again you don't think it compromises the food I don't think so oh my gosh oh they're gonna have a big pie oh my God it doesn't compromise the standard of food no wow yeah you off how's that there we go go get out of my line okay yeah take it I got it look I'm trying to put up food I'll take your head out your ass to just start acting like a man and start taking responsibility for something okay good response so how about shown a little bit of respect for what you're doing no never mind let me do my job get out of here okay Jake I'll go with pleasure it's an hour and a half into dinner service at El Greco reheated microwave food and while Chef Ramsay has had enough with the microwave yeah you off how's that there you go Jake has had enough of Chef Ramsay go get out of my line do you think it's smart telling me to off so how about shown a little bit respect for what you're doing oh nothing lying let me do my job I'll go with pleasure wow wow yeah I need table 20. I know it's a mess a mess you can fix it you can tell me whatever we have to do and we will do it I've never seen a kitchen function with a microwave as much as here okay all right that's number one number two your son doesn't care it's depressing there's Three Chefs standing on the line not one person's cooking if you have passion and love for food you don't zap it you don't microwave it I'm really sorry Greek restaurant the power station my son change he doesn't even care about himself makes me feel bad honestly seriously I'm in shock let me tell you why the busiest Chef tonight is chef Mike and how dare you tell me that food cooked in the microwave it's not cooked in the microwave it's reheated are you honestly saying there's no difference in food that's been reheated then cooking something fresh I mean I don't think it tastes that much difference doesn't I love no care no passion he doesn't care he has good care you don't have to take in charge quiet quiet okay get out of my restaurant right now yeah it is my restaurant oh I'm not going to listen to your okay I wouldn't be alive right now if I talked to my mother the way Jake does my mom would murder me Athena you know what I'm sick and tired of nag nag nag nag every goddamn day oh yeah leave you alone I need to go and have a good thing I gotcha I'll see you in the morning good night good night my son gave up Jake should be more committed to this restaurant you have to change things I hope my son comes to his senses and Chef Ramsay will bring the old Jake back I can give my luck for that come and prep I'm I'm gonna be here at 10 o'clock as another day begins Athena and her sister Kiki arrive early to begin the daily ritual of prepping for lunch and dinner but in spite of promising to be there at 10 o'clock Jake is nowhere to be seen is in my name he's blowing it for me they tell you 10 o'clock to be 10 o'clock here or her that's why I don't come down here this is exactly why I don't come down because they yell at me they gang up on me yeah yeah okay there's nothing left of me in here I'm sick of it I think it is not anymore a human I don't know what he is after spending the morning doing research around Austin Gordon is ready to put some changes into effect morning but the real question is is Jake ready to change his attitude morning morning how are you I'm okay yeah you don't look okay what's going on I just had an argument about my son that's what happens every day if he tells me he's gonna come at 10 o'clock she comes to 12 o'clock crazy what did she say excuse me I don't understand this is ridiculous get in here please two minutes yes sir the atmosphere in here is horrific what's going on I don't want to be in here with these two I really don't every time I walk in here they look for something to complain at me and then they both gang up on me and I don't need you to me coming in here and you guys yapping and yapping and yapping I don't want to hear that in the morning I really don't know this is a good life no yeah whatever watch yourself they say I don't come down on time you never do this is the reasons who the hell wants to come down early in the morning and listen to people yelling at them I don't know what else I'm gonna do I'm up to here with I get very upset that's what I got to put up with every morning he doesn't give a damn about mine come on it can't be that cold houses yeah and sometimes I don't I mean I don't want to deal with it dude I mean if you put up with this for two years you're not gonna give a damn about it either you won't but not your friend it's your mom and your aunt yeah he doesn't give a damn about that no but why why should I give a damn when you're swearing at me you're cursing me you're calling me names all day long did I yes foreign you know I'd be better off with both of you staying home and let me do what I need to do then do it I will don't come to work you and her leave after years of pain and suffering at Al Greco the family is finally reached it's breaking point don't come to work you and her leave they'll come but is that what he really wants is that what you do no I don't really want that no what the are we doing we didn't do this in the beginning all this argument has brought our restaurant down and brought our relationship to a halt fighting has got to stop yes this is insane he has to commit to getting in here earlier and you have to stop beating him with a stick what do you want me to do wipe the board clean are you willing to change I am willing to change because they've got to stop today stopped right now I'll start all over again like it's the first day everyday if my son can change I think I'm gonna be the most happiest mother in this world we've forgotten the importance and the advantage of having a family-run restaurant because when it works brilliantly it's amazing and we have to get back and it's not going to get better unless you change all three of you okay I got my mom an Outback I really love both of them you know what I'm saying I don't like arguing with them I love my aunt like she is my mom now that the family has made a commitment to work together as opposed to fighting each other right I just need all of you for two minutes outside please Chef Ramsay has made a commitment of his own that he hopes will have a major impact on the dining experience at El Greco they're going to run us over yeah it's a firing squad I had fixed the problem in a restaurant I'd ran over everybody chef Mike you've been so busy time that you took a little vacation what's going on I don't know hey guys they've got something to uh to show you what are you doing It's Time to Say Goodbye to a very busy chef Mike Jeff Mike guys dad yes Amigas Gone Good Riddance chef Mike it was good knowing you but we're better off without you chef Mike left the building a beginning of a new era yes sir because we are relaunching this restaurant tomorrow and you do not need a microwave to cook in your restaurant you know it's a family business by losing my passion I've heard the restaurant hurt my employees I heard my customers and I need to get back to the basics and cook food the way it needs to be cooked and that's what I'm going to do with a microwave no longer the essential piece of equipment in the kitchen Chef Ramsey begins to put his plan into effect cooking fresh Greek food we're gonna do a grilled salmon nicely seasoned salt pepper okay Extra Touch of salt on the skin and getting Jake passionate about cooking again it's nice all the way around literally 90 seconds on each side you got it I'm not in here to pre-cook food I'm here to cook it that's why I went to school that's why I'm in here we'll take a spoon of tazik just on the plate the salmon that sits on there that's beautiful Jake's passion I think is coming back for cooking I think I'm gonna have my son back nah start tasting yeah it tastes really good wonderful I'm excited for Jake and Athena I feel a huge weight has been lifted here I feel like uh I can actually be a chef now thank you sir let's go the family at El Greco is focused on moving ahead instead of looking behind Chef Ramsay's renovation Team Works through the night to get old Greco its own unique identity good morning are you ready the new restaurant yes I'm ready I want to go in I want to see it right let's go all right ladies first oh wow wow it is beautiful yes when you walk through these doors you think you're grease that is awesome the restaurant was soulless it was dull it was drab no identity now when you walk in it's clean it's Mediterranean keep him with the classic Greek flag with the blue and white chairs blue and white the Silhouettes on the walls beautiful yeah yeah this is awesome I noticed something different every time I look and you have a centralized table here and look at it it's got the right height we've got new stools brush stainless steel oh wow wow beautiful I love it this is perfect the picture everything's perfect words can't describe how I feel about the restaurants this is like a new place it's a new beginning Fresh Start that's that's what we want it's awesome with the excitement of the new dining room still in the air Chef Ramsay's carefully designed menu is ready to be revealed welcome to the most amazing Vibrance Greek menu here in Austin Texas and guess what chef Mike didn't touch a thing he didn't touch a thing you start off with the Lamb Chop lightly seasoned lightly marinated and grilled Perfection half a roasted chicken amazing good octopus spray slowly and serve with a little greek marinade and that's very classic additional entrees pressed eggplant we sucker yeah and the beef in soccer running alongside it beautiful okay get some knife and forks dig in yeah grab me one of these very nice dude that's killer amazing that was phenomenal too my dream came true this is a new start for us for me and my son and my sister it's a new beginning hello welcome to El Greco what can you start you off with it's relaunch night at El Greco paper Saga it's all going to feel really weird in awkward but of course it's going to feel weird because we're laying down the foundation again and for the first time in a long time everything will be cooked fresh to order there we go we got a crispy photo and we got a grilled octopus let's do this dude it feels awesome to finally be able to cook again I want to hit the road running drop the feather please I'm ready to go drop the feta please I got it I should be doing it I should be saying I'm dropping the feather go ahead come on finish that stunning fresh food makes its way out to the diners it was fantastic the demand on the kitchen continues to grow drop a Falafel okay I'll get that but just as importantly so does Jake's enthusiasm I got it I got it I got it shake shake you can't do everything yes sir I am now planting the veggies these are the falafels yes I got it Jake yes sir Jake let's do it twist come on tacos okay I need you to uh start getting these two tickets out right here call them out for me okay walking in no no that's a bad idea let me put these up unbelievable when I first arrived here Jake was just a lazy Chef doing nothing now he's the Other Extreme he's doing everything and delegating nothing which is just as dangerous unbelievable hey what's this lamb doing here man we're still on this with Jake unwilling to accept help from anyone the kitchen is completely stalled and a relaunch that started off so well is now in Jeopardy what else can I be doing oh Jake can you answer me what what are you doing man you don't listen to me because I don't got nothing for you to do yet Jake's got to be able to either work with us better or the whole thing will go down don't give me attitude Diego please we have a chance starting today to do things completely different and we should work together God damn you people man well yeah can't be nobody else hey dude one more lip from you you're done both of you I think my son is to pull off come on Jake it's gonna fall apart listen to what I'm telling you it's relaunch night at El Greco and with Jake trying to run the entire kitchen solo what are you doing man you don't listen to me because I don't got nothing for you to do yet dinner service is on the verge of disaster damn you people man yeah yeah hey dude one more lip from you you're done both of you this is ridiculous we're okay two seconds Anthony come here Jagger Jake yes sir two seconds got to start delegating we're about to go down stop running around and delegate these together and play as a team guys don't start a arguing there was a lot of mistakes that shouldn't be happening at this point Chef Ramsay is totally right I need to delegate more so this is it's going to start green beans green beans we got them right right here I need orzo a bean and a pilaf ready right here Chef good all right with Jake finally working in tandem with his team in the kitchen this is going to 28. thank God stunning delicious Greek dishes are once again leaving the kitchen gorgeous huh everybody had smiled over their face everybody in the dining room happy oh very good the thing is took a little bit time but they love the food make me a steak plate please that's it that's all I want that's it that's all you got I'm happy with the results of what we were pushing out tonight made a few mistakes but we made good food and it actually felt good the smell the smells and hear the sounds and actually really be cooking uh that's it we have another thing we don't have any more tickets they're done they're done I think it is done take care thank you thanks for being patient okay in a matter of days we've come a very very long way let me tell you that and the atmosphere here tonight in comparison to when I first walked through those doors the difference is night and day very good guys well done you Ramsey he's the man and no one else could have done it but him Jake's a hard cookie to crack he bashed it it was a major and I mean major transformation I think we've been given um kind of a golden ticket to either bring this restaurant to the brink of greatness or to flush it down the toilet and it's totally up to Jake and Athena at this point Israel Greco let's go is it like breaking in the old habits we can wipe this clean new style new beginning Jake you were under pressure tonight I can give you one piece of advice you need to show respect to your teeth yes sir you're the leader you're their inspiration I was very proud of him it's a good feeling man I'm so happy about it not a lot of people get Second Chances yeah we're definitely not going to squander it we're going to move forward and make something of it I think you need to respect him and he needs to respect you exactly Chef it was a pleasure thank you look after yourself look after your team your third team first good night good night thank you so much this restaurant was microwaving everything so the fact that we had a successful relaunch is amazing but the biggest and I mean the biggest Miracle of all is the fact that we brought Athena and Jake together and quite honestly I didn't think that was going to happen wow chef Mike Rest In Pieces in the months that followed let's do this El Greco received positive feedback from the community and it appeared as though the restaurant was going to be turned around but Jake and Athena's insurmountable debt was too much to overcome and the mother and son were forced to close El GrecoPlainfield New Jersey a middle-class city with a strong sense of community and smack in the middle of town is a soul food restaurant named blackberries run by a one successful caterer named Shelley Withers fantastic I had tremendous following it just seemed natural that I would move on to open a restaurant oh why you're welcome and with her mother Mary investing her entire retirement fund into the restaurant Shelley's Dream came true daddy put the check in the bank this afternoon oh okay it's a parent's responsibility to be supportive of their children I am so happy with the way the restaurant turned down the decor is phenomenal that's not true and blackberries has the best soul food in town no doubt fried collard greens is my favorite I don't know what I'm doing wrong the shrimp was firm that's cause I forgot them on the stove perfect location perfect food but where are my customers the problem is Shelly is in denial she thinks that the decor is amazing and the food tastes spectacular I like it but the food is suffering the customers are suffering and the restaurant is suffering the macaroni actually believes that all of her food is better than any chef on there two done two done is perfect she feels this is the way I want it it tastes good it doesn't matter what someone else thinks about it it'd be in my restaurant I'm gonna have it my way I don't want the food to touch I say it every day if you're doing it to me anyway right it don't make sense to me Shelley is a super controlled freak to the 110th power not these down just get it out what what what system are we following here it's no system we have 16 people working back here and 16 people doing their own system table five right there in the front where is it please guys it's hot back here why is everybody back because we ain't got no food down here she thinks she knows what she's doing when she's actually has no idea what she's doing tell me what I can do to help I don't I don't understand what's going on and this brings a lot of chaos here let me see that play she's helping the restaurant to fail even more bad I'm two hundred thousand dollars in debt I'm barely holding on here I got fourteen dollars to my name bro like I tell Shelly it's just not only her at this restaurant fails because I have sacrificed a lot to make sure that the doors didn't close I believe in the power of prayer I think Chef Ramsey is the answer to her prayers foreign fuzzy little town great location for a restaurant okay hello hello good afternoon welcome thank you very happy to be here wow look at this place somebody having a party no no party we're just having um lunch okay great let me fix you okay assistant over here and this big boy there who's that I'm James James what's your job general manager stop it with a baby face like that you can't be managed but get out of here you look about 18 how old are you I'm 30 years old wow amazing aging well and this is my Mary Mother Mary yes sir you look great nice thing what do you do the cakes the pies the desserts really she's our Baker okay grace is here I don't want to be sweating all over him can I kiss him can I give him a kiss and thank him for coming or what you're about to be all right hey how are you buddy how you doing good to see you're running around you're busy on you I have to be somebody's got to get it done about three years who designed this place I feel like Donna Summer's gonna come through the door that would be Michelle I think that would be me oh I absolutely love the decor and dance party that's me wow excuse me I would ask my fiance if I could kiss you fiance she's a manager yeah oh come on sexy right you get arrested for cradle snatching general manager come here get that beard over here you didn't tell me that you're dating the owner excuse me amazing and was it Love at First Bite yeah wow way too much oh man he's a little younger than what let me sit down have a quick look through the menu start ordering thank you thank you for coming Gordon I think I'm gonna see as much as I can okay uh right let's go for uh collard greens that smothered pork chop sounds delicious let's go for some mac and cheese as well please okay the chitlins and desserts how's the red velvet cake delicious okay great very wealthy I'm starving we're gonna put your order in excellence all right guys we have our order for chef Chef Ramsay is going to say that the food is phenomenal with the pork chop put some mac this is not hot that's my favorite this is the craziest Decor I've ever seen wow another record Yep they're all over so first name is Eloise Elise oh Jesus foreign what happened was it the fried chicken or the cornbread what went chicken what happened I have no idea I've never seen her before oh oh my god did somebody head but the wall it was shocking to find that it was a hole in the wall with a record on it I was just like oh my God like what the hell is that doing there I've heard about broken records but Jesus Christ okay let's get out of here quick I'm afraid to touch any other records all right here you go oh now you know that is a pretty place right Shelly is delusional about how fabulous her food is I hate the macaroni and cheese just looks like crap on the plate this is pork chop the smothered pork chop thank you on my plate it's dry that's blood nothing's seasoned there how's your pork chop the pork chop is dry for mac and cheese is way overcooked I've been mushy you think of soul food restaurant would Pride itself on cooking mac and cheese but no it's just all is that heated in the microwave no I think they just put it in the oven to warm for our lunch service thank you saying that the macaroni rye and overcooked he asked me have we warmed it in the microwave I told him no it just came out of oven they may have put it in the microwave for a minute only for a minute though everything is cooked to Perfection there is nothing on that menu that is not perfect okay here we go I'm taking over now fire College move it to the middle put an orange chip in the middle that's it how can you actually see it as a social restaurant are the collard greens or not tasting like collard greens this is just like pepper soil you know you can't have food tasting like that tell Chef I said to taste those collard greens they're perfect it goes chefs collard greens wow yes okay grace thank you very much indeed no seasoning it's just fried and Soggy and Limp uh James what do you think you got to eat it all together if you eat it all together it's just well I did eat it all together they still stayed Bland thank you oh my God our stuff now a little blind oh my God collard greens it's great he's crazy where's the chitlins at it's in the microwave they're delicious if we get one out of three we might be all right this is the chitlins and okra okay chitlets I mean I know titlets are being testing but should they really stink before I do taste them I'd like to pray to God before I put any of that in my mouth in Jesus name in Jesus name prayed over we guarantee succumb to those chitlins Hallelujah you'll be fine I just had to pray over Chef before he ate the chitlins the prayer is going to send me on this one oh my God tickets I need the toilet excuse me I knew they'd come out quicker than I went in is a mess oh let's check this Enterprise are you kidding me oh my god well they stink oh shall it be taking it lightly and not seriously at all is he in the children's bathroom I'm not sure but I guess the prayer didn't work listen to that soul food huh foreign makes all of our desserts my Mary wow that is delicious finally it's a good food wow how do you like this yeah it's delicious well done wow there's a way to the end I've been saved by Mother Mary I've got the red velvet that Mommy makes it's gonna be beautiful right cause mommy made it I'm gonna punch him in the face just show me into the kitchen please thank you guys sure will yep the chef is on his way back I'm scared I would I would I'm scared to bring him here Shelly doesn't listen when Ramsey gets back there in the kitchen we'll see if she even opens up to any suggestions or not Hi how are you nice to meet you buddy pleasure um this is Tyrone nice to meet you likewise good to see you buddy uh so I just had an embarrassing lunch let's start from the top pork chop dry Bland no seasoning and the macaroni cheese was an embarrassment fried collard greens there's no seasoning everything's just fried so just tasting the oil and horrible the chitlins but the smell of them almost made me want to gag I absolutely do not believe that there's that much wrong with my food who is the head chef here I am show me tonight okay well you think you are the head chef all right as Shelly and the staff prepare for dinner service the food is good you know to my stand Chef Ramsay returns and is greeted by an unexpected guest oh what is that bloody hell damn oh my gosh wow it's just 10 minutes before the doors to blackberries open and Chef Ramsay is greeted by something unexpected bloody hell foreign sure get your money back okay that's not funny I've got incinerator outside can you take that no as a general manager do something with it the mouse it was in the entrance as I walked in on the left hand side now we always have the Exterminator once a month of a convention are you serious be careful of mice please show me where you found that at hey it's at the front door oh well where's the front door in your mind I can't believe that I came in the door walked in there saw him and bang right there right here do you have it on from are you kidding me what you thought I brought it in out of my pocket yeah I think you did are you are you are you dreaming I arrived the mouse was there never never heard never it was no no never no mouse right here right okay so we have the Exterminator last week they come on regular occasions yes we have an issue with mice that's why you have an exterminator we don't have an issue with mice exterminator comes in okay let's let's you know I do a little investigation let's go Dwayne was last time you spotted a mouse in here I've never seen one I've never seen one good at that one that was under the steam table that was good a few months back almost a year back he found the mouse in the front door I've never been so embarrassed and humiliated in my life it's ridiculous really ridiculous and sad I never seen a mushrooms perhaps you planted that mouth and you were suggesting that I brought it in I was like hmm I put it together like you just for TV sake maybe I wish she would talk a little bit of sense the TV because your money where your mouth is in front of your staff I want a meeting upstairs with you and everybody now pulling mice out of his pockets and stuff man how you gonna help us if everybody keep bullshitting me a mouse in the front it's my infested all over this place it can happen it can happen Shelly huh so I have a two seconds please okay uh all of you this is very very important so I was telling him like almost like that uh so just look at James for me two seconds I walked in the front door a mouse the mouse that you planted I know they told me but it's okay no it's not okay it's got nothing to do with TV nothing to do with your business in the I am not gonna stand there and even attempt to take that crap from you you can take your restaurant and stick it I am gone I'm out of it you out of here I'm out of here excuse me go see you later after discovering a mouse in the restaurant do you have it on the phone and being accused of planting it the mouse that you planted I know Chef Ramsay has had enough take your restaurant and stick it I am gone you out of here I'm out of here see you later shut it down let's go it's over it is not over please shut up I mean it's ridiculous it's ridiculous I have worked tremendously trying to support my child and I don't understand you know it's I I don't understand what's happening today honest to God I don't what I said as far as you doing something like that I don't want to defame your character but it's just was I'm lost for words that that happened and it just it just like shocked me and I apologize that's the most sensible thing I've heard you say since I've been here thank you so the combination of mother Mary's plea and an apology by James are enough to keep Chef Ramsay at blackberries welcome to blackberries at least for now yes sir this evening will be Tina she'll be right with you okay and I'm going to use a macaroni and cheese all right ladies let me put this orders in first a lot of shrimp and grits would probably be a shrimp and grit knife right you've got a free burner walk there is that a pizza oven yeah yeah that's my pizza oven and the wok I love it cheers how can you cook soul food in a wok soul food supposed to be cooked slowly cooked with love and soul not in a wok Shelly's cooking green beans in a wok cooking rice in a wok cabbage and a wok we're not a Chinese soul food restaurant we don't need a wok okay that's the first for me a Southern food restaurants with a Chinese wok and a pizza oven and you have an oven that doesn't work right there tell me what's working apart from you we haven't had correct broken ovens we don't have to correct stoves the correct fryers grills you know how can we produce really great food if we don't have really great ovens how did you manage to fry everything in one fry like that very hard a lot of prayer after discovering unusual and dysfunctional equipment in this soul food restaurant Chef Ramsay turns his attention to Shelley and how she runs her kitchen Fried Chicken please how many weight Meats do you need Fried Chicken but I'm gonna call the artists let's get one thing straight okay can you please work on ticket one we are are we I mean I don't understand Shelly has no concept of what it means to actually run a proper functional kitchen one ticket at a time I need you to do it that's what I'm doing okay just one just do one that's what that's how I do one just make it and send it that's it make it and send it unbelievable and where's the controller check for the system what what system are we following here it's like there's no system I mean this is a joke you try to get one and she wants to argue you down you know she wants to argue down and make it seem like you're the one that's wrong or it can't be running like that but it's not making sense I want you guys off the line just go watch out just back up it's getting ridiculous already it's been an hour and a half it's just kind of wanted an hour foreign Shelly thinks she knows what she's doing when she actually has no idea what she's doing we need a miracle a prayer hands on bending knees because this is going to the shits here we go for a chicken despite the ongoing chaos in the kitchen dishes somehow make their way to the dining room and that's the result you wait 90 minutes and this is what you're lucky to get crazy they're crazy and there's a war zone always ah always welcome to Blackberry what's up random let's see how what a welcome me coming up is her way or the highway when the staff tries to get through to Shelley I have been open-minded she goes from the defensive to the offensive calm down I want to believe tell me to go I know and then a dinner service Blackberry spirals out of control leading Chef Ramsay wondering if this restaurant can be saved now you walk away it's day two at blackberries and Chef Ramsay knows that before he can Implement changes he has to focus on how this restaurant is run and so he starts the day with a staff meeting I want to go round now to identify things that you know that are wrong with the business and things that you'd like to change in the business I think one thing is I've known Shelley we kind of grew up together and she is a control freak if she does not see it being implemented the same way that she would do it she's going to jump in and she's going to take over but is it overbearing is it too controlling yes it's either her way or the highway and it inhibits anyone to show off their skills or what they can do or what they can bring to the restaurant but you have someone that's down your throat constantly and really doesn't know what they're doing it if you were so right obviously the restaurant wouldn't be failing or the situation as it did not but it's a very valid point you've employed some talented individuals okay Porsche Shelley needs to learn how to delegate responsibility you can't be Hands-On all the time it creates a problem oh my God chili in all honesty you take somebody out of what they're supposed to be doing and make them do something else and that's one thing you got to realize and that happens more often I think that you talk too much and you know too much that's what makes this so rough the way be quiet time we're in the way everybody has been pushed off their position calm down I'm not I wasn't upset I'm asking you to calm down I want you to leave good night honestly hurts the truth hurts just bear with me for two minutes sit down please what is wrong with you I made one comment what's become evident is how fragmented we are but that starts from the top Chef Shelly have to learn how to listen everybody tries to communicate with her and support her but if she's gonna be stubborn and not listen the doors will close and that would just break my heart I mean tremendously from now on in open honest dialogue got it yes Shelley Sally I can't hear you I'm listening no we're all together are we gonna be open-minded I have been open-minded as far as I'm concerned why did you say that this is not a joke your livelihood is on the line I mean you're in a serious serious position there's no reason why you cannot be open and honest because my I'm 72 years old and I thank God that I've been able to live this long and these are the most important things that I try to project listen to what this gentleman has to say I want to move forward I'm here to help right and the direction is to you Shelley because there's some valuable information that we've just listened to we know you're the boss what you haven't got right now is a Cecil restaurant and everyone in this room including me are here to make that a success but you have to get out of denial okay agreed I agree I can't hear you okay thank you only time will tell whether Shelley has really understood what the staff was saying come with me let's get in the kitchen let's get to work but Chef Ramsay has already implemented a drastic change in the kitchen oh my God oh my God I called a friend Kelly quit and he arranged for a brand new fire and a state-of-the-art six ring burner an amazing convection oven from South Bend incredible um our sixth burner stole Tyrone I just can't believe unbelievable I've had it done especially for your baking as well yeah I'm bursting at the seams just I just can't believe it oh man this is awesome it's the walk gone there's no way no we can start to move forward cooking on a Chinese walk a walk that you cannot cook soul food on we're gonna have a proper system here gonna miss my walk but it's just gonna be an adjustment for me oh my God I just can't believe this happy Mary father God I just can't thank you enough I'm glad you're happy oh this is just so wonderful this is truly truly a blessing Chef Ramsay is he's unbelievable I truly believe in the power of Prayer I prayed so hard that you would come and that you were going to turn this restaurant around I'm just so overwhelmed I thank you so much thank you now that the kitchen has functional equipment okay there's one thing that's missing here that's the structure what what system are we following here we're going to work as a team Chef Ramsay appoints a leader tomorrow night my team yes I want you cooking and Expediting yes chef Randy helped Implement a system to help this restaurant run very smoothly from now until forever and we're going to make something very very simple with you all now just a stunning mac and cheese he also works with the chefs on some new cooking techniques golden brown take a spoon and have a little taste Chef Ramsay has suggestions I'm going to do my best to be as open as I can but I just I don't know we are gonna reopen this restaurant tomorrow night with a system one voice one leader yes and work as a team a system don't change it coming up Shelly I'm coming it's the relaunch of blackberries Shelly be able to handle the changes and later a surprise ending we have worked our ass off you have to see to believe after the implementation of a new system in the kitchen Chef Ramsay and his team worked through the night to give the dining room a much needed makeover okay good morning excited to see inside yeah yes let's go Welcome to the New Black press oh my god well I suppose arrived here there was a cafeteria the menu on the wall and it just lost that into the sea now it's the restaurant gone is the cafeteria you have a wonderful amazing new restaurant brand new tables brand new chairs it's a totally different place yes I promise you they're not your records I am the artwork the absolutely love it the soul is back I'm just so excited and so grateful I'm just overwhelmed Shelly how'd you feel I feel great and thank God my middle name's James right now that blackberries has an updated look now for the exciting part the food oh wow Chef Ramsay has created a fresh new soul food menu to match it what we've done is taken some of the dishes and modernize them a little bit give them a bit of a new twist starting off with a black eyed pea fritters delicious barbecue pulled pork sliders wonderful starter entrees fried chicken and waffles with the honey butter I love that a southern meatloaf sandwich done with mac and cheese and a spicy glaze like a really nice rich spicy ketchup man I love it I love it Shelly looked like she was embracing the change very well I'm glad that Chef Ramsey finally broke through to her is that beautiful dig in and have a taste oh my God fried chicken and waffles and blackberries his menu is great wow I think I have a wedding combination here Chef did it food atmosphere we're ready oh that's heaven it's relaunch night at blackberries okay we're about to open we put a structure in place and Chef Ramsay has given them all the tools they need to make this restaurant a success let's go good afternoon and welcome to blackberries with the restaurant filling up the Fork Sliders and orders coming in from the dining room okay order in it's now up to the newly appointed leader Chef Mateen to take charge of the kitchen one jerk Wings one shorty one chicken with white meat Fried Chicken white meat six minutes Echo thank you good off we go here we go oh thank you let's go with Chef Ramsay's new system in place and the team working together Shelley six minutes of oxtails thank you dinner service is off to a smooth start okay here we go out in the dining room thrilled with what they are receiving I need an accident shorty okay dad you're welcome I can't believe it I need an exhale and a shorty right now I'm on the line a little bit tonight Shelly silly he was asking for stuff and you're just ignoring him I'm coming okay all right love you Dad you okay let's go please all right Charlie being on the phone is totally disrespectful and a slap in the face to her kitchen team what she's saying is I don't give a damn it's my world and this is the way I'm gonna do it the rest of you who cares how long for my oxtail what what things are going really well at the beginning because they were being executed but then I just don't think Shelley wanted to be there I need an oxtail and a shorty first what she's not in control and if she's not in control she doesn't want to follow her Shelly yes yes it's like we just switched off and forgotten why have we forgotten our systems the most important thing about a system is keeping it yes go back to your stations I am the owner for this business and I'm just not taking any from anyone hell no what is this what a coin in it honey yeah so don't do that you're doing you're going back again we're going back again we're going back to old ways don't touch what he's doing okay you said it's dry was it dry in the corner no it wasn't dry it wasn't even done thank you I don't care Chef's Ramsay system works is this Shelly that doesn't want it to work so when it's sitting on the side grind out just leave it there what are you talking about I don't know chilling I'm not talking back Shelly now you walk away bye goodbye goodbye he's gone bye see you later it's relaunch night at blackberries don't touch what he's doing and as Chef Ramsay tries to keep everything on track Shelley goes off the rails and storms out of the kitchen unbelievable what happened they were doing so good yeah Shelly started coming in and picking up bits and just chopping them I asked to stop it and let my team do it and she got really funny ever since then she just switched off so she slows down Shelly is a crybaby she's not willing to admit that she's wrong and that's pretty sad with Shelly out of the kitchen stop everything you do and play this one for me right now Chef Mateen and the staff try to pull it together okay and we're going to send a ticket out right now to get the remaining dishes to the hungry diners please control the kitchen yes I need right now I need two Fried Green Tomatoes I need that now working okay nice let's go so you've been waiting to take this out for table one please Dwayne off you go double fifty let's go finally might be a little slow but it's gonna be great with Mateen leading the kitchen and he just had a fries open the window now shout out of fries good the final entrees make their way out to the dining room are loving the food because he ran so smooth we have a system now this right here is the first day of greatness of many more days to come and I loved it a lot everything was great thank you with the staff completing a successful relaunch Chef Ramsay gathers the group uh okay but there's someone missing where's uh Shelly in the office Shelly can I can I talk to you please Shelly Shelly no point making yourself look any more stupid Shelley just two seconds not gonna argue he's not coming we don't need it come on Shelly needs to listen to Chef Ramsay you just can't close heirs to someone that's come to help you please really don't have anything to say if you don't need to have anything to say just go outside out of respect for yourself I love my staff well then you want them to walk out on you and you'll have the restrooms I'll clean up tonight forget about cleaning up tonight what about the rest of the days oh dear and I'm so ashamed of you that I don't know what to do surely we have worked our ass off if you are done close the damn place down let's go with Tyrone I don't believe Shelley deserves all this great help she got I mean someone like me that's been cooking and with the culinary school would kill for something like this opportunity you know it sadders me so much okay I know it's been a rough night but on a personal note I just want to say thank you why because you guys worked your butt off nobody gave up there's something personal about soul food for me I started a small little documentary called Kitchen Nightmares seven years ago and my first ever restaurant was a Soul Food shack that's why I started pulling back into the industry and you guys deserve success you did a fantastic job Chef Ramsey he's up there with the best Angels I'm just so delighted and so grateful and we are going to do our part to make him proud of us definitely will make sure that your efforts were not in vain thank you foreign Spanish Chef in here to teach her and to help her business but she may throw this all the whole system out the window with the whole menu only time can tell can we have 30 seconds please I think this is my office are you asking me seconds at my yes I am okay that just sums it up yeah that's the only thing I haven't changed foreign happy ending tonight why because this week I've met some amazing people mother Mary what a sweetheart and a phenomenal cook my team that guy has a bright future and he is packed with passion but the fate and the future of blackberries rest in the hands of Shelley and unfortunately wrestlers do not succeed when they're run by a dictator I planted a mouse is she crazy in the weeks that followed hi nice to see you customers responded well to the changes Chef Ramsay made to the menu and the decor the steak is tender after witnessing the positive reviews surprisingly Shelley embraced all that Chef Ramsay has done for blackberries nice right beautiful I like it I cool but Chef Ramsay has opened up a new world for us here blackberries I'm ready for change it was difficult for me to see that at the beginning but here it is the truth is the light if you guys enjoy Austin Texas home to over 50 000 students that attend the University of Texas located only blocks away is El Greco an authentic Greek restaurant opened in 2007 by Jake and his mother Athena this is my favorite one I always want to open that restaurant I always love to cook let's do this you're awesome guys come on my mother wanted to open up a restaurant I love to cook so my mother brought her sister down and opened up a restaurant we got a hummus appetizer I'll get that going I was so excited to open the first half a year was very very busy thank you welcome let's get this come on guys those were good times I mean it was busy all day long it was thriving I mean every day just in and out packed but Jake is a big reason why everything is screwed up in the last year I would say it's really turned around to be pretty disappointing why did Jay in typical day Jake would spend three maybe four hours here Jake is not here not all in a row smiling waves it's freaking abandoned us again I'm not spending as much time as I used to in the restaurant I'm just tired of coming into work knowing that I got to deal with my mother come on guys Athena it's gone I know he's not Latina stop yelling she nags constantly come on let's do it Athena stop come on I have to yell at him hey Athena if you come in here one more time we're gonna have problems if I tell you once and they tell you twice the third time I'm gonna fire it up yes Mom get the out of my kitchen Jake does not speak to his mother like uh mother should be spoken to day before we peeled two buckets of potatoes where did the buckets of potatoes go did we sell that many potatoes I don't think so is it a restaurant game between us I see my son and they say this is not my son he just spoiled me like to death and now she hates me Mom get out of my line the turmoil between Jake and Athena you can get the hell out of here it's just been bad vibes and it's really affecting the restaurant the food quality is really low they said their musakai and also was way too mushy what that was nasty that yeah the morale is really low up to the thresholder how much I can handle period bro without shutting Yourself by El Greco's dude sucks I put up everything whatever I had all of my money this restaurant it doesn't work I'm gonna be in the streets I wish I was that any Greek restaurants in Austin okay how you doing good to see you it's good to see you too it's a pleasure golden Dustin Dustin good to see about it and you are uh the waiter okay great I'll be in this event yeah yeah I'd love to meet them thank you Athena hey hey how are you doing farewell thank you how are you Jake I'm doing good sir very good Jake yeah yes sir okay Grace hey can I give you a hug a hug I was waiting for that okay always always nice welcome thank you well nice to see you and your name is Athena Athena it's your my mother and you guys are Partners right yeah yes of course um it's been a couple of minutes catching up and give me a little insight into what's been happening shall we yeah things have gone bad with me and my mother since the restaurant has opened my first priority is getting the restaurant fixed if that gets fixed I think our relationship will get fixed I am so mother mother yes sir who just wants you're obviously the chef yes and I understand oh you cook as well yes I try my best I try to do like my mother and my grandmother it's authentic uh ancestral recipes how old were you first started cooking I've been cooking all my life but uh right I went to culinary school about eight years ago my mom always wanted to open up a restaurant and get her sister down there from Greece said you know what let me go to culinary school and see what we could do so that's that's what I'm doing are you ready I'm very good are you great catching flies oh yes no no come over here maybe not for the customers no no no there we go there you go well caught by the way that's uh that's lightning reflexes yeah so let's go back to the beginning when you first open what was that like the first eight months were great we were busy all day long there wouldn't be a lull in service at all wow but we was busy we didn't even feel we were hired which we saw in the morning we have to come here at six o'clock we'd be here naturally yeah but on average don't say we'd be here in a while but you're the chef sure you're here at the same time no no sir so what time do you come in the morning probably 11 11 o'clock right before lunch twelve yeah hold on your mom comes in at six and you come in at 11 30 five and a half hours later yes so if your mum and your auntie does all the prep what did you actually do yeah cook food for customers yeah be a couple of customers yeah that's about it you tired it's always tired you're still yawning what do you think the biggest problem with the Russian is right now today I don't know what the reason is it's Jake it's Jake exactly I see my son how he used to be and how he's don't tell me you are not because you are no I'm not my son changed he doesn't care not about his life not about the restaurant not about anything how much was the investment from this Russian how much did it cost uh I came here with the 300 000 plus another five eight hundred thousand dollars almost yeah everything's gone not only I'm losing all my money I lost my son too it's very dramatic he doesn't want to hear my voice but you're losing my son to on top of everything shut up about that please surprise man I can't take it anymore I'd rather be there I'd rather repeat that don't have my son like you now within minutes of arriving in El Greco Gordon quickly realizes that the pressures of the restaurant has ruined the relationship between mother and son I'd rather repeat that don't have a son like you now after that gloomy greeting he's hoping that the lunch is a little more cheerful you wanna go grab something to drink um and who's that young man in the kitchen now who's that that's Anthony Anthony thank you Anthony executive chef and you're the kitchen manager yes wow I haven't tasted the food yet but I'm more shocked for the relationship with his mother is that this is that his mother-in-lawful thing when anybody works here is it him or it all starts with him unbelievable she just doesn't like to be here he'll come when he gets busy you know how many hours a day is Jake here um on average day I'd say about three three total hours in one day yeah is he in love is he your girlfriend a video game it's unbelievable a video game yeah he's not playing it right now but I guarantee he's thinking about it what a disaster okay well thank you for the update I appreciate it yes I wish I could meet you under better conditions get you some food all right thank you can I start off with stuffed zucchini and then gotta go for the lamb shank as well and then we suck it sucker and I think I'll be here for now okay yeah definitely thank you so much bring it up come on well obviously things aren't going right it's your friends only Ramsey and came out today but I'm not gonna let anyone defeat me I got it zucchini let's do this Jake likes to just get in and get out fast he smells better and I know better than to use a microwave I'm trying to go to Ramsay right now Jake is very lazy it's pretty messed up when there's seen dude love zucchini is delightful you're screwed what is leukemia look at that there's like two grenades about to explode my God now it looks like something I have an alien movie when zucchinis attack I could cry but a joke wow sorry about that what are they saying stuff zucchini was horrible hated it why try this soup oh yes I really did this moment this zero he doesn't care anymore lampshade it's coming man I'm doomed completely lampshank now there's a very anemic looking lounge chair look at the presentation it's depressing almost like it's been in the microwave for an hour sure that they would microwave it and shank a little bit nervous to have gray the meat is that is way too salty and badly balanced Justin I mean so salty who cooked that uh Dustin that's Chef Mate Chef who chef Mike it's a microwave we use chef Mike a lot whenever there's lights on in this restaurant Chef Mike's working he's a dedicated employee he asked about Chef Mike he said he has to have cooked it I mean I can't lie to him so I told him he's not happy holy dude I can't take this hello I am Kiki Kiki yeah how are you nice to see you may I finished my lunch first and then have a chat no English no okay I'm sorry Scottish French I don't speak German but it's good to know thank you thank you this is the one I'm gonna serve you can serve it to me go it's so embarrassing I don't care at this point I don't give a about anything else Greece you think of authenticity ah it's not authentic it's a non-moving um what a disaster he went like this stayed on there hey Jacobs I don't care you would not think what does that mean I'm not sure uh you don't like it the eggplant or anything and did chef Mike have a hand in this one chef Mike has a hand in a lot of dishes wow wow yeah how'd you like try anything else it's too painful it's not possible for a restaurant to be so bad yes about Chef Mike again but where is uh where is everybody this will be fun I want to run away and hide hide I'm putting out a high-end quality product and if you don't appreciate it then get the out I've never felt so depressed in my entire life that was embarrassing the stuffed zucchini you don't like it Bland depressing the lamb shank I mean salty sad I know he's just dumped on the plate like a dog bowl and then they must suck that was made this morning was it yeah it wasn't fresh about it was what was it it was yesterday you served me yesterday's the only chance of it tasting fresh has gone it's not even 24 hours old so what's not fresh about that executive chef chef Mike the freaking microwave has more qualifications than you I think your big problem is Jake you don't care you don't even be here do you I can see it in the body language the attitude and just the way you perform I've come across a lot of executive chests in my time I've never seen one quite like a sack of that stand in front of me now I feel the same way could I just have a two minutes with the owner please damn I'm really sorry so it's another hop for us let's bring it right I'm sorry listen I need to be really honest with you the hardest restaurants to fix ever are the ones where the passion has gone and his passion way before he thought about asking me here I'm sorry I don't know what to say I'm gonna be here tonight I'm going to see how this place functions I need to see everything as it is yeah I just hope it's not too late okay see you later okay thank you I hope this is not the life foreign with Jake and Athena you're right the spread that Chef Ramsay is at El Greco and the restaurant is fully booked how you guys doing now Gordon hopes to get some more insight into how Greco operates in a dinner service this is Diego Diego and what your training what have you done well I've been cooking in Austin in various different restaurants okay 18 I'm 32 now wow so 14 years experience on the line wow shrimp here come the psorzo for the second order get this out you got green beans microwave food chef Mike 12 gas ring burners there and not one of the chefs is using them they're all in the microwave it's like we've forgotten there was a kitchen here what do you think there look like someone sat on a football but it's a moussaka from a circle chef Mike you'd be without the microwave wouldn't you unbelievable there you go I would love nothing more than I see both of these going to Notre it's really humiliating I feel like a little kid heating stuff up in a microwave it kind of messes with my passion for cooking like I don't feel like it cooked the way we're doing things with the microwave as Chef Ramsay watches plate after plate after plate being Zapped in the microwave it becomes clear the Jake doesn't really care about his food here we go again waiting in line from Seth Mike we gotta keep the microwave this is incredible the minute you walk in walking with an open kitchen and all the chefs are facing out supposed to standing in front of the stove get out that's what's Happening Here unbelievable this normal isn't it had nothing to say that's just how we do it I've seen a diaper look more appetizing than that I agree great restaurants it's more like a great tragedy pisses me off what I think about my food is it's healthy it's fresh it's it's good it's damn good yeah preheated microwave food it's not microwave food I mean how else am I going to reheat it don't break my balls about getting it reheating it in the microwave he's been cooking 14 years there's a whole stove there not even being used and this guy's like this come on Jake me I don't use the word microwave I'm not cooking it in the microwave I'm reheating it in the microwave big difference there's a big difference I don't think it compromises the food reheating it that way but I mean say that again you don't think it compromises the food I don't think so oh my gosh oh they're gonna have a big pie oh my God it doesn't compromise the standard of food no wow yeah you off how's that there we go go get out of my line okay yeah take it I got it look I'm trying to put up food I'll take your head out your ass to just start acting like a man and start taking responsibility for something okay good response so how about shown a little bit of respect for what you're doing no never mind let me do my job get out of here okay Jake I'll go with pleasure it's an hour and a half into dinner service at El Greco reheated microwave food and while Chef Ramsay has had enough with the microwave yeah you off how's that there you go Jake has had enough of Chef Ramsay go get out of my line do you think it's smart telling me to off so how about shown a little bit respect for what you're doing oh nothing lying let me do my job I'll go with pleasure wow wow yeah I need table 20. I know it's a mess a mess you can fix it you can tell me whatever we have to do and we will do it I've never seen a kitchen function with a microwave as much as here okay all right that's number one number two your son doesn't care it's depressing there's Three Chefs standing on the line not one person's cooking if you have passion and love for food you don't zap it you don't microwave it I'm really sorry Greek restaurant the power station my son change he doesn't even care about himself makes me feel bad honestly seriously I'm in shock let me tell you why the busiest Chef tonight is chef Mike and how dare you tell me that food cooked in the microwave it's not cooked in the microwave it's reheated are you honestly saying there's no difference in food that's been reheated then cooking something fresh I mean I don't think it tastes that much difference doesn't I love no care no passion he doesn't care he has good care you don't have to take in charge quiet quiet okay get out of my restaurant right now yeah it is my restaurant oh I'm not going to listen to your okay I wouldn't be alive right now if I talked to my mother the way Jake does my mom would murder me Athena you know what I'm sick and tired of nag nag nag nag every goddamn day oh yeah leave you alone I need to go and have a good thing I gotcha I'll see you in the morning good night good night my son gave up Jake should be more committed to this restaurant you have to change things I hope my son comes to his senses and Chef Ramsay will bring the old Jake back I can give my luck for that come and prep I'm I'm gonna be here at 10 o'clock as another day begins Athena and her sister Kiki arrive early to begin the daily ritual of prepping for lunch and dinner but in spite of promising to be there at 10 o'clock Jake is nowhere to be seen is in my name he's blowing it for me they tell you 10 o'clock to be 10 o'clock here or her that's why I don't come down here this is exactly why I don't come down because they yell at me they gang up on me yeah yeah okay there's nothing left of me in here I'm sick of it I think it is not anymore a human I don't know what he is after spending the morning doing research around Austin Gordon is ready to put some changes into effect morning but the real question is is Jake ready to change his attitude morning morning how are you I'm okay yeah you don't look okay what's going on I just had an argument about my son that's what happens every day if he tells me he's gonna come at 10 o'clock she comes to 12 o'clock crazy what did she say excuse me I don't understand this is ridiculous get in here please two minutes yes sir the atmosphere in here is horrific what's going on I don't want to be in here with these two I really don't every time I walk in here they look for something to complain at me and then they both gang up on me and I don't need you to me coming in here and you guys yapping and yapping and yapping I don't want to hear that in the morning I really don't know this is a good life no yeah whatever watch yourself they say I don't come down on time you never do this is the reasons who the hell wants to come down early in the morning and listen to people yelling at them I don't know what else I'm gonna do I'm up to here with I get very upset that's what I got to put up with every morning he doesn't give a damn about mine come on it can't be that cold houses yeah and sometimes I don't I mean I don't want to deal with it dude I mean if you put up with this for two years you're not gonna give a damn about it either you won't but not your friend it's your mom and your aunt yeah he doesn't give a damn about that no but why why should I give a damn when you're swearing at me you're cursing me you're calling me names all day long did I yes foreign you know I'd be better off with both of you staying home and let me do what I need to do then do it I will don't come to work you and her leave after years of pain and suffering at Al Greco the family is finally reached it's breaking point don't come to work you and her leave they'll come but is that what he really wants is that what you do no I don't really want that no what the are we doing we didn't do this in the beginning all this argument has brought our restaurant down and brought our relationship to a halt fighting has got to stop yes this is insane he has to commit to getting in here earlier and you have to stop beating him with a stick what do you want me to do wipe the board clean are you willing to change I am willing to change because they've got to stop today stopped right now I'll start all over again like it's the first day everyday if my son can change I think I'm gonna be the most happiest mother in this world we've forgotten the importance and the advantage of having a family-run restaurant because when it works brilliantly it's amazing and we have to get back and it's not going to get better unless you change all three of you okay I got my mom an Outback I really love both of them you know what I'm saying I don't like arguing with them I love my aunt like she is my mom now that the family has made a commitment to work together as opposed to fighting each other right I just need all of you for two minutes outside please Chef Ramsay has made a commitment of his own that he hopes will have a major impact on the dining experience at El Greco they're going to run us over yeah it's a firing squad I had fixed the problem in a restaurant I'd ran over everybody chef Mike you've been so busy time that you took a little vacation what's going on I don't know hey guys they've got something to uh to show you what are you doing It's Time to Say Goodbye to a very busy chef Mike Jeff Mike guys dad yes Amigas Gone Good Riddance chef Mike it was good knowing you but we're better off without you chef Mike left the building a beginning of a new era yes sir because we are relaunching this restaurant tomorrow and you do not need a microwave to cook in your restaurant you know it's a family business by losing my passion I've heard the restaurant hurt my employees I heard my customers and I need to get back to the basics and cook food the way it needs to be cooked and that's what I'm going to do with a microwave no longer the essential piece of equipment in the kitchen Chef Ramsey begins to put his plan into effect cooking fresh Greek food we're gonna do a grilled salmon nicely seasoned salt pepper okay Extra Touch of salt on the skin and getting Jake passionate about cooking again it's nice all the way around literally 90 seconds on each side you got it I'm not in here to pre-cook food I'm here to cook it that's why I went to school that's why I'm in here we'll take a spoon of tazik just on the plate the salmon that sits on there that's beautiful Jake's passion I think is coming back for cooking I think I'm gonna have my son back nah start tasting yeah it tastes really good wonderful I'm excited for Jake and Athena I feel a huge weight has been lifted here I feel like uh I can actually be a chef now thank you sir let's go the family at El Greco is focused on moving ahead instead of looking behind Chef Ramsay's renovation Team Works through the night to get old Greco its own unique identity good morning are you ready the new restaurant yes I'm ready I want to go in I want to see it right let's go all right ladies first oh wow wow it is beautiful yes when you walk through these doors you think you're grease that is awesome the restaurant was soulless it was dull it was drab no identity now when you walk in it's clean it's Mediterranean keep him with the classic Greek flag with the blue and white chairs blue and white the Silhouettes on the walls beautiful yeah yeah this is awesome I noticed something different every time I look and you have a centralized table here and look at it it's got the right height we've got new stools brush stainless steel oh wow wow beautiful I love it this is perfect the picture everything's perfect words can't describe how I feel about the restaurants this is like a new place it's a new beginning Fresh Start that's that's what we want it's awesome with the excitement of the new dining room still in the air Chef Ramsay's carefully designed menu is ready to be revealed welcome to the most amazing Vibrance Greek menu here in Austin Texas and guess what chef Mike didn't touch a thing he didn't touch a thing you start off with the Lamb Chop lightly seasoned lightly marinated and grilled Perfection half a roasted chicken amazing good octopus spray slowly and serve with a little greek marinade and that's very classic additional entrees pressed eggplant we sucker yeah and the beef in soccer running alongside it beautiful okay get some knife and forks dig in yeah grab me one of these very nice dude that's killer amazing that was phenomenal too my dream came true this is a new start for us for me and my son and my sister it's a new beginning hello welcome to El Greco what can you start you off with it's relaunch night at El Greco paper Saga it's all going to feel really weird in awkward but of course it's going to feel weird because we're laying down the foundation again and for the first time in a long time everything will be cooked fresh to order there we go we got a crispy photo and we got a grilled octopus let's do this dude it feels awesome to finally be able to cook again I want to hit the road running drop the feather please I'm ready to go drop the feta please I got it I should be doing it I should be saying I'm dropping the feather go ahead come on finish that stunning fresh food makes its way out to the diners it was fantastic the demand on the kitchen continues to grow drop a Falafel okay I'll get that but just as importantly so does Jake's enthusiasm I got it I got it I got it shake shake you can't do everything yes sir I am now planting the veggies these are the falafels yes I got it Jake yes sir Jake let's do it twist come on tacos okay I need you to uh start getting these two tickets out right here call them out for me okay walking in no no that's a bad idea let me put these up unbelievable when I first arrived here Jake was just a lazy Chef doing nothing now he's the Other Extreme he's doing everything and delegating nothing which is just as dangerous unbelievable hey what's this lamb doing here man we're still on this with Jake unwilling to accept help from anyone the kitchen is completely stalled and a relaunch that started off so well is now in Jeopardy what else can I be doing oh Jake can you answer me what what are you doing man you don't listen to me because I don't got nothing for you to do yet Jake's got to be able to either work with us better or the whole thing will go down don't give me attitude Diego please we have a chance starting today to do things completely different and we should work together God damn you people man well yeah can't be nobody else hey dude one more lip from you you're done both of you I think my son is to pull off come on Jake it's gonna fall apart listen to what I'm telling you it's relaunch night at El Greco and with Jake trying to run the entire kitchen solo what are you doing man you don't listen to me because I don't got nothing for you to do yet dinner service is on the verge of disaster damn you people man yeah yeah hey dude one more lip from you you're done both of you this is ridiculous we're okay two seconds Anthony come here Jagger Jake yes sir two seconds got to start delegating we're about to go down stop running around and delegate these together and play as a team guys don't start a arguing there was a lot of mistakes that shouldn't be happening at this point Chef Ramsay is totally right I need to delegate more so this is it's going to start green beans green beans we got them right right here I need orzo a bean and a pilaf ready right here Chef good all right with Jake finally working in tandem with his team in the kitchen this is going to 28. thank God stunning delicious Greek dishes are once again leaving the kitchen gorgeous huh everybody had smiled over their face everybody in the dining room happy oh very good the thing is took a little bit time but they love the food make me a steak plate please that's it that's all I want that's it that's all you got I'm happy with the results of what we were pushing out tonight made a few mistakes but we made good food and it actually felt good the smell the smells and hear the sounds and actually really be cooking uh that's it we have another thing we don't have any more tickets they're done they're done I think it is done take care thank you thanks for being patient okay in a matter of days we've come a very very long way let me tell you that and the atmosphere here tonight in comparison to when I first walked through those doors the difference is night and day very good guys well done you Ramsey he's the man and no one else could have done it but him Jake's a hard cookie to crack he bashed it it was a major and I mean major transformation I think we've been given um kind of a golden ticket to either bring this restaurant to the brink of greatness or to flush it down the toilet and it's totally up to Jake and Athena at this point Israel Greco let's go is it like breaking in the old habits we can wipe this clean new style new beginning Jake you were under pressure tonight I can give you one piece of advice you need to show respect to your teeth yes sir you're the leader you're their inspiration I was very proud of him it's a good feeling man I'm so happy about it not a lot of people get Second Chances yeah we're definitely not going to squander it we're going to move forward and make something of it I think you need to respect him and he needs to respect you exactly Chef it was a pleasure thank you look after yourself look after your team your third team first good night good night thank you so much this restaurant was microwaving everything so the fact that we had a successful relaunch is amazing but the biggest and I mean the biggest Miracle of all is the fact that we brought Athena and Jake together and quite honestly I didn't think that was going to happen wow chef Mike Rest In Pieces in the months that followed let's do this El Greco received positive feedback from the community and it appeared as though the restaurant was going to be turned around but Jake and Athena's insurmountable debt was too much to overcome and the mother and son were forced to close El Greco\n"